1. Sara Harrell
658 Oak Canyon Court, Hollister CA
Cell: 408-849-1131
Harrell.sara2@gmail.com
Profile:
Administrative support professional offering versatile office management skills and proficiency in Microsoft Office
programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds
expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
Education:
Heald Business College – AS, Business Administration
2005
Key Skills:
Office
Skills:
Office Management
Records Management
Database Administration
Process incoming and
outgoing mail
Spreadsheets/Reports
Event Management
Calendaring
Ability to work independently
Excellent phone skills
Front-Desk Reception
Executive Support
Travel Coordination
Excellent speaking ability
Ability to prioritize multiple
tasks and projects
Computer
Skills:
MS Word
MS Excel
MS Outlook
MS Publisher
Google docs
Echosign
Type 80 w.p.m
Windows 7
Adobe Reader 9
SAP
Atlas Van Lines estimating system
Experience:
TheMIGroup – Hayward, CA
Relocation Associate November 2015-January 2016
 Provided support to several Relocation Managers on the domestic team
 Orderded services from preferred providers such as temporary accommodations, household goods etc.
 Updated computer system with all dates and estimated costs
 Created physical and computer files for new transferees
 Followed up with providers to keep informed of dates
 Filed and saved documents to each transferees file
 Weekly updates to internal reports
Ace Relocation Systems – San Jose, CA
Relocation Coordinator March 2014 – October 2015
 Provide excellent customer service in a fast paced and stressful environment
 Respond to all requests for OA/DA international and domestic shipments
 Coordinated relocation of household goods and vehicles domestically
 Counsel customers on specific details of relocation package
 Provide account with cost estimate and updates
 Set up third party services for origin and destination
 Counseled customers on the entire relocation process from start to finish
 Resolution of escalation issues

2. Hollister Moving and Storage – Hollister, CA
Office Manager March 2013 – March 2014
 Responsible for day to day operations of the moving company
 Daily calls to customers
 Placed orders for packing material
 Reconciled expense reports
 Invoiced customers for monthly storage
 Prepared paperwork for the crew to take out to job site
Ridgemark Golf and Country Club – Hollister, CA
Hotel Front Desk Sept 2011 – March 2013
● Checked guests in and out of the hotel; processed customer payments according to established policies
and procedures.
● Greet each hotel guest and make them feel welcome.
● Informed guests of property and room amenities.
● Established relationships with weekly staying guests.
● Provided information via telephone or email about the property and its amenities.
● Daily interaction with golf and social club members.
● Responsible for running nightly audits and reports for HR and Accounting.
● Took reservations for lodging as well as booked tee times for pro shop.
● Room key management.
● Answered guest questions about local restaurants and activities in the area.
● Communicated with all staff in pass on log of important information.
● Daily communication with housekeeping and maintenance regarding guest requests and complaints.
● Posted charges or golf packages to guest folios.
Common Ground Landscape Management — San Jose, CA
Assistant / Office Admin 2007-2011
● Established strong relationships with property managers, vendors and homeowners to gain support and
effectively achieve results.
● Create, track and file bids for enhancements of current projects.
● Cost accounting.
● Create and disperse invoices according to management companies.
● Maintain and order office and safety supplies
● Create inventory of flowers for annual bids.
● Inspect truck fleet daily for cleanliness.
● Responsible for reporting monthly pesticide use to county.

3. Event Staff – San Jose, CA
Live Nation at Shoreline Amphitheater, National Event Services West 2003-2009
● Managed events to provide a smooth transition for event patrons.
● Provided training to new staff regarding policies and procedures of all venues.
● Responsible for managing employees according to guidelines set forth by clients.
● Diffused and resolved difficult situations.
● Answer all questions to the best of my knowledge asked by event patrons.
Orchard Supply Hardware Corporate Office – San Jose, CA
Assistant to Commercial Services Division 2006
● Liaison between corporate staff and CSM personnel.
● Coordinated event planning and staffing.
● Coordinated travel plans for events and corporate staff.
● Proofing and finalizing schematics.
● Managed schedules of several corporate staff.
● Provided written and verbal communication to support to corporate and store personnel.
● Created meeting agendas and intercompany communications.