Ruth's User Experience Nightmares

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This presentation is based upon the tv show, Ramsey's Kitchen Nightmares. It was presented at the very first BarCamp Canberra on the 19th of April 2008. More information (not quite a transcription) is available at http://www.ruthellison.com/2008/04/20/gordon-ramsay-a-guerrilla-ux-consultant/

Technologie Design

UX Nightmares
BarCamp Canberra
19 April 2008
Ruth Ellison

A word of warning...

All characters and events in this presentation are
based upon real people and real events. All
celebrity voices are impersonated poorly. The
following presentation may contain coarse
language and due to its content, should not be
viewed by anyone.
‐ Based upon South Park warning

Do you recognise this man?

Photo credit: http://www.tv.com/gordon‐ramsay/person/121427/photos.html=2

Visits a restaurant that’s in trouble
Has one week to turn it around
Makes recommendations to improve it
Revisits a few months later

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