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Welcome to the Webinar
New Media Best Practices:
Telling Stories with Images and Video
With Covered California and
Diabetes Hands Foundation
We will begin shortly…
Image: coveredca.com
Today you’ll be hearing from…
Lisa	
  Peterson	
  
New	
  Media	
  Educa3on	
  Specialist	
  
CHL/CALPACT	
  
Dana	
  Howard	
  
Deputy	
  Director	
  of	
  Communica3ons	
  
Covered	
  California	
  
Mike	
  Lawson	
  
Head	
  of	
  Experience	
  
Diabetes	
  Hands	
  Founda3on	
  
Agenda
•  Review of session objectives
•  Housekeeping
•  Dana Howard ~ Covered California
•  Mike Lawson~ Diabetes Hands Foundation
•  Wrap-up
Objectives
•  Understand	
  how	
  images	
  and	
  video	
  can	
  be	
  
used	
  to	
  show	
  program	
  impact	
  
•  Examples	
  of	
  how	
  they’re	
  used	
  as	
  crea;ve	
  
and	
  affordable	
  health	
  promo;on	
  tools	
  	
  
•  Learn	
  the	
  value	
  of	
  selec;ng	
  different	
  types	
  
of	
  each	
  to	
  achieve	
  organiza;onal	
  goals	
  
	
  
	
  
	
  
How to Participate
• Please mute your phone by entering *6
• Enter questions or comments in the chat box and we’ll address
them during Q & A after each speaker
• Stay tuned for links to the slides, recording and resources -
shared with all participants after the event
Tweet the event!
Use	
  #calpactNM14	
  
	
  
Covered California
Dana	
  Howard	
  
Deputy	
  Director	
  of	
  Communica3ons	
  
Covered	
  California	
  
Covered California
New Media
www.CoveredCA.com
•  Consumer
friendly
•  33,855,039
visits from
Oct. 1, 2013 -
May 31, 2014
•  358 million
page views
•  Info available
in 13
languages
•  Application
online
•  Robust FAQ’s
CoveredCA website
CoveredCA Spanish website
•  Spanish
language
content
mirrors
English
website
•  809,000 visits
from Oct. 1,
2013 - May
31, 2014
•  Application
online
•  Spanish Shop
& Compare
Tool
CoveredCA on Facebook
•  Posts appeal
to wide
demographic
•  Pertinent info
on health
plans,
enrollment,
and Essential
Health
Benefits
•  Help finding
in-person
assistance
•  Updates on
enrollment
deadlines
View Video: I’m In
OF XX12
https://www.youtube.com/watch?v=RmQw-Y96YNE
CoveredCA on Facebook
•  Helpful
information
on where to
enroll & what
to bring
•  CoveredCA
reps respond
to individual
questions
•  186K likes
CoveredCA on Spanish Facebook
•  Posts
address
issues or
concerns
specific to
the Latino
community
•  CoveredCA
rep responds
in Spanish to
individual
questions
•  41,109 likes
PLAY VIDEO: Tengo un plan
OF XX15
https://www.youtube.com/watch?v=Vods8IgL0UM
CoveredCA on Twitter
•  Tweets
include
breaking
news, links to
latest news
releases,
enrollment
info
•  Live tweeting
during board
meetings
•  37.5 K
following
•  CoveredCA
rep answers
individual
tweets
CoveredCA on Spanish Twitter
•  Tweets
include
CoveredCA
community
events,
where to find
help, and
how to use
coverage
•  5,587
followers
•  CoveredCA
rep responds
to individual
questions
CoveredCA on Google+
•  Google+
posts mirror
CoveredCA
Facebook
posts to
maximize
reach across
all social
channels
•  Best platform
to build SEO
(Search
Engine
Optimization)
CoveredCA on YouTube
•  52 videos on
CoveredCA
channel
•  More than
3 million
views
•  Videos in
English and
Spanish
•  1,167
subscribers
•  Videos
include help
enrolling and
success
stories
Play Video: Philip’s Story
OF XX20
https://www.youtube.com/watch?v=V8oHZFB55-E&list=PLCFmr5cEGdHDs5q2K-
HVLgkd8QKGE4b_5
CoveredCA on Instagram
•  Appeals to
millennials
•  Photos offer
health and
lifestyle tips
•  Instagram is
growing more
rapidly than
Facebook
and Twitter
•  Advantage:
All posts
appear in
feeds of
every
follower
Q & A for Dana
• Send	
  a	
  ques3on	
  or	
  comment	
  using	
  the	
  chat	
  
box	
  func3on	
  
• Click	
  “raise	
  hand”	
  buLon	
  to	
  be	
  taken	
  off	
  
mute	
  and	
  ask	
  a	
  ques3on	
  verbally	
  
	
  
	
  
	
  
Dana	
  Howard	
  
Deputy	
  Director	
  of	
  Communica3ons	
  
Covered	
  California	
  
Diabetes Hands Foundation
Mike	
  Lawson	
  
Head	
  of	
  Experience	
  
Diabetes	
  Hands	
  Founda3on	
  
2012	
  Big	
  Blue	
  Test	
  Campaign	
  Video	
  
hLp://www.youtube.com/watch?v=6epfEty3qqs	
  
Play	
  Video:	
  World	
  Diabetes	
  Day	
  
	
  
https://www.youtube.com/watch?v=OS_9qIlRXqw
hLp://www.youtube.com/watch?v=jMW_BrATufE	
  
Q & A for Mike
• Send	
  a	
  ques3on	
  or	
  comment	
  using	
  the	
  chat	
  
box	
  func3on	
  
• Click	
  “raise	
  hand”	
  buLon	
  to	
  be	
  taken	
  off	
  
mute	
  and	
  ask	
  a	
  ques3on	
  verbally	
  
	
  
	
   Mike	
  Lawson	
  
Head	
  of	
  Experience	
  
Diabetes	
  Hands	
  Founda3on	
  
Speaker Contact Information
	
  
	
  
	
  
	
  
Dana	
  Howard	
  
Dana.Howard@covered.ca.gov	
  
Mike	
  Lawson	
  	
  
mike@diabeteshf.org	
  
What action step will you take after the webinar?
•  What do you think you can do in the next month to
further your goals with using images and video?
•  Let us know ~ we’d love to check back with you and hear how
it’s going!
•  We appreciate your feedback!
	
  	
  
Questions?
Contact us at sphcalpact@berkeley.edu

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CALPACT New Media Webinar: Telling stories with Images and Video

  • 1. Welcome to the Webinar New Media Best Practices: Telling Stories with Images and Video With Covered California and Diabetes Hands Foundation We will begin shortly… Image: coveredca.com
  • 2. Today you’ll be hearing from… Lisa  Peterson   New  Media  Educa3on  Specialist   CHL/CALPACT   Dana  Howard   Deputy  Director  of  Communica3ons   Covered  California   Mike  Lawson   Head  of  Experience   Diabetes  Hands  Founda3on  
  • 3. Agenda •  Review of session objectives •  Housekeeping •  Dana Howard ~ Covered California •  Mike Lawson~ Diabetes Hands Foundation •  Wrap-up
  • 4. Objectives •  Understand  how  images  and  video  can  be   used  to  show  program  impact   •  Examples  of  how  they’re  used  as  crea;ve   and  affordable  health  promo;on  tools     •  Learn  the  value  of  selec;ng  different  types   of  each  to  achieve  organiza;onal  goals        
  • 5. How to Participate • Please mute your phone by entering *6 • Enter questions or comments in the chat box and we’ll address them during Q & A after each speaker • Stay tuned for links to the slides, recording and resources - shared with all participants after the event
  • 6. Tweet the event! Use  #calpactNM14    
  • 7. Covered California Dana  Howard   Deputy  Director  of  Communica3ons   Covered  California  
  • 9. •  Consumer friendly •  33,855,039 visits from Oct. 1, 2013 - May 31, 2014 •  358 million page views •  Info available in 13 languages •  Application online •  Robust FAQ’s CoveredCA website
  • 10. CoveredCA Spanish website •  Spanish language content mirrors English website •  809,000 visits from Oct. 1, 2013 - May 31, 2014 •  Application online •  Spanish Shop & Compare Tool
  • 11. CoveredCA on Facebook •  Posts appeal to wide demographic •  Pertinent info on health plans, enrollment, and Essential Health Benefits •  Help finding in-person assistance •  Updates on enrollment deadlines
  • 12. View Video: I’m In OF XX12 https://www.youtube.com/watch?v=RmQw-Y96YNE
  • 13. CoveredCA on Facebook •  Helpful information on where to enroll & what to bring •  CoveredCA reps respond to individual questions •  186K likes
  • 14. CoveredCA on Spanish Facebook •  Posts address issues or concerns specific to the Latino community •  CoveredCA rep responds in Spanish to individual questions •  41,109 likes
  • 15. PLAY VIDEO: Tengo un plan OF XX15 https://www.youtube.com/watch?v=Vods8IgL0UM
  • 16. CoveredCA on Twitter •  Tweets include breaking news, links to latest news releases, enrollment info •  Live tweeting during board meetings •  37.5 K following •  CoveredCA rep answers individual tweets
  • 17. CoveredCA on Spanish Twitter •  Tweets include CoveredCA community events, where to find help, and how to use coverage •  5,587 followers •  CoveredCA rep responds to individual questions
  • 18. CoveredCA on Google+ •  Google+ posts mirror CoveredCA Facebook posts to maximize reach across all social channels •  Best platform to build SEO (Search Engine Optimization)
  • 19. CoveredCA on YouTube •  52 videos on CoveredCA channel •  More than 3 million views •  Videos in English and Spanish •  1,167 subscribers •  Videos include help enrolling and success stories
  • 20. Play Video: Philip’s Story OF XX20 https://www.youtube.com/watch?v=V8oHZFB55-E&list=PLCFmr5cEGdHDs5q2K- HVLgkd8QKGE4b_5
  • 21. CoveredCA on Instagram •  Appeals to millennials •  Photos offer health and lifestyle tips •  Instagram is growing more rapidly than Facebook and Twitter •  Advantage: All posts appear in feeds of every follower
  • 22. Q & A for Dana • Send  a  ques3on  or  comment  using  the  chat   box  func3on   • Click  “raise  hand”  buLon  to  be  taken  off   mute  and  ask  a  ques3on  verbally         Dana  Howard   Deputy  Director  of  Communica3ons   Covered  California  
  • 23. Diabetes Hands Foundation Mike  Lawson   Head  of  Experience   Diabetes  Hands  Founda3on  
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  • 30. 2012  Big  Blue  Test  Campaign  Video   hLp://www.youtube.com/watch?v=6epfEty3qqs  
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  • 37. Play  Video:  World  Diabetes  Day     https://www.youtube.com/watch?v=OS_9qIlRXqw
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  • 74. Q & A for Mike • Send  a  ques3on  or  comment  using  the  chat   box  func3on   • Click  “raise  hand”  buLon  to  be  taken  off   mute  and  ask  a  ques3on  verbally       Mike  Lawson   Head  of  Experience   Diabetes  Hands  Founda3on  
  • 75. Speaker Contact Information         Dana  Howard   Dana.Howard@covered.ca.gov   Mike  Lawson     mike@diabeteshf.org  
  • 76. What action step will you take after the webinar? •  What do you think you can do in the next month to further your goals with using images and video? •  Let us know ~ we’d love to check back with you and hear how it’s going! •  We appreciate your feedback!    
  • 77. Questions? Contact us at sphcalpact@berkeley.edu