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52 Rules
  To Adopt,
 Put to Work,
And Watch the
Results Grow
1. There is never
 enough time and
  that’s never an
      excuse.




RussellWhite.com © 2011
Just Do This…

  • Identify the “urgent” that demands time.
  • Identify the “important” that is being ignored
    because of the urgent.
  • Discover what makes the urgent appear so
    frequently.
  • Focus on fixing urgent problems first. Not
    repair, fix, as in prevent from happening again.

RussellWhite.com © 2011
2. Resources are always
         going to be limited
           – use them all.
RussellWhite.com © 2011
Just Do This…


  •   Stop hoarding financial resources.
  •   Invest them for the greatest returns.
  •   Assume some risk when investing in solutions.
  •   Expect to learn some expensive lessons.
  •   Expect to get great returns as well.


RussellWhite.com © 2011
3. Change is always going
         to be a challenge
           – embrace it.




RussellWhite.com © 2011
Just Do This…

  • Announce the change before you start the
    implementation.
  • Train employees to deal with the changes
    successfully.
  • Get input in advance on how to make changes
    from the employees who will be affected.
  • Expect the change to take longer than expected --
    it always does.

RussellWhite.com © 2011
4. Everyone
is motivated
in his or her
 own unique
    way.



RussellWhite.com © 2011
Just Do This…


  • Get to know the basics about what is
    important to your employees.
  • Treat your employees like friends not
    subordinates while at work.
  • Clearly state why what you want is important.
  • Set the tone in your own motivation.

RussellWhite.com © 2011
5. An opposing view
            isn’t always wrong.




RussellWhite.com © 2011
Just Do This…

  • List your top 5 corporate opinions (We will always
    …, We will never …).
  • List the merits of ignoring them.
  • Review your core values, and develop a
    completely different list. What did you learn?
  • List the lessons you learned and identified for
    growth potential.
  • Take action on those lessons.

RussellWhite.com © 2011
6. Somewhere,
 there always
exists the right
    answer
  – go find it.



RussellWhite.com © 2011
Just Do This…


  • Determine if you are addressing a symptom of
    a deeper root cause.
  • Define the root cause.
  • List possible “right” answers.
  • Try one answer at a time.
  • Document your solution — for the next time.

RussellWhite.com © 2011
7. Goals are
achievements
 of desire, not
implements of
      pain.


RussellWhite.com © 2011
Just Do This…


  • Get employees involved in setting their own
    goals.
  • Celebrate goal accomplishment.
  • Give them feedback frequently enough to set
    them up for success.


RussellWhite.com © 2008
8. People
work hard
  if they
 believe.



RussellWhite.com © 2011
Just Do This…

  • Decide how much you believe in the corporate
    cause.
  • Based on that, decide how much your
    employees believe.
  • List five ways to elevate your employees’
    belief in you.
  • Now put those five ways into action.

RussellWhite.com © 2011
9. Trust is earned daily.




RussellWhite.com © 2011
Just Do This…

  • Make a list of who you trust and why.
  • List the ways you engender trust from your
    employees.
  • Be open with communication and avoid closed
    door meetings.
  • Leave the spin stories alone and get to the
    point.

RussellWhite.com © 2011
10. Commitment can never
          be forced.




RussellWhite.com © 2011
Just Do This…

  • Get employees more involved in decision
    making.
  • Encourage employees to suggest process
    improvements.
  • Debrief daily on customer experiences; what
    can you do better?
  • Listen to employees intently.

RussellWhite.com © 2011
11.
Constantly
   be in
 learning
mode and
  share it
with your
   staff.

RussellWhite.com © 2011
Just Do This…


  • Subscribe to two business leadership magazines.
  • Join a group of local leaders to exchange ideas.
  • Have employees give book reports on pertinent
    business books to the rest of the staff.
  • Create a resource library for your employees.



RussellWhite.com © 2011
12. No one cares as
                           much about your
                             performance
                            as you should.
RussellWhite.com © 2011
Just Do This…


  • Remember every day is a performance day.
  • Get your employees excited about your
    performance.
  • Videotape your employees on the job.
  • Watch the video with them and see how they
    rate their own performance.

RussellWhite.com © 2011
13. It’s always the right time
 to train and develop people.




RussellWhite.com © 2011
Just Do This…

  • Make development part of everyone's annual
    goals.
  • Schedule annual training as you would vacations
    for the entire staff.
  • Don’t vary from the schedule regardless of the
    year’s economic performance -- you are in it for
    the long haul.
  • Train yourself every bit as hard.

RussellWhite.com © 2011
14. Your job is physically
         demanding
  – take care of your body.




RussellWhite.com © 2011
Just Do This…


  •   Exercise daily for the mental health of it.
  •   Change your routine every 8 weeks.
  •   Keep a food log.
  •   Hire a trainer.



RussellWhite.com © 2011
15. High
                          energy and
                          enthusiasm
                            set the
                            positive
                             tone.


RussellWhite.com © 2011
Just Do This…


  • Give them a reason to be excited about work.
  • Cut disinterested parties from your workforce.
  • Expect everyone to follow your example and
    give their full energy available to winning!



RussellWhite.com © 2011
16. Take the time to
                          really listen to what
RussellWhite.com © 2011
                           they have to say.
Just Do This…


  • Take notes during all important conversations.
  • Listen to what your eyes are telling you and
    learn to trust what you see.
  • Give your employees your full attention as you
    listen.


RussellWhite.com © 2011
17.
Congratulate
and recognize
    daily.




RussellWhite.com © 2011
Just Do This…


  • Recognize behaviors you want repeated.
  • Send a handwritten thank you note to the
    employee's home.
  • Be consistent and limitless in giving earned
    recognition.
  • Make it a habit and not a fad.

RussellWhite.com © 2008
18. Admit mistakes to those
  you negatively affected.
Your credibility is riding on
             it.



RussellWhite.com © 2011
Just Do This…


  • Swiftly admit the mistake to everyone affected
    before misinformation starts.
  • Leave out the spin control; be yourself.
  • Learn from the "teachable moment" and focus
    forward.


RussellWhite.com © 2011
19. Tell it like it is. Your
       integrity is riding on it.



                             I tell it
                            like it is
                           because it
                           hurts too
                          much to bite
                          my tongue.

RussellWhite.com © 2011
Just Do This…


  • Let the information flow unvarnished -- they
    can handle truth.
  • If the results suck -- call it like it is.
  • When you are making a killing with record
    profits -- let everyone know how they
    contributed to the success.

RussellWhite.com © 2011
20. Do something off the
        wall occasionally
     – people like to laugh.




RussellWhite.com © 2011
Just Do This…


  • Off the wall ideas come from off the wall
    activities — tap into your creativity.
  • Do something out of character to show your
    human side.




RussellWhite.com © 2011
21. Encourage
renegade ideas –
 ideas are free.




RussellWhite.com © 2011
Just Do This…

  • Involve employees in creative activities to get
    new ideas.
  • Pose a problem with no boundaries on money
    and time and see what solutions arise.
  • Now figure how to make the solution work
    within the constraints.
  • Make this a daily habit.

RussellWhite.com © 2011
22. Take swift action on
        ideas that have value.
RussellWhite.com © 2011
Just Do This…


  • Generate fewer ideas but act on them.
  • Track the idea’s progress so it doesn't get lost.
  • If the idea is worth it, feed it with time and
    money and enthusiasm.



RussellWhite.com © 2011
23. Give credit
RussellWhite.com © 2011   where it’s due.
Just Do This…


  • Loudly proclaim the success of others.
  • Be sure to take more of the blame and less of
    the credit for the results of your employees.
  • Put your employees’ names up in lights and
    they will push you up the career ladder.


RussellWhite.com © 2008
24. No one cares about the
     mundane in your life –
   leave it outside the office.




RussellWhite.com © 2011
Just Do This…


  • Focus on the workplace tasks you use to build
    success.
  • Seek Employee Assistance Program help with
    your distractions.




RussellWhite.com © 2011
25. Be curious about
          everything — explore.




RussellWhite.com © 2011
Just Do This…


  • Encourage curiosity in your work
    environment.
  • Test your personal boundaries and explore like
    a child.
  • Do something dramatically different -- just to
    feed the curiosity factor.

RussellWhite.com © 2011
26. Have a vision and share
    it through your actions.




RussellWhite.com © 2011
Just Do This…

  • Verbalize your vision in everyday language —
    not catch-phrases.
  • Talk with your staff about the company three
    years into the future and gauge their
    excitement.
  • Define the actions needed to make that vision
    a reality in three years.

RussellWhite.com © 2011
27. Be resilient.
RussellWhite.com © 2011
Just Do This…


  • Remember, it's never as bad as you think .
  • Honestly believe it will get better — and it
    will.
  • Set the “speed of bounce” for your
    employees.


RussellWhite.com © 2011
28. If you
                          are coasting
                          – your team
                          will be, too.




RussellWhite.com © 2011
Just Do This…


  • Prevent coasting by tracking your
    accomplishments.
  • Set the bar for performance with your own
    actions.
  • When you find yourself needing to coast -- go
    on vacation and coast away!

RussellWhite.com © 2008
29. Take action on the
         important and
   be proactive on the urgent.




RussellWhite.com © 2011
Just Do This…


  • Keep the important front and center and keep
    the urgent to a minimum.
  • When you find yourself in crisis management
    mode, stop and think about the important
    that is not getting done.
  • Then reprioritize your day as necessary.

RussellWhite.com © 2011
30. Make hard decisions
         without prolonged
            deliberation.




RussellWhite.com © 2011
Just Do This…


  • Avoid “ready, shoot, aim” decision making.
  • But “Ready, aim” is not enough. You have to
    “shoot.”
  • Make the hard decision, and then move
    forward.


RussellWhite.com © 2011
31. What was cutting edge
   a year ago is now the norm
        – keep reaching.




RussellWhite.com © 2011
Just Do This…

  • Know where to find the cutting edge and how far
    away you are.
  • Stay at the forefront of your industry —especially
    in areas critical to growth and maximizing
    performance.
  • Compare your talent recruitment plan and your
    competitors’ — this is a defining moment
    between surviving and thriving.
RussellWhite.com © 2011
32. Wisdom often comes
  in silence – build quiet time
         into each week.




RussellWhite.com © 2011
Just Do This…


  • Each week take two hours to find silence and
    gain wisdom.
  • Pose yourself a question. Wait for ideas to
    come to you -- you will discover answers you
    never thought possible.


RussellWhite.com © 2011
33. Everyone is watching
                  how you perform.
RussellWhite.com © 2011
Just Do This…

  • Remind yourself you are a paid performer on a
    daily basis.
  • At the end of the day ask yourself -- did the
    audience get their money’s worth?
  • Deliver a performance worthy of a standing
    ovation -- even if no one’s watching.
  • Set the level of expectations for the rest of your
    team's performance and accept nothing less.

RussellWhite.com © 2011
34. Let your personal
   confidence soar – but keep
       your ego in check.




RussellWhite.com © 2011
Just Do This…

  • List the personal skills in which you are
    completely confident.
  • Demonstrate your confidence in your actions, not
    just in your words.
  • Leave the bravado out of the workplace -- people
    know when you really are that good.
  • The higher your confidence, the more capable
    you will be.

RussellWhite.com © 2011
35. Don’t expect to
   have all the answers.
    Just know where to
         find them.




RussellWhite.com © 2011
Just Do This…

  • Start your own little black answer book today!
  • Offer to be in someone else’s little black
    answer book.
  • Fill your knowledge gaps with the right
    solution providers.
  • Regularly use these resources — everyone
    likes to feel valued.

RussellWhite.com © 2011
36. Build on small victories,
      and the big ones will
            happen.




RussellWhite.com © 2011
Just Do This…

  • Note the small progressions toward bigger
    goals.
  • Define and drive the fundamentals of
    performance.
  • Focus on those fundamentals.
  • Recognize the victories that will get you to the
    top.

RussellWhite.com © 2011
37. Celebrate
   significant
accomplishments.




RussellWhite.com © 2011
Just Do This…


  • Set attainable goals that have reach.
  • Provide group celebrations for
    accomplishments.
  • Once celebrated, bump up the goals.
  • Keep the same scale for celebrations as the
    accomplishments.

RussellWhite.com © 2011
38. Have a personal strategic
      plan for your life.
RussellWhite.com © 2011
Just Do This…


  • Make family plans and define goals.
  • Make sure everyone participates and agrees
    on the goals.
  • Write down the plan and consider it as
    important a family document as a will.
  • Track your annual progress.

RussellWhite.com © 2011
39. Get to the
   real truth
 by questioning
     results.




RussellWhite.com © 2011
Just Do This…

  • Always ask for supporting data on positive
    information and a plan for improvement on
    negative information.
  • Don’t be duped when you are told what you want
    to hear.
  • Value those who “give it to you straight.”
    Recognize and reward their confidence and
    honesty.
RussellWhite.com © 2011
40. Challenge
                   the status quo.




RussellWhite.com © 2011
Just Do This…

  • Identify the sacred cows of your company.
  • Create ideas on how one can be improved.
  • Define the barriers to changing the status quo in
    this area.
  • Determine which should be the next one to
    address.
  • Repeat as often as necessary.

RussellWhite.com © 2011
41. You are
    watched
     outside
    work as
      much
   as you are
    watched
    at work.

RussellWhite.com © 2011
Just Do This…


  • Consider what areas of your life you hope
    never see daylight.
  • Define the changes you need to make to fulfill
    your leadership role.
  • List the behaviors you need to modify for the
    sake of your integrity and leadership ability.

RussellWhite.com © 2011
42. You plan will seldom go
         as designed.




RussellWhite.com © 2011
Just Do This…


  • Make sure every plan has contingencies.
  • Recognize the course corrections you need
    and who is prepared to make them.
  • Monitor your progress to make sure you stay
    on course.


RussellWhite.com © 2011
43. A valued employee
         is going to leave you
       – accept it and move on.
RussellWhite.com © 2011
Just Do This…

  • Prevent any one employee from being
    indispensable with cross-training.
  • Build in redundancies for skills, systems, and
    talent.
  • Be able to react quickly when you lose a
    critical player.
  • Be a talent scout at all times.

RussellWhite.com © 2011
44. An
 ―It’s Showtime‖
  attitude is key
    to getting
      through
 the tough days.


RussellWhite.com © 2011
Just Do This…
  • Begin each day with an enthusiastic verbal
    "It's Showtime!!!"
  • Have a "pregame" routine just like great
    athletes.
  • Look for the positive in adversity and set the
    tone for greater performance.
  • Realize the hardest days provide the greatest
    opportunities to show your stuff.

RussellWhite.com © 2011
45. An internal sense
            of accomplishment
            should reward you
                   daily
              on the positive.




RussellWhite.com © 2011
Just Do This…

  • List three daily accomplishments at the end of
    each day.
  • Direct your self-talk toward confidence and
    away from berating yourself.
  • Expect to see your best efforts daily.
  • Leave the perfection expectation at the door,
    and just give it all you got.

RussellWhite.com © 2011
46. Responsibility is the
 price of being a great leader.




RussellWhite.com © 2011
Just Do This…


  •   Define your responsibilities on your job.
  •   Define your responsibilities to your family.
  •   Define your responsibilities to yourself.
  •   Identify those responsibilities you have let
      slide — and pick them up again.


RussellWhite.com © 2011
47. Your mind is your most
         valuable asset.




RussellWhite.com © 2011
Just Do This…


  • Create a mental workout program.
  • Exchange mental workouts with other
    executives.
  • Have mental wellness expectations for your
    executives just as you do for their physical
    wellness.

RussellWhite.com © 2011
48. Love what you do or start
 doing something you love.
RussellWhite.com © 2011
Just Do This…


  • Determine how much you love your job.
  • Decide if that is the way you want your life to
    be.
  • Encourage your staff to find passion for their
    work -- even if it means they need to find a
    different job.

RussellWhite.com © 2011
49. Watch people more closely
than financial reports to really
    know what is going on.




RussellWhite.com © 2011
Just Do This…


  • Routinely observe your employees’ work.
  • Provide feedback.
  • Be around so much you become the fly on the
    wall and not the elephant in the room.



RussellWhite.com © 2008
50. If you aren’t
   trustworthy,
don’t be surprised
  … at anything!




RussellWhite.com © 2011
Just Do This…


  •   Set the tone for trust in your organization.
  •   Let your actions speak louder than words.
  •   Build an environment employees believe in.
  •   Accept responsibility to overcome distrust.



RussellWhite.com © 2011
51. Ask questions,
       questions,
  and more questions.




RussellWhite.com © 2011
Just Do This…

  • Start a 25 "WHY" program for all your
    employees.
  • Let them know when a positive change has
    happened as a result of the WHY questions
    you heard.
  • Create better questions to achieve better
    results.

RussellWhite.com © 2011
52. Surprises are going to
   happen -- be able to think
         on your feet.




RussellWhite.com © 2011
Just Do This…


  • Identify your potential workplace surprises.
  • Train your staff on how to react.
  • Provide knowledge and preparation to
    prevent panic.
  • Expect the unexpected to periodically occur.


RussellWhite.com © 2011
53. Push to do a little more
   than you thought possible.




RussellWhite.com © 2011
Just Do This…


  • Define the extra step.
  • Recognize employees who take the extra step.
  • Tackle the impossible and make it possible.




RussellWhite.com © 2011
803-984-9448
               Russell@RussellWhite.com
              Be sure to visit BizWizTV.com
                   for video clips of his
              Business in the New Economy
                           show.


  Russell J. White, president of Pinnacle Solutions,
     is one of America’s leading authorities on
   business in the new economy. He is an author,
   consultant, international speaker, and business
   expert on leadership and strategies for success
                 in the new economy.
RussellWhite.com © 2011

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Russell's Rules: Just Do This ... Lead!

  • 1. 52 Rules To Adopt, Put to Work, And Watch the Results Grow
  • 2. 1. There is never enough time and that’s never an excuse. RussellWhite.com © 2011
  • 3. Just Do This… • Identify the “urgent” that demands time. • Identify the “important” that is being ignored because of the urgent. • Discover what makes the urgent appear so frequently. • Focus on fixing urgent problems first. Not repair, fix, as in prevent from happening again. RussellWhite.com © 2011
  • 4. 2. Resources are always going to be limited – use them all. RussellWhite.com © 2011
  • 5. Just Do This… • Stop hoarding financial resources. • Invest them for the greatest returns. • Assume some risk when investing in solutions. • Expect to learn some expensive lessons. • Expect to get great returns as well. RussellWhite.com © 2011
  • 6. 3. Change is always going to be a challenge – embrace it. RussellWhite.com © 2011
  • 7. Just Do This… • Announce the change before you start the implementation. • Train employees to deal with the changes successfully. • Get input in advance on how to make changes from the employees who will be affected. • Expect the change to take longer than expected -- it always does. RussellWhite.com © 2011
  • 8. 4. Everyone is motivated in his or her own unique way. RussellWhite.com © 2011
  • 9. Just Do This… • Get to know the basics about what is important to your employees. • Treat your employees like friends not subordinates while at work. • Clearly state why what you want is important. • Set the tone in your own motivation. RussellWhite.com © 2011
  • 10. 5. An opposing view isn’t always wrong. RussellWhite.com © 2011
  • 11. Just Do This… • List your top 5 corporate opinions (We will always …, We will never …). • List the merits of ignoring them. • Review your core values, and develop a completely different list. What did you learn? • List the lessons you learned and identified for growth potential. • Take action on those lessons. RussellWhite.com © 2011
  • 12. 6. Somewhere, there always exists the right answer – go find it. RussellWhite.com © 2011
  • 13. Just Do This… • Determine if you are addressing a symptom of a deeper root cause. • Define the root cause. • List possible “right” answers. • Try one answer at a time. • Document your solution — for the next time. RussellWhite.com © 2011
  • 14. 7. Goals are achievements of desire, not implements of pain. RussellWhite.com © 2011
  • 15. Just Do This… • Get employees involved in setting their own goals. • Celebrate goal accomplishment. • Give them feedback frequently enough to set them up for success. RussellWhite.com © 2008
  • 16. 8. People work hard if they believe. RussellWhite.com © 2011
  • 17. Just Do This… • Decide how much you believe in the corporate cause. • Based on that, decide how much your employees believe. • List five ways to elevate your employees’ belief in you. • Now put those five ways into action. RussellWhite.com © 2011
  • 18. 9. Trust is earned daily. RussellWhite.com © 2011
  • 19. Just Do This… • Make a list of who you trust and why. • List the ways you engender trust from your employees. • Be open with communication and avoid closed door meetings. • Leave the spin stories alone and get to the point. RussellWhite.com © 2011
  • 20. 10. Commitment can never be forced. RussellWhite.com © 2011
  • 21. Just Do This… • Get employees more involved in decision making. • Encourage employees to suggest process improvements. • Debrief daily on customer experiences; what can you do better? • Listen to employees intently. RussellWhite.com © 2011
  • 22. 11. Constantly be in learning mode and share it with your staff. RussellWhite.com © 2011
  • 23. Just Do This… • Subscribe to two business leadership magazines. • Join a group of local leaders to exchange ideas. • Have employees give book reports on pertinent business books to the rest of the staff. • Create a resource library for your employees. RussellWhite.com © 2011
  • 24. 12. No one cares as much about your performance as you should. RussellWhite.com © 2011
  • 25. Just Do This… • Remember every day is a performance day. • Get your employees excited about your performance. • Videotape your employees on the job. • Watch the video with them and see how they rate their own performance. RussellWhite.com © 2011
  • 26. 13. It’s always the right time to train and develop people. RussellWhite.com © 2011
  • 27. Just Do This… • Make development part of everyone's annual goals. • Schedule annual training as you would vacations for the entire staff. • Don’t vary from the schedule regardless of the year’s economic performance -- you are in it for the long haul. • Train yourself every bit as hard. RussellWhite.com © 2011
  • 28. 14. Your job is physically demanding – take care of your body. RussellWhite.com © 2011
  • 29. Just Do This… • Exercise daily for the mental health of it. • Change your routine every 8 weeks. • Keep a food log. • Hire a trainer. RussellWhite.com © 2011
  • 30. 15. High energy and enthusiasm set the positive tone. RussellWhite.com © 2011
  • 31. Just Do This… • Give them a reason to be excited about work. • Cut disinterested parties from your workforce. • Expect everyone to follow your example and give their full energy available to winning! RussellWhite.com © 2011
  • 32. 16. Take the time to really listen to what RussellWhite.com © 2011 they have to say.
  • 33. Just Do This… • Take notes during all important conversations. • Listen to what your eyes are telling you and learn to trust what you see. • Give your employees your full attention as you listen. RussellWhite.com © 2011
  • 34. 17. Congratulate and recognize daily. RussellWhite.com © 2011
  • 35. Just Do This… • Recognize behaviors you want repeated. • Send a handwritten thank you note to the employee's home. • Be consistent and limitless in giving earned recognition. • Make it a habit and not a fad. RussellWhite.com © 2008
  • 36. 18. Admit mistakes to those you negatively affected. Your credibility is riding on it. RussellWhite.com © 2011
  • 37. Just Do This… • Swiftly admit the mistake to everyone affected before misinformation starts. • Leave out the spin control; be yourself. • Learn from the "teachable moment" and focus forward. RussellWhite.com © 2011
  • 38. 19. Tell it like it is. Your integrity is riding on it. I tell it like it is because it hurts too much to bite my tongue. RussellWhite.com © 2011
  • 39. Just Do This… • Let the information flow unvarnished -- they can handle truth. • If the results suck -- call it like it is. • When you are making a killing with record profits -- let everyone know how they contributed to the success. RussellWhite.com © 2011
  • 40. 20. Do something off the wall occasionally – people like to laugh. RussellWhite.com © 2011
  • 41. Just Do This… • Off the wall ideas come from off the wall activities — tap into your creativity. • Do something out of character to show your human side. RussellWhite.com © 2011
  • 42. 21. Encourage renegade ideas – ideas are free. RussellWhite.com © 2011
  • 43. Just Do This… • Involve employees in creative activities to get new ideas. • Pose a problem with no boundaries on money and time and see what solutions arise. • Now figure how to make the solution work within the constraints. • Make this a daily habit. RussellWhite.com © 2011
  • 44. 22. Take swift action on ideas that have value. RussellWhite.com © 2011
  • 45. Just Do This… • Generate fewer ideas but act on them. • Track the idea’s progress so it doesn't get lost. • If the idea is worth it, feed it with time and money and enthusiasm. RussellWhite.com © 2011
  • 46. 23. Give credit RussellWhite.com © 2011 where it’s due.
  • 47. Just Do This… • Loudly proclaim the success of others. • Be sure to take more of the blame and less of the credit for the results of your employees. • Put your employees’ names up in lights and they will push you up the career ladder. RussellWhite.com © 2008
  • 48. 24. No one cares about the mundane in your life – leave it outside the office. RussellWhite.com © 2011
  • 49. Just Do This… • Focus on the workplace tasks you use to build success. • Seek Employee Assistance Program help with your distractions. RussellWhite.com © 2011
  • 50. 25. Be curious about everything — explore. RussellWhite.com © 2011
  • 51. Just Do This… • Encourage curiosity in your work environment. • Test your personal boundaries and explore like a child. • Do something dramatically different -- just to feed the curiosity factor. RussellWhite.com © 2011
  • 52. 26. Have a vision and share it through your actions. RussellWhite.com © 2011
  • 53. Just Do This… • Verbalize your vision in everyday language — not catch-phrases. • Talk with your staff about the company three years into the future and gauge their excitement. • Define the actions needed to make that vision a reality in three years. RussellWhite.com © 2011
  • 55. Just Do This… • Remember, it's never as bad as you think . • Honestly believe it will get better — and it will. • Set the “speed of bounce” for your employees. RussellWhite.com © 2011
  • 56. 28. If you are coasting – your team will be, too. RussellWhite.com © 2011
  • 57. Just Do This… • Prevent coasting by tracking your accomplishments. • Set the bar for performance with your own actions. • When you find yourself needing to coast -- go on vacation and coast away! RussellWhite.com © 2008
  • 58. 29. Take action on the important and be proactive on the urgent. RussellWhite.com © 2011
  • 59. Just Do This… • Keep the important front and center and keep the urgent to a minimum. • When you find yourself in crisis management mode, stop and think about the important that is not getting done. • Then reprioritize your day as necessary. RussellWhite.com © 2011
  • 60. 30. Make hard decisions without prolonged deliberation. RussellWhite.com © 2011
  • 61. Just Do This… • Avoid “ready, shoot, aim” decision making. • But “Ready, aim” is not enough. You have to “shoot.” • Make the hard decision, and then move forward. RussellWhite.com © 2011
  • 62. 31. What was cutting edge a year ago is now the norm – keep reaching. RussellWhite.com © 2011
  • 63. Just Do This… • Know where to find the cutting edge and how far away you are. • Stay at the forefront of your industry —especially in areas critical to growth and maximizing performance. • Compare your talent recruitment plan and your competitors’ — this is a defining moment between surviving and thriving. RussellWhite.com © 2011
  • 64. 32. Wisdom often comes in silence – build quiet time into each week. RussellWhite.com © 2011
  • 65. Just Do This… • Each week take two hours to find silence and gain wisdom. • Pose yourself a question. Wait for ideas to come to you -- you will discover answers you never thought possible. RussellWhite.com © 2011
  • 66. 33. Everyone is watching how you perform. RussellWhite.com © 2011
  • 67. Just Do This… • Remind yourself you are a paid performer on a daily basis. • At the end of the day ask yourself -- did the audience get their money’s worth? • Deliver a performance worthy of a standing ovation -- even if no one’s watching. • Set the level of expectations for the rest of your team's performance and accept nothing less. RussellWhite.com © 2011
  • 68. 34. Let your personal confidence soar – but keep your ego in check. RussellWhite.com © 2011
  • 69. Just Do This… • List the personal skills in which you are completely confident. • Demonstrate your confidence in your actions, not just in your words. • Leave the bravado out of the workplace -- people know when you really are that good. • The higher your confidence, the more capable you will be. RussellWhite.com © 2011
  • 70. 35. Don’t expect to have all the answers. Just know where to find them. RussellWhite.com © 2011
  • 71. Just Do This… • Start your own little black answer book today! • Offer to be in someone else’s little black answer book. • Fill your knowledge gaps with the right solution providers. • Regularly use these resources — everyone likes to feel valued. RussellWhite.com © 2011
  • 72. 36. Build on small victories, and the big ones will happen. RussellWhite.com © 2011
  • 73. Just Do This… • Note the small progressions toward bigger goals. • Define and drive the fundamentals of performance. • Focus on those fundamentals. • Recognize the victories that will get you to the top. RussellWhite.com © 2011
  • 74. 37. Celebrate significant accomplishments. RussellWhite.com © 2011
  • 75. Just Do This… • Set attainable goals that have reach. • Provide group celebrations for accomplishments. • Once celebrated, bump up the goals. • Keep the same scale for celebrations as the accomplishments. RussellWhite.com © 2011
  • 76. 38. Have a personal strategic plan for your life. RussellWhite.com © 2011
  • 77. Just Do This… • Make family plans and define goals. • Make sure everyone participates and agrees on the goals. • Write down the plan and consider it as important a family document as a will. • Track your annual progress. RussellWhite.com © 2011
  • 78. 39. Get to the real truth by questioning results. RussellWhite.com © 2011
  • 79. Just Do This… • Always ask for supporting data on positive information and a plan for improvement on negative information. • Don’t be duped when you are told what you want to hear. • Value those who “give it to you straight.” Recognize and reward their confidence and honesty. RussellWhite.com © 2011
  • 80. 40. Challenge the status quo. RussellWhite.com © 2011
  • 81. Just Do This… • Identify the sacred cows of your company. • Create ideas on how one can be improved. • Define the barriers to changing the status quo in this area. • Determine which should be the next one to address. • Repeat as often as necessary. RussellWhite.com © 2011
  • 82. 41. You are watched outside work as much as you are watched at work. RussellWhite.com © 2011
  • 83. Just Do This… • Consider what areas of your life you hope never see daylight. • Define the changes you need to make to fulfill your leadership role. • List the behaviors you need to modify for the sake of your integrity and leadership ability. RussellWhite.com © 2011
  • 84. 42. You plan will seldom go as designed. RussellWhite.com © 2011
  • 85. Just Do This… • Make sure every plan has contingencies. • Recognize the course corrections you need and who is prepared to make them. • Monitor your progress to make sure you stay on course. RussellWhite.com © 2011
  • 86. 43. A valued employee is going to leave you – accept it and move on. RussellWhite.com © 2011
  • 87. Just Do This… • Prevent any one employee from being indispensable with cross-training. • Build in redundancies for skills, systems, and talent. • Be able to react quickly when you lose a critical player. • Be a talent scout at all times. RussellWhite.com © 2011
  • 88. 44. An ―It’s Showtime‖ attitude is key to getting through the tough days. RussellWhite.com © 2011
  • 89. Just Do This… • Begin each day with an enthusiastic verbal "It's Showtime!!!" • Have a "pregame" routine just like great athletes. • Look for the positive in adversity and set the tone for greater performance. • Realize the hardest days provide the greatest opportunities to show your stuff. RussellWhite.com © 2011
  • 90. 45. An internal sense of accomplishment should reward you daily on the positive. RussellWhite.com © 2011
  • 91. Just Do This… • List three daily accomplishments at the end of each day. • Direct your self-talk toward confidence and away from berating yourself. • Expect to see your best efforts daily. • Leave the perfection expectation at the door, and just give it all you got. RussellWhite.com © 2011
  • 92. 46. Responsibility is the price of being a great leader. RussellWhite.com © 2011
  • 93. Just Do This… • Define your responsibilities on your job. • Define your responsibilities to your family. • Define your responsibilities to yourself. • Identify those responsibilities you have let slide — and pick them up again. RussellWhite.com © 2011
  • 94. 47. Your mind is your most valuable asset. RussellWhite.com © 2011
  • 95. Just Do This… • Create a mental workout program. • Exchange mental workouts with other executives. • Have mental wellness expectations for your executives just as you do for their physical wellness. RussellWhite.com © 2011
  • 96. 48. Love what you do or start doing something you love. RussellWhite.com © 2011
  • 97. Just Do This… • Determine how much you love your job. • Decide if that is the way you want your life to be. • Encourage your staff to find passion for their work -- even if it means they need to find a different job. RussellWhite.com © 2011
  • 98. 49. Watch people more closely than financial reports to really know what is going on. RussellWhite.com © 2011
  • 99. Just Do This… • Routinely observe your employees’ work. • Provide feedback. • Be around so much you become the fly on the wall and not the elephant in the room. RussellWhite.com © 2008
  • 100. 50. If you aren’t trustworthy, don’t be surprised … at anything! RussellWhite.com © 2011
  • 101. Just Do This… • Set the tone for trust in your organization. • Let your actions speak louder than words. • Build an environment employees believe in. • Accept responsibility to overcome distrust. RussellWhite.com © 2011
  • 102. 51. Ask questions, questions, and more questions. RussellWhite.com © 2011
  • 103. Just Do This… • Start a 25 "WHY" program for all your employees. • Let them know when a positive change has happened as a result of the WHY questions you heard. • Create better questions to achieve better results. RussellWhite.com © 2011
  • 104. 52. Surprises are going to happen -- be able to think on your feet. RussellWhite.com © 2011
  • 105. Just Do This… • Identify your potential workplace surprises. • Train your staff on how to react. • Provide knowledge and preparation to prevent panic. • Expect the unexpected to periodically occur. RussellWhite.com © 2011
  • 106. 53. Push to do a little more than you thought possible. RussellWhite.com © 2011
  • 107. Just Do This… • Define the extra step. • Recognize employees who take the extra step. • Tackle the impossible and make it possible. RussellWhite.com © 2011
  • 108. 803-984-9448 Russell@RussellWhite.com Be sure to visit BizWizTV.com for video clips of his Business in the New Economy show. Russell J. White, president of Pinnacle Solutions, is one of America’s leading authorities on business in the new economy. He is an author, consultant, international speaker, and business expert on leadership and strategies for success in the new economy. RussellWhite.com © 2011