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University graduates’ workplace language needs as perceived by employers Instructor: Dr. Pi-Ying Hsu Presenter: Wei – Ting Chien Date: April 13, 2010 1
Citation  Lehtonen, T., & Karjalainen, S. (2008). University graduates’ workplace language needs as perceived by employers. System, 36, 492-503. 2
Contents  I. Introduction  II. Literature Review  III. Methodology IV. Discussion & Conclusion V. Reflection 3
Background Finland is a bilingual country. (Finnish/Swedish) 4 ,[object Object],be able to function in these two official  language. (Lehtonen & Karjalainen, 2008)
Background There is an apparent need for English at work, and the  knowledge of some other foreign languages is assumed to be a bonus.  5 (Huhta, 1999)
Background All university graduates are required to show they are proficient in both official languages of the country and at least one foreign language. (Finland, 2004) 6
Background Students’ future careers and language skills needed at workplace should be largely emphasized by language educators at universities.                                (Lehtonen & Karjalainen, 2008) 7
Purpose of the study to investigate the language needs of university graduates at today’s workplace according to the views of their employers 8
Literature Review Individuals working in a particular context are expected to have specific skills in a particular language, and that the language often differs from that used in other contexts.                                                               (Dlaska, 1999) 9
Literature Review There is a insufficient attention of workplace language needs in language teaching at universities. (London communique, 2007)  10
Literature Review Graduates’ need for language skills should be paid enough attention by language course designers to bridge the gap between language     teaching and the linguistic needs of the workplace.                                           (Horppu & Niskanen, 2004) 11
Methods Language Needs at the Workplace Interviews with employers Postal Survey  to employees  (Horppu, 2005)
Methods 13 (Horppu, 2005)
Questionnaire Results ,[object Object]
1/3 Finnish-speaking respondents use Swedish regularly
English is needed on a regular basis14
Methods 15
Interview  Findings ,[object Object],	Language skills are important and even decisive in recruitment. ,[object Object],16 	English is widely spoken throughout Europe since its fluent use in professional matters at workplace.
17 Interview  Findings ,[object Object],Finnish and Swedish are required at the workplace, but  the majority  of language speakers do not be proficient at both official languages at the same time.
18 Interview  Findings ,[object Object],	Good communication, presentation skills, confidence to use a foreign language and the ability to interact and adapt to various  cultural conditions 	Knowing  one or two foreign language proficiently is more useful than several languages at an elementary level.
19 Interview  Findings ,[object Object],Graduates are required  to have cross-cultural knowledge since the workplaces are in the multi-culture contexts.
Discussions & Implications  The demanding plurilingual workplace ,[object Object],20
Discussions & Implications  ,[object Object]
Cultural sensitivity21

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Individual Presentation 413

  • 1. University graduates’ workplace language needs as perceived by employers Instructor: Dr. Pi-Ying Hsu Presenter: Wei – Ting Chien Date: April 13, 2010 1
  • 2. Citation Lehtonen, T., & Karjalainen, S. (2008). University graduates’ workplace language needs as perceived by employers. System, 36, 492-503. 2
  • 3. Contents I. Introduction II. Literature Review III. Methodology IV. Discussion & Conclusion V. Reflection 3
  • 4.
  • 5. Background There is an apparent need for English at work, and the knowledge of some other foreign languages is assumed to be a bonus. 5 (Huhta, 1999)
  • 6. Background All university graduates are required to show they are proficient in both official languages of the country and at least one foreign language. (Finland, 2004) 6
  • 7. Background Students’ future careers and language skills needed at workplace should be largely emphasized by language educators at universities. (Lehtonen & Karjalainen, 2008) 7
  • 8. Purpose of the study to investigate the language needs of university graduates at today’s workplace according to the views of their employers 8
  • 9. Literature Review Individuals working in a particular context are expected to have specific skills in a particular language, and that the language often differs from that used in other contexts. (Dlaska, 1999) 9
  • 10. Literature Review There is a insufficient attention of workplace language needs in language teaching at universities. (London communique, 2007) 10
  • 11. Literature Review Graduates’ need for language skills should be paid enough attention by language course designers to bridge the gap between language teaching and the linguistic needs of the workplace. (Horppu & Niskanen, 2004) 11
  • 12. Methods Language Needs at the Workplace Interviews with employers Postal Survey to employees (Horppu, 2005)
  • 14.
  • 15. 1/3 Finnish-speaking respondents use Swedish regularly
  • 16. English is needed on a regular basis14
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 25. Conclusion Foreign language skills are important basic components of professional academic skills. University graduates are expected to use foreign languages in advanced level. knowledge of some other languages is advantaged for employees at workplace. Cultural competence is needed at a international communication. 22
  • 26. Reflection Collecting sufficient qualitative data since the interviewees are from different fields. Providing interview protocol Giving valuable suggestions to language teaching courses at university Giving supportive ideas to conducting similar researches in other contexts Not providing the sample questionnaire 23
  • 27. Thanks for your attention! 24