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Morning Buzz session:
Meeting Needs of the
Modern Learner
Carol Leaman
5 generations in
the workforce
Modern learner
Gen Y: digital
natives
We’ve raised them to
participate, but don’t give
enough criticism and feedback
Overwhelmed
Distracted
Impatient
Untethered
Stressed at
work
Email massive
distraction
Seek information
where they can get
it
Wireless computing
1% of typical
work week to
focus on
training and
development
Quality of
knowledge
affects
performance
Variety
Multiple channels
of approach to
meet various
needs of people
Always a
gap/playing
catch-up
Take long
view
What works
for your org.
Snack-sized
culture
Enjoyable,
motivating
Risk
associated
with lack of
depth
Needs to be
substantive to
mitigate risk
Always skewed to
learning with digital
Underground
pathways/grapevine
networks
Platform to search for
particular expertise
Make it
more
formal
Tweetchat
Moderate
themselves
Cross-sharing
of information
Gamification
Immediate
feedback
Continues to
work even
with failure
Personalized
learning
Easily
accessible
and
digestible
chunks
Deep
encoding Reinforce/
repeat
Short
chunks
Mimic
external
behavior
Bring internal
to
organization

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Meeting Needs of Modern Learners with Bite-Sized Training

  • 1. Morning Buzz session: Meeting Needs of the Modern Learner Carol Leaman 5 generations in the workforce Modern learner Gen Y: digital natives We’ve raised them to participate, but don’t give enough criticism and feedback Overwhelmed Distracted Impatient Untethered Stressed at work Email massive distraction Seek information where they can get it Wireless computing 1% of typical work week to focus on training and development Quality of knowledge affects performance Variety Multiple channels of approach to meet various needs of people Always a gap/playing catch-up Take long view What works for your org. Snack-sized culture Enjoyable, motivating Risk associated with lack of depth Needs to be substantive to mitigate risk Always skewed to learning with digital Underground pathways/grapevine networks Platform to search for particular expertise Make it more formal Tweetchat Moderate themselves Cross-sharing of information Gamification Immediate feedback Continues to work even with failure Personalized learning Easily accessible and digestible chunks Deep encoding Reinforce/ repeat Short chunks Mimic external behavior Bring internal to organization