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CURRICULUM VITAE
Sandra Errington,
Mobile: 07596600260
Email: Ladylou6@hotmail.com
Personal Summery
I am a bubblyand confidentreceptionistwith7yrs+experience - I.EwithTop Companies& Blue
ChipOrganisations in London,havingexcellentcommunication skills,take pride inmyworkandlove
beingthe go to person and problemsolverwith. Commitmentandenthusiasmalongwithgenuine
people skills. Ihave a firstclass telephone manner, workingwiththe general publicasa
receptionist.ExcellentCustomerService Skills- resolve customerenquiriesproactivelyIhave proven
salesability. Alsohave the abilitytopersuadecustomersof otheroffersavailable/upsell. Iam very
motivated,verypunctual,willingtolearn,enjoysthe challengeof avariedrole witha polite and
trustworthy personalitywiththe abilitytoadaptinvariousworkingenvironments.A teamplayer
withthe abilitytoremainlevel headedinacrisis, Ihave alsobeenknownasthe go to person! With
flexibility, adaptability&alsoprovide firstclasssupporttocolleagueswhen needed, abletowork
quicklyandconfidentlyunderpressure,Goodcomputerskill
Professional andTechnical Competencies
 Switchboarddutiesusing: Computerizedswitchboardoperator
 Mitel ,Ericcson, Meridian,Acerview541, and No C Program Index,
 Alcatel and Anaya Soft console
 Extensive experience inReceptionandGeneral Administrationduties
 Extensive experience inworkinginaprofessional officeenvironmentincludingcorporate,
businessandgovernmentagencies
 DiaryManagement
 Bookingmeetingrequirements:i.e.AV equipment,beverages,flipchart,screen,cateringetc
 BookingaccommodationforPatients&Relativesovernightstays
 Maintenance of ReceptionareasandConference Rooms
 Experience inpostal duties
 Finance Social Services
 Typing
 Meet& greetvisitors,showingthemtomeetingrooms,informingemployeesof theirguests’
arrival.
 Managing andbookingmeetingroomsformembersof staff
 Arrangingin-house cateringforbreakfastmeetings,lunches anddrinksevents
 Take accurate messageswhere appropriateandpassthemonto membersof staff
efficiently.
 Provide andclearteas,coffeesandsandwichestomeetingroomswhenrequired.
 BuildingManagement/Facilitator
Temp with various companiesinLondon & South East Kent
From April 2012– Present
UniversityCollage Hospital (UCH) Sept 2015 - Present
16-18 WestmorelandStreet,London W1G 8PH
 Directvisitors/patientswhompresentatmainreception
 Askvisitors/contractors tosignin
 Bookingof accommodation
 Checkingpeopleinforaccommodation
 Issuingsecuritykeys
 CheckI.D of staff onarrival
 Bookingof courier
 Making patientsreadyfortransport.
 Answeringcallsthatcome throughtomain reception.
 ContactingPatientAffairswhenpatientsrequiretravel claims
 Respondtoany emergencyalarmswhichare activatedinthe switchboardroom.
 Contact outof Hrs team – re maintenance
NHS, ST MichaelsHouse, Sittingbourne,KentAug 2014 – Sept 2015
BuildingManagementFacilitator Concierge & Reception
• Developing&managingthe receptionareadealingwithservice usersandvisitors
• Establishmentof a CCTV systemforthe building
• Liaisingwiththe police andcouncil offices
• Maintaininganawarenessof likelyissuesaffectingthe securityof the building
• Healthand Safety
• Fire Marshall
• Travel and car Park management
• AdminandClerical
• Organisationof newReceptionduties
April 2014 – Aug 2014
Kent CountyCouncil ( KCC )
SessionsHouse,Maidstone Kent
 Adminduties
 UpdatingData Base
 Informingparentsof child’s travel toschool
Brewer Dolphin,InvestmentBank InvestmentBank
Feb 2014- March 2014
12 SmithfieldStreet,LondonEC19LA
• Meetand greet
• Switchboardoperator/receptionist
• Provide teas/coffee,luncheons
Nov 2013 – Feb2014
Circle House Circle HousingGroup
32 Tower ViewKings Hill WestMallingME19 4JA
 Contact tenantsafterworkcompletedonproperty
 Contact tenants regardingtheirincome andsupport
 Meetingtargets, bycallingCircle 33 Housinggroups
 Workedto a shiftrota, covering24/7
 Coverlunchbreakout of hours
 Take callsWk endoutof hours
 Take callsout of hour- 5pm -11.30pm
Sept 2013- Nov 2013
Kent CountyCouncil,Finance Social ServicesTeam, Euro gate BusinessPark
Euro gate BusinessPark Ashford,Kent
• Processingof incomingandoutgoingmail
• Operationandmaintenance of officemachineryandequipment
• Arrange and co-ordinate appointmentsandsmall meetings, anddespatchingthe relevant
documentstostaff as requiredformeeting
• Keepaccurate electronicrecords
• Scanningdocumentsfrommachine tobe sentto variousstaff
• Update, modifyandretrieve dataonbothmanual and computerisedsystems
• Processand maintainsimplefinancial recordsrelatingtoincome referringanomaliestoteam
• Ensure financial recordsare accurate
• Keepdatabase up to date
• Sendletterstoclientsforfinancial assessmentdate appointment
• Filingatmainheadoffice once a wk
• Printall teamleaders emailsinherinbox eachmorning
April 2013 – Sept 2013 careerbreak – activelylookingforwork
March 2012 – March 2013
Kent CountyCouncil
Kent FacilitiesManagement
Orchard Centre,Attlee Way,MiltonRegis
Sittingbourne, KentME10 2HE
• Meet andgreet
• Switchboardoperator/receptionist
• Orderingof stationery
• Dealingwithall incomingand outgoingpost
• Operate securitysystems
• Bookingmeetingrooms/settingmeetingroomsupwithequipment
• Ad-hocadmin
• Shiftrota
August 06 – March2 012
Takingcare of relative
July 2005 – August 2006
WatesConstruction Ltd
MulberryHouse, Parkland Square 750 CapabilityGreenLuton LU1 3LU
• SwitchboardOperator/Receptionist
• consistingof external &internal calls
• Outlookemailingsystem
 Meet& Greet
• Email telephonemessages if awayfromdesk
• Adhoc Admin
• Settingupof conference rooms/audioequipment/flipcharts
• Lookingafterdiaryforconference dates
• Orderingof refreshments
• Dealingwithall incomingand outgoingthe post,
• Orderingof couriers/Taxis
• Receivingof goodsin
Temp with various companiesinLondon long term temporary Assignments
From 2001-2005
March 2005- August 2005 – Tate EmploymentAgency
London DevelopmentAgency
St Katharine’s Way,St Katharine’sDock
London, E1W 1JXt
• Computerizedswitchboardoperator
• Meetand Greet
• Receptionist
• Ad Hoc Administration
January 05 – March 05
Sotheby’s,NewBond Street London W1
• Updatingrecords
• Givingoutinformationof Auctiondates
December2004-Jan 2005
TeleStaff Limited.107-111 FleetStreetLondon ECA 2AB
Charcole.Com . Holburn
• Meetand Greet
• Reception/Switchboard
June 2004-December 2004 - Tate EmploymentAgency
(CreditLyonnias) Calyon CreditAgricole
Broadwalk House 5 AppoldStreet London. EC2A 2DA
• SwitchboardRoom/ Operator - consistingof external &internal calls
• Dealingwith3 screenbasedcomputerisedboards
• Workingon a shiftbase lists
• Outlookemailingsystem
• Email telephone messagesif awayfromdesk
• Updatingleaversandjoinerslistonce aweek
April 2004 – June 2004 - TeleStaffLimited
AllsopEstate Agents 100 Knightsbridge,London.SW1
• Reception/Switchboard
• Meet andGreet
• Ad hoc Admin
March 2004- April 2004 - May and StephensCity Recruitment
Lazard ManagementBanking , 50 Berkley Street, London
• Meetand Greet
• Reception/Switchboard
• Settingupof conference rooms/audioequipment/flipcharts
• Lookingafterdiaryforconference dates
February 2004 – March 2004 - Hudson
MerserConsultancy Human Resource
Tele Staff,TelfordHouse,14 Tothill Street . SW1
St James Park
• Meet and Greet
• Time Table of visitorsarrival/departures
Various temporary Assignments
• Sept 03 – Feb04 Office of National Statistics
• Aug 03 – Sept03 SchlumbergerSema,147-149 FarringdonRoad
• April 03 – Aug03 Max FordhamLLP, 42/43 GloucesterCrescentNW17PE
• Jan 03 – April 03 Royal TownPlanningInstitute
• July 02 – Oct 02 BovisLend Lease Construction. PaternosterSquare
• June 02 – July02 FamilyHousingAssociation,AlbionHouse,
• March 02 – May 02 Liberty International Underwriters,One MinsterCourt, MincingLane
• Feb 02 – March 02 Number 10 Downing Street
• Aug 01 – Jan02 BAA Corporate Head Office,130Wilton Rd, Victoria, SW1
April 2000- July 01 Tate EmploymentAgency,
Hanover Square, London,W1
Ofgem(Office of Gas& ElectricityMarkets)
Regulators for gas & electricity
9 MillbankLondon,SWIP3GE
• Reception/switchboard/conferencing
• UsingISDXSiemenscomputerizedSwitchboard
• Meetand greetclients/visitors
• Informingappropriatepersonof arrival of visitors/clients
• Makingthe clientscomfortable,offeringtea/coffee,takingcoats
• Keepreceptionareatidyatall times,freshflowers,papers
• Answercallswithin3minsif possible,announce call whennecessary
• Faxing,Email,takingmessages
• Couriercollections/deliveries
• Calmingdistressedclientsonphone
• Settingupof conference rooms/audioequipment/flipcharts
• Orderinglunchesonline /fax bookingrooms
• Lookingafterdiaryfor conference dates
April 00-May 00 Tate EmploymentAgency
Hanover Square, London,W1
Asprey& Garrard, NewBond St
London,SW1
• Switchboardoperator
• Use of ComputerRealistswitchboard
Education & Qualifications
• Nov 2015 In House Fire Training , UCLH
 January 2015 PSTS Personal Breakaway Training
 April 2014 DBS Checkcleared
• August2012 Stress Management
• March 2012 General Health& Safety (Manual Handling, Fire Warden)
• March 2012 1st Aidat Work (St JohnsAmbulance)
• March 2012 Risk assessmentTrg
• March 2012 ConflictManagementTraining
• March 2012 CRB Check cleared
• 2002 GovernmentSecurityCleared
• 2001 – 2001 Ofgemin house training course - Basic Foodand Hygiene Certificate
Other Information
I have excellentcommunicationskillsgainedthroughpersonal contact and telephone contact,first
class telephone mannerand proven sales ability. I am also well motivared,very punctual,willing
to learn, polite,trustworthy,a people person,and have lotsof get up and go. I enjoya lot of
leisure activitiesfromThe Gym,Gardening,Home design,Bowling,Reading,usinghome PC,
Football,socialisingand also beingon my son’s local football team committee
Referencesare available onrequest

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Updated c.v lg 14.6.16

  • 1. CURRICULUM VITAE Sandra Errington, Mobile: 07596600260 Email: Ladylou6@hotmail.com Personal Summery I am a bubblyand confidentreceptionistwith7yrs+experience - I.EwithTop Companies& Blue ChipOrganisations in London,havingexcellentcommunication skills,take pride inmyworkandlove beingthe go to person and problemsolverwith. Commitmentandenthusiasmalongwithgenuine people skills. Ihave a firstclass telephone manner, workingwiththe general publicasa receptionist.ExcellentCustomerService Skills- resolve customerenquiriesproactivelyIhave proven salesability. Alsohave the abilitytopersuadecustomersof otheroffersavailable/upsell. Iam very motivated,verypunctual,willingtolearn,enjoysthe challengeof avariedrole witha polite and trustworthy personalitywiththe abilitytoadaptinvariousworkingenvironments.A teamplayer withthe abilitytoremainlevel headedinacrisis, Ihave alsobeenknownasthe go to person! With flexibility, adaptability&alsoprovide firstclasssupporttocolleagueswhen needed, abletowork quicklyandconfidentlyunderpressure,Goodcomputerskill Professional andTechnical Competencies  Switchboarddutiesusing: Computerizedswitchboardoperator  Mitel ,Ericcson, Meridian,Acerview541, and No C Program Index,  Alcatel and Anaya Soft console  Extensive experience inReceptionandGeneral Administrationduties  Extensive experience inworkinginaprofessional officeenvironmentincludingcorporate, businessandgovernmentagencies  DiaryManagement  Bookingmeetingrequirements:i.e.AV equipment,beverages,flipchart,screen,cateringetc  BookingaccommodationforPatients&Relativesovernightstays  Maintenance of ReceptionareasandConference Rooms  Experience inpostal duties  Finance Social Services  Typing  Meet& greetvisitors,showingthemtomeetingrooms,informingemployeesof theirguests’ arrival.  Managing andbookingmeetingroomsformembersof staff  Arrangingin-house cateringforbreakfastmeetings,lunches anddrinksevents  Take accurate messageswhere appropriateandpassthemonto membersof staff efficiently.  Provide andclearteas,coffeesandsandwichestomeetingroomswhenrequired.  BuildingManagement/Facilitator
  • 2. Temp with various companiesinLondon & South East Kent From April 2012– Present UniversityCollage Hospital (UCH) Sept 2015 - Present 16-18 WestmorelandStreet,London W1G 8PH  Directvisitors/patientswhompresentatmainreception  Askvisitors/contractors tosignin  Bookingof accommodation  Checkingpeopleinforaccommodation  Issuingsecuritykeys  CheckI.D of staff onarrival  Bookingof courier  Making patientsreadyfortransport.  Answeringcallsthatcome throughtomain reception.  ContactingPatientAffairswhenpatientsrequiretravel claims  Respondtoany emergencyalarmswhichare activatedinthe switchboardroom.  Contact outof Hrs team – re maintenance NHS, ST MichaelsHouse, Sittingbourne,KentAug 2014 – Sept 2015 BuildingManagementFacilitator Concierge & Reception • Developing&managingthe receptionareadealingwithservice usersandvisitors • Establishmentof a CCTV systemforthe building • Liaisingwiththe police andcouncil offices • Maintaininganawarenessof likelyissuesaffectingthe securityof the building • Healthand Safety • Fire Marshall • Travel and car Park management • AdminandClerical • Organisationof newReceptionduties April 2014 – Aug 2014 Kent CountyCouncil ( KCC ) SessionsHouse,Maidstone Kent
  • 3.  Adminduties  UpdatingData Base  Informingparentsof child’s travel toschool Brewer Dolphin,InvestmentBank InvestmentBank Feb 2014- March 2014 12 SmithfieldStreet,LondonEC19LA • Meetand greet • Switchboardoperator/receptionist • Provide teas/coffee,luncheons Nov 2013 – Feb2014 Circle House Circle HousingGroup 32 Tower ViewKings Hill WestMallingME19 4JA  Contact tenantsafterworkcompletedonproperty  Contact tenants regardingtheirincome andsupport  Meetingtargets, bycallingCircle 33 Housinggroups  Workedto a shiftrota, covering24/7  Coverlunchbreakout of hours  Take callsWk endoutof hours  Take callsout of hour- 5pm -11.30pm Sept 2013- Nov 2013 Kent CountyCouncil,Finance Social ServicesTeam, Euro gate BusinessPark Euro gate BusinessPark Ashford,Kent • Processingof incomingandoutgoingmail • Operationandmaintenance of officemachineryandequipment • Arrange and co-ordinate appointmentsandsmall meetings, anddespatchingthe relevant documentstostaff as requiredformeeting • Keepaccurate electronicrecords • Scanningdocumentsfrommachine tobe sentto variousstaff • Update, modifyandretrieve dataonbothmanual and computerisedsystems • Processand maintainsimplefinancial recordsrelatingtoincome referringanomaliestoteam • Ensure financial recordsare accurate
  • 4. • Keepdatabase up to date • Sendletterstoclientsforfinancial assessmentdate appointment • Filingatmainheadoffice once a wk • Printall teamleaders emailsinherinbox eachmorning April 2013 – Sept 2013 careerbreak – activelylookingforwork March 2012 – March 2013 Kent CountyCouncil Kent FacilitiesManagement Orchard Centre,Attlee Way,MiltonRegis Sittingbourne, KentME10 2HE • Meet andgreet • Switchboardoperator/receptionist • Orderingof stationery • Dealingwithall incomingand outgoingpost • Operate securitysystems • Bookingmeetingrooms/settingmeetingroomsupwithequipment • Ad-hocadmin • Shiftrota August 06 – March2 012 Takingcare of relative July 2005 – August 2006 WatesConstruction Ltd MulberryHouse, Parkland Square 750 CapabilityGreenLuton LU1 3LU • SwitchboardOperator/Receptionist • consistingof external &internal calls
  • 5. • Outlookemailingsystem  Meet& Greet • Email telephonemessages if awayfromdesk • Adhoc Admin • Settingupof conference rooms/audioequipment/flipcharts • Lookingafterdiaryforconference dates • Orderingof refreshments • Dealingwithall incomingand outgoingthe post, • Orderingof couriers/Taxis • Receivingof goodsin Temp with various companiesinLondon long term temporary Assignments From 2001-2005 March 2005- August 2005 – Tate EmploymentAgency London DevelopmentAgency St Katharine’s Way,St Katharine’sDock London, E1W 1JXt • Computerizedswitchboardoperator • Meetand Greet • Receptionist • Ad Hoc Administration January 05 – March 05 Sotheby’s,NewBond Street London W1 • Updatingrecords • Givingoutinformationof Auctiondates December2004-Jan 2005 TeleStaff Limited.107-111 FleetStreetLondon ECA 2AB Charcole.Com . Holburn
  • 6. • Meetand Greet • Reception/Switchboard June 2004-December 2004 - Tate EmploymentAgency (CreditLyonnias) Calyon CreditAgricole Broadwalk House 5 AppoldStreet London. EC2A 2DA • SwitchboardRoom/ Operator - consistingof external &internal calls • Dealingwith3 screenbasedcomputerisedboards • Workingon a shiftbase lists • Outlookemailingsystem • Email telephone messagesif awayfromdesk • Updatingleaversandjoinerslistonce aweek April 2004 – June 2004 - TeleStaffLimited AllsopEstate Agents 100 Knightsbridge,London.SW1 • Reception/Switchboard • Meet andGreet • Ad hoc Admin March 2004- April 2004 - May and StephensCity Recruitment Lazard ManagementBanking , 50 Berkley Street, London • Meetand Greet • Reception/Switchboard • Settingupof conference rooms/audioequipment/flipcharts • Lookingafterdiaryforconference dates February 2004 – March 2004 - Hudson MerserConsultancy Human Resource Tele Staff,TelfordHouse,14 Tothill Street . SW1 St James Park • Meet and Greet
  • 7. • Time Table of visitorsarrival/departures Various temporary Assignments • Sept 03 – Feb04 Office of National Statistics • Aug 03 – Sept03 SchlumbergerSema,147-149 FarringdonRoad • April 03 – Aug03 Max FordhamLLP, 42/43 GloucesterCrescentNW17PE • Jan 03 – April 03 Royal TownPlanningInstitute • July 02 – Oct 02 BovisLend Lease Construction. PaternosterSquare • June 02 – July02 FamilyHousingAssociation,AlbionHouse, • March 02 – May 02 Liberty International Underwriters,One MinsterCourt, MincingLane • Feb 02 – March 02 Number 10 Downing Street • Aug 01 – Jan02 BAA Corporate Head Office,130Wilton Rd, Victoria, SW1 April 2000- July 01 Tate EmploymentAgency, Hanover Square, London,W1 Ofgem(Office of Gas& ElectricityMarkets) Regulators for gas & electricity 9 MillbankLondon,SWIP3GE • Reception/switchboard/conferencing • UsingISDXSiemenscomputerizedSwitchboard • Meetand greetclients/visitors • Informingappropriatepersonof arrival of visitors/clients • Makingthe clientscomfortable,offeringtea/coffee,takingcoats • Keepreceptionareatidyatall times,freshflowers,papers • Answercallswithin3minsif possible,announce call whennecessary • Faxing,Email,takingmessages • Couriercollections/deliveries
  • 8. • Calmingdistressedclientsonphone • Settingupof conference rooms/audioequipment/flipcharts • Orderinglunchesonline /fax bookingrooms • Lookingafterdiaryfor conference dates April 00-May 00 Tate EmploymentAgency Hanover Square, London,W1 Asprey& Garrard, NewBond St London,SW1 • Switchboardoperator • Use of ComputerRealistswitchboard Education & Qualifications • Nov 2015 In House Fire Training , UCLH  January 2015 PSTS Personal Breakaway Training  April 2014 DBS Checkcleared • August2012 Stress Management • March 2012 General Health& Safety (Manual Handling, Fire Warden) • March 2012 1st Aidat Work (St JohnsAmbulance) • March 2012 Risk assessmentTrg • March 2012 ConflictManagementTraining • March 2012 CRB Check cleared • 2002 GovernmentSecurityCleared • 2001 – 2001 Ofgemin house training course - Basic Foodand Hygiene Certificate Other Information I have excellentcommunicationskillsgainedthroughpersonal contact and telephone contact,first class telephone mannerand proven sales ability. I am also well motivared,very punctual,willing to learn, polite,trustworthy,a people person,and have lotsof get up and go. I enjoya lot of
  • 9. leisure activitiesfromThe Gym,Gardening,Home design,Bowling,Reading,usinghome PC, Football,socialisingand also beingon my son’s local football team committee Referencesare available onrequest