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OUR MARKETING OPPORTUNITY IS AMAZING
IMPROVING MARKETING AT MICROSOFT
Defining High Impact Marketing
 • 7 marketing principles to guide our work
 • Strategic alignment with P&L

Providing Greater Role Clarity
 • What is marketing and what is not
 • B2C/B2B .. ATL/BTL .. Its all about content!

Focusing On High Quality Deliverables
 • Rewarding quality over volume
 • Reducing our reliance on broadcast and focusing on
   engagement.
Top Things CMO’s Discuss ….   (at least with me )
WHY APPS HELP … MEERKATING BEHAVIOUR!
WE ARE A NATION OF SCREEN ADDICTS

                                                         Laptop
            Tablet
                                                          77%
            17%                                                      Games Console
                                                                        46%

                Ereader                                  Smart    Smart TV
                  22%                                               6%
                                                         phone

                                                         51%



    UM Research & Insight | Microsoft | September 2012
    Source: Screen Time
    Base: Adults
DEVICES REFLECT NEEDS
                                      Tablets
                     75%              are
                                      better
                     65%              for….                                                Having Fun

                                                                                                        Info
                                                           Reading              Relaxing
                     55%
                                                                                                         Ward-off
                                                             Learning                                    boredom
                                            Research                                      Games
                     45%
                                                                                                                Socialising
                                             Creativity                                                                       Smart-
                     35%
                                                                                     Organising           Navigation
                                                                                                                              phone
                                                 Purchases
                                                                                                                              s are
                     25%                                                                                                      better
                                                                                                                              for….
                     15%
                             15%        20%        25%    30%   35%     40%   45%   50%    55%    60%     65%     70%   75%



     UM Research & Insight | Microsoft | September 2012
     Source: Wave
     Base: Adults
DEVICES HAVE PERSONALITIES


                                                           Informative    Entertaining   Personal
                Fun                                        Trustworthy      Relaxing      Stylish
             Innovative




                    The                                       The            The          The
           Wizard                                            Sage        Everyman        Lover

      UM Research & Insight | Microsoft | September 2012
      Source: Screen Time
      Base: Adults
ONE SCREEN IS NOT KING
                                                                   Laptop
                                                                   69%

                     Owners who use device
                      while watching TV…




                                                           Smart       Tablet
                                                           phone       70%
                                                           75%

      UM Research & Insight | Microsoft | September 2012
      Source: Screen Time
      Base: Device Owners
IMMERSIVE APPS ALLOW PARTICIPATION

                                             4%            Downloaded App. and
                                                           played along at home


                                                            5.4M game plays
                                                             12% conversion




                                                             1M downloads
                                                           18M live claps/boos.




      UM Research & Insight | Microsoft | September 2012
      Source: Channel 4 and ITV
DEEPER LEVELS OF ENGAGEMENT EVER




                                                                                Apps &
                           TV                              Facebook   Website
                                                                                Games



      UM Research & Insight | Microsoft | September 2012
Philippa Snare
        #Filleepa
  psnare@Microsoft.com

Check out www.zipapp.co.uk

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DMA Integration Summit 2013 - Microsoft

  • 1.
  • 3. IMPROVING MARKETING AT MICROSOFT Defining High Impact Marketing • 7 marketing principles to guide our work • Strategic alignment with P&L Providing Greater Role Clarity • What is marketing and what is not • B2C/B2B .. ATL/BTL .. Its all about content! Focusing On High Quality Deliverables • Rewarding quality over volume • Reducing our reliance on broadcast and focusing on engagement.
  • 4. Top Things CMO’s Discuss …. (at least with me )
  • 5. WHY APPS HELP … MEERKATING BEHAVIOUR!
  • 6. WE ARE A NATION OF SCREEN ADDICTS Laptop Tablet 77% 17% Games Console 46% Ereader Smart Smart TV 22% 6% phone 51% UM Research & Insight | Microsoft | September 2012 Source: Screen Time Base: Adults
  • 7. DEVICES REFLECT NEEDS Tablets 75% are better 65% for…. Having Fun Info Reading Relaxing 55% Ward-off Learning boredom Research Games 45% Socialising Creativity Smart- 35% Organising Navigation phone Purchases s are 25% better for…. 15% 15% 20% 25% 30% 35% 40% 45% 50% 55% 60% 65% 70% 75% UM Research & Insight | Microsoft | September 2012 Source: Wave Base: Adults
  • 8. DEVICES HAVE PERSONALITIES Informative Entertaining Personal Fun Trustworthy Relaxing Stylish Innovative The The The The Wizard Sage Everyman Lover UM Research & Insight | Microsoft | September 2012 Source: Screen Time Base: Adults
  • 9. ONE SCREEN IS NOT KING Laptop 69% Owners who use device while watching TV… Smart Tablet phone 70% 75% UM Research & Insight | Microsoft | September 2012 Source: Screen Time Base: Device Owners
  • 10. IMMERSIVE APPS ALLOW PARTICIPATION 4% Downloaded App. and played along at home 5.4M game plays 12% conversion 1M downloads 18M live claps/boos. UM Research & Insight | Microsoft | September 2012 Source: Channel 4 and ITV
  • 11. DEEPER LEVELS OF ENGAGEMENT EVER Apps & TV Facebook Website Games UM Research & Insight | Microsoft | September 2012
  • 12. Philippa Snare #Filleepa psnare@Microsoft.com Check out www.zipapp.co.uk