YASH implemented a client-specific SAP HCM solution to streamline HR processes by automating and eliminating paperbased ones, optimizing the time management user interface platform to allow HR staff to focus on strategic initiatives, and improving communication with employees throughout the enterprise.
1. SAP® Human Capital Management (HCM)
Success Story @ YASH
Leading Chemical Manufacturer Positions for Future Growth with HCM Solution
Quick Facts
Industry: Manufacturing Objectives: Why YASH:
Geography: India ▪▪ Improve HR reporting and ▪▪ SAP Gold Channel Partner
integrate HR data with the ▪▪ Successful change management
The Client: financial management system processes to relay benefits of the
▪▪ Make employee information new SAP system to employees
Grauer & Weil Ltd. (G&W) is one readily available on the main
Benefits:
of the fastest growing metal system rather than third party
finishing manufacturers in India. In vendor systems ▪▪ Faster ROI due to new HR services
conjunction with many international ▪▪ Automate manual processes and reduced maintenance costs
partners, G&W offers an extensive ▪▪ Improved system availability for
Solution:
array of premium chemical and administration and operation
engineering products, lubricants, ▪▪ SAP ERP Human Capital ▪▪ Improved payroll check accuracy
and paints at an affordable cost to Management (HCM) and delivery to employees
clients in the steel, engineering, ▪▪ Enhanced HR operating
automobile, machine tools, and Implementation Highlights:
efficiency and data accuracy
fastener industries. using customized reporting tools
▪▪ Based on the effective use
Challenges and Opportunities: of three main components: created by YASH
processes, personnel and IT
▪▪ Human Resources (HR) processes support
were informal ▪▪ YASH and G&W’s HR department
▪▪ Non-integrated third party worked in close collaboration to
time recording system proved enhance additional processes and
inefficient for the existing system functionality
employee base ▪▪ Gained single, centrally
controlled source for processing
employee information and
payroll data
2. IT Department Over-Burdened with Manual HR Processes
G&W’s Human Resources (HR) department is responsible for meeting the strategic goals of the enterprise by balancing
the needs of the company with the needs of all the human capital the company has invested in. However, G&W had no
existing HR processes in place to support this. All of the HR activities were processed manually and stored in numerous
Excel files by the IT department, which were becoming increasingly over-burdened by requests from the entire enterprise.
G&W also had a non-integrated third party time recording system in place that proved to be inefficient for the existing
employee base.
In order to remain viable during a rapid growth phase, they needed a solution that would deliver HR services with the
most effective technology and processes to the numerous work sites around the country, and provide more efficient
services and capabilities to its employees. Corporate objectives included improving HR reporting, automating manual
processes, making employee information readily available on the main system rather than third-party vendor systems,
and integrating HR data with the financial management system. G&W also sought to improve customer relationship
management, performance management, productivity, training, and staff retention. An SAP® Human Capital Management
(HCM) solution would fulfill all of these critical needs and remain flexible and scalable for future growth initiatives.
G&W chose YASH Technologies as a strategic partner to transition from hard-copy record keeping and third party systems
to a single, consolidated HR system. YASH has extensive experience as an SAP Gold Channel partner and has implemented
enterprise solutions on a global scale.
YASH Utilized Change Management Initiatives to Ensure Success
YASH implemented a client-specific SAP HCM solution to streamline HR processes by automating and eliminating paper-
based ones, optimizing the time management user interface platform to allow HR staff to focus on strategic initiatives,
and improving communication with employees throughout the enterprise. YASH employed a change management workshop
to relay the benefits of the new SAP system and how it would enhance their positions in the company, not eliminate them.
This ensured good support from the customer resources in the project and the synergies between YASH project team and
G&W team were the key highlights of the project.
By involving key members from G&W at all levels of planning and deployment, YASH facilitated a complete knowledge
transfer and ensured high user adoption. The project was based on the effective use of three main components: processes,
personnel, and IT support. Improved processes helped facilitate more dynamic and flexible operations, personnel
supported the critical changeover to the new environment, and the right IT support served to simplify implementation
of the technical solutions.
The client-specific SAP HCM solutions that were implemented included the following:
▪▪ Personal ▪▪ Employee Self-Service ▪▪ Employee Self- ▪▪ Client-specific
Administration (ESS) modules: Service (MSS) Best Practices
▪▪ Organizational -- Employee Search modules:
Management -- Personal Information -- Work Over View
▪▪ Time Management -- Working Time -- Team
▪▪ Payroll -- Learning and »» General
Information
Development
▪▪ Recruitment »» Clock-in/out
-- Travel and Expenses
▪▪ Personnel details
Development -- Payroll and Tax
»» Personnel
-- Performance Appraisal Development
▪▪ Training and Event
Management »» Approve Trips
and Expenses
▪▪ Travel Management
3. Technology During the SAP HCM implementation, G&W’s HR department worked in close collaboration
Component with YASH to enhance additional processes and system functionality. They revamped
their organization, department, and job code structures; designed the system to better
SAP ECC 6.0 with
track employees and collect dependent/beneficiary data from third party systems; and
HCM, FICO, SD, MM,
developed a method to better track Leave of Absence employees.
PP, and QM modules
Automated Processes Brought Wealth of Benefits to Company
Completion of the project brought many benefits. The increased HR and financial data
integration gave the client access to consistent, accurate and global decision-making
information that supports the company’s future growth plans. With SAP HCM, the HR
organization now operates with a single, integrated solution that meets the operational
requirements for all the various employee groups. The consolidated IT environment
assured data integrity. Standardized information and best-practice usage helped avoid
data redundancy. System availability for administration and operations also improved,
as it provided remote self-service access for disparate employee work sites and a better
means of communication for employees without computer or email access at work.
Reporting was optimized and simplified and HR processes were automated. Payroll
processing, which used to have its own department and database, was fully integrated
into the HR organization. Tax calculations—previously performed outside the payroll
system—became a part of the integrated HR payroll process. Payroll is much more
efficient as a single process and now handles everything.
The new SAP HCM landscape has maximized the value of business information for G&W,
“YASH provided us by reducing maintenance costs and increasing the transparency of HR activities across
the ability to use the enterprise. In addition, the new system provided a global, flexible and scalable
real-time insight personnel administration capability that not only answered G&W’s need for geographic
into our workforce specificity, but also supported the company’s plans for growth.
and measure their
contributions to In addition to having a single, centrally controlled source for processing employee
the bottom line; information and payroll data, the company had:
this integrated
solution transforms ▪▪ Faster ROI due to new HR services and reduced maintenance costs
HR into a strategic
▪▪ Integration of HR operational requirements in a single solution to better support
organizational
mission readiness
arm. Most
importantly, our ▪▪ Consolidation of systems into a single environment to ensure data integrity and
ROI has increased accurate resource allocation
significantly
because we can ▪▪ Standardization of information and reduced redundancy
manage our
retention levels ▪▪ Improved system availability for administration and operation
much more
▪▪ Increased transparency of HR processes
efficiently and
proactively.” ▪▪ Improved payroll check accuracy and delivery to employees
- HR Director,
Grauer & Weil ▪▪ Enhanced HR operating efficiency and data accuracy using customized reporting tools
created by YASH