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STRATEGIC TALENT MANAGEMENT: January 2014, Seminar, World Bank David Watson, Partner, SSCG Consulting & Advisory 
________________________________________________________________________________________________________________________ 
@2012 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com
______________________________________________________________________________________________________________________1__ 
@2014 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com 
Introduction 
5Cs People Performance Model 
6 Key Areas that Impact Organisation Productivity and Profitability 
Workforce Planning Steps & Maturity Model 
Strategic Workforce Development & Management 
Content
______________________________________________________________________________________________________________________2__ 
@2014 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com 
Open talent economy: Universal and free flow of workforce, skills and talent. 
•Access to talent: Outsourcing, partnership, M&A, JVS, contracting, alliances, flexible workers, freelancers, cloud sourcing. Strategic workforce management: Aligning skills and talent with organisation objectives to meet regulatory requirements, enhance performance and productivity 
•Takes into account the projected loss of knowledge through employee exits and knowledge requirements for sustaining and progressing the business. 
•Building organisation capabilities. 
Introduction
______________________________________________________________________________________________________________________2__ 
@2014 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com 
Factors Driving Talent Mobility and Open Economy 
Data and analytics 
Lifestyle 
Talent investments 
Talent re-shoring and mobility 
Education and skills 
Technology 
Globalisation and economic shift
______________________________________________________________________________________________________________________3__ 
@2014 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com 
Connection – Link between employees with the organisation and network 
Compliance – Delivery on objectives and goals 
Capability – Skilled and talented 
Cost of labour - Return on investment 
Capacity – Sufficient workforce 
5Cs People Performance Model
______________________________________________________________________________________________________________________4__ 
@2014 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com 
Organisation culture and leadership 
Objectives and goals 
Critical talent retention 
Effective recruitment and orientation 
Compensation and pay equity 
Performance management 
6 Key Areas that Impact Organisation Productivity and Profitability
______________________________________________________________________________________________________________________5__ 
@2014 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com 
Provides a fact based method of understanding workforce behaviours: 
Define KPIs, goals, measure and metrics 
Manage data and analytics 
Align HR with DATA 
Create predictive HRD & HRM model 
Deploy & evaluate models 
Monitor effectiveness and progress: Promotion and turnover patterns 
Predictive Analytics Approach
______________________________________________________________________________________________________________________7__ 
@2014 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com 
Environmental scan: Head counting and profiling 
Workforce analysis: Demand and supply gaps 
Closing the gaps: Operational workforce planning 
Strategic workforce management 
HRD: Talent and skill sets 
Mobility management: Retention 
Workforce Planning Steps & Maturity Model
______________________________________________________________________________________________________________________8__ 
@2014 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com 
Strategic Workforce Development & Management 
Business transformation /support portfolio shift 
Skill set to drive and manage change 
Capability shift 
Capability needed to grow business 
Regulatory and local content laws 
Building local leaders and workforce to eliminate local grass ceiling 
Securing talent pipeline 
Build and keep talent 
Expansion 
Talent acquisition strategies 
M&A 
Mitigate overcapacity and re- alignment risks 
Consolidation 
Keeping the right capability in the organisation 
Demographic management 
Deployment of talent in the right environment
How we can help you? 
________________________________________________________________________________________________________________________ 
@2012 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com
How we can help you? 
_____________________________________________________________________________________________________________________10_ 
Consultancy & Advisory 
Industries 
Strategy and growth 
Operation 
Risks 
Service 
Market 
Business 
Talent management and mobility 
Institutional development 
Capacity 
Projects 
Energy, Oil and Gas 
Retail and Consumer Services 
FMCG 
Public Sector 
Agriculture 
Industrial Products 
Telecoms, Media and Technology (TMT) 
Financial Services 
@2013 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com
Contact Us 
________________________________________________________________________________________________________________________ 
About SSCG 
•A global network of management and advisory firms. 
•Provide innovative and market beating solutions, insights, enterprise growth solutions, advisory and consultancy services. 
•Support organisations and individuals seeking to explore and engage in business activities in Africa. 
•We have build a strong footprint across Sub-Saharan Africa. 
•We have built and sustain our reputation as the best firm to work with by ensuring that our people, our clients and our communities achieve their full potential. 
•We operate as a global integrated firm, with one methodology across all our geographical areas. We have structured our business to ensure and enable us to mobilize our people quickly, and allocate them to projects in the right place, at the right time. 
For further information or to discuss your organisation tailored needs, contact our advisory team at: 
E: Info@s-scg.com 
W: www.s-scg.com 
@2014 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com 
Stay Connected 
@SSCGCorporation 
@SSCGSAfrica 
Facebook/sscg 
Linkedin/sscg

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STRATEGIC TALENT MANAGEMENT:Developing Open Talent Economy and Competitive Workforce

  • 1. STRATEGIC TALENT MANAGEMENT: January 2014, Seminar, World Bank David Watson, Partner, SSCG Consulting & Advisory ________________________________________________________________________________________________________________________ @2012 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com
  • 2. ______________________________________________________________________________________________________________________1__ @2014 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com Introduction 5Cs People Performance Model 6 Key Areas that Impact Organisation Productivity and Profitability Workforce Planning Steps & Maturity Model Strategic Workforce Development & Management Content
  • 3. ______________________________________________________________________________________________________________________2__ @2014 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com Open talent economy: Universal and free flow of workforce, skills and talent. •Access to talent: Outsourcing, partnership, M&A, JVS, contracting, alliances, flexible workers, freelancers, cloud sourcing. Strategic workforce management: Aligning skills and talent with organisation objectives to meet regulatory requirements, enhance performance and productivity •Takes into account the projected loss of knowledge through employee exits and knowledge requirements for sustaining and progressing the business. •Building organisation capabilities. Introduction
  • 4. ______________________________________________________________________________________________________________________2__ @2014 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com Factors Driving Talent Mobility and Open Economy Data and analytics Lifestyle Talent investments Talent re-shoring and mobility Education and skills Technology Globalisation and economic shift
  • 5. ______________________________________________________________________________________________________________________3__ @2014 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com Connection – Link between employees with the organisation and network Compliance – Delivery on objectives and goals Capability – Skilled and talented Cost of labour - Return on investment Capacity – Sufficient workforce 5Cs People Performance Model
  • 6. ______________________________________________________________________________________________________________________4__ @2014 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com Organisation culture and leadership Objectives and goals Critical talent retention Effective recruitment and orientation Compensation and pay equity Performance management 6 Key Areas that Impact Organisation Productivity and Profitability
  • 7. ______________________________________________________________________________________________________________________5__ @2014 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com Provides a fact based method of understanding workforce behaviours: Define KPIs, goals, measure and metrics Manage data and analytics Align HR with DATA Create predictive HRD & HRM model Deploy & evaluate models Monitor effectiveness and progress: Promotion and turnover patterns Predictive Analytics Approach
  • 8. ______________________________________________________________________________________________________________________7__ @2014 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com Environmental scan: Head counting and profiling Workforce analysis: Demand and supply gaps Closing the gaps: Operational workforce planning Strategic workforce management HRD: Talent and skill sets Mobility management: Retention Workforce Planning Steps & Maturity Model
  • 9. ______________________________________________________________________________________________________________________8__ @2014 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com Strategic Workforce Development & Management Business transformation /support portfolio shift Skill set to drive and manage change Capability shift Capability needed to grow business Regulatory and local content laws Building local leaders and workforce to eliminate local grass ceiling Securing talent pipeline Build and keep talent Expansion Talent acquisition strategies M&A Mitigate overcapacity and re- alignment risks Consolidation Keeping the right capability in the organisation Demographic management Deployment of talent in the right environment
  • 10. How we can help you? ________________________________________________________________________________________________________________________ @2012 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com
  • 11. How we can help you? _____________________________________________________________________________________________________________________10_ Consultancy & Advisory Industries Strategy and growth Operation Risks Service Market Business Talent management and mobility Institutional development Capacity Projects Energy, Oil and Gas Retail and Consumer Services FMCG Public Sector Agriculture Industrial Products Telecoms, Media and Technology (TMT) Financial Services @2013 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com
  • 12. Contact Us ________________________________________________________________________________________________________________________ About SSCG •A global network of management and advisory firms. •Provide innovative and market beating solutions, insights, enterprise growth solutions, advisory and consultancy services. •Support organisations and individuals seeking to explore and engage in business activities in Africa. •We have build a strong footprint across Sub-Saharan Africa. •We have built and sustain our reputation as the best firm to work with by ensuring that our people, our clients and our communities achieve their full potential. •We operate as a global integrated firm, with one methodology across all our geographical areas. We have structured our business to ensure and enable us to mobilize our people quickly, and allocate them to projects in the right place, at the right time. For further information or to discuss your organisation tailored needs, contact our advisory team at: E: Info@s-scg.com W: www.s-scg.com @2014 SSCG Copyright The information contained herein is of a general nature and subject to change. Applicability of the information to specific situations should be determined through consultation with our advisers. For more information visit www.s-scg.com or contact us at info@s-scg.com Stay Connected @SSCGCorporation @SSCGSAfrica Facebook/sscg Linkedin/sscg