SlideShare ist ein Scribd-Unternehmen logo
1 von 50
聽說領導一個(建築)設計公司有些小撇步… Tips For Leading A Design Firm 7/24 Roy Taipei
Source from GSDcourse: LEADING A DESIGN FIRM Brian Kenet Richard Jennings Thank You, Brian, Richard! © 2011 Richard W. Jennings, FAIA
GOOD DESIGN vs. EARNING MONEY?
有些事必須先知道… About the Business
YOU!
Cost of Design Ability to impact Cost & Function Design Effort/Effect Pre-Design Schematic Design Design Development Construction Documents Agency Permit / Bidding Construction
Cost of Design Ability to impact Cost & Function Traditional Design Effort/Effect Pre-Design Schematic Design Design Development Construction Documents Agency Permit / Bidding Construction
Cost of Design Ability to impact Cost & Function ? Traditional Design Effort/Effect Pre-Design Schematic Design Design Development Construction Documents Agency Permit / Bidding Construction
Cost of Design Ability to impact Cost & Function Integrated Project Delivery (IPD) Traditional Design Effort/Effect Pre-Design Schematic Design Design Development Construction Documents Agency Permit / Bidding Construction
SD 15% DD 20% CD 40% Bid 5% CA 20% Design Bid Build
SD+DD+CD 75% Bid 5% CA 20% Design Bid Build
Out of business every 6 months… Fee Time
Out of business every 6 months… Fee Market… Market… Market! Time
© 2011 Richard W. Jennings, FAIA
CLIENT 關於業主…
How do our clients think of us?
Source: 2007 AIA Client Perception Survey © 2011 Richard W. Jennings, FAIA
Source: 2007 AIA Client Perception Survey © 2011 Richard W. Jennings, FAIA
Source: 2007 AIA Client Perception Survey © 2011 Richard W. Jennings, FAIA
Source: 2007 AIA Client Perception Survey © 2011 Richard W. Jennings, FAIA
Source: 2007 AIA Client Perception Survey © 2011 Richard W. Jennings, FAIA
So You MUST: ,[object Object],- Understand client's NEEDS - Understand client's BUSINESS - Be a TEAM PLAYER - Be very good at COSTS AND BUDGETING - Manage your firm WELL, be ORGANIZED, be TIMELY - Be EASY to work with - See projects through CLIENT'S EYES - Be the BEST! - Create a MARKET PLAN
And to be DIFFERENT: ,[object Object],Lead and manage the whole process Ask what would you do if you were client? Help everyone on the team be success ,[object Object],Meeting notes, Memo, project notebooks, files, records... - Show up at every opportunity 	"80% of success is just showing up" - Woody Allen
MARKETING 關於行銷…
Marketing Tools?
Articles Direct Mail/Email Marketing Tools? Speeches Networking Small Seminars Community Activities Publicity Cold Calls Brochures/Websites
Most effective Small Seminars Speeches Articles Community Activities Networking Publicity Brochures/Websites Direct Mail/Email Cold Calls Less effective © 2011 Richard W. Jennings, FAIA
Tips for Marketing: -Get and stay close to clients who build -Pursue work from Repeat client -Best marketing is One-On-One - Work best when it's a Demonstration - Brochures and mass mailing DO NOT get jobs - Get the client to Talk to you about his/her needs  before you start "SELLING" -Market Plan! Executive Summary 	Goals of the Firm 	SWOT Analysis (Strength, Weakness, Opportunity, Threats) 	Market Trends 	Objectives and Strategy 	Action Plan
FINANCE 關於錢錢…
After all, it’s a BUSINESS…
WHY CARING MONEY? ,[object Object]
Do you want to be appropriately rewarded for your talent, skill, education?  Many design firms who do great work are weak from a financial perspective
Your clients are likely to be shrewd and savvy – so you should be too!
Managing a project to deliver on time and on budget and managing the finances of a firm are very similar tasks,[object Object],[object Object]
For Non-Specialist: ,[object Object],Know how your cash flows, know details of your expenses,
For Non-Specialist: ,[object Object],Know how your cash flows, know details of your expenses, and make arrangements,
For Non-Specialist: ,[object Object],Know how your cash flows, know details of your expenses, and make arrangements, and let your client know your financial concern if needed,
For Non-Specialist: ,[object Object],Know how your cash flows, know details of your expenses, and make arrangements, and let your client know your financial concern if needed, then you'll be surprised how they are willing to work with you,
For Non-Specialist: ,[object Object],Know how your cash flows, know details of your expenses, and make arrangements, and let your client know your financial concern if needed, then you'll be surprised how they are willing to work with you, After all... it's a business.
Richard的小故事
CULTURE 關於文化…
Personality is to people  is what Culture is to a firm
From some design firms' website: "Our culture is our brand. It differentiates us from the pack" "Our culture is a product of how we treat and respect each other..." "How we hold personal and professional satisfaction as priority..." "How we share and communicate, and how we encourage all to give back to our profession and the community..." "Recruitment of outstanding people is always our desire, retention of those people is our success." But, what do these statement really tell us about the firm?   Are they true or just words?
Roger Goldstein, FAIA Intentionally mixing teams from one project to the next is an integral part of his firm's culture. ...Encouraging a design team to "spend a few days developing a bunch of ideas that may or may not be workable" is not only intriguing for pushing the design envelope but contributes to a culture of innovation.
David Kelly, IDEO The brainstorming process - "enlightened trial and error" and "focused chaos" - is part of the IDEO culture... They don't get too attached to their first few design ideas...They know they will change and improve... The final design has benefits from a series of explorations and perspectives... The internal competitive environment can push outcomes to new heights...
Michael Ryan, EDI The physical environment of an office can reflect and influence its culture. Something as simple as a big open space-no special offices, no closed doors, and no cubicles-promotes an atmosphere of shared experience, mutual respect, and casual exchange...
Leader and New firms: - When you start a firm, there is no culture - Founders and leaders of design firms set the culture - Culture evolves as a firm succeeds and grows - Leaders must understand how to manage culture
Advice for Leaders: - Set a due, ask yourseld how well you can begin to understand the culture in which you are embeded. - If you are a leader of a design firm, everything you say, do and belive will affect the culture of the firm
Thank You!

Weitere ähnliche Inhalte

Mehr von Roy Lin

In Visible Cities: Taipei 在看得見的城市:台北-- 階段成果分享會
In Visible Cities: Taipei 在看得見的城市:台北-- 階段成果分享會In Visible Cities: Taipei 在看得見的城市:台北-- 階段成果分享會
In Visible Cities: Taipei 在看得見的城市:台北-- 階段成果分享會Roy Lin
 
Data, Design, and our Cities
Data, Design, and our CitiesData, Design, and our Cities
Data, Design, and our CitiesRoy Lin
 
Urban design & data
Urban design & dataUrban design & data
Urban design & dataRoy Lin
 
5 Rumors + 1 Vision (June25, 2013 @ NCTU)
5 Rumors + 1 Vision (June25, 2013 @ NCTU)5 Rumors + 1 Vision (June25, 2013 @ NCTU)
5 Rumors + 1 Vision (June25, 2013 @ NCTU)Roy Lin
 
[GSD Studio] the Two Sides
[GSD Studio] the Two Sides[GSD Studio] the Two Sides
[GSD Studio] the Two SidesRoy Lin
 
Urban Data Mapping
Urban Data MappingUrban Data Mapping
Urban Data MappingRoy Lin
 
Things About Design Team Culture
Things About Design Team CultureThings About Design Team Culture
Things About Design Team CultureRoy Lin
 
[設計跨界X分享會2011] 一個新的(建築)設計公司型態構想
[設計跨界X分享會2011] 一個新的(建築)設計公司型態構想[設計跨界X分享會2011] 一個新的(建築)設計公司型態構想
[設計跨界X分享會2011] 一個新的(建築)設計公司型態構想Roy Lin
 
[設計跨界X分享會2011] 建築無用-一個擴增實境的極端想像
[設計跨界X分享會2011] 建築無用-一個擴增實境的極端想像[設計跨界X分享會2011] 建築無用-一個擴增實境的極端想像
[設計跨界X分享會2011] 建築無用-一個擴增實境的極端想像Roy Lin
 
[設計跨界X分享會 2011 ] Intro + 五個關於城市的謠言
[設計跨界X分享會 2011 ] Intro + 五個關於城市的謠言[設計跨界X分享會 2011 ] Intro + 五個關於城市的謠言
[設計跨界X分享會 2011 ] Intro + 五個關於城市的謠言Roy Lin
 

Mehr von Roy Lin (10)

In Visible Cities: Taipei 在看得見的城市:台北-- 階段成果分享會
In Visible Cities: Taipei 在看得見的城市:台北-- 階段成果分享會In Visible Cities: Taipei 在看得見的城市:台北-- 階段成果分享會
In Visible Cities: Taipei 在看得見的城市:台北-- 階段成果分享會
 
Data, Design, and our Cities
Data, Design, and our CitiesData, Design, and our Cities
Data, Design, and our Cities
 
Urban design & data
Urban design & dataUrban design & data
Urban design & data
 
5 Rumors + 1 Vision (June25, 2013 @ NCTU)
5 Rumors + 1 Vision (June25, 2013 @ NCTU)5 Rumors + 1 Vision (June25, 2013 @ NCTU)
5 Rumors + 1 Vision (June25, 2013 @ NCTU)
 
[GSD Studio] the Two Sides
[GSD Studio] the Two Sides[GSD Studio] the Two Sides
[GSD Studio] the Two Sides
 
Urban Data Mapping
Urban Data MappingUrban Data Mapping
Urban Data Mapping
 
Things About Design Team Culture
Things About Design Team CultureThings About Design Team Culture
Things About Design Team Culture
 
[設計跨界X分享會2011] 一個新的(建築)設計公司型態構想
[設計跨界X分享會2011] 一個新的(建築)設計公司型態構想[設計跨界X分享會2011] 一個新的(建築)設計公司型態構想
[設計跨界X分享會2011] 一個新的(建築)設計公司型態構想
 
[設計跨界X分享會2011] 建築無用-一個擴增實境的極端想像
[設計跨界X分享會2011] 建築無用-一個擴增實境的極端想像[設計跨界X分享會2011] 建築無用-一個擴增實境的極端想像
[設計跨界X分享會2011] 建築無用-一個擴增實境的極端想像
 
[設計跨界X分享會 2011 ] Intro + 五個關於城市的謠言
[設計跨界X分享會 2011 ] Intro + 五個關於城市的謠言[設計跨界X分享會 2011 ] Intro + 五個關於城市的謠言
[設計跨界X分享會 2011 ] Intro + 五個關於城市的謠言
 

Kürzlich hochgeladen

Piece by Piece Magazine
Piece by Piece Magazine                      Piece by Piece Magazine
Piece by Piece Magazine CharlottePulte
 
The spirit of digital place - game worlds and architectural phenomenology
The spirit of digital place - game worlds and architectural phenomenologyThe spirit of digital place - game worlds and architectural phenomenology
The spirit of digital place - game worlds and architectural phenomenologyChristopher Totten
 
Interior Design for Office a cura di RMG Project Studio
Interior Design for Office a cura di RMG Project StudioInterior Design for Office a cura di RMG Project Studio
Interior Design for Office a cura di RMG Project StudioRMG Project Studio
 
怎么办理英国Newcastle毕业证纽卡斯尔大学学位证书一手渠道
怎么办理英国Newcastle毕业证纽卡斯尔大学学位证书一手渠道怎么办理英国Newcastle毕业证纽卡斯尔大学学位证书一手渠道
怎么办理英国Newcastle毕业证纽卡斯尔大学学位证书一手渠道yrolcks
 
Giulio Michelon, Founder di @Belka – “Oltre le Stime: Sviluppare una Mentalit...
Giulio Michelon, Founder di @Belka – “Oltre le Stime: Sviluppare una Mentalit...Giulio Michelon, Founder di @Belka – “Oltre le Stime: Sviluppare una Mentalit...
Giulio Michelon, Founder di @Belka – “Oltre le Stime: Sviluppare una Mentalit...Associazione Digital Days
 
Iconic Global Solution - web design, Digital Marketing services
Iconic Global Solution - web design, Digital Marketing servicesIconic Global Solution - web design, Digital Marketing services
Iconic Global Solution - web design, Digital Marketing servicesIconic global solution
 
10 must-have Chrome extensions for designers
10 must-have Chrome extensions for designers10 must-have Chrome extensions for designers
10 must-have Chrome extensions for designersPixeldarts
 
General Knowledge Quiz Game C++ CODE.pptx
General Knowledge Quiz Game C++ CODE.pptxGeneral Knowledge Quiz Game C++ CODE.pptx
General Knowledge Quiz Game C++ CODE.pptxmarckustrevion
 
guest bathroom white and blue ssssssssss
guest bathroom white and blue ssssssssssguest bathroom white and blue ssssssssss
guest bathroom white and blue ssssssssssNadaMohammed714321
 
world health day 2024.pptxgbbvggvbhjjjbbbb
world health day 2024.pptxgbbvggvbhjjjbbbbworld health day 2024.pptxgbbvggvbhjjjbbbb
world health day 2024.pptxgbbvggvbhjjjbbbbpreetirao780
 
Pearl Disrtrict urban analyusis study pptx
Pearl Disrtrict urban analyusis study pptxPearl Disrtrict urban analyusis study pptx
Pearl Disrtrict urban analyusis study pptxDanielTamiru4
 
Map of St. Louis Parks
Map of St. Louis Parks                              Map of St. Louis Parks
Map of St. Louis Parks CharlottePulte
 
Color Theory Explained for Noobs- Think360 Studio
Color Theory Explained for Noobs- Think360 StudioColor Theory Explained for Noobs- Think360 Studio
Color Theory Explained for Noobs- Think360 StudioThink360 Studio
 
guest bathroom white and bluesssssssssss
guest bathroom white and bluesssssssssssguest bathroom white and bluesssssssssss
guest bathroom white and bluesssssssssssNadaMohammed714321
 
Unit1_Syllbwbnwnwneneneneneneentation_Sem2.pptx
Unit1_Syllbwbnwnwneneneneneneentation_Sem2.pptxUnit1_Syllbwbnwnwneneneneneneentation_Sem2.pptx
Unit1_Syllbwbnwnwneneneneneneentation_Sem2.pptxNitish292041
 
simpson-lee_house_dt20ajshsjsjsjsjj15.pdf
simpson-lee_house_dt20ajshsjsjsjsjj15.pdfsimpson-lee_house_dt20ajshsjsjsjsjj15.pdf
simpson-lee_house_dt20ajshsjsjsjsjj15.pdfLucyBonelli
 
AI and Design Vol. 2: Navigating the New Frontier - Morgenbooster
AI and Design Vol. 2: Navigating the New Frontier - MorgenboosterAI and Design Vol. 2: Navigating the New Frontier - Morgenbooster
AI and Design Vol. 2: Navigating the New Frontier - Morgenbooster1508 A/S
 
10 Best WordPress Plugins to make the website effective in 2024
10 Best WordPress Plugins to make the website effective in 202410 Best WordPress Plugins to make the website effective in 2024
10 Best WordPress Plugins to make the website effective in 2024digital learning point
 
How to Empower the future of UX Design with Gen AI
How to Empower the future of UX Design with Gen AIHow to Empower the future of UX Design with Gen AI
How to Empower the future of UX Design with Gen AIyuj
 
Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025Rndexperts
 

Kürzlich hochgeladen (20)

Piece by Piece Magazine
Piece by Piece Magazine                      Piece by Piece Magazine
Piece by Piece Magazine
 
The spirit of digital place - game worlds and architectural phenomenology
The spirit of digital place - game worlds and architectural phenomenologyThe spirit of digital place - game worlds and architectural phenomenology
The spirit of digital place - game worlds and architectural phenomenology
 
Interior Design for Office a cura di RMG Project Studio
Interior Design for Office a cura di RMG Project StudioInterior Design for Office a cura di RMG Project Studio
Interior Design for Office a cura di RMG Project Studio
 
怎么办理英国Newcastle毕业证纽卡斯尔大学学位证书一手渠道
怎么办理英国Newcastle毕业证纽卡斯尔大学学位证书一手渠道怎么办理英国Newcastle毕业证纽卡斯尔大学学位证书一手渠道
怎么办理英国Newcastle毕业证纽卡斯尔大学学位证书一手渠道
 
Giulio Michelon, Founder di @Belka – “Oltre le Stime: Sviluppare una Mentalit...
Giulio Michelon, Founder di @Belka – “Oltre le Stime: Sviluppare una Mentalit...Giulio Michelon, Founder di @Belka – “Oltre le Stime: Sviluppare una Mentalit...
Giulio Michelon, Founder di @Belka – “Oltre le Stime: Sviluppare una Mentalit...
 
Iconic Global Solution - web design, Digital Marketing services
Iconic Global Solution - web design, Digital Marketing servicesIconic Global Solution - web design, Digital Marketing services
Iconic Global Solution - web design, Digital Marketing services
 
10 must-have Chrome extensions for designers
10 must-have Chrome extensions for designers10 must-have Chrome extensions for designers
10 must-have Chrome extensions for designers
 
General Knowledge Quiz Game C++ CODE.pptx
General Knowledge Quiz Game C++ CODE.pptxGeneral Knowledge Quiz Game C++ CODE.pptx
General Knowledge Quiz Game C++ CODE.pptx
 
guest bathroom white and blue ssssssssss
guest bathroom white and blue ssssssssssguest bathroom white and blue ssssssssss
guest bathroom white and blue ssssssssss
 
world health day 2024.pptxgbbvggvbhjjjbbbb
world health day 2024.pptxgbbvggvbhjjjbbbbworld health day 2024.pptxgbbvggvbhjjjbbbb
world health day 2024.pptxgbbvggvbhjjjbbbb
 
Pearl Disrtrict urban analyusis study pptx
Pearl Disrtrict urban analyusis study pptxPearl Disrtrict urban analyusis study pptx
Pearl Disrtrict urban analyusis study pptx
 
Map of St. Louis Parks
Map of St. Louis Parks                              Map of St. Louis Parks
Map of St. Louis Parks
 
Color Theory Explained for Noobs- Think360 Studio
Color Theory Explained for Noobs- Think360 StudioColor Theory Explained for Noobs- Think360 Studio
Color Theory Explained for Noobs- Think360 Studio
 
guest bathroom white and bluesssssssssss
guest bathroom white and bluesssssssssssguest bathroom white and bluesssssssssss
guest bathroom white and bluesssssssssss
 
Unit1_Syllbwbnwnwneneneneneneentation_Sem2.pptx
Unit1_Syllbwbnwnwneneneneneneentation_Sem2.pptxUnit1_Syllbwbnwnwneneneneneneentation_Sem2.pptx
Unit1_Syllbwbnwnwneneneneneneentation_Sem2.pptx
 
simpson-lee_house_dt20ajshsjsjsjsjj15.pdf
simpson-lee_house_dt20ajshsjsjsjsjj15.pdfsimpson-lee_house_dt20ajshsjsjsjsjj15.pdf
simpson-lee_house_dt20ajshsjsjsjsjj15.pdf
 
AI and Design Vol. 2: Navigating the New Frontier - Morgenbooster
AI and Design Vol. 2: Navigating the New Frontier - MorgenboosterAI and Design Vol. 2: Navigating the New Frontier - Morgenbooster
AI and Design Vol. 2: Navigating the New Frontier - Morgenbooster
 
10 Best WordPress Plugins to make the website effective in 2024
10 Best WordPress Plugins to make the website effective in 202410 Best WordPress Plugins to make the website effective in 2024
10 Best WordPress Plugins to make the website effective in 2024
 
How to Empower the future of UX Design with Gen AI
How to Empower the future of UX Design with Gen AIHow to Empower the future of UX Design with Gen AI
How to Empower the future of UX Design with Gen AI
 
Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025
 

[設計跨界X分享會2011] Tips For Leading A Design Firm 聽說領導一間建築設計公司有些小撇步

  • 2. Source from GSDcourse: LEADING A DESIGN FIRM Brian Kenet Richard Jennings Thank You, Brian, Richard! © 2011 Richard W. Jennings, FAIA
  • 3. GOOD DESIGN vs. EARNING MONEY?
  • 6. Cost of Design Ability to impact Cost & Function Design Effort/Effect Pre-Design Schematic Design Design Development Construction Documents Agency Permit / Bidding Construction
  • 7. Cost of Design Ability to impact Cost & Function Traditional Design Effort/Effect Pre-Design Schematic Design Design Development Construction Documents Agency Permit / Bidding Construction
  • 8. Cost of Design Ability to impact Cost & Function ? Traditional Design Effort/Effect Pre-Design Schematic Design Design Development Construction Documents Agency Permit / Bidding Construction
  • 9. Cost of Design Ability to impact Cost & Function Integrated Project Delivery (IPD) Traditional Design Effort/Effect Pre-Design Schematic Design Design Development Construction Documents Agency Permit / Bidding Construction
  • 10. SD 15% DD 20% CD 40% Bid 5% CA 20% Design Bid Build
  • 11. SD+DD+CD 75% Bid 5% CA 20% Design Bid Build
  • 12. Out of business every 6 months… Fee Time
  • 13. Out of business every 6 months… Fee Market… Market… Market! Time
  • 14. © 2011 Richard W. Jennings, FAIA
  • 16. How do our clients think of us?
  • 17. Source: 2007 AIA Client Perception Survey © 2011 Richard W. Jennings, FAIA
  • 18. Source: 2007 AIA Client Perception Survey © 2011 Richard W. Jennings, FAIA
  • 19. Source: 2007 AIA Client Perception Survey © 2011 Richard W. Jennings, FAIA
  • 20. Source: 2007 AIA Client Perception Survey © 2011 Richard W. Jennings, FAIA
  • 21. Source: 2007 AIA Client Perception Survey © 2011 Richard W. Jennings, FAIA
  • 22.
  • 23.
  • 26. Articles Direct Mail/Email Marketing Tools? Speeches Networking Small Seminars Community Activities Publicity Cold Calls Brochures/Websites
  • 27. Most effective Small Seminars Speeches Articles Community Activities Networking Publicity Brochures/Websites Direct Mail/Email Cold Calls Less effective © 2011 Richard W. Jennings, FAIA
  • 28. Tips for Marketing: -Get and stay close to clients who build -Pursue work from Repeat client -Best marketing is One-On-One - Work best when it's a Demonstration - Brochures and mass mailing DO NOT get jobs - Get the client to Talk to you about his/her needs before you start "SELLING" -Market Plan! Executive Summary Goals of the Firm SWOT Analysis (Strength, Weakness, Opportunity, Threats) Market Trends Objectives and Strategy Action Plan
  • 30. After all, it’s a BUSINESS…
  • 31.
  • 32. Do you want to be appropriately rewarded for your talent, skill, education? Many design firms who do great work are weak from a financial perspective
  • 33. Your clients are likely to be shrewd and savvy – so you should be too!
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 42. Personality is to people is what Culture is to a firm
  • 43. From some design firms' website: "Our culture is our brand. It differentiates us from the pack" "Our culture is a product of how we treat and respect each other..." "How we hold personal and professional satisfaction as priority..." "How we share and communicate, and how we encourage all to give back to our profession and the community..." "Recruitment of outstanding people is always our desire, retention of those people is our success." But, what do these statement really tell us about the firm? Are they true or just words?
  • 44. Roger Goldstein, FAIA Intentionally mixing teams from one project to the next is an integral part of his firm's culture. ...Encouraging a design team to "spend a few days developing a bunch of ideas that may or may not be workable" is not only intriguing for pushing the design envelope but contributes to a culture of innovation.
  • 45. David Kelly, IDEO The brainstorming process - "enlightened trial and error" and "focused chaos" - is part of the IDEO culture... They don't get too attached to their first few design ideas...They know they will change and improve... The final design has benefits from a series of explorations and perspectives... The internal competitive environment can push outcomes to new heights...
  • 46. Michael Ryan, EDI The physical environment of an office can reflect and influence its culture. Something as simple as a big open space-no special offices, no closed doors, and no cubicles-promotes an atmosphere of shared experience, mutual respect, and casual exchange...
  • 47.
  • 48. Leader and New firms: - When you start a firm, there is no culture - Founders and leaders of design firms set the culture - Culture evolves as a firm succeeds and grows - Leaders must understand how to manage culture
  • 49. Advice for Leaders: - Set a due, ask yourseld how well you can begin to understand the culture in which you are embeded. - If you are a leader of a design firm, everything you say, do and belive will affect the culture of the firm