The production support activities were based on a Time and Material Resources Model. Working together, Bosch’s IT team provided invaluable front-end support, while the offshore team increased business process knowledge during the 10 days of knowledge transfer. This cohesion made significant contributions to the company as it decreased band-aid fixes and strengthened the overall integrity and functionality of the system.

1. TM
SAP AMS Success Story @ YASH
Industry The Client
Automotive Bosch India is a regional branch of the Bosch Group, one of the world’s largest privately
held industrial corporations, with 271,300 employees worldwide and an annual sales
revenue of $68 billion.
Geography
Since 1953, Bosch India has been a leading manufacturer of automotive, industrial, and
consumer goods and building technology, and engineering and IT services. With over 11
India manufacturing sites and 4 development centers, Bosch plans to utilize the
opportunities in the rapidly growing Indian market for passenger cars, and to increase
its diesel operations for the manufacture of common-rail diesel injector systems.
Bosch India operates through four companies: Bosch Limited, Bosch Chassis Systems,
Bosch Rexroth India, and Robert Bosch Engineering and Business Solutions.
Business Needs
Bosch Chassis wanted its internal IT team to focus on solving business issues. They were
looking for an expert partner who could provide a world-class enterprise resource
planning solution that could scale with them as they grew, provide functionality to run
an efficient business, and employ strategic IT services for daily and long-term
operational activities. Bosch India chose YASH as a partner to provide SAP production
R
support activities and for future strategic initiatives.

2. YASH Engagement: Highlights
The production support activities were based on a Time and Material Resources
Model. Working together, Bosch’s IT team provided invaluable front-end support,
while the offshore team increased business process knowledge during the 10 days of
knowledge transfer. This cohesion made significant contributions to the company as
it decreased band-aid fixes and strengthened the overall integrity and functionality
of the system.
Extra Milestones The production support activities that YASH provided were:
Created a uniform backup policy General Ledger Budgeting and Control: YASH streamlined the process for
for both the Chakan and Jalgaon expense tracking and provided reports for employee related expenses, which
sites allowed the client to gain control of employee expenditures. The automation of
budget control eliminated paper work and reduced manual errors.
Constructed a disaster recovery
plan Implementation of Product Costing: YASH re-engineered the processes for
product costing, following SAP best practices. The client could now view
Created a strategy to move the accurate cost details at every level, which gave managers more effective
SAP servers from Jalgaon to the decision-making tools.
Chakan site
Variance Analysis: YASH analyzed the variance in actual and planned cost, which
Performed complete health allowed the client to plan for future growth opportunities.
checks for all the SAP servers
once a week Confirmation Related Configuration: YASH reconfigured certain confirmations
that were not captured, which led to correct cost analysis functions in the
Configured SMTP node to send production support process.
emails from SAP
Business Benefits
Cost Advantage: Substantial savings in IT consulting due to effective utilization
of the offshore team through the FTE model.
Low Turnaround Time: The offshore IT team initiated a solution to production
problems by the next business day, realizing quick tangible benefits.
“YASH provided excellent quality Complete Support: YASH engaged specialized consultants to provide Functional
services on a daily basis. YASH has and Basis support, while other members resolved other issues with Bosch’s
won the loyalty of being a long internal ABAP team.
term partner by proactive analysis
of our needs, excellent services Business Objectives Integration: YASH integrated Bosch’s business needs to the
provided by expert consultants and SAP system with a thorough assessment of existing system capabilities and
effective communication.” current technologies, leading to a 30% increase in efficiency.
Documentation Enhancement: YASH provided a framework for documentation
IT Director, of all deliverables to make future enhancements easier. These research
Bosch Chassis documents have educated and supported users and IT consultants alike.
TM
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