The SAP Extended Enterprise Content Management application by OpenText connects structured asset data in SAP systems with unstructured content to improve asset management processes. It provides centralized access to content which increases maintenance productivity and asset reliability while reducing outages. It also improves collaboration and supports regulatory compliance through records management functionality. Benefits include lower costs, improved asset performance, and reduced risk.

1. SAP Solution Brief
SAP Business Suite Objectives Solution Benefits Quick Facts
SAP Extended Enterprise Content
Management by OpenText
Optimizing Asset Value and
Performance with Enterprise
Content Management

2. Objectives Solution Benefits Quick Facts
Improving asset management
with centralized information
Improving asset management When it comes to capital-intensive assets such as power plants and
with centralized information manufacturing facilities, you have much to gain by optimizing performance.
To do this, you need to manage all the associated content – such as
technical specifications, user manuals, maintenance records, service
contracts, drawings, and more. But with content spread all over the
enterprise, how can you succeed?
The fact is that most asset management pro- This reduces your management costs and
cesses focus on structured, transactional increases asset value. And with a centralized
information. While this data is important, it’s approach for managing asset-related records,
only part of the story. Equally important is you can more readily comply with regulations
unstructured content – the kind not stored in an affordable manner.
in a database.
The SAP® Extended Enterprise Content Man-
With such content available, it’s a lot easier agement (SAP Extended ECM) application by
to make informed decisions and take quick OpenText can help you meet these objectives.
action regarding the assets that drive your This software connects enterprise content
business. Service technicians can stay busy, and increases collaboration and knowledge
and your time-to-repair rates can plummet. management – leading to higher efficiency
and improved equipment reliability.
2

3. Objectives Solution Benefits Quick Facts
Connecting content to asset
management processes
Connecting content to asset Integrated with SAP Business Suite applica- Content is stored with an appropriate struc-
management processes tions, SAP Extended ECM provides unified, ture, and key data attributes are associated
360-degree access to transactional and with the documents. This enables the user to
Optimizing asset maintenance unstructured content in a choice of inter- navigate or search to readily find the content
faces. Users have access via standard SAP associated with a customer, supplier, part, or
Internal and external collaboration interfaces, making it easier for them to learn equipment in SAP software.
and use the full range of SAP Extended ECM
Enterprise record management functionality. You can also extend access via a You can also use the software to support the
Web interface – thus including users in the scanning and digitization of paper documen-
Archiving enterprise data overall process when relevant, without giving tation, reducing reliance on paper processes
and documents them unnecessary or inappropriate access and lowering physical storage needs and
to SAP enterprise applications. costs. The software also supports bar-code
recognition for quick input of paper-based
information.
SAP Extended ECM makes access to asset-related
content easier – which makes asset management
more effective.
3

4. Objectives Solution Benefits Quick Facts
Optimizing asset maintenance
Connecting content to asset Asset maintenance activities are content can also more easily analyze information to
management processes dependent and, if not managed carefully, can determine what improvements need to occur
bottleneck operations. SAP Extended ECM to shorten the duration of outages and
Optimizing asset maintenance empowers maintenance workers to find the reduce downtime.
information they need to sustain momentum
Internal and external collaboration during a shutdown. Beyond data files, you can also leverage the
software to manage the lifecycle of items
Enterprise record management Engineers and technicians can store and later such as certificates and permits to maintain
retrieve data and documents from analysis, tight control of all assets. You can more easily
Archiving enterprise data testing, and maintenance work. Maintenance retrieve documentation that tracks root cause
and documents planners can collect, organize, and securely analysis to identify patterns, predict potential
store information in back-end SAP software, future outcomes, and influence maintenance
establishing a clear link to equipment, mate- plans to reduce the number of environmental
rial, and transactions in the software. They incidents and production upsets.
What good is an asset when it’s offline? SAP
Extended ECM helps you keep your assets up and
running and delivering value as much as possible.
4

5. Objectives Solution Benefits Quick Facts
Internal and external collaboration
Connecting content to asset Business processes can run across depart- team workspaces, discussion forums, and
management processes ments, divisions, regions, and even among collaborative approval workflows, tasks, and
different organizations outside the physical polls. For projects including external stake-
Optimizing asset maintenance boundaries of your facility. SAP Extended holders, SAP Extended ECM extends that
ECM allows you to engage and collaborate functionality, allowing you to set up a secure
Internal and external collaboration with all of the appropriate stakeholders, both extranet environment and workspaces in
within and beyond the organization. which to share documents. Because the
Enterprise record management interface is Web based, all your partners need
For internal projects, SAP Extended ECM is an Internet connection, a browser, and their
Archiving enterprise data enables collaboration among team members user name and password to be integrated
and documents with rich functionality that supports project- into your processes.
SAP Extended ECM makes collaboration happen.
5

6. Objectives Solution Benefits Quick Facts
Enterprise record management
Connecting content to asset Many types of equipment, such as pressure and manage the lifecycle of enterprise content.
management processes vessels and valves, furnaces, and heavy Records can be declared in accordance with
machinery, come with a risk of injury, fatality, legislative requirements. This approach dem-
Optimizing asset maintenance or environmental impact. Private citizens onstrates compliance and shows how your
have high expectations for industrial responsi- organization adheres to required records man-
Internal and external collaboration bility, while government regulations require agement practices including retention, change
increased diligence, testing, and documenta- control, access, and ultimately destruction of
Enterprise record management tion. Keeping accurate corporate records is no content at the end of its lifecycle. The software
longer optional, but you need the proper tools. can be configured to classify documents auto-
Archiving enterprise data matically, thus supporting consistency and
and documents SAP Extended ECM meets this challenge. The accuracy, and complies with the U.S. Depart-
software provides in-depth records manage- ment of Defense directive 5015.2 for records
ment functionality so you can fully document management.
Just for the record, SAP Extended ECM makes
compliance easier.
6

7. Objectives Solution Benefits Quick Facts
Archiving enterprise data
and documents
Connecting content to asset IT departments constantly battle with the need Archiving functionality also supports IT
management processes for increased storage capacity to manage the efforts by providing a means to archive data
huge volume of both structured and unstruc- and documents before a software upgrade or
Optimizing asset maintenance tured content generated by users on a daily migration. Archiving minimizes system down-
basis. SAP Extended ECM includes archiving time during the upgrade, minimizes the size
Internal and external collaboration functionality that allows the offloading of data of the upgraded database, and optimizes the
and documents into an archive from within the performance of the upgraded system. SAP
Enterprise record management software and from production SAP databases. Extended ECM is integrated with the SAP
This functionality significantly reduces content NetWeaver® Information Lifecycle Manage-
Archiving enterprise data storage costs, database backup time, and the ment component and is a preferred archiving
and documents need for additional hardware, while improving solution to complement that data extraction
production-system performance. method.
Do you have too much content in your live
production environment? Put it in easily accessible
archives to reduce costs and improve performance.
7

8. Objectives Solution Benefits Quick Facts
Toward a better asset
management future
Toward a better asset Ultimately, SAP Extended ECM helps improve SAP Extended ECM also helps reduce risk with
management future efficiency and effectiveness related to your in-depth records management functionality
asset management processes. With central- that supports the consistency and accuracy of
ized, easily accessible maintenance content, information required for compliance purposes.
you’ll boost productivity and improve opera- The software delivers significant benefits on
tional control while increasing asset reliability the IT front as well. For example, it helps reduce
and reducing outages. And with rich function- total cost of ownership because it is powered
ality such as project-team workspaces, dis- by the SAP NetWeaver technology platform
cussion forums, and collaborative approval and uses SAP user management tools to mini-
workflows, you’ll improve internal and exter- mize administrative overhead. It also reduces
nal collaboration. IT operating costs through data archiving to
compress content, eliminate duplicates, and
therefore reduce storage costs.
Better asset management processes mean greater
asset value. That’s what SAP Extended ECM delivers.
8

9. www.sap.com
Objectives Solution Benefits Quick Facts
Summary Benefits
The SAP® Extended Enterprise Content Man- •• Increased maintenance productivity and
agement application by OpenText bridges improved operational control
the gap between SAP structured data and •• Improved asset reliability and reduced
unstructured content for asset management outages
processes. For capital-intensive industries, •• Better collaboration for asset management
this contributes to improved productivity, activities
reliability, compliance, and worker safety •• Reduced compliance risks
and reduces costs and environmental impact. •• Lower total cost of ownership and reduced
IT operating costs
Objectives
•• Optimize asset value and performance Learn more
•• Increase access to information for improved To find out more, call your SAP representative
equipment maintenance and reliability today or visit us online at
•• Adhere to government regulations for www.sap.com/solutions/solutionextensions
records management /index.epx.
Solution
•• Easier access to asset management
content via a choice of interfaces
•• Collaboration tools for managing project
teams, discussion forums, and approval
workflows
•• Enterprise record management for accu-
rate compliance
•• Archiving tools to minimize demand on
production environments
CMP17984 (12/02)
Copyright/Trademark | Privacy | Impressum 9 ©2012 SAP AG. All rights reserved.