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Mobile is Social
Social is Mobile
A bit about myself

•   Mark Brill
•   8 years in mobile (19 online)
•   Mobile strategist and consultant
•   Chair of DMA Mobile Council
•   mark@formatie.com
Why Social? Why Mobile?
 • Facebook:
   250+ million mobile users
 • Facebook Zero ... anyone can
   do it
 • Up to ½ of Twitter users are
   mobile
 • Deep integration of Twitter in
   iOS5
 • 50% of Facebook status
   updates from mobile
 • Foursquare, Gowalla,
   SCNVGR and Instagram: built
   around mobile
Do we do?
           48%                  75%
           use it               @ work
  53%
  brands            50%by web
The problem
                                         Wha’eva


 Brands are used to developing
 products in the same silos year after
 year
                                               Social Networks
                                                   Mobile web
                                                       Widgets
                                                       Games
                                                         Mates
                                                         Email
                                                          Apps
                                                          SMS
      Buy it!                                             Viral
      Buy it!                                               IM


                 Branches
                 Call Centres
                 Own-brand web sites
                 TV Advertising
                 Direct Mail
                 Outbound calling
Mobile social
is for
everyone
Facebook: Text to Like




                         7
Some brands have got it right ...
But not everyone ...
It’s all about location
The location-based community
                           Developer APIs
         Location and                             Advertiser
         Google Maps                             opportunities




                                                    User-generated
   User tagged                                        feedback,
    locations                                       comments and
                                                       reviews



      Facebook and
          Twitter                                 Layar
       integrations                          implementation
                        Smartphone apps
                        – Android, iPhone,
                            Palm etc
Advertising and Engagement
Does it work?

                    Dominos UK credited 29% profit
                      increase to social media and
                      Foursquare in particular



 McDonald’s saw check-ins
 increase by a claimed 33% during
 their Foursquare Day campaign
Brands don’t need a location
Nike Sneak and Destroy
Creative use of mobile social
Brands using Instagram
And teenagers are on BBM
KLM Surprises
In Summary

• Mobile social is a rapidly growing channel
• There are many opportunities for brand
  engagement
• If you are in social media you are already in
  mobile
• But how good is the user experience in
  mobile?

   THANK YOU!

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Integration of social & mobile marketing, Mark Brill, 8.11.11

  • 2. A bit about myself • Mark Brill • 8 years in mobile (19 online) • Mobile strategist and consultant • Chair of DMA Mobile Council • mark@formatie.com
  • 3. Why Social? Why Mobile? • Facebook: 250+ million mobile users • Facebook Zero ... anyone can do it • Up to ½ of Twitter users are mobile • Deep integration of Twitter in iOS5 • 50% of Facebook status updates from mobile • Foursquare, Gowalla, SCNVGR and Instagram: built around mobile
  • 4. Do we do? 48% 75% use it @ work 53% brands 50%by web
  • 5. The problem Wha’eva Brands are used to developing products in the same silos year after year Social Networks Mobile web Widgets Games Mates Email Apps SMS Buy it! Viral Buy it! IM Branches Call Centres Own-brand web sites TV Advertising Direct Mail Outbound calling
  • 8. Some brands have got it right ...
  • 10. It’s all about location
  • 11. The location-based community Developer APIs Location and Advertiser Google Maps opportunities User-generated User tagged feedback, locations comments and reviews Facebook and Twitter Layar integrations implementation Smartphone apps – Android, iPhone, Palm etc
  • 13. Does it work? Dominos UK credited 29% profit increase to social media and Foursquare in particular McDonald’s saw check-ins increase by a claimed 33% during their Foursquare Day campaign
  • 14. Brands don’t need a location
  • 15. Nike Sneak and Destroy
  • 16. Creative use of mobile social
  • 20. In Summary • Mobile social is a rapidly growing channel • There are many opportunities for brand engagement • If you are in social media you are already in mobile • But how good is the user experience in mobile? THANK YOU!