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Pepper Pot Centre
                           1a Thorpe Close
                            Ladbroke Grove
                          London W10 5XL
                        Tel: 020 8968 6940
                        Fax: 020 8968 3169




Annual Report 2009/10
Contents

 Mission Statement                                               3
 Chair’s Report                                                  4
 Treasurer’s Report                                              6
 Director’s Report                                               8
 Outreach Officer’s Report                                       10
 Health Promotion Officer’s Report                               12
 Arts and Crafts Report                                          16
 Member’s Report                                                 18
 Care Services Report                                            20
 Funders, Supporters, Staff and                                  22
 Volunteers




                                   “Pepper Pot keeps a community
                                   cohesive, happy and supported.
                                   The level of hospitality and service
                                   are very important for physical
                                    health and mental stimulation.”
                                              Shaun Bailey




Printed October 2010                                                       Pepper Pot Centre
Published by The Pepper Pot Centre                                           1a Thorpe Close
                                                                              Ladbroke Grove
Produced by The Pepper Pot Centre                                           London W10 5XL
Photography by The Pepper Pot Centre (unless otherwise stated)            Tel: 020 8968 6940
Designed by Sadiqa Jabbar                                                 Fax: 020 8968 3169
Mission Statement


                      “By the end of the 1970s, it was clear
                      to me that there was an increasing
                      number of people of African Caribbean
                      origin, categorised as Senior Citizens,
                      who were suffering great isolation,
                      loneliness and depression… I had to
                                  do something.”
                                   Pansy Jeffery



We aim to provide a comprehensive service to older people from the African and Caribbean
community in Kensington and Chelsea to enable them to live more independently in their
own homes.

The Pepper Pot Centre will use available resources within the community to meet the socio-
cultural, physical, emotional and psychological needs of African and Caribbean elders,
ensuring that each individual enjoys a high quality of life.




                                                                                             3
Chair’s Report

    Being asked to chair an organisation like Pepper Pot is an honour – but also a great
    challenge.

    Pepper Pot is loved by its members – and is an icon in the local charity world – representing
    a particular community and slice of history. Preserving that legacy is a considerable
    responsibility.

    However, Pepperpot is also having to move with the times – as our traditional membership
    grows older and funding is harder to come by. In the forthcoming 30th Anniversary year,
    the trustees will have had to think seriously about the way we can make Pepper Pot a viable
    service for the next decade.

    We have started to make links with other organisations for older people who, like our original
    members, have come from abroad to build new lives in the UK. We have also started to
    look at how to help our members deal with changes in social care funding.


                 “links with other organisations for older people who,
                 like our original members, have come from abroad to
                                build new lives in the UK”

    We have tightened up our administration and received
    help from many organisations and individuals this
    year, in particular:

    Mark Lockhart of Westway Development Trust:
    Financial advice.

    The Volunteer Bureau: Providing committed and
    helpful volunteers and apprentices, without whose
    help we could not continue to staff the organisation.

    Sarah Edworthy and Rich Crosby: Writing and building
    the new web-site.

    Joe Delaney: Updating our computer systems and
    providing ongoing support when needed.

    BASSAC: Funding an invaluable consultancy project,
    led by Sam Brier, to identify key strengths and
    development potential for Pepper Pot.
4
“Pepper Pot is loved
  by its members –
  and is an icon in the
  local charity world”




The Trustees would also like to thank the Royal Borough of Kensington and Chelsea for their
continued support and assistance in meeting a proportion of our running costs. We would
also like to thank our other main funders, the Big Lottery Fund, The Notting Hill Methodist
Church, The Kensington Housing Trust and the The Worshipful Company of Grocers for
their very timely and generous financial support towards the work of Pepper Pot.

We would also like to thank Raj Jogia, his staff team and our volunteer helpers for their
commitment to the Centre throughout the year.


Fiona Buxton
Chair




                 “The eurthymy sessions really relax me
                 and gives me a feeling of well being. It
                 helps me to cope with my arthritis. It helps
                           ease my joint pains.”
                                   Paul


                                                                                              5
Treasurer’s Report


    The financial year 2009/10 was another tough period for Pepper Pot. As always we survived
    this period due to effective management of little financial resources at our disposal. During
    this period it was hard raising badly needed fund. As a cost cutting measure we carried
    out staff restructuring which significantly reduced our staffing cost. We received small
    but increasing income from letting out the premises in the evenings and weekends. This
    opens the door for future collaborative work with our Arabic Moroccan, Somali and Persian
    speaking communities and residents of the Royal Borough.

    The Royal Borough of Kensington & Chelsea continues to support us. The funding from the
    Big Lottery still has almost 2 years before it comes to an end.

    We would also like to sincerely thank the The Worshipful Company of Grocers for their
    financial support during this period as this enabled the Pepper Pot Centre to update its
    outdated computer systems and the server.




                              “effective management of
                              little financial resources at our
                                           disposal”




6
We are still investigating the best way to embrace the Personalisation programme introduced
by the central government. The Pepper Pot is hoping to go live from 1st April 2011 in this
area. This will have a significant impact on how our future financial resources are going to
be structured. It will also redefine our working relationship with our users

Once again I thank all the funders that have supported us through this difficult time. We thank
the Royal Borough of Kensington & Chelsea and the Big Lottery for their continued support.
It is important to mention the timely support that both the Notting Hill Methodist Church
and the Kensington Housing Trust have provided towards our Healthy Living Projects. We
also thank the Westway Development Trust for their ongoing support towards the Pepper
Pot’s well-attended and much- needed Annual Christmas Lunch.


Abdul Fatai Towolawi
Treasurer
Director’s Report

    This year has been extremely challenging for
    Pepper Pot. The recession has put serious
    pressure on the voluntary sector and the
    Pepper Pot Centre has been no exception.
    The most immediate effect has been the
    difficulty in fundraising and sadly Pepper
    Pot, like many other voluntary organisations
    has had very limited successes in this area.

    However, we have made good progress
    in improving the administration and
    governance of Pepperpot – and making
    the Centre ready for significant changes in
    the way older people’s care is funded and
    delivered.

    In this regard I would like to thank the
    new Chair, Fiona Buxton for her unstinting
    support towards the redesigning of the
    website and other matters such as facilitating
    the improvements in trustee governance
    matters.
                                                     “the Centre has begun
                                                     discussions with a
                                                     few       organisations
                                                     providing      support
                                                     to people from BME
                                                     communities beyond
                                                     our traditional Afro-
                                                     Caribbean supporters”




8
“Given the forthcoming
  changes to future
  social care funding, a
  major challenge for
  Pepper Pot has been
  how to embrace the
  new personalisation
         agenda”



One of the key areas where the Pepper Pot Centre has been concentrating is exploring new
ways of future working. In this regard, we were fortunate to have had the assistance of
BASSAC to undertake a short strategic review which has highlighted the need for greater
partnership working with a wider range of local older people’s groups. To this end, the
Centre has begun discussions with a few organisations providing support to people from
BME communities beyond our traditional Afro-Caribbean supporters. Given the forthcoming
changes to future social care funding, a major challenge for Pepper Pot has been how
to embrace the new personalisation agenda. With this in mind, we have been working
with the Royal Borough’s Day Opportunities Review as well as attending various local and
London-wide events on personalisation. Some consultations regarding day opportunities
and personalisation have been held with staff and the user members of Pepper Pot. Another
challenge that Pepper Pot has been investigating is how to make the Centre generate more
independent income to support charitable activities. The Centre has made some good
progress in sharing its premises with other local organisations at a subsidised cost.

I would like to take this opportunity to sincerely thank all the staff, trustees, volunteers
and services users who have contributed to the continued success of the Pepper Pot
Centre during 2009/10 and who are equally willing to embrace the new challenges and
opportunities that await Pepper Pot in 2011, the thirtieth anniversary of the founding of
the Pepper Pot Centre.

Raj Jogia
Director



                                                                                               9
Outreach Officer’s Report

 The Outreach Service works in close association with the Care Services Manager and
 the Health Promotion Officer ensuring the provision of a comprehensive and culturally
 specific range of services and activities which include mental, physical, artistic and spiritual
 stimulation to members.

 Outreach is undertaken at the grass roots level and therefore is more successfully able
 to address shortcomings and gaps in the delivery of mainstream services. Outreach is
 concerned with supporting and visiting members who are too frail or unwell to attend the
 Centre. Members are visited at home or in hospital. Members may be supported in several
 different ways such as by referring them on to other mainstream or voluntary organisations,
 assistance with sorting bills and correspondence, advice and practical help, advocacy,
 ensuring their home repairs are done and encouraging them to attend the centre.

 Outreach
 Over the years several members who are regular drop in or day care members at the Centre
 become unable to attend due to sickness or become too frail to do so or sadly may pass
 away. Outreach keeps in touch with them through telephone support and personal visits.
 It is important that the numbers of members are continually augmented so that the Centre
 membership base does not decline.

 Referrals
 In order to continually augment the membership
 of the Centre, Pepper Pot depends on referrals
 which come from various agencies such as social
 services, health services, voluntary organisations,
 friends and family or self referrals, publicity drives
 and word of mouth. Publicity for the centre is
 made by publicising and reporting events with the             “...undertaken at the
 local press, holding open days, representation at             grass roots level and
 health fairs, intergenerational activities and other
 events.                                                       therefore     is   more
                                                               successfully able to
 Once a referral is made to the Centre the Outreach            address shortcomings
 Officer will visit the client in their home to get their
                                                               and gaps in the
 personal and health details, assess their needs
 and discuss the activities and services available.            delivery of mainstream
                                                                       services.”
 There were 54 referrals for the year. Of these,
 there were 19 from Social Services, 14 from
 friends and family, 12 self referrals, 5 from health
 services and 4 were from voluntary organisations.
 Referrals are usually made for clients to attend
 the centre or to receive meals on wheels.
10
“Holidays are important
to members and many
depend on them for
their annual holiday
where they can enjoy
themselves in the UK or
       abroad”


Outings and Holidays and Exchange Visits
The Outreach Department also organises outings and holidays. These make up an important
and exciting part of the Centre’s annual activities.

Holidays are important to members and many depend on them for their annual holiday
where they can enjoy themselves in the UK or abroad, in the company of other members
and with the security of having Pepper Pot staff to supervise and assist when necessary.
This year there was a 5 day holiday in Snowdonia, Wales. There was one seaside day-trips
to Hastings in August for 43 drop in and day care members.

In November, a wonderful and interesting holiday was enjoyed by 22 members who had a
one week all-inclusive holiday in beautiful Antalya in Turkey. We look forward to a return
holiday.

In June we had an exchange visit from the Harmony Day Centre in Birmingham, who came
by coach to the Pepper Pot with 35 members. The large group dined, socialised and joined in
with our activities one of which was the presentation of “Happy Moment” booklets which
recorded the lives through words and photos of some of our members. We look forward to
an exchange visit with our members to the Harmony Day Centre in Birmingham.

The Future
We hope to further improve and develop our activities, services as well as
partnerships with other organisations. As we approach the introduction of
“personalisation” we look forward to the challenges, opportunities or benefits
it may present.

Russell Lambert.
Outreach Officer
                                                                                          11
Health Promotion Officer’s Report

 Our overall aim for the last year has been the on-going delivery and improvement of
 physical and psychological, health and wellbeing services for the benefit of our members.
 In particular, reducing social isolation, developing stronger links with family, carers and
 service providers, working with other voluntary organisations and the wider community in
 general.

 Highlights of the Year:
 Delivery of a comprehensive range of health promotion talks and events to our members.

 Establishing the Heart Health Clinic, including a local NHS Community Cardiac Nurse
 attending the centre.

 Stroke Association Project where 19 members benefited from increasing their awareness
 about the causes of stroke and ways to prevent it.

 Establishing ‘Talking Matters’ counselling service.
 Participating in men’s health screening for prostate cancer, in conjunction with the Cancer
 Society. Including a Prostate Cancer Specialist attending the Pepper Pot during Prostate
 Cancer Awareness Week.

 Diabetes Care –sessions were organised benefitting at least 25 members.

 Holistic Health Approach
 Pepper Pot delivered a comprehensive programme of promotional talks and events, aimed
 at enhancing members’ physical, mental and environmental well being. A wide range of
 health topics were included, such as falls prevention, prostate cancer, dementia, cardio
 care, sickle cell, healthy heart, stroke care, medication management, symptom control and
 men’s and women’s health in general.




12
“Partnership working
  plays an important
  part in our delivery of
    health promotion”




Falls Workshops and Training
The aim of the falls projects is to enable trained staff and members to reach service
users living in Kensington  Chelsea, who don’t easily have access to existing healthcare
services.

Partnering with Kensington  Chelsea PCT, the Pepper Pot delivered training to 6 staff
and members, who were then able to provide tailored falls information and services to
members.

Mental Health
‘Talking Matters’, an informal weekly counselling service led by a volunteer counsellor (then
a student), ran again from April 2009. These sessions were well received by our members
and we are looking to raise funding to make the service permanent.

Healthy Heart Walk-in Clinic at Pepper Pot
The aim of this project was to reduce members’ visits to their GP and to reduce their need
for Hospital stay by ensuring regular health checks, monitoring, and identifying high-risk
members for referral.




                                                                                            13
“aim for the last
        year has been the
        on-going delivery
        and improvement
        of physical and
        p sy c h o l o g i c a l ,
        health             and
        wellbeing services
        for the benefit of
          our members”



 This project is aligned with the GPs who will be taking the proposed government’s Vascular
 Check programme forward locally in the future. The Vascular Check programme is aimed
 at those aged between 40 and 4, to help them make healthier lifestyle choices in order to
 minimise future risks of cardiovascular diseases.

 As a result of members’ requests and in partnership with Kensington and Chelsea’s PCT
 NHS local community nurse(s), we ran a clinic every two weeks.

 The clinic has been very well received by members of Pepper Pot. Nearly 25 members
 attended and a number of individuals made appointments for future clinics.

 A monitoring and review report will be produced by the Community Nurse and the Health
 Promotion Officer later this year, which will include recommendations on how the clinic
 can be developed and taken forward.

 Cook and Taste Classes
 The Centre in conjunction with the Kensington and Chelsea NHS organised and helped
 to supervise cook and taste training for service users.This comprised of 6 weekly sessions
 in terms of practical hands on training eg.preparing healthy and nutritious meals at the
 Centre. 12 service users attended of which 6 completed the course and were awarded a
 certificate.
14
Nail Cutting Service
In partnership with Age Concern, the Centre has been providing weekly nail cutting services
to the local community.

Swine Flu Update
Since June 2009 members of the Pepper Pot have been kept informed and updated regularly
with all the relevant information on swine flu and recently on flu friends. Large posters
were also produced and posted at suitable places within the centre.

The Future
We aim to continue to both improve and develop a range of healthy lifestyle services and
preventative health care programmes in collaboration with the local NHS and the Royal
Borough of Kensington and Chelsea’s Public Health Section.

Partnership working plays an important part in our delivery of health promotion and we
aim to continue to seek out opportunities to do so, particularly with other local BME and
other voluntary sector groups, for the benefit and well being of our members.


The Pepper Pot Centre Health Promotion Team


   “wide range of health topics were included, such as falls prevention,
   prostate cancer, dementia, cardio care, sickle cell, healthy heart,
   stroke care, medication management, symptom control and men’s
                    and women’s health in general”




                                                                                          15
Arts and Crafts Report




 COME AND PAINT!

 Come and paint is our painting activity that takes place every Tuesday, encouraging and
 guiding Pepper Pot members in the art of painting. You don’t have to be a Van Gogh or
 a Picasso, you just need to have the will to get out and do something different. Painting
 is a way of socialising and bonding with members of the centre so reducing isolation and
 increasing their sense of well being. For most people it also involves learning a new and
 inspiring skill.




                                                     “I like to do a little
                                                     painting and so on…it
                                                     gives me something
                                                      to do and I like it.”
                                                            Pamela


 Painting is also a therapeutic activity which helps keep the mind healthy and stimulated. It
 also keeps dementia at bay. We also have visiting artists coming in to undertake workshops
 with members at the centre. From time to time representatives from the Wallace Collection
 bring paintings to the centre to appreciate and discuss and stimulate the minds of the
 members in the class.
16
The class is made up of 10 members
and this year we produced over 100
paintings and other art and craft work.
Every year we have a sale and sell
some of the art work to members and
the public.

We have also mounted an exhibition at
the Tabernacle Community Association
of the paintings by the members and
we are looking forward to presenting
an exhibition for the public in the near
future. Most of the members in the art
class have not painted before and with
the guidance of the tutor are quite
amazed at the beautiful works of art
they are capable of creating. Members
are free to choose what medium they
want to use to create works of art. So
if you are over 50 and always wanted
to paint now is your opportunity to
come and paint.
“I like to come to Pepper Pot. I feel at ease with the people and though
I have never painted before, I now come once a week especially for that
                          and I really enjoy it.”
                                 Veronica




                                                                       1
Members’ Report




 Members meetings continue to be
 held every six weeks. These meetings
 give the members the opportunity to
 ask questions and to discuss any issues
 that they needed to have addressed.
 The meeting is chaired by one of the
 Members’ Representatives, Myrtle Innis
 who is also a Trustee on the Board.
                                                    “Aromatherapy really
 She is often accompanied by the other
 2 Member Representatives, Chris                    puts a spring into my
 Hossein and Carmen Rose. Members                   step. I feel so good after
 are involved in the day to day operation              attending a class.”
 of the Centre through monitoring the
 range of services and activities offered
                                                              Norma
 to Day Care and Active Elders, survey
 evaluation, undertake spot checks of
 health and safety issues, and risk factors
 affecting their well being.

 Members are also involved in participating in the decision making process of the following
 activities: trips and outings, members’ birthday events, arts and craft classess,tea
 dance,bingo,fellowship and storytelling, Keep Fit Classes and Healthy Ageing issues via
 nutrition classes and the choice of Health Promotion talks. In this regard, the members
 were very pleased that the Notting Hill Methodist Church ,the Woodlands Trust, the
 Kensington Housing Trust, The Countess Dowager Eleanor Peel Trust were very generous
 in the provision of funds for healthy ageing classes and enabling the Centre to purchase
 some new kitchen equipment.
18
“Mondays are a real highlight
                         for me as I attend the Music
                         and Movement sessions. These
                         sessions make me feel emotionally
                                and physically well.”
                                      Cecilia

Members have also organised the dominoes team and this is now played every day at the
Centre. Dominoes are one of the favourite games which, most members who came in the
1950’s and 1960’s from the African and Caribbean continents, are most familiar with.

In addition, chair aerobics, tai-chi and yoga classes continue to be a huge success and
members find these classes very therapeutic as well as keeping them physically fit.

Members have also been consulted as users on a range of upcoming issues affecting the
future of health and social care and are keen to learn more about personalisation and how
it will affect the new generation of rising over 50’s when and if they choose to come to this
Centre.

                             “I try never to miss my Yoga
                            sessions as I find it promotes
                            good circulation and keeps
                            me feeling energized. It’s
                                    really fantastic!”
                                          Pansy

One highlight of the year for many of the Pepper Pot’s members was the 5 day holiday in
Snowdonia, Wales and the seaside trip to Hastings which was a success and enjoyed by
everyone.

There is no doubt that what makes Pepper Pot such a unique place to be is the people that
come through the door over the years and the stories that they share with others.

Although some members have passed on, our membership base has increased steadily and
we are looking forward to a positive year.


Myrtle Inniss, Chris Hossein and Carmen Rose
Members Representatives
                                                                                            19
Care Services’ Report

 Our mission here is to contribute towards the overall health and wellbeing of our Members
 and ultimately the wider community, through delivering a comprehensive range of high
 quality relevant services and activities, in order to help Members maintain an optimum
 level of proactivity and independence.

 Our Care Services plays an increasingly important part of our overall service to our day care
 and drop-in Members and their families.

 We provide a safe and social place for those Members who need constant care and this, in
 turn, gives day time respite to their Care Givers.

 The need for our Care Services is set to grow given that in the year 2011, 4% of those aged
 65+ in the Royal Borough of Kensington  Chelsea will be Black Caribbean, Black African
 and Black Other*.

 Services Available Include
 • Continuous care i.e. Befriending, Out Reach and Counselling.
 • Therapies such as Aromatherapy and Reflexology.
 • Toe-Nail Cutting [in conjunction with Age Concern].
 • Indoor and Outdoor activities.
 • Meals-on-Wheels.
 • Transportation.
 • Laundry.

 Service Users
 Our goal is to offer the best and safest care for our Members, many of whom have special
 needs, by ensuring our Carers undertake high standards of continuous professional
 development, for the benefit of Members and in alignment with National Standards. On
 average, 17 – 25 day-care and drop-in Members use our services on a daily basis.

 Meals-on-Wheels
 Some Members are housebound and cannot make it to the Centre, so for these Members,
 we give essential support to them by providing a week day home delivery food service.
 The meals, which were created with Members input and suggestions, consist of a hot,
 nutritionally balanced meal and are carefully created to meet any special dietary needs,
 whilst ensuring culturally favourite dishes are included.

 Last year, we provided more than 8,500 lunches, available daily, either at the Centre or
 through our Meals-on-Wheels service.

               “The magic is in how you mix the Caribbean flavours
                and the subtleties of traditional herbs and spices”
20
                                      Marcia
Free Transport
To help Members get to and from the Centre more
easily and to encourage them to attend regularly,
we provide a free and safe door-to-door transport
service. Each day, members can be collected from
their home in the morning and returned back safely
in the afternoon.

A fully qualified and trained Carer, plus our own
regular Driver, travel with the Members to ensure
their optimum safety. We have a modern mini-bus,
specially designed with a tail lift facility, so that frailer
Members and those with mobility difficulties can
board and alight with more ease.

Activities Available
We believe an important aspect of enabling our Members to keep active, stay stimulated
and overall, to help them increase their mental and physical wellbeing throughout their
senior years, is to be able to participate in a variety of activities and interests.

We remain committed to offering our Members a wide range of educational, intellectual and
physical activities. Some of the activities available are listed below and include suggestions
from our Members.
• Gentle exercise such as Music  Movement, Yoga and Tai Chi.
• Socialising i.e. birthday and Christmas parties, Carnival events, the Luncheon Club,
  funeral attendance.
• Recreation activities such as overseas holidays, day trips, cinema and theatre outings.
• Board games, pool, story-telling, quizzes, Arts  Crafts and Sewing  Knitting classes.
• Educational i.e. basic computer classes, talks on various health issues, Safety at Home,
  Bible studies and Family Worship.

The Future
Our future challenge as a day care provider is how we as a Centre can effectively embrace
the personalisation agenda, so that we are able to offer a menu of services which are of
high quality and which will attract existing and new service users from the Royal Borough
as well as the neighbouring boroughs. To this end we will be working towards establishing
a fair pricing policy which will enable the Centre to provide a range of user friendly services
at a reasonable cost.


Olu Coker
Care Services Manager

*Source – London Research Centre, 1999
                                                                                              21
Funders, Supporters and Volunteers
 Funders
 We are grateful to the following funders who have
 supported us during this period:
 • The Royal Borough of Kensington  Chelsea
 • The Big Lottery Fund
 • Tesco Stores
 • The Notting Hill Methodist Church
 • The Worshipful Company of Grocers
 • The City Bridge Trust
 • Westway Development Trust
 • Waitrose Stores
 • Kensington Housing Trust
 Supporters
 The following countries High Commissions in London:
 • Antigua
 • Barbados
 • Dominica
 • Grenada
 • Guyana
 • Jamaica
 • Saint Vincent and the Grenadines
 • Saint Lucia
 • Saint Kitts and Nevis                                       “As Pepper Pot
 • Trinidad  Tobago
 • Bahamas                                                     has grown and
 • Belize                                                      developed,          so
 Numerous individuals including:                               have         attitudes
 • Stephen Duckworth                                           to the needs of
 • Bridget Davies
 • Rev. Robert Magintley                                       older people, and
 • Father John Brownsell                                       measures to make
 • Cynthia Dize
 • Sue Snyder                                                  their lives better and
 • Shevanthie Goonesekera                                      more comfortable
 • Tracy Holden-Beg
                                                               have coincided with
 Board of Trustees 2009/2010                                   our own ‘great leap
 • Shaun Bailey: Chair until September 2009
 • Cllr Doreen Weatherhead: Acting Chair until November 2009   forward’ in terms of
 • Fiona Buxton: Chair from November 2009                      premises, staffing
 • Shevanthie Goonesekera: Vice Chair until October 2009
 • Abdul Towolawi: Treasurer                                     and amenities.”
 • Cllr Julie Mills – until June 2009                            Bridget Davies
 • Chris Hossein from Oct.2008
 • Carmen Rose: User Representative
 • Myrtle Inniss: User Representative
 • Terry Myers
 • Chandra Putty
 • Rosie Moise
22
• Dawn Barnett until November 2009                     Life President
• Norma Seal McConnie from November 2009               Mrs Pansy Jeffrey JP
• Adama Mboge from November 2009
                                                       Patrons
Partnerships                                           Prof. Ian Hall MA (Oxon.), FVCM (Sierra Leone)
• Age Concern Kensington  Chelsea and Sixty Plus      Peter Bowring CBE
• BASSAC                                               Dr. Frank Williams
• Helping Hands Association
• Help the Aged
• History Talk
• Kensington  Chelsea Transport
• Open Age
• Westway Development Trust
• Persian Elders Centre
• Eritrean Elders Welfare Association

Staff
• Raj Jogia: F/T Director
• Yonas Abraha: P/T Finance Officer
• Olu Coker: F/T Care Services Manager from
  February 2010
• Amanda Henry –May ,P/T Care Services Manager
  until November 2009
• Russell Lambert: P/T Outreach Officer
• Aarun Taylor: P/T Health Promotion Officer
• Kishore Jukhoop: F/T Administrator from July 2009
• Marcia Edwards: F/THead Cook
• Eudene Blackman: P/T Assistant Cook
• Joyce Wade:P/T Assistant Cook
• Tsanesh Askele: P/T Care Assistant
• Cynthia Hesse: P/T Care Assistant
• Soki Kombo: P/T Care Assistant
• Mamengi Batousol:P/T Care Assistant until
  October20009
• Keith Newby: F/T Driver
• Genet Abhay: P/T Cleaner

Tutors
• Morgan Baptiste: Arts  Crafts
• Farahnaz Kagar: Reflexology                          Auditors
• Alisha Thompson: Gentle Chair Exercises              GMAK
• Jane Farrimond: Yoga                                 5- Vernon Road
• Tracey Holden-Beg: Sewing                            Portobello Road
• Michael Jacques: Tai Chi                             London W11 2DX

Volunteers                                             Bankers
Many thanks to all our numerous volunteers who         HSBC
provided great support to our staff on a daily basis   152 Portobello Road
and on various special occasions.                      London W11 2EA

                                                                                                        23
Pepper Pot Centre
1a Thorpe Close
Ladbroke Grove
London W10 5XL
Tel: 020 8968 6940
Fax: 020 8968 3169
Email: info@pepperpotdaycentre.co.uk
Website: www.pepperpotdaycentre.co.uk




                                                                             The Worshipful Company
                                                                                   of Grocers


Produced by The Pepper Pot Centre                                  Registered Charity Number : 297952
Photography by The Pepper Pot Centre (unless stated otherwise)         A Company Limited by Guarantee
Designed by Sadiqa Jabbar                                               Registered in England and Wales
Printed by The Pepper Pot Centre                                 Registered Company Number: 2178605

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Pepper Pot Centre Annual Report 2009-10

  • 1. Pepper Pot Centre 1a Thorpe Close Ladbroke Grove London W10 5XL Tel: 020 8968 6940 Fax: 020 8968 3169 Annual Report 2009/10
  • 2. Contents Mission Statement 3 Chair’s Report 4 Treasurer’s Report 6 Director’s Report 8 Outreach Officer’s Report 10 Health Promotion Officer’s Report 12 Arts and Crafts Report 16 Member’s Report 18 Care Services Report 20 Funders, Supporters, Staff and 22 Volunteers “Pepper Pot keeps a community cohesive, happy and supported. The level of hospitality and service are very important for physical health and mental stimulation.” Shaun Bailey Printed October 2010 Pepper Pot Centre Published by The Pepper Pot Centre 1a Thorpe Close Ladbroke Grove Produced by The Pepper Pot Centre London W10 5XL Photography by The Pepper Pot Centre (unless otherwise stated) Tel: 020 8968 6940 Designed by Sadiqa Jabbar Fax: 020 8968 3169
  • 3. Mission Statement “By the end of the 1970s, it was clear to me that there was an increasing number of people of African Caribbean origin, categorised as Senior Citizens, who were suffering great isolation, loneliness and depression… I had to do something.” Pansy Jeffery We aim to provide a comprehensive service to older people from the African and Caribbean community in Kensington and Chelsea to enable them to live more independently in their own homes. The Pepper Pot Centre will use available resources within the community to meet the socio- cultural, physical, emotional and psychological needs of African and Caribbean elders, ensuring that each individual enjoys a high quality of life. 3
  • 4. Chair’s Report Being asked to chair an organisation like Pepper Pot is an honour – but also a great challenge. Pepper Pot is loved by its members – and is an icon in the local charity world – representing a particular community and slice of history. Preserving that legacy is a considerable responsibility. However, Pepperpot is also having to move with the times – as our traditional membership grows older and funding is harder to come by. In the forthcoming 30th Anniversary year, the trustees will have had to think seriously about the way we can make Pepper Pot a viable service for the next decade. We have started to make links with other organisations for older people who, like our original members, have come from abroad to build new lives in the UK. We have also started to look at how to help our members deal with changes in social care funding. “links with other organisations for older people who, like our original members, have come from abroad to build new lives in the UK” We have tightened up our administration and received help from many organisations and individuals this year, in particular: Mark Lockhart of Westway Development Trust: Financial advice. The Volunteer Bureau: Providing committed and helpful volunteers and apprentices, without whose help we could not continue to staff the organisation. Sarah Edworthy and Rich Crosby: Writing and building the new web-site. Joe Delaney: Updating our computer systems and providing ongoing support when needed. BASSAC: Funding an invaluable consultancy project, led by Sam Brier, to identify key strengths and development potential for Pepper Pot. 4
  • 5. “Pepper Pot is loved by its members – and is an icon in the local charity world” The Trustees would also like to thank the Royal Borough of Kensington and Chelsea for their continued support and assistance in meeting a proportion of our running costs. We would also like to thank our other main funders, the Big Lottery Fund, The Notting Hill Methodist Church, The Kensington Housing Trust and the The Worshipful Company of Grocers for their very timely and generous financial support towards the work of Pepper Pot. We would also like to thank Raj Jogia, his staff team and our volunteer helpers for their commitment to the Centre throughout the year. Fiona Buxton Chair “The eurthymy sessions really relax me and gives me a feeling of well being. It helps me to cope with my arthritis. It helps ease my joint pains.” Paul 5
  • 6. Treasurer’s Report The financial year 2009/10 was another tough period for Pepper Pot. As always we survived this period due to effective management of little financial resources at our disposal. During this period it was hard raising badly needed fund. As a cost cutting measure we carried out staff restructuring which significantly reduced our staffing cost. We received small but increasing income from letting out the premises in the evenings and weekends. This opens the door for future collaborative work with our Arabic Moroccan, Somali and Persian speaking communities and residents of the Royal Borough. The Royal Borough of Kensington & Chelsea continues to support us. The funding from the Big Lottery still has almost 2 years before it comes to an end. We would also like to sincerely thank the The Worshipful Company of Grocers for their financial support during this period as this enabled the Pepper Pot Centre to update its outdated computer systems and the server. “effective management of little financial resources at our disposal” 6
  • 7. We are still investigating the best way to embrace the Personalisation programme introduced by the central government. The Pepper Pot is hoping to go live from 1st April 2011 in this area. This will have a significant impact on how our future financial resources are going to be structured. It will also redefine our working relationship with our users Once again I thank all the funders that have supported us through this difficult time. We thank the Royal Borough of Kensington & Chelsea and the Big Lottery for their continued support. It is important to mention the timely support that both the Notting Hill Methodist Church and the Kensington Housing Trust have provided towards our Healthy Living Projects. We also thank the Westway Development Trust for their ongoing support towards the Pepper Pot’s well-attended and much- needed Annual Christmas Lunch. Abdul Fatai Towolawi Treasurer
  • 8. Director’s Report This year has been extremely challenging for Pepper Pot. The recession has put serious pressure on the voluntary sector and the Pepper Pot Centre has been no exception. The most immediate effect has been the difficulty in fundraising and sadly Pepper Pot, like many other voluntary organisations has had very limited successes in this area. However, we have made good progress in improving the administration and governance of Pepperpot – and making the Centre ready for significant changes in the way older people’s care is funded and delivered. In this regard I would like to thank the new Chair, Fiona Buxton for her unstinting support towards the redesigning of the website and other matters such as facilitating the improvements in trustee governance matters. “the Centre has begun discussions with a few organisations providing support to people from BME communities beyond our traditional Afro- Caribbean supporters” 8
  • 9. “Given the forthcoming changes to future social care funding, a major challenge for Pepper Pot has been how to embrace the new personalisation agenda” One of the key areas where the Pepper Pot Centre has been concentrating is exploring new ways of future working. In this regard, we were fortunate to have had the assistance of BASSAC to undertake a short strategic review which has highlighted the need for greater partnership working with a wider range of local older people’s groups. To this end, the Centre has begun discussions with a few organisations providing support to people from BME communities beyond our traditional Afro-Caribbean supporters. Given the forthcoming changes to future social care funding, a major challenge for Pepper Pot has been how to embrace the new personalisation agenda. With this in mind, we have been working with the Royal Borough’s Day Opportunities Review as well as attending various local and London-wide events on personalisation. Some consultations regarding day opportunities and personalisation have been held with staff and the user members of Pepper Pot. Another challenge that Pepper Pot has been investigating is how to make the Centre generate more independent income to support charitable activities. The Centre has made some good progress in sharing its premises with other local organisations at a subsidised cost. I would like to take this opportunity to sincerely thank all the staff, trustees, volunteers and services users who have contributed to the continued success of the Pepper Pot Centre during 2009/10 and who are equally willing to embrace the new challenges and opportunities that await Pepper Pot in 2011, the thirtieth anniversary of the founding of the Pepper Pot Centre. Raj Jogia Director 9
  • 10. Outreach Officer’s Report The Outreach Service works in close association with the Care Services Manager and the Health Promotion Officer ensuring the provision of a comprehensive and culturally specific range of services and activities which include mental, physical, artistic and spiritual stimulation to members. Outreach is undertaken at the grass roots level and therefore is more successfully able to address shortcomings and gaps in the delivery of mainstream services. Outreach is concerned with supporting and visiting members who are too frail or unwell to attend the Centre. Members are visited at home or in hospital. Members may be supported in several different ways such as by referring them on to other mainstream or voluntary organisations, assistance with sorting bills and correspondence, advice and practical help, advocacy, ensuring their home repairs are done and encouraging them to attend the centre. Outreach Over the years several members who are regular drop in or day care members at the Centre become unable to attend due to sickness or become too frail to do so or sadly may pass away. Outreach keeps in touch with them through telephone support and personal visits. It is important that the numbers of members are continually augmented so that the Centre membership base does not decline. Referrals In order to continually augment the membership of the Centre, Pepper Pot depends on referrals which come from various agencies such as social services, health services, voluntary organisations, friends and family or self referrals, publicity drives and word of mouth. Publicity for the centre is made by publicising and reporting events with the “...undertaken at the local press, holding open days, representation at grass roots level and health fairs, intergenerational activities and other events. therefore is more successfully able to Once a referral is made to the Centre the Outreach address shortcomings Officer will visit the client in their home to get their and gaps in the personal and health details, assess their needs and discuss the activities and services available. delivery of mainstream services.” There were 54 referrals for the year. Of these, there were 19 from Social Services, 14 from friends and family, 12 self referrals, 5 from health services and 4 were from voluntary organisations. Referrals are usually made for clients to attend the centre or to receive meals on wheels. 10
  • 11. “Holidays are important to members and many depend on them for their annual holiday where they can enjoy themselves in the UK or abroad” Outings and Holidays and Exchange Visits The Outreach Department also organises outings and holidays. These make up an important and exciting part of the Centre’s annual activities. Holidays are important to members and many depend on them for their annual holiday where they can enjoy themselves in the UK or abroad, in the company of other members and with the security of having Pepper Pot staff to supervise and assist when necessary. This year there was a 5 day holiday in Snowdonia, Wales. There was one seaside day-trips to Hastings in August for 43 drop in and day care members. In November, a wonderful and interesting holiday was enjoyed by 22 members who had a one week all-inclusive holiday in beautiful Antalya in Turkey. We look forward to a return holiday. In June we had an exchange visit from the Harmony Day Centre in Birmingham, who came by coach to the Pepper Pot with 35 members. The large group dined, socialised and joined in with our activities one of which was the presentation of “Happy Moment” booklets which recorded the lives through words and photos of some of our members. We look forward to an exchange visit with our members to the Harmony Day Centre in Birmingham. The Future We hope to further improve and develop our activities, services as well as partnerships with other organisations. As we approach the introduction of “personalisation” we look forward to the challenges, opportunities or benefits it may present. Russell Lambert. Outreach Officer 11
  • 12. Health Promotion Officer’s Report Our overall aim for the last year has been the on-going delivery and improvement of physical and psychological, health and wellbeing services for the benefit of our members. In particular, reducing social isolation, developing stronger links with family, carers and service providers, working with other voluntary organisations and the wider community in general. Highlights of the Year: Delivery of a comprehensive range of health promotion talks and events to our members. Establishing the Heart Health Clinic, including a local NHS Community Cardiac Nurse attending the centre. Stroke Association Project where 19 members benefited from increasing their awareness about the causes of stroke and ways to prevent it. Establishing ‘Talking Matters’ counselling service. Participating in men’s health screening for prostate cancer, in conjunction with the Cancer Society. Including a Prostate Cancer Specialist attending the Pepper Pot during Prostate Cancer Awareness Week. Diabetes Care –sessions were organised benefitting at least 25 members. Holistic Health Approach Pepper Pot delivered a comprehensive programme of promotional talks and events, aimed at enhancing members’ physical, mental and environmental well being. A wide range of health topics were included, such as falls prevention, prostate cancer, dementia, cardio care, sickle cell, healthy heart, stroke care, medication management, symptom control and men’s and women’s health in general. 12
  • 13. “Partnership working plays an important part in our delivery of health promotion” Falls Workshops and Training The aim of the falls projects is to enable trained staff and members to reach service users living in Kensington Chelsea, who don’t easily have access to existing healthcare services. Partnering with Kensington Chelsea PCT, the Pepper Pot delivered training to 6 staff and members, who were then able to provide tailored falls information and services to members. Mental Health ‘Talking Matters’, an informal weekly counselling service led by a volunteer counsellor (then a student), ran again from April 2009. These sessions were well received by our members and we are looking to raise funding to make the service permanent. Healthy Heart Walk-in Clinic at Pepper Pot The aim of this project was to reduce members’ visits to their GP and to reduce their need for Hospital stay by ensuring regular health checks, monitoring, and identifying high-risk members for referral. 13
  • 14. “aim for the last year has been the on-going delivery and improvement of physical and p sy c h o l o g i c a l , health and wellbeing services for the benefit of our members” This project is aligned with the GPs who will be taking the proposed government’s Vascular Check programme forward locally in the future. The Vascular Check programme is aimed at those aged between 40 and 4, to help them make healthier lifestyle choices in order to minimise future risks of cardiovascular diseases. As a result of members’ requests and in partnership with Kensington and Chelsea’s PCT NHS local community nurse(s), we ran a clinic every two weeks. The clinic has been very well received by members of Pepper Pot. Nearly 25 members attended and a number of individuals made appointments for future clinics. A monitoring and review report will be produced by the Community Nurse and the Health Promotion Officer later this year, which will include recommendations on how the clinic can be developed and taken forward. Cook and Taste Classes The Centre in conjunction with the Kensington and Chelsea NHS organised and helped to supervise cook and taste training for service users.This comprised of 6 weekly sessions in terms of practical hands on training eg.preparing healthy and nutritious meals at the Centre. 12 service users attended of which 6 completed the course and were awarded a certificate. 14
  • 15. Nail Cutting Service In partnership with Age Concern, the Centre has been providing weekly nail cutting services to the local community. Swine Flu Update Since June 2009 members of the Pepper Pot have been kept informed and updated regularly with all the relevant information on swine flu and recently on flu friends. Large posters were also produced and posted at suitable places within the centre. The Future We aim to continue to both improve and develop a range of healthy lifestyle services and preventative health care programmes in collaboration with the local NHS and the Royal Borough of Kensington and Chelsea’s Public Health Section. Partnership working plays an important part in our delivery of health promotion and we aim to continue to seek out opportunities to do so, particularly with other local BME and other voluntary sector groups, for the benefit and well being of our members. The Pepper Pot Centre Health Promotion Team “wide range of health topics were included, such as falls prevention, prostate cancer, dementia, cardio care, sickle cell, healthy heart, stroke care, medication management, symptom control and men’s and women’s health in general” 15
  • 16. Arts and Crafts Report COME AND PAINT! Come and paint is our painting activity that takes place every Tuesday, encouraging and guiding Pepper Pot members in the art of painting. You don’t have to be a Van Gogh or a Picasso, you just need to have the will to get out and do something different. Painting is a way of socialising and bonding with members of the centre so reducing isolation and increasing their sense of well being. For most people it also involves learning a new and inspiring skill. “I like to do a little painting and so on…it gives me something to do and I like it.” Pamela Painting is also a therapeutic activity which helps keep the mind healthy and stimulated. It also keeps dementia at bay. We also have visiting artists coming in to undertake workshops with members at the centre. From time to time representatives from the Wallace Collection bring paintings to the centre to appreciate and discuss and stimulate the minds of the members in the class. 16
  • 17. The class is made up of 10 members and this year we produced over 100 paintings and other art and craft work. Every year we have a sale and sell some of the art work to members and the public. We have also mounted an exhibition at the Tabernacle Community Association of the paintings by the members and we are looking forward to presenting an exhibition for the public in the near future. Most of the members in the art class have not painted before and with the guidance of the tutor are quite amazed at the beautiful works of art they are capable of creating. Members are free to choose what medium they want to use to create works of art. So if you are over 50 and always wanted to paint now is your opportunity to come and paint. “I like to come to Pepper Pot. I feel at ease with the people and though I have never painted before, I now come once a week especially for that and I really enjoy it.” Veronica 1
  • 18. Members’ Report Members meetings continue to be held every six weeks. These meetings give the members the opportunity to ask questions and to discuss any issues that they needed to have addressed. The meeting is chaired by one of the Members’ Representatives, Myrtle Innis who is also a Trustee on the Board. “Aromatherapy really She is often accompanied by the other 2 Member Representatives, Chris puts a spring into my Hossein and Carmen Rose. Members step. I feel so good after are involved in the day to day operation attending a class.” of the Centre through monitoring the range of services and activities offered Norma to Day Care and Active Elders, survey evaluation, undertake spot checks of health and safety issues, and risk factors affecting their well being. Members are also involved in participating in the decision making process of the following activities: trips and outings, members’ birthday events, arts and craft classess,tea dance,bingo,fellowship and storytelling, Keep Fit Classes and Healthy Ageing issues via nutrition classes and the choice of Health Promotion talks. In this regard, the members were very pleased that the Notting Hill Methodist Church ,the Woodlands Trust, the Kensington Housing Trust, The Countess Dowager Eleanor Peel Trust were very generous in the provision of funds for healthy ageing classes and enabling the Centre to purchase some new kitchen equipment. 18
  • 19. “Mondays are a real highlight for me as I attend the Music and Movement sessions. These sessions make me feel emotionally and physically well.” Cecilia Members have also organised the dominoes team and this is now played every day at the Centre. Dominoes are one of the favourite games which, most members who came in the 1950’s and 1960’s from the African and Caribbean continents, are most familiar with. In addition, chair aerobics, tai-chi and yoga classes continue to be a huge success and members find these classes very therapeutic as well as keeping them physically fit. Members have also been consulted as users on a range of upcoming issues affecting the future of health and social care and are keen to learn more about personalisation and how it will affect the new generation of rising over 50’s when and if they choose to come to this Centre. “I try never to miss my Yoga sessions as I find it promotes good circulation and keeps me feeling energized. It’s really fantastic!” Pansy One highlight of the year for many of the Pepper Pot’s members was the 5 day holiday in Snowdonia, Wales and the seaside trip to Hastings which was a success and enjoyed by everyone. There is no doubt that what makes Pepper Pot such a unique place to be is the people that come through the door over the years and the stories that they share with others. Although some members have passed on, our membership base has increased steadily and we are looking forward to a positive year. Myrtle Inniss, Chris Hossein and Carmen Rose Members Representatives 19
  • 20. Care Services’ Report Our mission here is to contribute towards the overall health and wellbeing of our Members and ultimately the wider community, through delivering a comprehensive range of high quality relevant services and activities, in order to help Members maintain an optimum level of proactivity and independence. Our Care Services plays an increasingly important part of our overall service to our day care and drop-in Members and their families. We provide a safe and social place for those Members who need constant care and this, in turn, gives day time respite to their Care Givers. The need for our Care Services is set to grow given that in the year 2011, 4% of those aged 65+ in the Royal Borough of Kensington Chelsea will be Black Caribbean, Black African and Black Other*. Services Available Include • Continuous care i.e. Befriending, Out Reach and Counselling. • Therapies such as Aromatherapy and Reflexology. • Toe-Nail Cutting [in conjunction with Age Concern]. • Indoor and Outdoor activities. • Meals-on-Wheels. • Transportation. • Laundry. Service Users Our goal is to offer the best and safest care for our Members, many of whom have special needs, by ensuring our Carers undertake high standards of continuous professional development, for the benefit of Members and in alignment with National Standards. On average, 17 – 25 day-care and drop-in Members use our services on a daily basis. Meals-on-Wheels Some Members are housebound and cannot make it to the Centre, so for these Members, we give essential support to them by providing a week day home delivery food service. The meals, which were created with Members input and suggestions, consist of a hot, nutritionally balanced meal and are carefully created to meet any special dietary needs, whilst ensuring culturally favourite dishes are included. Last year, we provided more than 8,500 lunches, available daily, either at the Centre or through our Meals-on-Wheels service. “The magic is in how you mix the Caribbean flavours and the subtleties of traditional herbs and spices” 20 Marcia
  • 21. Free Transport To help Members get to and from the Centre more easily and to encourage them to attend regularly, we provide a free and safe door-to-door transport service. Each day, members can be collected from their home in the morning and returned back safely in the afternoon. A fully qualified and trained Carer, plus our own regular Driver, travel with the Members to ensure their optimum safety. We have a modern mini-bus, specially designed with a tail lift facility, so that frailer Members and those with mobility difficulties can board and alight with more ease. Activities Available We believe an important aspect of enabling our Members to keep active, stay stimulated and overall, to help them increase their mental and physical wellbeing throughout their senior years, is to be able to participate in a variety of activities and interests. We remain committed to offering our Members a wide range of educational, intellectual and physical activities. Some of the activities available are listed below and include suggestions from our Members. • Gentle exercise such as Music Movement, Yoga and Tai Chi. • Socialising i.e. birthday and Christmas parties, Carnival events, the Luncheon Club, funeral attendance. • Recreation activities such as overseas holidays, day trips, cinema and theatre outings. • Board games, pool, story-telling, quizzes, Arts Crafts and Sewing Knitting classes. • Educational i.e. basic computer classes, talks on various health issues, Safety at Home, Bible studies and Family Worship. The Future Our future challenge as a day care provider is how we as a Centre can effectively embrace the personalisation agenda, so that we are able to offer a menu of services which are of high quality and which will attract existing and new service users from the Royal Borough as well as the neighbouring boroughs. To this end we will be working towards establishing a fair pricing policy which will enable the Centre to provide a range of user friendly services at a reasonable cost. Olu Coker Care Services Manager *Source – London Research Centre, 1999 21
  • 22. Funders, Supporters and Volunteers Funders We are grateful to the following funders who have supported us during this period: • The Royal Borough of Kensington Chelsea • The Big Lottery Fund • Tesco Stores • The Notting Hill Methodist Church • The Worshipful Company of Grocers • The City Bridge Trust • Westway Development Trust • Waitrose Stores • Kensington Housing Trust Supporters The following countries High Commissions in London: • Antigua • Barbados • Dominica • Grenada • Guyana • Jamaica • Saint Vincent and the Grenadines • Saint Lucia • Saint Kitts and Nevis “As Pepper Pot • Trinidad Tobago • Bahamas has grown and • Belize developed, so Numerous individuals including: have attitudes • Stephen Duckworth to the needs of • Bridget Davies • Rev. Robert Magintley older people, and • Father John Brownsell measures to make • Cynthia Dize • Sue Snyder their lives better and • Shevanthie Goonesekera more comfortable • Tracy Holden-Beg have coincided with Board of Trustees 2009/2010 our own ‘great leap • Shaun Bailey: Chair until September 2009 • Cllr Doreen Weatherhead: Acting Chair until November 2009 forward’ in terms of • Fiona Buxton: Chair from November 2009 premises, staffing • Shevanthie Goonesekera: Vice Chair until October 2009 • Abdul Towolawi: Treasurer and amenities.” • Cllr Julie Mills – until June 2009 Bridget Davies • Chris Hossein from Oct.2008 • Carmen Rose: User Representative • Myrtle Inniss: User Representative • Terry Myers • Chandra Putty • Rosie Moise 22
  • 23. • Dawn Barnett until November 2009 Life President • Norma Seal McConnie from November 2009 Mrs Pansy Jeffrey JP • Adama Mboge from November 2009 Patrons Partnerships Prof. Ian Hall MA (Oxon.), FVCM (Sierra Leone) • Age Concern Kensington Chelsea and Sixty Plus Peter Bowring CBE • BASSAC Dr. Frank Williams • Helping Hands Association • Help the Aged • History Talk • Kensington Chelsea Transport • Open Age • Westway Development Trust • Persian Elders Centre • Eritrean Elders Welfare Association Staff • Raj Jogia: F/T Director • Yonas Abraha: P/T Finance Officer • Olu Coker: F/T Care Services Manager from February 2010 • Amanda Henry –May ,P/T Care Services Manager until November 2009 • Russell Lambert: P/T Outreach Officer • Aarun Taylor: P/T Health Promotion Officer • Kishore Jukhoop: F/T Administrator from July 2009 • Marcia Edwards: F/THead Cook • Eudene Blackman: P/T Assistant Cook • Joyce Wade:P/T Assistant Cook • Tsanesh Askele: P/T Care Assistant • Cynthia Hesse: P/T Care Assistant • Soki Kombo: P/T Care Assistant • Mamengi Batousol:P/T Care Assistant until October20009 • Keith Newby: F/T Driver • Genet Abhay: P/T Cleaner Tutors • Morgan Baptiste: Arts Crafts • Farahnaz Kagar: Reflexology Auditors • Alisha Thompson: Gentle Chair Exercises GMAK • Jane Farrimond: Yoga 5- Vernon Road • Tracey Holden-Beg: Sewing Portobello Road • Michael Jacques: Tai Chi London W11 2DX Volunteers Bankers Many thanks to all our numerous volunteers who HSBC provided great support to our staff on a daily basis 152 Portobello Road and on various special occasions. London W11 2EA 23
  • 24. Pepper Pot Centre 1a Thorpe Close Ladbroke Grove London W10 5XL Tel: 020 8968 6940 Fax: 020 8968 3169 Email: info@pepperpotdaycentre.co.uk Website: www.pepperpotdaycentre.co.uk The Worshipful Company of Grocers Produced by The Pepper Pot Centre Registered Charity Number : 297952 Photography by The Pepper Pot Centre (unless stated otherwise) A Company Limited by Guarantee Designed by Sadiqa Jabbar Registered in England and Wales Printed by The Pepper Pot Centre Registered Company Number: 2178605