1. Robin McLeod
14232 Dallas Parkway #208
Dallas, TX 75254
mamamcleod@yahoo.com
(214) 406-6962
PROFILE: A Team player that thrives in highly competitive environments. High standards of quality
customer service, ownership of problems and solutions. Goal oriented, deadline capable with excellent
attention to detail and always willing to go above client’s needs.
EXPERIENCE:
Compucom Dallas, TX 06/15-Present
H.R. Compliance Associate/Payroll
• Process various stages of reduction in force.
• Prepare subpoena information for associates, legal, state and federal.
• Managing daily R.I.F. spreadsheets, processing separation agreements from former associates.
• Prepare associates payroll and benefits calculation for reduction in force payments, etc.
• Company policies as well as consideration for personal matters in H.R., confidentiality.
Flagship DFW Airport, TX 02/15-06/15
H.R. Specialist, Benefits Coordinator
(Contractor)
• Recruitment/Job Placement locating candidates for the positions.
• New Hire/Termination working within the legal guidelines of employment.
• Labor Relations knowing and applying labor laws.
• Payroll and Benefits calculation of hours worked, vacation, PTO, overtime, etc.
• Company Policies as well as consideration for personal matters in H.R., confidentiality specialist.
• Enrollment and insurance specialist I am a licensed insurance agent, I enrolled employees in the
medical plans for the affordable health plan.
• Assist candidates in obtaining an airport security badge, walking them through the rules and
regulations to work at DFW airport in various terminals.
• Performing background checks, security forms specifically designed by homeland security to work at
DFW airport.
• Training candidates on various rules and regulations regarding the terminals they are working in
which are vendor specific.
•
Mosaic Sales Solutions
Payroll Representative Irving, TX 11/14 – 02/15
(Contractor)
• Monitor Mosaic payroll email box from employees and Human Resource
• Assign cases from ITSM system to payroll representatives in reference payroll issues and concerns
• Process payroll in Ceridian new hire, terminations, rate changes, W4, direct deposit
• Process special check requests, stop payments, garnishments and verification employment
• Assist with timekeeping system verify hours activate new hires, and reset passwords
TPI & Associates Dallas, TX 10/10 – 11/14
Payroll Specialist
• Process bi-weekly payroll for 300 employees in SAP
• Upload new hires, terminations, salary increases, benefit changes, direct deposit
• Process all special check requests, stop payments, direct deposit reversals, garnishments
• Process General Ledger each pay period for accounting
SunTrust Bank Columbus, GA 08/07 - 04/10
Financial Service Representative
• Handle bank operation task for personal checking and savings accounts
• Process wire transfers, and research any discrepancies on customers accounts
• Manage credit card, on-line banking, money market, CD accounts and Mortgage payments
• Identify and make appropriate referrals to high-end clients with regard to investment opportunities
2. • Analyzed and research approval for increase in line of credit with bank
Paragon Benefits Columbus, GA 10/03 – 08/07
Employee Service Representative
• Took inbound calls for health care questions, issues or concerns
• Provide benefit information co-payment, break down out-of- pocket expense, deductible amount
• Update client information in system address changes, family status changes, order new medical
cards
• Process and post benefit payment premiums to client’s accounts
EDUCATION:
• Certified in Payroll Management 2014
• Texas State Life Insurance License 2013
• Brookhaven College 2010
• Accounting Certificate, North Carolina 1987
• Card Law Certified, Wilmington, Delaware 1990
COMPUTER SKILLS:
Microsoft Office, PeopleSoft, QuickBooks, Peachtree, SAP, Workday, ADP, Excel, Ceridian, Macros