1. Samuel Robert (U37800)
SAMUEL R
Mobile# :+91-9941132612
E-mail : sam.071090@gmail.com
Objective
To be an active member of an organization where growth and prospects are unlimited and an
individual is recognized by his work. As a professional, I am energetic, innovative and looking
ahead to work in a challenging environment and strive for excellence.
Career Summary
 2 years of professional experience in the IT industry.
 Rich experience in database management and support related activities.
 Excellent client interfacing skills, good problem solving ability and onsite coordination
skills
 Effective team leadership skills and review effectiveness
Professional Experience
 November 2013 to till date working as Process associate at UST Global Services.
Academic Record
Degree (Specialization) College/University Month/Year
of Passing
B.E.
(ECE)
Anna University Jun, 2012
Technical Expertise
Operating Systems : Windows 2000, Windows XP, Windows 7,8 ,8.1,Linux,
Technologies : Software testing ,JavaScript,Apex,Html,Css 3.0,Visual force.
SOQL,JQuery
Databases & Tools : VM Ware, Afaria, Remedy force,Eclipse,SQL server,
Soap Ui,Force.com
Certifications : Embedded C From Aditya infomedia Soln.
Salesforce dev 401,501&201 From Fita

2. Samuel Robert (U37800)
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Workshop : Attended training program in Cloud Computing,Hadoop Admistration,Selenium
Automation,QTP Automation,AWS.
Manual Testing Proficiency:
knowledge in SDLC, STLC and Defect Life Cycle.
Knowledge on Test Plan, Tracebility Matrix.
Knowledge of writing, reviewing and executing Test Cases.
Knowledge on Functional, Integration, and System Testing.
Knowledge on Smoke, Regression, Compatibility and various other types of
Testing
Skill:
 Proficient in Customization and Integration on Salesforce.com.
 Ability to interact with internal and external customers and comprehend client
requirements. Strong negotiation and influential skills. Efficiency in working with a
customer centric perspective.
 Possess excellent knowledge on enhancement, maintenance and production support
projects. Expertise in executing projects from scratch to completion. A strong sense of
responsibility and commitment towards assignments.
 Worked on Salesforce.com analytics-Reporting and Dashboard functionality.
 Developing the Application plans as per Project specifications and analysis.
 Automated repetitive activities to marginalize human error to improve productivity
and to evolve processes to reduce defects.
 Received appreciations from clients for delivery commitment. Deliveries were done
under aggressive timescales and also the solutions proved to be very robust.

3. Samuel Robert (U37800)
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Professional Expertise
Project Profile #1
Name of the client Catalina Marketing
Project Title
CATALINA
Duration Nov 2013 – Till Date
Role Salesforce dot com (CRM),
Technologies Involved in Salesforce Support and
Development for Remedy Force for
Catalina Marketing Client
Project Description: Catalina Marketing helps the stores all-over United states when they
promote their sale. Each store provides different types of promotions and Catalina helps them
to code and design the promotion and to support through the networking skill sets.
Each promotion is designed by the store itself and we help them to code it and update it on the
main server. Each store is connected to the main server and gets updated, each and every
product in the store has a specific code and we design them in such a way a customer while
makes transaction in the Register and eligible for a promotion the coupon will be printed. we
Catalina marketing help them in all dimensions.
Roles & Responsibilities:
 Involved in analysis, study, and designing and coding as per requirement.
 Developing application using workflow, triggers.
 Created fields and objects related to the Create and Edit pages in RemedyForce.
 Involved in Reports and Dashboard Creation in Salesforce.com.
 Implementing proper validation rules, Permission etc.
 Involved in Configuration related tasks such as validation rules, workflow and approval
process in the Remedy Force Console.
 Developing Incident management tool using visual force and apexpages.
 Maintaining control of access rights, security settings and user privileges.
 Ensuring data is correct across Accounts, contacts, Opportunities
 Identifying and correcting errors made by system users.
 Checking to ensure that all opportunities are to up-to-date, in real time.

4. Samuel Robert (U37800)
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Personal Data
Date of Birth : 07 OCT 90
Nationality : Indian
Marital Status : Single
Contact Info : Old no.3/1 new No.6 valluvar high road rani anna nagar Arumbakkam
Chennai 600106.
Languages Known : English, Tamil & Hindi.
Declaration
The above Achievements are a measure of my sincerity and capability to work in teams and
successfully execute any creative work. My capabilities enhance my confidence of my
deliverables. With the right combination of your needs and my capabilities; I trust, we, together,
can achieve our goals.
Regards,
(Samuel R)