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DIGGING

INTO FIT
Sarah Anne White - Calif. College of the Arts
Whether physically or
through connected
technologies, shopping
is still best experienced
socially PSFK Future of Retail report
Unfortunately, when it comes to shopping for
ourselves, this often leads to an ugly mess of societal
pressures to be a certain size or discomfort in “fitting
in”, causing many to forgo the experience all together.
64
The average American buys 64 pieces of
clothing per year. That’s potentially 64 face to
face brand interactions you can count on, and
64 potential opportunities at building selfesteem and inspiring community along with
brand loyalty.
14
Average American Woman’s “Size”
This issue is compounded with

V
ANITY

SIZING

Vanity Sizing refers to the labeling of clothes with sizes smaller
than the actual cut of the items. Women, unfortunately, fall victem
to this practice with much greater variability in size compared
to men. A woman could be a size four in one brand and a size
10 in another. Additionally, the sizes used have grown gradually
over the decades. A size 8 could have been a size 10 several
years ago. There have been many studies done on the effect of
such practices towards purchasing decisions but what’s truly
interesting is the impact that it has on self-esteem and how this
translates to brand loyalty and engagement.
CONSIDER...
How might we equip customers with
better insight as to how things
truly fit and wear?
How might we guide the future of
retail Fashion experiences tow
ards
one that is more sensitive to our
emotional needs and body positive?
Who is attempting to
change the landscape
and industry?
Perfect Fit

Personal Stylist

Transparency

CONTEXT

Discovery

Body Positive
Shopping
Let’s look at creating a
solution for this profile.

american female
Ages 22-36
size 10+
Shopping for
Garmets

poor body image
This profile is looking for a
solution that provides the
following meaning for them.

BEAUTY & JUSTICEthrough
V
ALIDATION COMMUNITY
empower autonomy.
EDUCATE & HONESTY &
ENLIGHTEN TRANSPARENCY
give them access.
arev
alued.
BEAUTY &
V
ALIDATION
empower autonomy.

The ability to navigate size differences/fits/etc in a more
intimate fashion, not needing to ask others for help,
independence, ability to create/showcase their own style
EDUCATE &
ENLIGHTEN
give them access.

Access to knowledge around true size and fit - many struggle
because they simply don’t understand what will fit their body
and the time it takes to find this “knowledge” is too long.
People talk. They don’t want to be interrupted but they do
want their conversation to be ignited and more valuable.
People don’t share stuff because they notice it, they share it
because they believe it’s valuable to someone else. Need to
give the participant choice in where and how to participate
(flexible platforms)
JUSTICE
COMMUNITY
through

Plus size women simply aren’t being represented properly
within retail or fashion in general. Many feel like others struggle
with the same challenges but it’s rarely talked about.
How might we spark natural conversations around how
annoying it is spending an hour trying to get into your Spanx or
the embarrassing fact that after one wash we can’t zip up our
new pair of jeans or when you’re on your period and bloated,
that mini skirt tends to ride up a little too much?
HONESTY &
TRANSPARENCY
arev
alued.
but not like this.

Few women actually know where or how to
measure themselves and facing the numbers
can be terrifying.
how might we develop a more
natural fitting system that is easy
to use and simple to understand
one that builds communityand
empowers women to make their
own decisions when it comes to
choosing their style...
regardless of Size.
What If WE
separated the
numbers From
The Action?
catalyst

content

conduit

control
catalyst

content

conduit

What If WE
reassign the "smart"?

control
An
ECOSYSTEM
flexible platforms
ITWELL
F
YOU
+
BRANDS
THE NEW "TAILOR'S" KIT

discretly shipped

bluetooth low energy
syncs to app by
holding center
button
beautiful materiality
makes it something
that’s a pleasure to
recieve and use

measurements are
wirelessly transmitted
to the app

magnetic tip snaps
to base and lets
you know that
your measuring
appropriately
small size makes
it easy to ship
between customers
win the number game
Baring it all to find your
fit becomes a little
less scary when some
of the Body Positive
heros of today are
guiding you through
the process.

Laci
Green
The magnetic edge
ensures you won’t over
or under measure providing just enough
resistance to complete
your Fit Profile.
FITWELLFITWELL
FITWELL

measurement 1
measurement 5
synthesis point

FITWELLFITWELL

Your FitForm
LL

Save and secure
your FitForm
with biometric
technology
What If We
integrate size
technology into
experiences we already
participate in?
FITWELL
Hello Jenny!

Your FitForm is now
up to date.
shop

save

fit.it
ITWELL
F

ANALYTICS

REAL numbers based
on pattern data
Order from home
using FitWell for the
FitWell Guarantee

FitWell connects you to
BeauCoo’s community
in-store and makes the
information relevant.

*If it doesn’t fit, ship it back
and you’ll recieve credit.

Best Fit: Size 14

order

Check Fits for Madewell
FITWELL

In-store, FitWell can pair with
interactive, branded experiences to
enhance the value of our service.
(such as LED-enabled hangers that communicate via
Bluetooth LOW to visually signal what size to try on.)
Need
fitwell app
tailor's kit or virgin fitting
database creation (retailer motivation)
3rd party branded interactions
beaucoo community
community interaction

A+ s
home
fitting

POSITIVE
NEGATIVE

purchase at store
or order for home
delivery

order
tailor’s kit

previous shopping
experience

^

download
app

shopping with
FitForm
finding something
they love

c
community interaction

A+ s
shopping with
FitForm in flight
and afterwards

POSITIVE
NEGATIVE

purchase at store
or order for home
delivery

previous shopping
experience

download
app

Virgin
“Fitting”

finding something
they love

airport security

^

c
+

ITWELL
F
how it delivers
BEAUTY &
V
ALIDATION
empower autonomy.
EDUCATE &
ENLIGHTEN
give them access.
HONESTY &
TRANSPARENCY
arev
alued.
JUSTICEthrough
COMMUNITY

FITWELL
ANALYTICS
THANK YOU

Sarah Anne White - Calif. College of the Arts

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Fitwell - Experience Design

  • 1. DIGGING INTO FIT Sarah Anne White - Calif. College of the Arts
  • 2. Whether physically or through connected technologies, shopping is still best experienced socially PSFK Future of Retail report Unfortunately, when it comes to shopping for ourselves, this often leads to an ugly mess of societal pressures to be a certain size or discomfort in “fitting in”, causing many to forgo the experience all together.
  • 3. 64 The average American buys 64 pieces of clothing per year. That’s potentially 64 face to face brand interactions you can count on, and 64 potential opportunities at building selfesteem and inspiring community along with brand loyalty.
  • 5. This issue is compounded with V ANITY SIZING Vanity Sizing refers to the labeling of clothes with sizes smaller than the actual cut of the items. Women, unfortunately, fall victem to this practice with much greater variability in size compared to men. A woman could be a size four in one brand and a size 10 in another. Additionally, the sizes used have grown gradually over the decades. A size 8 could have been a size 10 several years ago. There have been many studies done on the effect of such practices towards purchasing decisions but what’s truly interesting is the impact that it has on self-esteem and how this translates to brand loyalty and engagement.
  • 7. How might we equip customers with better insight as to how things truly fit and wear?
  • 8. How might we guide the future of retail Fashion experiences tow ards one that is more sensitive to our emotional needs and body positive?
  • 9. Who is attempting to change the landscape and industry? Perfect Fit Personal Stylist Transparency CONTEXT Discovery Body Positive Shopping
  • 10. Let’s look at creating a solution for this profile. american female Ages 22-36 size 10+ Shopping for Garmets poor body image
  • 11. This profile is looking for a solution that provides the following meaning for them. BEAUTY & JUSTICEthrough V ALIDATION COMMUNITY empower autonomy. EDUCATE & HONESTY & ENLIGHTEN TRANSPARENCY give them access. arev alued.
  • 12. BEAUTY & V ALIDATION empower autonomy. The ability to navigate size differences/fits/etc in a more intimate fashion, not needing to ask others for help, independence, ability to create/showcase their own style
  • 13. EDUCATE & ENLIGHTEN give them access. Access to knowledge around true size and fit - many struggle because they simply don’t understand what will fit their body and the time it takes to find this “knowledge” is too long. People talk. They don’t want to be interrupted but they do want their conversation to be ignited and more valuable. People don’t share stuff because they notice it, they share it because they believe it’s valuable to someone else. Need to give the participant choice in where and how to participate (flexible platforms)
  • 14. JUSTICE COMMUNITY through Plus size women simply aren’t being represented properly within retail or fashion in general. Many feel like others struggle with the same challenges but it’s rarely talked about. How might we spark natural conversations around how annoying it is spending an hour trying to get into your Spanx or the embarrassing fact that after one wash we can’t zip up our new pair of jeans or when you’re on your period and bloated, that mini skirt tends to ride up a little too much?
  • 16. but not like this. Few women actually know where or how to measure themselves and facing the numbers can be terrifying.
  • 17. how might we develop a more natural fitting system that is easy to use and simple to understand one that builds communityand empowers women to make their own decisions when it comes to choosing their style... regardless of Size.
  • 18. What If WE separated the numbers From The Action?
  • 24. THE NEW "TAILOR'S" KIT discretly shipped bluetooth low energy
  • 25. syncs to app by holding center button beautiful materiality makes it something that’s a pleasure to recieve and use measurements are wirelessly transmitted to the app magnetic tip snaps to base and lets you know that your measuring appropriately small size makes it easy to ship between customers
  • 27. Baring it all to find your fit becomes a little less scary when some of the Body Positive heros of today are guiding you through the process. Laci Green
  • 28. The magnetic edge ensures you won’t over or under measure providing just enough resistance to complete your Fit Profile.
  • 30. LL Save and secure your FitForm with biometric technology
  • 31. What If We integrate size technology into experiences we already participate in?
  • 32.
  • 34. Hello Jenny! Your FitForm is now up to date. shop save fit.it
  • 36. Order from home using FitWell for the FitWell Guarantee FitWell connects you to BeauCoo’s community in-store and makes the information relevant. *If it doesn’t fit, ship it back and you’ll recieve credit. Best Fit: Size 14 order Check Fits for Madewell
  • 37. FITWELL In-store, FitWell can pair with interactive, branded experiences to enhance the value of our service. (such as LED-enabled hangers that communicate via Bluetooth LOW to visually signal what size to try on.)
  • 38. Need fitwell app tailor's kit or virgin fitting database creation (retailer motivation) 3rd party branded interactions beaucoo community
  • 39. community interaction A+ s home fitting POSITIVE NEGATIVE purchase at store or order for home delivery order tailor’s kit previous shopping experience ^ download app shopping with FitForm finding something they love c
  • 40. community interaction A+ s shopping with FitForm in flight and afterwards POSITIVE NEGATIVE purchase at store or order for home delivery previous shopping experience download app Virgin “Fitting” finding something they love airport security ^ c
  • 43. BEAUTY & V ALIDATION empower autonomy. EDUCATE & ENLIGHTEN give them access. HONESTY & TRANSPARENCY arev alued. JUSTICEthrough COMMUNITY FITWELL ANALYTICS
  • 44. THANK YOU Sarah Anne White - Calif. College of the Arts