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Uw SharePoint Expeditie?
                  Het platform werkelijk
                  laten gebruiken!



Really implementing your
  SharePoint platform
SharePoint Connections - 20/11/2012 - Amsterdam
Introduction:
Roland Driesen
Business Consultant / Founder




                           2
Your project lost in the snow?
Or on top of a great platform?
3G
Will it blend?
Feeling:
Why a SharePoint platfom?
Behaviour:
How to embed your platform
Tooling:
Adoption kit, Business Apps
Customer Success Story:
Project Management < 10 days
Feeling:
Why a SharePoint platfom?
Behaviour:
How to embed your platform
Tooling:
Adoption kit, Business Apps
Customer Success Story:
Project Management < 10 days
Define your top
Define your top
Feeling
Start with Why! - Simon Sinek
Feeling
Start with Why! - Simon Sinek




    Why
    How
    What
Feeling
Start with Why! - Simon Sinek




    Why
    How
    What
Feeling
Start with Why! - Simon Sinek




    Why
    How
    What
Feeling
Start with Why! - Simon Sinek




                   Silversi
                    Live
                      de
    Why
    How
    What
Focus on 86% of the population
Focus on 86% of the population
Focus on 86% of the population




 Innovators   Early Adopters   Early Majority   Late Majority   Laggards
Assemble your team
Feeling
            Two main axes
               Think




Introvert                   Extravert




               Feel
Feeling
                 Four core disciplines
                    Think



     Structure                 Action

Introvert                                Extravert




      Support                  Inspire
                     Feel
Start with why!
What do you really want to achieve?

Focus gradually on 86% of the
population

Select the correct project / system name

Balance between the four disciplines
Feeling:
Why a SharePoint platfom?
Behaviour:
How to embed your platform
Tooling:
Adoption kit, Business Apps
Customer Success Story:
Project Management < 10 days
Rely on each other
Rely on each other
Behaviour
                                                             Psychology or technology?




© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Behaviour
                                                             On a good day



                                                                                     Cautious    Competitive
                                                                                       Precise   Demanding
                                                                                    Deliberate   Determined
                                                                                   Questioning   Strong-willed
                                                                                       Formal    Purposeful

                                                                                      Caring     Sociable
                                                                                 Encouraging     Dynamic
                                                                                     Sharing     Demonstrative
                                                                                      Patient    Enthusiastic
                                                                                     Relaxed     Persuasive



© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Behaviour
                                                             On a bad day



                                                                                         Stuffy    Aggressive
                                                                                     Indecisive    Controlling
                                                                                    Suspicious     Driving
                                                                                          Cold     Overbearing
                                                                                      Reserved     Intolerant

                                                                                          Docile   Excitable
                                                                                          Bland    Frantic
                                                                                       Plodding    Indiscreet
                                                                                         Reliant   Flamboyant
                                                                                       Stubborn    Hasty



© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Behaviour
                                                             8 types based on 2 questions




© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Behaviour
                                                             72 types after 25 questions




© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Behaviour
                                                             72 roles in your project




© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Behaviour
                                                             72 roles in your project




© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Look into your own preferences
Check http://connectingcolours.nl/

Create a team charter
Determine the preferences of your
ambassadors and organization

Maintain the Four Colours Principle
Create a balanced team and software
Behaviour
Getting Things Done (GTD)
Behaviour
        Getting Things Done (GTD)




Input
Behaviour
        Getting Things Done (GTD)




Input
Behaviour
Getting Things Done (GTD)

Input
Behaviour
Getting Things Done (GTD)

Input




Is it actionable?
Behaviour
Getting Things Done (GTD)

Input

                         Trash

Is it actionable?   No    Ever


                         Archive
Behaviour
                    Getting Things Done (GTD)

                    Input

                                             Trash

                    Is it actionable?   No    Ever


                                             Archive
                            Yes



Project   What is my next
             action?
Behaviour
                    Getting Things Done (GTD)

                    Input

                                                          Trash

                    Is it actionable?         No           Ever


                                                          Archive
                            Yes



Project   What is my next
             action?              Does it take > then 2
                                       minutes?
Behaviour
                    Getting Things Done (GTD)

                    Input

                                                          Trash

                    Is it actionable?         No           Ever


                                                          Archive
                            Yes



Project   What is my next
             action?              Does it take > then 2   Yes       Do it!
                                       minutes?
Behaviour
                    Getting Things Done (GTD)

                    Input

                                                               Trash

                    Is it actionable?          No               Ever


                                                               Archive
                            Yes



Project   What is my next
             action?              Does it take > then 2        Yes       Do it!
                                       minutes?


                                          No



                            Delegate           Defer on list
Leave no input behind!
Use Getting Things Done on all input

GTD = Collaboration Guidelines
Make it a common language for
collaboration and productivity
Feeling:
Why a SharePoint platfom?
Behaviour:
How to embed your platform
Tooling:
Adoption kit, Business Apps
Customer Success Story:
Project Management < 10 days
Choose the correct tooling
Choose the correct tooling
Tooling
             Knowledge management
                 Company



  Intranet 1.0             Intranet 2.0

Internal                           External




Collaboration               Extranet
                 Person
Tooling
                 Knowledge management
                  Company
     Structure                Charts
      Content               Applications
      Policies               Activities
Internal                            External


       Blogs                Communities
      Forums                 Bookmarks
        Wiki                   Profiles
                   Person
Tooling
Stay on your platform!
Tooling
            Microsoft SharePoint 2010


• Mail
• Office
  &
• Web Content
• Persons
• Documents
• Applications
• Reports
Tooling
               IBM Collaboration


• Mail
• Applications
• Documents
• Search
  &
• Persons
• Knowledge
• Experience
• Opinions
Tooling
          IBM versus Microsoft
            Company




On Prem                          Cloud




             Person
Tooling
So what about Yammer?
Tooling
A very nice isolated island
Tooling
While 2013 is fully integrated
Tooling
          SharePoint 2010 > 2013
            Company




On Prem                       Cloud




            Person
Stay on your platform!
IBM or Microsoft

Implement all four colours

Go for SharePoint 2013 instead of
Yammer
Feeling:
Why a SharePoint platfom?
Behaviour:
How to embed your platform
Tooling:
Adoption kit, Business Apps
Customer Success Story:
Project Management < 10 days
Customer Success Story
Customer Success Story
Customer Success Story
Project Management <10 days
Customer Success Story
             Just another SharePoint site




Fase 0 - 3 days
Requirements workshop
Configuration of our xRM Project
Management template
Install it on existing 2010 environment
Customer Success Story
Technical delivery is the start




  3G
Customer Success Story
Michael Sampson
Customer Success Story
Using the blended approach
Customer Success Story
            Stage 1: Winning Attention

Communicate the Why
2,5% reach: Innovators > Early adopters

Communication plan

Collaboration guidelines

Launch announcement for 1st pilot wave
group
Customer Success Story
             Stage 2: Cultivating Concepts

Train on the How
16% reach: Early adopters > Early majority

Classroom training “Getting Things
Done with Outlook & SharePoint”

Classroom training “What’s new with
Project Room”

Distribute GTD e-books
Customer Success Story
             Stage 3: Enliving Applicability

Show the What
50% reach: Early adopters > Majority

24x7 support channel

Quick Reference Cards

Tip of the week including video link

Advanced training for key users
Customer Success Story
             Stage 4: Making It Real

On the Job Support
84% reach: Early majority > Late majority

Over the shoulder support

Reference stories / -video

Best Practices Forum

Measure usage & Communicate growth
Customer Success Story
86% reach in 10 weeks
Feeling:
Why a SharePoint platfom?
Behaviour:
How to embed your platform
Tooling:
Adoption kit, Business Apps
Customer Success Story:
Project Management < 10 days
Leave your business card to
make a chance to win!
Roland Driesen
r.driesen@silverside.nl
twitter.com/RolandDriesen
linkedin.com/in/RolandDriesen




                           58

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Uw SharePoint Expeditie? Werkelijke adoptie van uw platform!

  • 1. Uw SharePoint Expeditie? Het platform werkelijk laten gebruiken! Really implementing your SharePoint platform SharePoint Connections - 20/11/2012 - Amsterdam
  • 3. Your project lost in the snow?
  • 4. Or on top of a great platform?
  • 5. 3G
  • 7. Feeling: Why a SharePoint platfom? Behaviour: How to embed your platform Tooling: Adoption kit, Business Apps Customer Success Story: Project Management < 10 days
  • 8. Feeling: Why a SharePoint platfom? Behaviour: How to embed your platform Tooling: Adoption kit, Business Apps Customer Success Story: Project Management < 10 days
  • 11. Feeling Start with Why! - Simon Sinek
  • 12. Feeling Start with Why! - Simon Sinek Why How What
  • 13. Feeling Start with Why! - Simon Sinek Why How What
  • 14. Feeling Start with Why! - Simon Sinek Why How What
  • 15. Feeling Start with Why! - Simon Sinek Silversi Live de Why How What
  • 16. Focus on 86% of the population
  • 17. Focus on 86% of the population
  • 18. Focus on 86% of the population Innovators Early Adopters Early Majority Late Majority Laggards
  • 20. Feeling Two main axes Think Introvert Extravert Feel
  • 21. Feeling Four core disciplines Think Structure Action Introvert Extravert Support Inspire Feel
  • 22. Start with why! What do you really want to achieve? Focus gradually on 86% of the population Select the correct project / system name Balance between the four disciplines
  • 23. Feeling: Why a SharePoint platfom? Behaviour: How to embed your platform Tooling: Adoption kit, Business Apps Customer Success Story: Project Management < 10 days
  • 24. Rely on each other
  • 25. Rely on each other
  • 26. Behaviour Psychology or technology? © Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
  • 27. Behaviour On a good day Cautious Competitive Precise Demanding Deliberate Determined Questioning Strong-willed Formal Purposeful Caring Sociable Encouraging Dynamic Sharing Demonstrative Patient Enthusiastic Relaxed Persuasive © Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
  • 28. Behaviour On a bad day Stuffy Aggressive Indecisive Controlling Suspicious Driving Cold Overbearing Reserved Intolerant Docile Excitable Bland Frantic Plodding Indiscreet Reliant Flamboyant Stubborn Hasty © Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
  • 29. Behaviour 8 types based on 2 questions © Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
  • 30. Behaviour 72 types after 25 questions © Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
  • 31. Behaviour 72 roles in your project © Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
  • 32. Behaviour 72 roles in your project © Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
  • 33. Look into your own preferences Check http://connectingcolours.nl/ Create a team charter Determine the preferences of your ambassadors and organization Maintain the Four Colours Principle Create a balanced team and software
  • 35. Behaviour Getting Things Done (GTD) Input
  • 36. Behaviour Getting Things Done (GTD) Input
  • 38. Behaviour Getting Things Done (GTD) Input Is it actionable?
  • 39. Behaviour Getting Things Done (GTD) Input Trash Is it actionable? No Ever Archive
  • 40. Behaviour Getting Things Done (GTD) Input Trash Is it actionable? No Ever Archive Yes Project What is my next action?
  • 41. Behaviour Getting Things Done (GTD) Input Trash Is it actionable? No Ever Archive Yes Project What is my next action? Does it take > then 2 minutes?
  • 42. Behaviour Getting Things Done (GTD) Input Trash Is it actionable? No Ever Archive Yes Project What is my next action? Does it take > then 2 Yes Do it! minutes?
  • 43. Behaviour Getting Things Done (GTD) Input Trash Is it actionable? No Ever Archive Yes Project What is my next action? Does it take > then 2 Yes Do it! minutes? No Delegate Defer on list
  • 44. Leave no input behind! Use Getting Things Done on all input GTD = Collaboration Guidelines Make it a common language for collaboration and productivity
  • 45. Feeling: Why a SharePoint platfom? Behaviour: How to embed your platform Tooling: Adoption kit, Business Apps Customer Success Story: Project Management < 10 days
  • 48. Tooling Knowledge management Company Intranet 1.0 Intranet 2.0 Internal External Collaboration Extranet Person
  • 49. Tooling Knowledge management Company Structure Charts Content Applications Policies Activities Internal External Blogs Communities Forums Bookmarks Wiki Profiles Person
  • 50. Tooling Stay on your platform!
  • 51. Tooling Microsoft SharePoint 2010 • Mail • Office & • Web Content • Persons • Documents • Applications • Reports
  • 52. Tooling IBM Collaboration • Mail • Applications • Documents • Search & • Persons • Knowledge • Experience • Opinions
  • 53. Tooling IBM versus Microsoft Company On Prem Cloud Person
  • 55. Tooling A very nice isolated island
  • 56. Tooling While 2013 is fully integrated
  • 57. Tooling SharePoint 2010 > 2013 Company On Prem Cloud Person
  • 58. Stay on your platform! IBM or Microsoft Implement all four colours Go for SharePoint 2013 instead of Yammer
  • 59. Feeling: Why a SharePoint platfom? Behaviour: How to embed your platform Tooling: Adoption kit, Business Apps Customer Success Story: Project Management < 10 days
  • 62. Customer Success Story Project Management <10 days
  • 63. Customer Success Story Just another SharePoint site Fase 0 - 3 days Requirements workshop Configuration of our xRM Project Management template Install it on existing 2010 environment
  • 64. Customer Success Story Technical delivery is the start 3G
  • 66. Customer Success Story Using the blended approach
  • 67. Customer Success Story Stage 1: Winning Attention Communicate the Why 2,5% reach: Innovators > Early adopters Communication plan Collaboration guidelines Launch announcement for 1st pilot wave group
  • 68. Customer Success Story Stage 2: Cultivating Concepts Train on the How 16% reach: Early adopters > Early majority Classroom training “Getting Things Done with Outlook & SharePoint” Classroom training “What’s new with Project Room” Distribute GTD e-books
  • 69. Customer Success Story Stage 3: Enliving Applicability Show the What 50% reach: Early adopters > Majority 24x7 support channel Quick Reference Cards Tip of the week including video link Advanced training for key users
  • 70. Customer Success Story Stage 4: Making It Real On the Job Support 84% reach: Early majority > Late majority Over the shoulder support Reference stories / -video Best Practices Forum Measure usage & Communicate growth
  • 71. Customer Success Story 86% reach in 10 weeks
  • 72. Feeling: Why a SharePoint platfom? Behaviour: How to embed your platform Tooling: Adoption kit, Business Apps Customer Success Story: Project Management < 10 days
  • 73. Leave your business card to make a chance to win!

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