Here's a breakdown of the most important pieces of Gartner’s 2016 report, SWOT: Microsoft Skype for Business Online, Worldwide, so that you can have a quick view of the SfBOL offering.

1. SWOT Skype for Business Online
Gartner Report Coverage

2. The rebranding from
Microsoft Lync to Skype for
Business made headlines as it
quickly went from striking panic
to harnessing popularity.
Now Microsoft has taken another
step forward by offering a cloud
solution, which they are calling:
Skype for Business Online
(SfBOL).
Overview

3. On-premise vs. Hosted SfB
In terms of features, both the
on-premise and hosted versions
of SfB have similar offerings.
Where they differ is in terms
of scalability and alignment to
current UC landscapes.

4. ...of the most important pieces of Gartner’s
2016 report, SWOT: Microsoft Skype for
Business Online, Worldwide, so that you can
have a quick view of the SfBOL offering.
Here’s a breakdown...

5. Major updates to the offering
In December 2015, four major updates were made to the offering, including:
Cloud PBX PTSN Calling Skype Meeting
Broadcast
PSTN
Conferencing

6. Cloud PBX
Cloud customers will receive
an upgraded experience
through 20 features.
It’s expected that over the
next 2 years 20 features will
be added.

7. PSTN Calling
Through a single bill,
customers can purchase
wireline voice dial tone, SIP
trunks, PSTN, and telephone
number management services.

8. Skype Meeting Broadcast
This feature was added to
support webcasts of up to
10,000 participants.
This speeds delivery and
reduces bandwidth.

9. PSTN Conferencing
As another feature that can be
bundled, customers can benefit
from standard PSTN voice
conferencing capabilities.

10. ▪ Office 365 Suite is in use before SfBOL is bundled
▪ Global cloud development creates a strong foundation
▪ Intuitive user experience
▪ SfBOL as a cloud PBX
▪ Business partners that support business of all sizes
SfBOL Strengths

11. ▪ Providing network services creates an issues with partners and their revenue
▪ Cloud PBX offering is new and needs improvement
▪ PBX replacement isn’t ready for big businesses
▪ SfBOL isn’t necessarily plug-and-play
▪ Skype Meeting Broadcast is still green
SfBOL Weaknesses

12. ▪ Creates success in enterprise telephony
▪ Expands partner programs
▪ Provides in-country data centers
▪ Will attract smaller businesses
SfBOL Opportunities

13. ▪ Creates disrupted partner ecosystem
▪ There will be too many services in the cloud
▪ Will be novice against nimble application specialists
▪ Government regulations harms Microsoft
▪ Microsoft isn’t alone in the game
SfBOL Threats

14. Want to learn more about Skype for Business Online?
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