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INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                               
 




 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                              




                                     PREFACE

    Luo Bin, a story that can be used
              as a preface
 
 
 




L
              uo Bin was a Skema Business                  dreams of capitalism as many others

              School    student.     A    young            among French Business Schools.

              French man who grew up in                    At dawn of his third and last year of study

the American Dream, fascinated by the Big                  in that Business School, he found himself

Apple, and intrigued by Las Vegas and                      facing a simple dilemma that would,

Miami flashy and overrated, by the Show                    nevertheless, have a huge impact on his

off, patriotic and entrepreneurship image                  future: to leave and discover a country and

of American citizens, with the ultra                       a culture that didn’t seemed attractive to

dynamism of the Silicon Valley and the                     him at the real beginning or to drop his

astonishing    domination       of    American             mere objectives that first made him

movies on international screens.                           decided to enter a Business School: to get a

In some ways, a typical young man born in                  professional       or    academic       significant

the 80’s rocked and nourished by the                       experience in a foreign country.

American fever, and utterly fascinated by                  Then, despite the deception not to find a

the Big Apple fragrances, a student who                    way to live one in the US during these four


                                 Robin Garabedian – Msc IMBD 2010                                           2 
          SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                   Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                                 

years of study, and rather than passing his                 Beijing,      Shanghai,       Nanjing,        Guilin,

diploma without any rewarding experience                    Yangzhou or Shenzhen, he had the same

abroad, he made his decision in 2009 to                     feeling everywhere, the impression to

finally discover the Middle Kingdom.                        evolve in a country with a voracious

The 13th of September 2009, he took off                     dynamism, constantly changing, just like

for Shanghai, very excited and aware, at                    an open-air giant building site. Shanghai

least theoretically, of this country increase               gave him the feeling to be the Asiatic New

of size. Even if it was said a developing                   York, but with a 100 times higher

country by the global economy, he knew                      potential. He also understood quickly that

that most of these prejudices was the result                the expression “The great number gives the

of the lack of knowledge these same                         strength” was meaningful in that 1,3

countries keeps on having concerning                        billion    inhabitants      country,        where   a

China, whatever big and important this                      “small” city like Suzhou brings together

country     is.     Ignorance,        lack      of          between 6 and 9 million citizens, in other

understanding, and even fear are the main                   words around 3 times Paris and its suburbs.

reasons.

The advantage of this situation is, the                     He found out an open-minded population,

biggest the prejudices are, the biggest the                 in contrast of the image still depicted in too

realization will be as well. It is what                     many western countries. A population who

happened to Luo Bin. From the real                          is now conscious of her strength, whose

beginning of his life in Shanghai until the                 thirst for achievement and recognition is at

end of the 4 months of study, he became                     least as equal as their suffered frustration

aware of what the big majority of persons                   during years of occupation. He was

were saying, years ago: that China has                      astonished to notice that a country

today, more than ever, the capacity to                      considered as “developing” was in many

become the world leader. Be it in Suzhou,                   fields     more     advanced      technologically


                                  Robin Garabedian – Msc IMBD 2010                                              3 
           SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                    Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                                

speaking than the US or the Old World                      developed       societies,       differences     that

countries. He discovered with interest the                 certainly     explain      the     “controversial”

wealth of the local economical fabric, the                 diplomatic       and     commercial         relations

dynamism and the finials strength of the                   between China and the other world leaders.

Chinese industry, noticing they couldn’t be

jealous   of   American       and     European             The Great Digital Wall is the choice of an

multinational companies any longer.                        economic field that crystallizes probably

                                                           more than the others the excesses and

He took advantage of his travel to improve                 contradictions of this country: the Chinese

his knowledge through marketing analysis                   Internet market. It is as well the choice of

of local firms, especially in the Internet                 an issue that can be implemented on many

and New technologies fields, and he left                   economic fields in China: the difficulty for

the country resolving not to drop down all                 western firms to move in the Empire of the

the work he started there…                                 Middle.

As you may understand, this is a

caricatured story, voluntarily embellished                                           Robin Garabedian
                                                                                                Paris
in that part of the file, about my own
                                                                                         August 2010
Chinese experience. I don’t have the

pretentiousness to speak about myself in

this file, which will be useless, but just to

explain how this academic experience has

deeply transformed my perception toward

this country, whose evocative name of

“The Middle Kingdom” is more and more

making sense, a country where culture and

history are deeply different from our


                                 Robin Garabedian – Msc IMBD 2010                                             4 
          SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                   Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                                 




               TABLE OF CONTENTS


PREFACE: Luo Bin, a story that can be used as a preface                                                  p.3

EXECUTIVE SUMMARY                                                                                        p.8

METHODOLOGY                                                                                              p.10

LIST OF TABLES AND FIGURES                                                                               p.11


INTRODUCTION: The world new master?                                                                      p.12

CHAPTER 1: A STORY OF HISTORY                                                                            p.16
1.1 BRIEF LOOK INTO THE CHINA HISTORY                                                                    p.16
1.2 CHINA IS BACK ON THE TOP OF THE WORLD CHESSBORD…                                                     p.20
1.3 …AND WE CAN SEE IT                                                                                   p.22


CHAPTER 2: IMPACT OF THE INTERNET ON THE CHINESE SOCIETY                                                 p.25

2.1 CHINA THE INTERNET “Uncle Sam”!                                                                      p.25
2.1.1 A LITTLE BIT MORE THAN A DECATE OF INTERNET CONSUMTION                                             p.25
2.1.2 FROM THE ECONOMIC OPENING TO THE VIRTUAL OPENING                                                   p.28
2.2 INTERNET A CULTURAL AND SOCIETAL CHANGE AGENT FOR CHINA                                              p.31
2.2.1 A HOPE FOR FREEDOM IN CHINA                                                                        p.31
2.2.2 STOREFRONT AND IDENTITY                                                                            p.34
2.2.3 PUBLIC OPINION AND ONLINE ACTIVISM                                                                 p.37
2.3 POLITICAL, ECONOMICAL AND SOVEREIGNTY ISSUES                                                         p.42
2.3.1 ECONOMICAL STRATEGY                                                                                p.42
2.3.2 CONTROL STRATEGY                                                                                   p.44
2.3.2.1 The Great Firewall of China                                                                      p.46
2.3.2.2 Cyber-Police & Cyber-Warriors: « Boys in Blue » and the « Red Visitors »                         p.47
2.3.2.3 Collaboration and Self-regulation                                                                p.48
2.3.3 GOVERNMENT ONLINE “ACTIVISM” STRATEGY                                                              p.50
2.3.3.1 Government 2.0                                                                                   p.50
2.3.3.2 A new government legitimacy!                                                                     P.52


                                   Robin Garabedian – Msc IMBD 2010                                             5 
            SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                     Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                       
 



CHAPTER 3: THE “NON INTERNATIONAL” WORLD BIGGEST INTERNET
MARKET                                                         p.54

3.1 OVERLOOK OF THE CHINA INTERNET MARKET                      p.54
3.1.1 GENERAL FACTS AND FIGURES                                p.54
3.1.2 CHINA DIGITAL LANDSCAPE                                  p.56
3.1.2.1 Network access                                         p.56
3.1.2.2 Network application & users behaviors                  p.58
3.1.3 MOBILE PHONE REVOLUTION                                  p.63
3.1.4 KEY INTERNET PLAYERS IN CHINA                            p.65
3.2 THE RISE OF THE DIGITAL GIANT                              p.66
3.2.1 FROM COPYCAT TO THE NEW WORLD DIGITAL LABORATORY         p.66
3.2.2 TENCENT QQ SUCCESS STORY                                 p.68
3.2.3 BAIDU, THE “CHINESE GOOGLE”                              p.73
3.3 WESTERN INTERNET COMPANIES IN CHINA                        p.76
3.3.1 CHINA WHERE WESTERN INTERNET COMPANIES OFTEN FAILED      p.76
3.3.2 GOOGLE CASE STUDY                                        p.78
3.3.3 HOW TO CRACK CHINA’S INTERNET MARKET AND AVOID FAILURE   p.81



LEARNINGS & CONCLUSION:
China becoming the “guiding light of the Internet world”       p.84


REFERENCES                                                     p.87

APPENDICES                                                     p.89
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                        




           EXECUTIVE SUMMARY


•   History in China plays a role similar to               •    The central power applied to set up a
    religious texts in other cultures. And it                   repressive, solid and competent system
    is through history that the notion of                       by organizing the political censorship
    “devotion” has to be understood.                            at every levels of the network
                                                                infrastructure. This system is built
•   China is back on the top of the world                       around three axes: the "Great Firewall
    Chessboard. In 2010 China has                               of China", an efficient Cyber Police
    surpassed Japan as the world 2nd                            and the collaboration and self-
    economic puissance                                          regulation of the Internet users,
                                                                moderators or hosts.
•   Internet became one of the most
    revolutionary technology to evolve in                  •    The state is using the power of the
    China and a popular and important tool                      Internet to modernize its country and to
    of modernisation.                                           prolong its rule.

•   Internet remains a problematic issue in
    China. An issue on three big levels: at                •    With 420 million of net citizens up to
    a societal level, at a political level and                  June 2010, China is closer than ever to
    at an economical level.                                     reach the gap of the half-billion
                                                                Internet users. The number of net
•   The advent of Internet in China                             citizens in china is now more than the
    corresponds to the arrival of a real                        Internet population of its two
    space of freedom that did not exist                         followers, the United States and the
    before. The Chinese society has opened                      Japan (respectively of 239,9 million
    to the world and the world opened to it.                    and 99,1 million Internet users).
                                                           •    China Internet market has crossed
•   The emergence of Internet introduce
                                                                CNY 290 Billion by 2009 and it is
    the notion of individualism and
                                                                expected to cross CNY 900 Billion by
    competition in the Chinese society
                                                                2012.
•   Internet brings an area of “ liberty of                •    For long time Internet cafés were the
    expression” allowing Chinese people to                      first and the only place where Chinese
    express a public opinion, a “cyber                          people could found computers and get
    public opinion” and an “online                              connected to the online world.
    activism” which is “a response to the
    grievances, injustices, and anxieties                  •    This growing diversification of devices
    caused by the structural transformation                     used for surfing on Internet, mainly
    of Chinese society”.                                        mobile devices (mobile phone and
                                                                laptop), boost the amount of time


                                 Robin Garabedian – Msc IMBD 2010                                      7 
          SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                   Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                        

    spend by Chinese Internet users. Thus,                 •    The Chinese Internet Giant names are:
    in the first half-year of 2010, Chinese                     Tencent QQ, Baidu, Alibaba, Taobao,
    net citizens spent an average of 19,8                       Sina, Youku, Renren…
    hours by week online, up from 18,7
    hours in December 2009.                                •    Chinese Internet Giant well understood
                                                                the necessity to adapt the western
•   While over 70% of the American                              models to the Chinese user experience.
    Internet population is over 30 years
    old, the opposite is true in China,                    •    QQ is the world largest online
    where more than 70% of the Internet                         community with 583 million active QQ
    population is under 30 years old.                           accounts (and is said to be covering
                                                                95% of Chinese Internet users and 78%
•   Chinese Internet users use their Internet                   of China’s IM market in terms of
    connections principally for two things:                     frequency of use), a number bigger
    to entertain themselves and to                              than the total population of the
    communicate with other.                                     European Union, and the most
                                                                lucrative social network with a market
•   Video-streaming and music sites are                         capitalization of $38 billion.
    key entertainment destinations for
    Chinese digital users.                                 •    EBay, Yahoo, Myspace, all of them
                                                                failed to live up to their initial
•   The third increasingly prevalent form                       expectation.
    of entertainment in China is online
    gaming (China Online Gaming market                     •    Internet companies have largely failed
    is expected to cross CNY 70 Billion by                      in China because they don’t have local
    2012).                                                      expertise, are too slow to adapt and
                                                                don’t know how to deal with the
•   72,4% of Chinese Internet consumers                         Chinese government.
    use the Internet for IM
                                                           •    The first step to trying to succeed on
•   For many people in China, the mobile
                                                                the Chinese Internet market is to
    Web is the only one they need.
                                                                understand how the Chinese Internet
•   The Chinese web market is very                              ecosystem works and then to learn the
    competitive, with hundreds of actors                        lessons from the failures of each other
    which compete intensely                                     and from the success of local
                                                                companies.




                                 Robin Garabedian – Msc IMBD 2010                                      8 
          SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                   Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                          




                        METHODOLOGY


Internet in China: The great digital wall, is               results collected were not enough efficient

a reflexion on the impact of Internet on the                to identify clear trends or point of view.

Chinese society and an analyse of the
                                                            CHINA FRIEND OR FOE?
specificities of the Chinese Internet market                By Hugo De Burgh
                                                            Icon Books, 2006
and the repercussions that generate for
                                                            INTERNET ET LA CHINE
Internet western companies.                                 By Pierre Haski
                                                            Seuil, 2008
To help me in this reflection, and allow me
                                                            THE POWER OF THE INTERNET IN
to compare various points of view and                       CHINA: CITIZEN ACTIVISM ONLINE
                                                            Guobin Yang
theories, I used 4 books, two quantitative                  New York: Columbia University Press,
                                                            2009
studies, and dozen of blogs run by experts,
                                                            RED WIRED: CHINA’S INTERNET
specialised on Internet issues, Marketing                   REVOLUTION
                                                            Sherman So & J. Christopher Westland
issues and China.                                           Marshall Cavendish Business, 2010

Otherwise, to complete these data I tried to                CHINA’S DIGITAL
                                                            GENERATIONS 2.0
conduct my own study by launching a                         Digital Media and Commerce Go
                                                            Mainstream
discussion on my twitter account (which                     David C. Michael & Yvonne Zhou, May
                                                            2010
includes    200      followers      from      new
                                                            STATISTICAL REPORT ON INTERNET
technologies      fields,   from      Marketing,            DEVELOPMENT IN CHINA
                                                            China Internet Network Information
Advertising and Media fields) on the topics                 Center (CNNIC)
                                                            July, 2010
covered in this report. Unfortunately,




                                  Robin Garabedian – Msc IMBD 2010                                       9 
           SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                    Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                               




              LIST OF TABLES AND
                    FIGURES


Figure.1 Net Citizen scale and popularization rate in China (Source CNNIC)                             p.55

Table 1. The Six Chinese Internet User Segments                                                        p.61

Figure.2 Mobile Media Usage - Q1 2010; US vs China (Nielsen)                                           p.64

Table 2. Market leaders by catégories                                                                  p.66




                                 Robin Garabedian – Msc IMBD 2010                                         10 
          SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                   Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                         




                        INTRODUCTION

                The world new master?



F
           or those who‘ve been in china it                brought American and European countries

           is just amazing how quickly                     at a dominant position within the world

           this country changes. For those                 chessboard, the thirst of recognition of

who have never been in china it’s just                     Chinese people is bringing the country at

frightening!                                               the place where it has always wanted to be:

                                                           In the middle of the world economy. You

Chinese people are “starving people”. It is                just have to look how eagerly they eat, how

in these terms that the French magazine                    they laugh, how young Chinese fight to

“Le Point” starts his special report about                 win a basketball game, a soccer game or

China in his December 2009 edition. And                    whatever other game, how they compete to

to be honest I totally agree with this image.              always build the higher building. Just

Don’t see here a pejorative way to describe                listen to the Shenzhen textile or high

the Chinese people but, I think that it is                 technologies factories workers, who will

now clear that the first and maybe the main                explain you that they are working overtime

strength of the empire of the middle is his                to afford a small piece of what we already

people. As well as the knowledge and the                   have, dream of starting a small company

creative ideas of western people have                      and become their own bosses, etc… Then


                                 Robin Garabedian – Msc IMBD 2010                                      11 
          SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                   Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                                

you will maybe understand what I’m                         what it means for the workers, the

talking about.                                             peasants, the 1.3 billion men and women

At a time where the crisis is biting the                   who didn’t had the same opportunities that

world economy, where terms like decrease,                  we had. The ogre of Middle feeds on

savings, and protectionism are key words,                  materialism, but also and especially on

while the Westerners are more and more                     revenge on his own history. A history that

worried about their personal well-being,                   leads us to the following conclusion: the

the Chinese are instead driven by a                        current situation of China is everything

common desire to live and get richer which                 except a hazard.

is at least equal to the excessiveness of

their own country.                                         Back in the global headline news for few

                                                           years (especially because of its dramatic

All around the world, in wealthy countries,                growth and its spectacular organization of

people and states are afraid to see their                  the Olympic Games in 2008, and more

factory moving to China. They want it to                   recently      because      of     the       Universal

stop. Unfortunately we are probably only                   exhibition), there is today one special field

at the beginning of the game. Don’t                        in the economy that crystallizes the thirst

misunderstanding,     the    empire      of   the          of recognition of the Chinese people and

middle is more than ever deserving its                     the global fascination concerning their

name and in a sense it is only fair. Fair,                 country: Internet. If you look after

towards thirty years of extraordinary                      information concerning China on Google,

efforts that have transformed a " backward                 you can be 80% sure the results will be

" and half destitute country into a world                  linked      to    the     Internet      in     China

superpower. We must imagine this is a                      (cyberattacks, censorship, Green Dam,

long walk out of the Maoist night, and                     Google Case...). And once again, this is all



                                 Robin Garabedian – Msc IMBD 2010                                            12 
          SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                   Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                         

but an hazard. If you answer the following                 are now called Google, Microsoft, Apple,

questions, you will easily understand why!                 Yahoo, Facebook, Twitter…

According to you, which field best defines                 Nonexistent few years ago, the Chinese

our   21th   centuries     societies?     Which            Internet has experience a dramatic rise, and

economic field is able to claim having in                  with more than 420 million users and an

the same time a cultural, economic and                     annual growth over 15%, we can say that

politic influence on all the developed                     this market is just at the beginning of its

countries? Which means allow you to be                     life. But, in a country where the opening to

informed, to be entertained, to share, to                  other countries is still limited, where it is

exchange, to make business wherever and                    almost cultural to control people thoughts

whatever the place is in the same time?                    through the control of Medias, where we

Which is the first and unique cross-border                 can find strong protectionist policies in

massive media, at the global scale? Which                  order to make local firms stronger, the

economic field best crystallize the renew                  advent and the development of Internet

and the contradictions of the Middle                       become a major challenge for Chinese

Kingdom?                                                   authorities, but also for foreign firms.

The answers of these questions are                         Then, if you want to draw up what defines

obvious. Internet. Internet is everywhere in               the current Chinese society and what is the

our lives, at every moment, and whatever                   Chinese market in general, you just have to

the localization is. Internet has deeply                   catch a glimpse to the Internet in China.

transformed the way people communicate                     On the one side, the best way to express

with each other, express their opinion,                    his/her opinion and a potential market that

consume, work, and become a pillar of our                  offers resources and business possibilities

modern societies. The economic monsters                    very attractive, and on the other side, a

                                                           very powerful tool for the censorship



                                 Robin Garabedian – Msc IMBD 2010                                      13 
          SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                   Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                         

implementation and very strong constraints                 Internet question. Then, we will try to

to move in China for foreign firms. A fact                 answer the following issues:

a bit opposed to the opening desire claimed
                                                           - WHAT ARE THE IMPACTS OF THE
by the CCP these last years.
                                                           ADVENT OF INTERNET ON THE
Then, the point of this report will be based
                                                           CHINESE SOCIETY?
on historic and cultural data presented in
                                                           &
the Chapter 1. We will also use qualitative

and quantitative studies of the Internet in                - WHY WESTERNERS INTERNET

China and confront different concrete case                 COMPANIES HAVE DIFFICULTIES

stud, but also different points of view,                   TO SUCCEED ON THE CHINESE

from writers, economists, journalists, and                 INTERNET MARKET?

of course from specialist of the Chinese




                                 Robin Garabedian – Msc IMBD 2010                                      14 
          SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                   Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                                 




                                 CHAPTER 1

                         A story of History

1.1 BRIEF LOOK INTO THE CHINA                              great ideal of the Chinese civilization:
HISTORY
                                                           Unity. A unity that can be put into practice




D
               on’t be afraid, the purpose                 on      different    level     of     the      society
               of this report is not to trace              (government,            culture,            family…).
               the history of China. But in                Traditionally, Chinese people use to be
this country more than elsewhere the                       religious believers, and they especially
history is a crucial element to understand                 used to believe in the cyclical theory of
the attitude and position of China in its                  history, that each cycle has the tendency to
relations with the world.                                  be rather less acceptable than the former,

                                                           with the following assumption: the further
There are two things to know about                         we get from the legendary past, the more
Chinese history. First of all, that the                    difficult it is to emulate its successes. This
Chinese civilization is the longest-lasting;               idea born in a thought, there is no factual
and second, that knowing it is essential to                basis     to   support     this     idea.     It   was
understand a whole country. The China                      maintained for a few generations until

history could be resumed as a succession                   inevitable war, be it between dynasties,
of dynasties running around the common                     because of peasant rebellion, but also


                                 Robin Garabedian – Msc IMBD 2010                                              15 
          SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                   Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                              

because of the jealousy of the own                         heaven, whose moral duty was to promote

members of the emperor’s family. The end                   harmony and prosperity in the world. He

of a dynasty led to another one and so on.                 had to represent the model of good

                                                           behavior        and      reciprocity        between

The common features of the dynasties we                    generations and people with different

remember are their great achievements.                     social conditions. In the Confucianism

The first dynasty seems to be founded in                   theory,     a   good     working       government

2100 BC. From 770-221 BC, the area of                      depends on consent, not on force.

today’s Central China was divided into

several kingdoms before being unified in                   The Han Dynasty (206 BC- 189 AD) has

221 BC. The “First Emperor” made the                       followed the First Emperor and has

written     language,        the       currency,           expanded China, traded with Rome and

measurements and roads more accessible.                    established foundations for literature and

He also attempted, like Mao did not that                   arts. After a period of disunion, the Sui and

long ago, to destroy thought. He is                        Tang Dynasties (581-907) settled the

commonly associated in Western countries                   “golden Age”: China reformed internal

with his Terracotta Army, the thousands of                 government and made possible a great

life-size figures that fills one of the                    flourishing of sciences and technologies.

underground     guard     chambers       to   the          The world’s oldest Academy of Letters

network of edifices. These figures and their               was founded by the Emperor Xuancong

organization prove the artistic sensitivity                (712-756 AD).

of Chinese people during this era.                         The Ming (1368-1644) consolidated the

According to the Confucianism doctrine,                    achievement of its predecessors and is

the longest-lasting philosophy, the emperor                often seen as the greatest of the dynasties.

represented the link between earth and                     During this period, China was for sure the



                                 Robin Garabedian – Msc IMBD 2010                                           16 
          SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                   Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                               

most successful world superpower, during                      whose rules were believed to be more

which exploration travels were launched                       regulated than those of the Europeans.

by Zheng He. Indeed, he allowed his                           Once the west has surmounted China in

country to reach the African coast in the                     technological competence and military

15th century.                                                 efficiency, the respect went and people

In 1644, The Manchus, a border tribe,                         started to look down on China with pity.

overthrew the Ming and stood in for the                       The real starting point of this decline,

Qing. Unlike the Mongols, who had                             which will lead some years later to the fall

resisted assimilation, the Qing emperors                      of the Imperial system, is the first Opium

were enthusiastic admirers and proponents                     War that opposed the United Kingdom and

of   Chinese       culture.     Their     influence           the Qing Empire from 1839 to 1942. The

extended well into South East Asia, central                   United Kingdom, which previously traded

Asia and Korea. Three of China’s most                         with China for its tea, had a disagreement

scholarly and able emperors were part of                      with Chinese new way to make business

the Qing century.                                             and decided to take control over the opium

                                                              trade market. The British forced China to

By the 19th century, not only was the                         cede the territory of Hong Kong in 1842

administration weakened, but a new force                      and other countries decided to make

was on the scene: A Europe determined to                      similar demands very quickly that the

trade and to compete in order to dominate                     Chinese military (sadly corrupted) could

the world.                                                    not block. Many port cities such as

Until the 19th century, educated Europeans                    Guangzhou and Shanghai were divided

really feared China, whose empire was                         into concessions run by Westerners. The

incredibly rich and magnificent, whose                        French      Concession       for   instance   was

products were greatly sophisticated and                       established in Shanghai in 1849 and the



                                    Robin Garabedian – Msc IMBD 2010                                         17 
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city still bears nowadays the scars of this                 and a famine at a disastrous scale, maybe

period of Western occupation.                               the most murderous that the Earth ever

Followed a humiliating period, in which                     carried. The «Cultural revolution " plunged

European and Japanese troops invaded                        the country into the chaos.

China in order to punish infractions on

agreements     they     had      imposed,      and          On the International plan, due to the Cold

managed much of China’s political and                       War, the US policy of communism

financial affairs.                                          containment and its involvement in the

                                                            Korean and Vietnam wars, China’s options
The Qing Dynasty was overthrown in 1911
                                                            were limited by the international suspicion
and replaced by the Republic. In the 1920s,
                                                            surrounding it. In the same time, in 1950
its energies were greatly weakened with
                                                            the Red Army took over the East
the attempt to gain control over the
                                                            Turkestan, restoring its Chinese name
country, then in resisting Japanese invaders
                                                            Xinjiang, and asserted authority over Tibet.
(1937-45) as well as in fighting communist
                                                            In doing so, they were carrying out their
subversion.
                                                            declared mission of consolidating the Qing
The Republic lost the Civil War in 1949,
                                                            Dynasty borders. In 1997, the British
and a new state was declared on 1 October
                                                            returned Hong Kong, and Portugal gave
1949, the People’s Republic of China
                                                            back Macau in 1999.
(PRC), on 1 October 1949. It is the

beginning of the Mao Tse Tung era (from
                                                            Until foreigners decided to challenge, to
1949 till 1973) that transfers with " The
                                                            defeat and to humiliate their country, most
Great Quantum Leap " and " the cultural
                                                            Chinese people believed that China was
revolution ", intended to revitalize and
                                                            the only civilization. Today we can still
restructure   the     country.     The     "Great
                                                            find people considering that China is
Quantum Leap" will end in a bitter failure

                                  Robin Garabedian – Msc IMBD 2010                                      18 
           SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
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surrounded     by     enemies,        selectively          helped to improve the humanity features

interpreting the history of the past 200                   we know now.

years in order to present their country as                 We are criticizing and distrusting their

unique, not such as a civilization, but as a               astonishing capacity to copy, but when we

victim. Observers argue that this is a very                look back, didn’t Europe copy (not that

important component of the modern                          long time ago) many scientific and

Chinese identity, of nationalism, and a                    technical innovations from a really creative

political factor of great power.                           Empire?!

History in China plays a role similar to                   As many macro indicators seem to

religious texts in other cultures…the                      demonstrate, the beginning of a new cycle

religion of the Chinese ruling classes, but                could be in working order, forecasting the

not only. And it is through history that the               mess     of    the    international         economic

notion of “devotion” has to be understood.                 hierarchy, because the wheel of fortune

                                                           seems to turn irremediably in favour of

                                                           China.
1.2 CHINA IS BACK ON THE TOP OF
THE WORLD CHESSBOARD…                                      The real Quantum leap of China began in

The West likes to consider itself as a                     1976 under Deng Xiaoping, with the

“World     subcontractor”.      But      without           implementation of huge economic and

doubting, we have too quickly forgotten                    industrial reforms. These last ones, said to

that China has been the first superpower                   be “social with Chinese features”, allowed

for 2000 years, from Antiquity till the                    the fast increase in consumption and

Industrial Revolution. We have probably                    exportation, giving the middle-class the

forgotten too soon how much we owe this                    possibility to appear and to grow up. This

country, like its main innovations that                    new class will benefit from more ample

                                                           rights and freedoms but also, especially


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          SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
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during the 80’s, from an improved                           At the same time, the first tensions in Sino-

standard    of    life.   Nevertheless,      these          American relations appeared: on the first

reforms have also contributed to enlarge                    hand, China blamed the USA of military

discrepancy, corruption and to settle in an                 malice (bombing of the Chinese Embassy

“unwelcome cultural influences”.                            in Belgrade in 1999), and on the other

                                                            hand, the USA blamed China of industrial
Break of an assessment, Tiananmen events
                                                            spying. On the local point of view, the
in 1989 that led to an international blame
                                                            population standards of lives kept on
towards China’s government.
                                                            improving in the West side of the country,
Between 1989 and 2002, the reform wave
                                                            creating discrepancies between East and
kept on working following the same
                                                            West, between the countryside and the city
pattern (but improved) as former ones
                                                            more     and     more     growing.      The    first
under Jiang Zeming, who succeeded to
                                                            preoccupation of the country became the
Deng Xiaoping after the terrible events of
                                                            education.
Tiananmen. Despite the embargo decided
                                                            Since 2002, the country continues to
by western countries, the economic growth
                                                            display a 2 figures growth, because of its
of China picked up again (the current
                                                            cheap working force, and because of the
average on economic growth is annually
                                                            trade     possibilities     technologies      offer.
around 8 and 9%). The stability displayed
                                                            Indeed, kept up by the protectionism
during the Asiatic financial crisis in 1997
                                                            measures taken towards the Chinese firms,
was the proof of an economical efficiency,
                                                            and due to the voluntary maintaining of the
and of its growing preponderance. After a
                                                            local currency, the Yuan value is very low.
decade     of    negotiations,    the    Chinese
                                                            The thing is such growth will enable the
government finally entered the World
                                                            Chinese economy to welcome the Beijing
Trade Organization.
                                                            Olympic Games in 2008 and to organize in


                                  Robin Garabedian – Msc IMBD 2010                                           20 
           SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
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2010 the largest World Exhibition ever,                    Better:     the    efforts    that    have   been

showing to the world the revival and the                   implemented by the country for 30 years,

supremacy of the Middle Kingdom.                           coupled with the necessity of multinational

                                                           companies to find new market resources
But these events also allowed to point out
                                                           because Western ones are saturated, have
that the communist government still had
                                                           contributed to make China a substantial
some huge difficulties to stop the evil that
                                                           market and a partner. China is THE place
wears down the country: issues on human
                                                           to be.
and social rights (disastrous management

of the Tibetan issue), on freedom of                       And even if it is not the rooftop of the

speech, on censorship, on a limited                        World, it is in high ground in many fields.

freedom of press and media, on a structural

unsteadiness… and so on.
                                                           Fields where China is the number one!


                                                           Cars industry
1.3… AND WE CAN SEE IT!
                                                           With around 10 million cars sold in 2009,
If China is still far from having its
                                                           China reaches the first place in the car
problems of dramatic growth solved, it has
                                                           industry world market, held by the US
nevertheless succeeded in its bet: to come
                                                           until then.
back at the forefront of the global

economy. Then, China took advantage
                                                           Wind machines
from his capacity to resist the global                     Because China consumes a lot, it has bet

economic crisis to reach the second place                  really soon on the wind power, be it on its

hierarchically speaking, just after the US                 fabrication, or on the creation of the first

and before the Japan.                                      wind farm. It became the first producer of




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this last one. Western powers are buying it                Cars and electric vehicles batteries
                                                           Chinese authorities, who know their
spare parts.
                                                           country lack of oil, has clearly seen the

                                                           opportunity electric vehicles could offer.
Solar panels
In 2007, China became the global leader of                 Because they missed the gas motor

solar panels production. Thousands firms                   revolution, China wants to become the

have decided to get the opportunity too.                   leader of the electric revolution now.

They are offering their services to other

countries like the US or the Japan.                        Mobile phones
                                                           Hello, give me Shenzhen please. China is

                                                           producing over than half the mobile
Colour Television
China is the first global producer of colour               phones sold in the world, from cheap

televisions, far away from the others. All                 products        to      really       sophisticated

technologies (LCD, plasma…) and all                        Smartphone. A large part of this process is

other formats are made there. This                         done is the giant industries of Shenzhen.

production targeting of course developed                   The “made in China” mobile phones can

countries but also developing countries.                   adapt to standards that change from a

                                                           country to another.

Toys
Miniature toys, helicopters, dolls, teddy
                                                           Domestic electrical appliances
bears… Could Santa Claus be Chinese?                       Because Chinese borders are almost

Because the two thirds of the global toy                   closed, the locals could make some

production are made in China, we feel like                 electrical appliances without a strong

saying yes!                                                competition. China has now a huge

                                                           domestic market, and has started to make

                                                           in crowd fridges, washing machines,



                                 Robin Garabedian – Msc IMBD 2010                                         22 
          SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
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ventilators,     air-conditioners,       vacuum             But China is also the number in… Leather,

cleaners…                                                   Low power light bulbs, motherboards,

                                                            digital cameras, cement, ceramics, aspirins,

Textile industry                                            vitamins, containers, granite cobblestones
Who has never wear any « made in
                                                            and paving, aquaculture, crayfish, garlic,
China » stuff? Chinese textile and clothes
                                                            wheat, tobacco, shoes, Nylon, pianos,
exports have overtaken 180 billion dollar
                                                            bicycles,     lighters,     rackets,    sex   toys
in 2009!
                                                            production and…INTERNET!!!



Computer hardware’s
China owns a really famous computer

brand: Lenovo, known to have bought out

the IBM PC division in 2004. This brand

has now reached the fourth place in the

global hierarchy. And even if the brands

are not Chinese, most of computers are in

fact made in China. Many giants of this

field   have      decided      to     implement

production lines there.



Iron and steel
The Chinese industry should display in

2009 a production that overtakes 500

million tonne, which means more than

40% of the global production!




                                  Robin Garabedian – Msc IMBD 2010                                         23 
           SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                    Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                          
 




                               CHAPTER 2

    Impact of Internet on the Chinese
                 society

2.1 CHINA THE INTERNET “Uncle                  reality introduced few years before, in
Sam”!
                                               1987 when the first email was sent (see the
       2.1.1 A LITTLE BIT MORE THAN
       A DECADE OF INTERNET                    figure. Key dates in the Internet history).
       CONSUMPTION
                                               Like any other new born technology in




W
                   hen the biggest country
                                               China, the Internet experienced a rapid
                   in the world meets the
                                               growth.
                   means        of      mass

communication by excellence, we can
                                               Below are some of the most important
expect very interesting effects. We can say,
                                               dates of the Internet history:
at least, that this situation has generated
                                                  • 1987: The first email is sent in
various analysis and commentaries.
                                                      China on the academic network
Officially introduced in the empire of the
                                                      CANET        (Chinese      Academic
middle in 1994, when the country was
                                                      Network)
connected for the first time to the world
                                                  • 1988: The college network of
global Internet network (to the U.S.
                                                      Tsinghua      University    provides
operator Sprint), China’s Internet was in
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                                      

       university student and staff with                            internationally         by        US     carrier

       email service within the university.                         Sprint.

   • 1988: Major cities are connected                           • 1996:        Creation          of    the       first

   • 1990: China registers domain name                              backbone          (ChinaNet,            GBNet,

       “cn” and other networks begin to                             CERNET) and the first Internet

       arise.                                                       coffee in China.

   • 1993: Primary Telecom services                             • 1997:       China        Internet        Network

       established – China Telecom. More                            Information            Center          (CNNIC)

       networks         become                directly              founded under authorization and

       connected to Internet.                                       direction         of         Ministry          of

   • 1994: National Computing and                                   Information (MII).

       Networking       facility        of      China           • 1998: There are 4 official networks

       connected. The first website was                             serving       approximately              1.175

       set up.                                                      million Internet uses.

   • 1995: Commercial use permitted.                            • 1999: Emergence of online open

       Networks      set    up     to        facilitate             and lively discussions.

       beyond academic and research                             • 2000:       first    regulations          of    the

       purposes. China NET, the first                               Chinese authorities on monitoring

       commercial network, begins to                                and Internet filtering.

       operate in major cities Beijing and                      • 2001: creation of the Internet

       Shanghai and allows Individuals to                           Society of China.

       purchase Internet access directly.

       China Net has a number of internal                  However, the use of the Internet remained

       networks      e.g.   CANET              (China      marginal in China until the late 90s. In the

       Academic Network) and is linked                     late 90’s, only 4 million Chinese people



                                 Robin Garabedian – Msc IMBD 2010                                                  25 
          SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
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had an Internet connection, mainly through                     In the technical field, for instance, China

university networks. The end of the 90s                        owned competent and effective operators,

saw the emergence of the big Chinese non-                      providing an access to a fast and fluid

specialized portals. Sina, Sohu, 163.com                       network accessible to the greatest number.

quickly became the meeting points of the                       Furthermore, the first operator of the

Chinese Internet users who could find                          country is China Telecom (present on

there some information different from                          various market: backbone, access, hosting).

traditional      media,     commonly        strongly           Company which is under state control

controlled by the government. Sina.com,                        which knew how to maintain its dominant

for instance, has become the preferred                         position by buying back foreign companies

source of information for a generation of                      but     also    thanks      to    the       help   of

Internet users by setting up its own team of                   anticompetitive practices granted by the

journalists. The real take off of the Internet                 state under the influence of the Ministry of

industry in China eventually took place in                     information Industry (MII). In spite of the

the early 2000s (33.7 million Internet users                   fact that the new operators possess their

in late 2001), which coincided with the                        own IP networks, they have to use the

explosion of the Internet bubble in the                        "local loop managed by China Telecom".

United States.                                                 Conferring to the company of state an

                                                               increasingly important monopoly, and so

This   explosive          growth      reflects    the          allowing the government to control the

convergence of a number of factors: a                          whole network.

quality network infrastructure, services

adapted to the Chinese market, a dynamics

R & D and last but not least, the strategy

applied by the Chinese government.



                                     Robin Garabedian – Msc IMBD 2010                                             26 
              SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
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The seven major ISPs (Internet Services                         •   CIETNET         (China       International

Providers):                                                         Electronic Trade Network) for the

                                                                    commercial fields.

   •   ChinaNet (China Public Computer

       Network, commonly called 163
                                                           2.1.2 FROM THE ECONOMIC OPENING
       Network)      exploited      by      China          TO THE VIRTUAL OPENING

       Telecom, leader in terms of Market                  As written before, one of the reason, in fact

       shares.                                             the main reason, of the crucial expansion

   •   China Public Multimedia Network,                    of the Internet in China was the ability of

       commonly called 169 Network,                        the regime to understand very quickly the

       ChinaNet          main        challenger,           need of the Internet as a means of

       exploited by China Telecom too,                     maintaining       a     sustainable         economic

   •   GBNet (Golden Bridge Network,                       development. Unlike his North Korean,

       exploited by Netcom), Uninet (by                    Cuban      and     Iranian    counterparts      that

       Unicom),       CMNet        (by      China          prevent their population from using the

       Mobile), CSNET (by ChinaSat),                       Internet (in a large majority), the regime of

   •   CGWNET         (China      Great        Wall        Beijing has chosen to promote Internet and

       Network),                                           to use it for its own profit. The President

   •   CERNET (China Education and                         Jiang Zemin declared, in one of his

       Research       Network),       for       the        speeches, that "The development of the

       university                                          Internet is vital for the country". So, thanks

   •   CSTNET        (China      Science        and        to the market socialism advocated by the

       Technology        Network)        for    the        Chinese state added to heavy investments

       scientist field                                     in Internet infrastructures, Internet became

                                                           one of the most revolutionary technology



                                 Robin Garabedian – Msc IMBD 2010                                            27 
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to evolve in China and a popular and                           In their summary of their book, the

important tool of modernisation.                               ‘History of the Internet in China,’ (Choy

                                                               and Cullen, 1999) Richard Cullen and
The    government                  thus      decided    to
                                                               Pinky D W Choy suggest that the Cultural
implement         an     economic             information
                                                               Revolution had a large influence on
development strategy based on three
                                                               making China so slow to adopt new
phases:
                                                               technologies. When China was “cut off
          - "Online Government", all state
                                                               from the world,” (Choy and Cullen, 1999)
          administrations Chinese will be
                                                               it meant that there was virtually no access
          online, in aim to maximize the
                                                               to    new      information       and        to   new
          dissemination of information and
                                                               technologies that had been introduced
          manage information between each
                                                               elsewhere in the world. Once it opened its
          level of power.
                                                               doors to the outside world, updated
          -   "Online             Business",      private
                                                               information            and          instantaneous
          enterprises and state will have their
                                                               communications were introduced in the
          sites    to        be     more      visible   to
                                                               country and China was able to begin the
          International investors.
                                                               process of modernisation and to participate
          - "Family online”, the Internet will
                                                               in the Internet revolution.
          might allows children living away
                                                               The two first issues resulting from this
          from their parents to keep in touch.
                                                               observation.


Nevertheless,          the        Internet    remains   a
                                                               From a societal and a cultural point of
problematic issue in China. An issue on
                                                               view, the advent of Internet in China
three big levels: at a societal level, at a
                                                               brought to Chinese people the opportunity
political level and at an economical level.
                                                               to see beyond the bonders of their country.



                                     Robin Garabedian – Msc IMBD 2010                                            28 
              SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
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INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                                  

Bringing them a new tool of information,                      Beijing that: "The rapid development of

of entertainment and mainly a new field of                    the Internet plays an important role for

expression. They discovered a new way to                      economic growth and the intensification of

communicate between each other but also                       the contacts between various people of the

with people from a different social                           world, but it should be noted that there are

network, from different countries, with                       disturbing      problems       relating     to   the

different cultures. Internet brought them a                   Internet". Understand by " issues of

new means to express their needs, their                       concern relating to the Internet " zone of

wishes and their dissatisfactions. So in                      freedom that might put in danger the

appearance a new area of total freedom and                    sovereignty of the current Chinese socialist

a new opportunity to stand out of the mass.                   power. (See Section 2.2.3)

In appearance only!? (See Sections 2.2.1

and 2.2.2)                                                    Fourteen years after the first Jiang Zemin

                                                              speech and the arrival of the Internet in the

Although the government is supportive of                      empire of the middle territory, China has in

the Internet expansion and dispersion, it is                  2010 the largest number of Internet users

also controlling it, as we can see through                    after the United States. Moreover, the only

the sophisticated and multiple levels of                      cyber-Chinese population is now more

filtering that operates and monitors the                      important than the overall U.S population

Internet use in the country.                                  (308 millions). Impressive and scary facts

Thus, in order to keep on promoting the                       when you know that the rate of Internet

Internet as a major tool, Jiang Zemin                         penetration in China reached only 32% at

explained during his speech at the opening                    the end of June 2010, according to the

ceremony        of    the    World       Computer             study of the China Internet Network

Congress, the 21st of August 2000 in                          Information Centre. By comparison the



                                    Robin Garabedian – Msc IMBD 2010                                           29 
             SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
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INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                                  

rate of penetration of Internet in other                     2.2 INTERNET A CULTURAL AND A
                                                             SOCIETAL CHANGE AGENT FOR
countries like the U.S or the Japan is
                                                             CHINA
around 75%.

So, China succeeds in making its Internet                    2.2.1 A HOPE FOR FREEDOM IN CHINA

network the “Uncle Sam” of the world                         Internet is, in its in-born characteristics, the

Internet mainstream. The Chinese Internet                    most        revolutionary         communication

market became an expandable market,                          technology that the Human race had ever

supplying      powerful       companies         and          achieved. If you are not sure to agree with

innovative tools that are driving the world                  this idea, you just have to look how the

Internet    industry.     The     most       visited         advent of Internet in our western societies

websites in the world are now Chinese                        has drastically changed every level of our

websites. But in an other hand, the Chinese                  day to day lives. But if the Internet had a

Internet firms are still weak beyond their                   huge impact on our sustainable society,

borders while foreign firms, which are                       how should we describe the results

more and more thinking of implementing                       following       the     emergence           of   this

their business on the Chinese network for                    technology on the Chinese society? As a

business      reasons,      are     still    facing          “Revolution” maybe!!!?

difficulties to compete with local players

like Baidu, Soso, Youku or QQ, due to                        In his entitled work "Internet and China"

several    restrictions    and     despite     their         (2008) the journalist Pierre Haski retraces

dominant position in many westerns                           the changes of Internet in the Chinese

countries. (See Chapter 3)                                   society. He reminds us that between 1996

                                                             and 1997, the main avenues of Shanghai

                                                             were dressed in banners arranged by the




                                   Robin Garabedian – Msc IMBD 2010                                            30 
            SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
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regime "praising the virtues of Internet and                where public opinion had no place to be, to

calling the citizens to register”.                          a fragmented world, the Internet one. It

As mentioned earlier, the arrival of the                    corresponds to the arrival of a real space of

Internet on the Chinese ground was above                    freedom that did not exist before.

all the result of an economic calculation by                We must understand that the Internet has

the Chinese regime. But the emergence of                    changed the lives of Chinese people, much

web entrepreneurs, who took part in major                   more than it did to us. The Chinese society

economic powerhouses later, revealed a                      has opened to the world and the world

significant thing: there was an adoption of                 opened to it. The Chinese themselves have

the technology by the public opinion                        begun to communicate with other persons

almost immediately. An adoption that the                    who did not belong to their social network.

Chinese        authorities       didn’t        exactly      They were now able to speak with their

anticipated.                                                families outside the continent and to

Pierre Haski is in the right when he                        discuss      various      topics     on     forums

describes the Internet as a real mass                       (discussions about sexuality for instance

phenomenon in China. Phenomenon that                        appeared)… Internet became a privileged

has changed things at all levels, in                        space for sharing thoughts and feelings. A

particular the flow of information.                         privileged place of expression, a place to

He explained that with the advent of the                    share their opinions. It also became a place

Internet, China has moved from a very                       of learning where young Chinese people

strong     state      culture,      where          the      learn     about     themselves      through    the

entertainment       corresponded          to     what       different identities they maintain online.

decided the party, where information was                    As many young Chinese have no brother

limited to what hyper controlled television                 or sister because of the one-child policy,

and newspapers agreed to distribute and                     the Internet is a privileged place to make



                                  Robin Garabedian – Msc IMBD 2010                                          31 
           SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                    Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                              

new friends, to express themselves, to                      the     Internet     is    mainly       used   for

exchange, and even, in some cases, to find                  entertainment, in particular via online

a soul mate. Pierre Haski goes even further                 video games, and chat.

and believes that thanks to the Internet, a                 Conversely, Guobin Yang believes in his

Chinese teenager have now access to so                      book « The Power of the Internet in China:

many things online that between him and                     Citizen Activism Online » (2009) that the

his father, it is like night and day.                       major breakthrough resulting from the

Let there be no mistake, Chinese people                     arrival of the Internet on the Chinese

can adapt much easier than what we                          ground is found in the emergence of a

believe in western countries, despite the                   Chinese citizen activism online that is

control over Internet, because they can                     opposed to the control and to the drift of

access now to things they had no access a                   the regime. He sees information and

few years ago.                                              entertainment the Internet can provide into

                                                            the background.

Without going into details of the Chinese                   According to me, based on what I have

Internet consumption habits, which will be                  observed during my trip in China, I would

the object of the study more detailed in                    rather agree the point of view of Pierre

Chapter 3, Pierre Haski considers in his                    Haski, although it is clear that the use of

book that the social and cultural impact of                 the Chinese Internet as a place of online

Internet on the Chinese population is                       activism exists and is non-negligible.

expressed through the following use of the

technology: In the cities and in the student

environment, the Internet is used as a

source of information and as a means of

spreading the ideas while more generally



                                  Robin Garabedian – Msc IMBD 2010                                         32 
           SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                    Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                               

2.2.2 STOREFRONT AND IDENTITY                              The novelist journalist considers that the

                                                           Internet plays a fundamental role in the
INDIVIDUALISM
                                                           awareness of the Chinese youth to belong
On top of the enlargement of the freedom
                                                           to a particular ethnic identity.
notion, Pierre Haski reckons that the
                                                           Then, no surprise to notice how diligently
Internet and individualism emerged in the
                                                           the young Chinese generation go and fight
same time in China. Individualism that
                                                           trolls, dragons, elf, living dead and other
couldn’t be perceived not that long ago in
                                                           monsters through online role-plays said
China, because a human being was always
                                                           “massive           Multiplayer”             (Massive
denied to the detriment of the majority
                                                           Multiplayer Online Role-Playing Games or
interest. Then, this notion of individualism
                                                           MMORPG for the gamers). In 2008, China
has been a real novelty in the Chinese
                                                           reached the symbolic number of 1 million
society, following years of collectivism
                                                           players simultaneously on the famous
advocated by the Maoist regime. But this
                                                           game “the World of Warcraft” (WoW) and
issue also coincides to the only child
                                                           numbered around 6 million players in 2009
policy.
                                                           on this same game (out of the 11,5 million
The Internet gave to a whole generation of
                                                           players claimed in 2010 according to one
young Chinese people the opportunity to
                                                           of the game founder, Frank Pearce), before
break with loneliness, to develop the
                                                           they reappraised the network operating
feeling of being part of a group, to satisfy
                                                           licence. These virtual worlds allow the
the   need   of    identification,     of    self-
                                                           Chinese youth to become the heroes of
definition. Over the mere entertainment
                                                           their own world, of their own life.
aspect, revealed by the success of many
                                                           Then, this isn’t more surprising to notice
video games, blog and chats, a desire and a
                                                           that the most read blogs in the world are
real need to exist as an individual is
                                                           Chinese. The blogs of the actress and
hidden.


                                 Robin Garabedian – Msc IMBD 2010                                            33 
          SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                   Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                              

director Xu Jinglei and those of the                       day to day life, between two plains, two

budding writer, amateur racing driver and                  shootings among many other projects and

tormented lady-killer Han Han, are read by                 activities, and everything is written with a

million Chinese people every day, making                   positive     and     consensual       style,   that

Xu and Han the new models of a                             advocates the individual responsibility.

generation who needs landmarks.

                                                           Han Han – involved in politics, sarcastic
                                                           and cynical
Xu Jinglei- positive and consensual.
                                                           http://blog.sina.com.cn/twocold
http://blog.sina.com.cn/xujinglei
                                                           At only 28 years, Han
                      Launched in 2005 on
                                                           Han is a true idol in
                      the    blogging      portal
                                                           China. Car driver and
                      Sina, while she was
                                                           successful author in
                      just a TV star, the blog
                                                           the same time, singer
                      of Xu Jinglei became
                                                           in his spare time, he is especially famed
in two years the most visited in the world,
                                                           because he won in 2008 the competition
and she was given the blogging world
                                                           against Xu Jinglei that elected his blog as
championship.       In 2007, Technocrati
                                                           the most famous in China and the most
(website that awards more than 60 million
                                                           read in the World.
blogs all over the World) has estimated
                                                           Since its launch in 2006 on the Internet
that Xu blog has welcomed at least 130
                                                           platform Sina, his blog has sparked off
million visitors. The actress publishes one
                                                           more than 300 million visits, so much so
or two texts a day that generate each time
                                                           that the American magazine Time put him
hundreds reactions.
                                                           among the 100 most influential persons in
Nevertheless, you won’t find any scoop in
                                                           the World, nearby Barack Obama and
that blog, because Xu merely describes her
                                                           Lady Gaga. Is that all?!


                                 Robin Garabedian – Msc IMBD 2010                                          34 
          SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                   Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
INTERNET IN CHINA : THE GREAT DIGITAL WALL 
                                                                                                                

Once or two a week, he posts a biting                               idiot if you behave like an idiot.

notification that generates an avalanche of                         You want to beat French people,

commentaries. He mentions the corruption,                           don’t you? Then, first try and beat

the elite ignorance, the censorship, the                            Sebastien Loeb in a rallye contest,

flaws of the Chinese educational system,                            this would be grand for China!”

and became famous thanks to his bitter

spirit and his very sarcastic tone.                        COMPETITION
                                                           The     introduction      of    the     notion     of
This Shanghai born in the « Digital
                                                           individualism has also introduced the
Natives » generation has become for many
                                                           notion of competition. In a country with
the non-official voice of the « post-80’s »
                                                           1.3 billion people, one has very few
generation, as we call those who were born
                                                           chances to stand out. However, China’s
after   the   economic       reforms.      These
                                                           forefront      role      and      its        economic
admirers of the Web even call him “The
                                                           development has favoured the Chinese’s
young Master Han”.
                                                           thirst for recognition and pride (one only
Few extracts of his posts:
                                                           has to observe how the newly rich Chinese
    -   At the crack of dawn of the Beijing
                                                           like to show their wealth in the streets of
        Olympic Games, he discloses the
                                                           Shanghai).
        physic standards asked for the
                                                           Besides, the Internet is the best means to
        women who hand medals over to
                                                           reach a good social level. Because on the
        winners, which will make a fool of
                                                           one hand it reflects a certain spontaneity
        the local aerial C.I.O.
                                                           and     on    the     other    hand     it    spreads
    -   Protesting against the Dalai Lama
                                                           information with an outstanding speed, the
        visit in France, nationalists attacked
                                                           Internet is a window upon the World and it
        Carrefour shops. “You are not
                                                           propels one up the social ladder. One only
        going to prove that you are not an
                                                           needs a blog’s post a song or a video of

                                 Robin Garabedian – Msc IMBD 2010                                             35 
          SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France
                   Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall
Internet in China - The Great Digital Wall

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Internet in China - The Great Digital Wall

  • 2. INTERNET IN CHINA : THE GREAT DIGITAL WALL    PREFACE Luo Bin, a story that can be used as a preface       L uo Bin was a Skema Business dreams of capitalism as many others School student. A young among French Business Schools. French man who grew up in At dawn of his third and last year of study the American Dream, fascinated by the Big in that Business School, he found himself Apple, and intrigued by Las Vegas and facing a simple dilemma that would, Miami flashy and overrated, by the Show nevertheless, have a huge impact on his off, patriotic and entrepreneurship image future: to leave and discover a country and of American citizens, with the ultra a culture that didn’t seemed attractive to dynamism of the Silicon Valley and the him at the real beginning or to drop his astonishing domination of American mere objectives that first made him movies on international screens. decided to enter a Business School: to get a In some ways, a typical young man born in professional or academic significant the 80’s rocked and nourished by the experience in a foreign country. American fever, and utterly fascinated by Then, despite the deception not to find a the Big Apple fragrances, a student who way to live one in the US during these four Robin Garabedian – Msc IMBD 2010 2  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 3. INTERNET IN CHINA : THE GREAT DIGITAL WALL    years of study, and rather than passing his Beijing, Shanghai, Nanjing, Guilin, diploma without any rewarding experience Yangzhou or Shenzhen, he had the same abroad, he made his decision in 2009 to feeling everywhere, the impression to finally discover the Middle Kingdom. evolve in a country with a voracious The 13th of September 2009, he took off dynamism, constantly changing, just like for Shanghai, very excited and aware, at an open-air giant building site. Shanghai least theoretically, of this country increase gave him the feeling to be the Asiatic New of size. Even if it was said a developing York, but with a 100 times higher country by the global economy, he knew potential. He also understood quickly that that most of these prejudices was the result the expression “The great number gives the of the lack of knowledge these same strength” was meaningful in that 1,3 countries keeps on having concerning billion inhabitants country, where a China, whatever big and important this “small” city like Suzhou brings together country is. Ignorance, lack of between 6 and 9 million citizens, in other understanding, and even fear are the main words around 3 times Paris and its suburbs. reasons. The advantage of this situation is, the He found out an open-minded population, biggest the prejudices are, the biggest the in contrast of the image still depicted in too realization will be as well. It is what many western countries. A population who happened to Luo Bin. From the real is now conscious of her strength, whose beginning of his life in Shanghai until the thirst for achievement and recognition is at end of the 4 months of study, he became least as equal as their suffered frustration aware of what the big majority of persons during years of occupation. He was were saying, years ago: that China has astonished to notice that a country today, more than ever, the capacity to considered as “developing” was in many become the world leader. Be it in Suzhou, fields more advanced technologically Robin Garabedian – Msc IMBD 2010 3  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 4. INTERNET IN CHINA : THE GREAT DIGITAL WALL    speaking than the US or the Old World developed societies, differences that countries. He discovered with interest the certainly explain the “controversial” wealth of the local economical fabric, the diplomatic and commercial relations dynamism and the finials strength of the between China and the other world leaders. Chinese industry, noticing they couldn’t be jealous of American and European The Great Digital Wall is the choice of an multinational companies any longer. economic field that crystallizes probably more than the others the excesses and He took advantage of his travel to improve contradictions of this country: the Chinese his knowledge through marketing analysis Internet market. It is as well the choice of of local firms, especially in the Internet an issue that can be implemented on many and New technologies fields, and he left economic fields in China: the difficulty for the country resolving not to drop down all western firms to move in the Empire of the the work he started there… Middle. As you may understand, this is a caricatured story, voluntarily embellished Robin Garabedian Paris in that part of the file, about my own August 2010 Chinese experience. I don’t have the pretentiousness to speak about myself in this file, which will be useless, but just to explain how this academic experience has deeply transformed my perception toward this country, whose evocative name of “The Middle Kingdom” is more and more making sense, a country where culture and history are deeply different from our Robin Garabedian – Msc IMBD 2010 4  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 5. INTERNET IN CHINA : THE GREAT DIGITAL WALL    TABLE OF CONTENTS PREFACE: Luo Bin, a story that can be used as a preface p.3 EXECUTIVE SUMMARY p.8 METHODOLOGY p.10 LIST OF TABLES AND FIGURES p.11 INTRODUCTION: The world new master? p.12 CHAPTER 1: A STORY OF HISTORY p.16 1.1 BRIEF LOOK INTO THE CHINA HISTORY p.16 1.2 CHINA IS BACK ON THE TOP OF THE WORLD CHESSBORD… p.20 1.3 …AND WE CAN SEE IT p.22 CHAPTER 2: IMPACT OF THE INTERNET ON THE CHINESE SOCIETY p.25 2.1 CHINA THE INTERNET “Uncle Sam”! p.25 2.1.1 A LITTLE BIT MORE THAN A DECATE OF INTERNET CONSUMTION p.25 2.1.2 FROM THE ECONOMIC OPENING TO THE VIRTUAL OPENING p.28 2.2 INTERNET A CULTURAL AND SOCIETAL CHANGE AGENT FOR CHINA p.31 2.2.1 A HOPE FOR FREEDOM IN CHINA p.31 2.2.2 STOREFRONT AND IDENTITY p.34 2.2.3 PUBLIC OPINION AND ONLINE ACTIVISM p.37 2.3 POLITICAL, ECONOMICAL AND SOVEREIGNTY ISSUES p.42 2.3.1 ECONOMICAL STRATEGY p.42 2.3.2 CONTROL STRATEGY p.44 2.3.2.1 The Great Firewall of China p.46 2.3.2.2 Cyber-Police & Cyber-Warriors: « Boys in Blue » and the « Red Visitors » p.47 2.3.2.3 Collaboration and Self-regulation p.48 2.3.3 GOVERNMENT ONLINE “ACTIVISM” STRATEGY p.50 2.3.3.1 Government 2.0 p.50 2.3.3.2 A new government legitimacy! P.52 Robin Garabedian – Msc IMBD 2010 5  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 6. INTERNET IN CHINA : THE GREAT DIGITAL WALL      CHAPTER 3: THE “NON INTERNATIONAL” WORLD BIGGEST INTERNET MARKET p.54 3.1 OVERLOOK OF THE CHINA INTERNET MARKET p.54 3.1.1 GENERAL FACTS AND FIGURES p.54 3.1.2 CHINA DIGITAL LANDSCAPE p.56 3.1.2.1 Network access p.56 3.1.2.2 Network application & users behaviors p.58 3.1.3 MOBILE PHONE REVOLUTION p.63 3.1.4 KEY INTERNET PLAYERS IN CHINA p.65 3.2 THE RISE OF THE DIGITAL GIANT p.66 3.2.1 FROM COPYCAT TO THE NEW WORLD DIGITAL LABORATORY p.66 3.2.2 TENCENT QQ SUCCESS STORY p.68 3.2.3 BAIDU, THE “CHINESE GOOGLE” p.73 3.3 WESTERN INTERNET COMPANIES IN CHINA p.76 3.3.1 CHINA WHERE WESTERN INTERNET COMPANIES OFTEN FAILED p.76 3.3.2 GOOGLE CASE STUDY p.78 3.3.3 HOW TO CRACK CHINA’S INTERNET MARKET AND AVOID FAILURE p.81 LEARNINGS & CONCLUSION: China becoming the “guiding light of the Internet world” p.84 REFERENCES p.87 APPENDICES p.89
  • 7. INTERNET IN CHINA : THE GREAT DIGITAL WALL    EXECUTIVE SUMMARY • History in China plays a role similar to • The central power applied to set up a religious texts in other cultures. And it repressive, solid and competent system is through history that the notion of by organizing the political censorship “devotion” has to be understood. at every levels of the network infrastructure. This system is built • China is back on the top of the world around three axes: the "Great Firewall Chessboard. In 2010 China has of China", an efficient Cyber Police surpassed Japan as the world 2nd and the collaboration and self- economic puissance regulation of the Internet users, moderators or hosts. • Internet became one of the most revolutionary technology to evolve in • The state is using the power of the China and a popular and important tool Internet to modernize its country and to of modernisation. prolong its rule. • Internet remains a problematic issue in China. An issue on three big levels: at • With 420 million of net citizens up to a societal level, at a political level and June 2010, China is closer than ever to at an economical level. reach the gap of the half-billion Internet users. The number of net • The advent of Internet in China citizens in china is now more than the corresponds to the arrival of a real Internet population of its two space of freedom that did not exist followers, the United States and the before. The Chinese society has opened Japan (respectively of 239,9 million to the world and the world opened to it. and 99,1 million Internet users). • China Internet market has crossed • The emergence of Internet introduce CNY 290 Billion by 2009 and it is the notion of individualism and expected to cross CNY 900 Billion by competition in the Chinese society 2012. • Internet brings an area of “ liberty of • For long time Internet cafés were the expression” allowing Chinese people to first and the only place where Chinese express a public opinion, a “cyber people could found computers and get public opinion” and an “online connected to the online world. activism” which is “a response to the grievances, injustices, and anxieties • This growing diversification of devices caused by the structural transformation used for surfing on Internet, mainly of Chinese society”. mobile devices (mobile phone and laptop), boost the amount of time Robin Garabedian – Msc IMBD 2010 7  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 8. INTERNET IN CHINA : THE GREAT DIGITAL WALL    spend by Chinese Internet users. Thus, • The Chinese Internet Giant names are: in the first half-year of 2010, Chinese Tencent QQ, Baidu, Alibaba, Taobao, net citizens spent an average of 19,8 Sina, Youku, Renren… hours by week online, up from 18,7 hours in December 2009. • Chinese Internet Giant well understood the necessity to adapt the western • While over 70% of the American models to the Chinese user experience. Internet population is over 30 years old, the opposite is true in China, • QQ is the world largest online where more than 70% of the Internet community with 583 million active QQ population is under 30 years old. accounts (and is said to be covering 95% of Chinese Internet users and 78% • Chinese Internet users use their Internet of China’s IM market in terms of connections principally for two things: frequency of use), a number bigger to entertain themselves and to than the total population of the communicate with other. European Union, and the most lucrative social network with a market • Video-streaming and music sites are capitalization of $38 billion. key entertainment destinations for Chinese digital users. • EBay, Yahoo, Myspace, all of them failed to live up to their initial • The third increasingly prevalent form expectation. of entertainment in China is online gaming (China Online Gaming market • Internet companies have largely failed is expected to cross CNY 70 Billion by in China because they don’t have local 2012). expertise, are too slow to adapt and don’t know how to deal with the • 72,4% of Chinese Internet consumers Chinese government. use the Internet for IM • The first step to trying to succeed on • For many people in China, the mobile the Chinese Internet market is to Web is the only one they need. understand how the Chinese Internet • The Chinese web market is very ecosystem works and then to learn the competitive, with hundreds of actors lessons from the failures of each other which compete intensely and from the success of local companies. Robin Garabedian – Msc IMBD 2010 8  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 9. INTERNET IN CHINA : THE GREAT DIGITAL WALL    METHODOLOGY Internet in China: The great digital wall, is results collected were not enough efficient a reflexion on the impact of Internet on the to identify clear trends or point of view. Chinese society and an analyse of the CHINA FRIEND OR FOE? specificities of the Chinese Internet market By Hugo De Burgh Icon Books, 2006 and the repercussions that generate for INTERNET ET LA CHINE Internet western companies. By Pierre Haski Seuil, 2008 To help me in this reflection, and allow me THE POWER OF THE INTERNET IN to compare various points of view and CHINA: CITIZEN ACTIVISM ONLINE Guobin Yang theories, I used 4 books, two quantitative New York: Columbia University Press, 2009 studies, and dozen of blogs run by experts, RED WIRED: CHINA’S INTERNET specialised on Internet issues, Marketing REVOLUTION Sherman So & J. Christopher Westland issues and China. Marshall Cavendish Business, 2010 Otherwise, to complete these data I tried to CHINA’S DIGITAL GENERATIONS 2.0 conduct my own study by launching a Digital Media and Commerce Go Mainstream discussion on my twitter account (which David C. Michael & Yvonne Zhou, May 2010 includes 200 followers from new STATISTICAL REPORT ON INTERNET technologies fields, from Marketing, DEVELOPMENT IN CHINA China Internet Network Information Advertising and Media fields) on the topics Center (CNNIC) July, 2010 covered in this report. Unfortunately, Robin Garabedian – Msc IMBD 2010 9  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 10. INTERNET IN CHINA : THE GREAT DIGITAL WALL    LIST OF TABLES AND FIGURES Figure.1 Net Citizen scale and popularization rate in China (Source CNNIC) p.55 Table 1. The Six Chinese Internet User Segments p.61 Figure.2 Mobile Media Usage - Q1 2010; US vs China (Nielsen) p.64 Table 2. Market leaders by catégories p.66 Robin Garabedian – Msc IMBD 2010 10  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 11. INTERNET IN CHINA : THE GREAT DIGITAL WALL    INTRODUCTION The world new master? F or those who‘ve been in china it brought American and European countries is just amazing how quickly at a dominant position within the world this country changes. For those chessboard, the thirst of recognition of who have never been in china it’s just Chinese people is bringing the country at frightening! the place where it has always wanted to be: In the middle of the world economy. You Chinese people are “starving people”. It is just have to look how eagerly they eat, how in these terms that the French magazine they laugh, how young Chinese fight to “Le Point” starts his special report about win a basketball game, a soccer game or China in his December 2009 edition. And whatever other game, how they compete to to be honest I totally agree with this image. always build the higher building. Just Don’t see here a pejorative way to describe listen to the Shenzhen textile or high the Chinese people but, I think that it is technologies factories workers, who will now clear that the first and maybe the main explain you that they are working overtime strength of the empire of the middle is his to afford a small piece of what we already people. As well as the knowledge and the have, dream of starting a small company creative ideas of western people have and become their own bosses, etc… Then Robin Garabedian – Msc IMBD 2010 11  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 12. INTERNET IN CHINA : THE GREAT DIGITAL WALL    you will maybe understand what I’m what it means for the workers, the talking about. peasants, the 1.3 billion men and women At a time where the crisis is biting the who didn’t had the same opportunities that world economy, where terms like decrease, we had. The ogre of Middle feeds on savings, and protectionism are key words, materialism, but also and especially on while the Westerners are more and more revenge on his own history. A history that worried about their personal well-being, leads us to the following conclusion: the the Chinese are instead driven by a current situation of China is everything common desire to live and get richer which except a hazard. is at least equal to the excessiveness of their own country. Back in the global headline news for few years (especially because of its dramatic All around the world, in wealthy countries, growth and its spectacular organization of people and states are afraid to see their the Olympic Games in 2008, and more factory moving to China. They want it to recently because of the Universal stop. Unfortunately we are probably only exhibition), there is today one special field at the beginning of the game. Don’t in the economy that crystallizes the thirst misunderstanding, the empire of the of recognition of the Chinese people and middle is more than ever deserving its the global fascination concerning their name and in a sense it is only fair. Fair, country: Internet. If you look after towards thirty years of extraordinary information concerning China on Google, efforts that have transformed a " backward you can be 80% sure the results will be " and half destitute country into a world linked to the Internet in China superpower. We must imagine this is a (cyberattacks, censorship, Green Dam, long walk out of the Maoist night, and Google Case...). And once again, this is all Robin Garabedian – Msc IMBD 2010 12  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 13. INTERNET IN CHINA : THE GREAT DIGITAL WALL    but an hazard. If you answer the following are now called Google, Microsoft, Apple, questions, you will easily understand why! Yahoo, Facebook, Twitter… According to you, which field best defines Nonexistent few years ago, the Chinese our 21th centuries societies? Which Internet has experience a dramatic rise, and economic field is able to claim having in with more than 420 million users and an the same time a cultural, economic and annual growth over 15%, we can say that politic influence on all the developed this market is just at the beginning of its countries? Which means allow you to be life. But, in a country where the opening to informed, to be entertained, to share, to other countries is still limited, where it is exchange, to make business wherever and almost cultural to control people thoughts whatever the place is in the same time? through the control of Medias, where we Which is the first and unique cross-border can find strong protectionist policies in massive media, at the global scale? Which order to make local firms stronger, the economic field best crystallize the renew advent and the development of Internet and the contradictions of the Middle become a major challenge for Chinese Kingdom? authorities, but also for foreign firms. The answers of these questions are Then, if you want to draw up what defines obvious. Internet. Internet is everywhere in the current Chinese society and what is the our lives, at every moment, and whatever Chinese market in general, you just have to the localization is. Internet has deeply catch a glimpse to the Internet in China. transformed the way people communicate On the one side, the best way to express with each other, express their opinion, his/her opinion and a potential market that consume, work, and become a pillar of our offers resources and business possibilities modern societies. The economic monsters very attractive, and on the other side, a very powerful tool for the censorship Robin Garabedian – Msc IMBD 2010 13  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 14. INTERNET IN CHINA : THE GREAT DIGITAL WALL    implementation and very strong constraints Internet question. Then, we will try to to move in China for foreign firms. A fact answer the following issues: a bit opposed to the opening desire claimed - WHAT ARE THE IMPACTS OF THE by the CCP these last years. ADVENT OF INTERNET ON THE Then, the point of this report will be based CHINESE SOCIETY? on historic and cultural data presented in & the Chapter 1. We will also use qualitative and quantitative studies of the Internet in - WHY WESTERNERS INTERNET China and confront different concrete case COMPANIES HAVE DIFFICULTIES stud, but also different points of view, TO SUCCEED ON THE CHINESE from writers, economists, journalists, and INTERNET MARKET? of course from specialist of the Chinese Robin Garabedian – Msc IMBD 2010 14  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 15. INTERNET IN CHINA : THE GREAT DIGITAL WALL    CHAPTER 1 A story of History 1.1 BRIEF LOOK INTO THE CHINA great ideal of the Chinese civilization: HISTORY Unity. A unity that can be put into practice D on’t be afraid, the purpose on different level of the society of this report is not to trace (government, culture, family…). the history of China. But in Traditionally, Chinese people use to be this country more than elsewhere the religious believers, and they especially history is a crucial element to understand used to believe in the cyclical theory of the attitude and position of China in its history, that each cycle has the tendency to relations with the world. be rather less acceptable than the former, with the following assumption: the further There are two things to know about we get from the legendary past, the more Chinese history. First of all, that the difficult it is to emulate its successes. This Chinese civilization is the longest-lasting; idea born in a thought, there is no factual and second, that knowing it is essential to basis to support this idea. It was understand a whole country. The China maintained for a few generations until history could be resumed as a succession inevitable war, be it between dynasties, of dynasties running around the common because of peasant rebellion, but also Robin Garabedian – Msc IMBD 2010 15  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 16. INTERNET IN CHINA : THE GREAT DIGITAL WALL    because of the jealousy of the own heaven, whose moral duty was to promote members of the emperor’s family. The end harmony and prosperity in the world. He of a dynasty led to another one and so on. had to represent the model of good behavior and reciprocity between The common features of the dynasties we generations and people with different remember are their great achievements. social conditions. In the Confucianism The first dynasty seems to be founded in theory, a good working government 2100 BC. From 770-221 BC, the area of depends on consent, not on force. today’s Central China was divided into several kingdoms before being unified in The Han Dynasty (206 BC- 189 AD) has 221 BC. The “First Emperor” made the followed the First Emperor and has written language, the currency, expanded China, traded with Rome and measurements and roads more accessible. established foundations for literature and He also attempted, like Mao did not that arts. After a period of disunion, the Sui and long ago, to destroy thought. He is Tang Dynasties (581-907) settled the commonly associated in Western countries “golden Age”: China reformed internal with his Terracotta Army, the thousands of government and made possible a great life-size figures that fills one of the flourishing of sciences and technologies. underground guard chambers to the The world’s oldest Academy of Letters network of edifices. These figures and their was founded by the Emperor Xuancong organization prove the artistic sensitivity (712-756 AD). of Chinese people during this era. The Ming (1368-1644) consolidated the According to the Confucianism doctrine, achievement of its predecessors and is the longest-lasting philosophy, the emperor often seen as the greatest of the dynasties. represented the link between earth and During this period, China was for sure the Robin Garabedian – Msc IMBD 2010 16  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 17. INTERNET IN CHINA : THE GREAT DIGITAL WALL    most successful world superpower, during whose rules were believed to be more which exploration travels were launched regulated than those of the Europeans. by Zheng He. Indeed, he allowed his Once the west has surmounted China in country to reach the African coast in the technological competence and military 15th century. efficiency, the respect went and people In 1644, The Manchus, a border tribe, started to look down on China with pity. overthrew the Ming and stood in for the The real starting point of this decline, Qing. Unlike the Mongols, who had which will lead some years later to the fall resisted assimilation, the Qing emperors of the Imperial system, is the first Opium were enthusiastic admirers and proponents War that opposed the United Kingdom and of Chinese culture. Their influence the Qing Empire from 1839 to 1942. The extended well into South East Asia, central United Kingdom, which previously traded Asia and Korea. Three of China’s most with China for its tea, had a disagreement scholarly and able emperors were part of with Chinese new way to make business the Qing century. and decided to take control over the opium trade market. The British forced China to By the 19th century, not only was the cede the territory of Hong Kong in 1842 administration weakened, but a new force and other countries decided to make was on the scene: A Europe determined to similar demands very quickly that the trade and to compete in order to dominate Chinese military (sadly corrupted) could the world. not block. Many port cities such as Until the 19th century, educated Europeans Guangzhou and Shanghai were divided really feared China, whose empire was into concessions run by Westerners. The incredibly rich and magnificent, whose French Concession for instance was products were greatly sophisticated and established in Shanghai in 1849 and the Robin Garabedian – Msc IMBD 2010 17  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 18. INTERNET IN CHINA : THE GREAT DIGITAL WALL    city still bears nowadays the scars of this and a famine at a disastrous scale, maybe period of Western occupation. the most murderous that the Earth ever Followed a humiliating period, in which carried. The «Cultural revolution " plunged European and Japanese troops invaded the country into the chaos. China in order to punish infractions on agreements they had imposed, and On the International plan, due to the Cold managed much of China’s political and War, the US policy of communism financial affairs. containment and its involvement in the Korean and Vietnam wars, China’s options The Qing Dynasty was overthrown in 1911 were limited by the international suspicion and replaced by the Republic. In the 1920s, surrounding it. In the same time, in 1950 its energies were greatly weakened with the Red Army took over the East the attempt to gain control over the Turkestan, restoring its Chinese name country, then in resisting Japanese invaders Xinjiang, and asserted authority over Tibet. (1937-45) as well as in fighting communist In doing so, they were carrying out their subversion. declared mission of consolidating the Qing The Republic lost the Civil War in 1949, Dynasty borders. In 1997, the British and a new state was declared on 1 October returned Hong Kong, and Portugal gave 1949, the People’s Republic of China back Macau in 1999. (PRC), on 1 October 1949. It is the beginning of the Mao Tse Tung era (from Until foreigners decided to challenge, to 1949 till 1973) that transfers with " The defeat and to humiliate their country, most Great Quantum Leap " and " the cultural Chinese people believed that China was revolution ", intended to revitalize and the only civilization. Today we can still restructure the country. The "Great find people considering that China is Quantum Leap" will end in a bitter failure Robin Garabedian – Msc IMBD 2010 18  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 19. INTERNET IN CHINA : THE GREAT DIGITAL WALL    surrounded by enemies, selectively helped to improve the humanity features interpreting the history of the past 200 we know now. years in order to present their country as We are criticizing and distrusting their unique, not such as a civilization, but as a astonishing capacity to copy, but when we victim. Observers argue that this is a very look back, didn’t Europe copy (not that important component of the modern long time ago) many scientific and Chinese identity, of nationalism, and a technical innovations from a really creative political factor of great power. Empire?! History in China plays a role similar to As many macro indicators seem to religious texts in other cultures…the demonstrate, the beginning of a new cycle religion of the Chinese ruling classes, but could be in working order, forecasting the not only. And it is through history that the mess of the international economic notion of “devotion” has to be understood. hierarchy, because the wheel of fortune seems to turn irremediably in favour of China. 1.2 CHINA IS BACK ON THE TOP OF THE WORLD CHESSBOARD… The real Quantum leap of China began in The West likes to consider itself as a 1976 under Deng Xiaoping, with the “World subcontractor”. But without implementation of huge economic and doubting, we have too quickly forgotten industrial reforms. These last ones, said to that China has been the first superpower be “social with Chinese features”, allowed for 2000 years, from Antiquity till the the fast increase in consumption and Industrial Revolution. We have probably exportation, giving the middle-class the forgotten too soon how much we owe this possibility to appear and to grow up. This country, like its main innovations that new class will benefit from more ample rights and freedoms but also, especially Robin Garabedian – Msc IMBD 2010 19  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 20. INTERNET IN CHINA : THE GREAT DIGITAL WALL    during the 80’s, from an improved At the same time, the first tensions in Sino- standard of life. Nevertheless, these American relations appeared: on the first reforms have also contributed to enlarge hand, China blamed the USA of military discrepancy, corruption and to settle in an malice (bombing of the Chinese Embassy “unwelcome cultural influences”. in Belgrade in 1999), and on the other hand, the USA blamed China of industrial Break of an assessment, Tiananmen events spying. On the local point of view, the in 1989 that led to an international blame population standards of lives kept on towards China’s government. improving in the West side of the country, Between 1989 and 2002, the reform wave creating discrepancies between East and kept on working following the same West, between the countryside and the city pattern (but improved) as former ones more and more growing. The first under Jiang Zeming, who succeeded to preoccupation of the country became the Deng Xiaoping after the terrible events of education. Tiananmen. Despite the embargo decided Since 2002, the country continues to by western countries, the economic growth display a 2 figures growth, because of its of China picked up again (the current cheap working force, and because of the average on economic growth is annually trade possibilities technologies offer. around 8 and 9%). The stability displayed Indeed, kept up by the protectionism during the Asiatic financial crisis in 1997 measures taken towards the Chinese firms, was the proof of an economical efficiency, and due to the voluntary maintaining of the and of its growing preponderance. After a local currency, the Yuan value is very low. decade of negotiations, the Chinese The thing is such growth will enable the government finally entered the World Chinese economy to welcome the Beijing Trade Organization. Olympic Games in 2008 and to organize in Robin Garabedian – Msc IMBD 2010 20  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 21. INTERNET IN CHINA : THE GREAT DIGITAL WALL    2010 the largest World Exhibition ever, Better: the efforts that have been showing to the world the revival and the implemented by the country for 30 years, supremacy of the Middle Kingdom. coupled with the necessity of multinational companies to find new market resources But these events also allowed to point out because Western ones are saturated, have that the communist government still had contributed to make China a substantial some huge difficulties to stop the evil that market and a partner. China is THE place wears down the country: issues on human to be. and social rights (disastrous management of the Tibetan issue), on freedom of And even if it is not the rooftop of the speech, on censorship, on a limited World, it is in high ground in many fields. freedom of press and media, on a structural unsteadiness… and so on. Fields where China is the number one! Cars industry 1.3… AND WE CAN SEE IT! With around 10 million cars sold in 2009, If China is still far from having its China reaches the first place in the car problems of dramatic growth solved, it has industry world market, held by the US nevertheless succeeded in its bet: to come until then. back at the forefront of the global economy. Then, China took advantage Wind machines from his capacity to resist the global Because China consumes a lot, it has bet economic crisis to reach the second place really soon on the wind power, be it on its hierarchically speaking, just after the US fabrication, or on the creation of the first and before the Japan. wind farm. It became the first producer of Robin Garabedian – Msc IMBD 2010 21  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 22. INTERNET IN CHINA : THE GREAT DIGITAL WALL    this last one. Western powers are buying it Cars and electric vehicles batteries Chinese authorities, who know their spare parts. country lack of oil, has clearly seen the opportunity electric vehicles could offer. Solar panels In 2007, China became the global leader of Because they missed the gas motor solar panels production. Thousands firms revolution, China wants to become the have decided to get the opportunity too. leader of the electric revolution now. They are offering their services to other countries like the US or the Japan. Mobile phones Hello, give me Shenzhen please. China is producing over than half the mobile Colour Television China is the first global producer of colour phones sold in the world, from cheap televisions, far away from the others. All products to really sophisticated technologies (LCD, plasma…) and all Smartphone. A large part of this process is other formats are made there. This done is the giant industries of Shenzhen. production targeting of course developed The “made in China” mobile phones can countries but also developing countries. adapt to standards that change from a country to another. Toys Miniature toys, helicopters, dolls, teddy Domestic electrical appliances bears… Could Santa Claus be Chinese? Because Chinese borders are almost Because the two thirds of the global toy closed, the locals could make some production are made in China, we feel like electrical appliances without a strong saying yes! competition. China has now a huge domestic market, and has started to make in crowd fridges, washing machines, Robin Garabedian – Msc IMBD 2010 22  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 23. INTERNET IN CHINA : THE GREAT DIGITAL WALL    ventilators, air-conditioners, vacuum But China is also the number in… Leather, cleaners… Low power light bulbs, motherboards, digital cameras, cement, ceramics, aspirins, Textile industry vitamins, containers, granite cobblestones Who has never wear any « made in and paving, aquaculture, crayfish, garlic, China » stuff? Chinese textile and clothes wheat, tobacco, shoes, Nylon, pianos, exports have overtaken 180 billion dollar bicycles, lighters, rackets, sex toys in 2009! production and…INTERNET!!! Computer hardware’s China owns a really famous computer brand: Lenovo, known to have bought out the IBM PC division in 2004. This brand has now reached the fourth place in the global hierarchy. And even if the brands are not Chinese, most of computers are in fact made in China. Many giants of this field have decided to implement production lines there. Iron and steel The Chinese industry should display in 2009 a production that overtakes 500 million tonne, which means more than 40% of the global production! Robin Garabedian – Msc IMBD 2010 23  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 24. INTERNET IN CHINA : THE GREAT DIGITAL WALL      CHAPTER 2 Impact of Internet on the Chinese society 2.1 CHINA THE INTERNET “Uncle reality introduced few years before, in Sam”! 1987 when the first email was sent (see the 2.1.1 A LITTLE BIT MORE THAN A DECADE OF INTERNET figure. Key dates in the Internet history). CONSUMPTION Like any other new born technology in W hen the biggest country China, the Internet experienced a rapid in the world meets the growth. means of mass communication by excellence, we can Below are some of the most important expect very interesting effects. We can say, dates of the Internet history: at least, that this situation has generated • 1987: The first email is sent in various analysis and commentaries. China on the academic network Officially introduced in the empire of the CANET (Chinese Academic middle in 1994, when the country was Network) connected for the first time to the world • 1988: The college network of global Internet network (to the U.S. Tsinghua University provides operator Sprint), China’s Internet was in
  • 25. INTERNET IN CHINA : THE GREAT DIGITAL WALL    university student and staff with internationally by US carrier email service within the university. Sprint. • 1988: Major cities are connected • 1996: Creation of the first • 1990: China registers domain name backbone (ChinaNet, GBNet, “cn” and other networks begin to CERNET) and the first Internet arise. coffee in China. • 1993: Primary Telecom services • 1997: China Internet Network established – China Telecom. More Information Center (CNNIC) networks become directly founded under authorization and connected to Internet. direction of Ministry of • 1994: National Computing and Information (MII). Networking facility of China • 1998: There are 4 official networks connected. The first website was serving approximately 1.175 set up. million Internet uses. • 1995: Commercial use permitted. • 1999: Emergence of online open Networks set up to facilitate and lively discussions. beyond academic and research • 2000: first regulations of the purposes. China NET, the first Chinese authorities on monitoring commercial network, begins to and Internet filtering. operate in major cities Beijing and • 2001: creation of the Internet Shanghai and allows Individuals to Society of China. purchase Internet access directly. China Net has a number of internal However, the use of the Internet remained networks e.g. CANET (China marginal in China until the late 90s. In the Academic Network) and is linked late 90’s, only 4 million Chinese people Robin Garabedian – Msc IMBD 2010 25  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 26. INTERNET IN CHINA : THE GREAT DIGITAL WALL    had an Internet connection, mainly through In the technical field, for instance, China university networks. The end of the 90s owned competent and effective operators, saw the emergence of the big Chinese non- providing an access to a fast and fluid specialized portals. Sina, Sohu, 163.com network accessible to the greatest number. quickly became the meeting points of the Furthermore, the first operator of the Chinese Internet users who could find country is China Telecom (present on there some information different from various market: backbone, access, hosting). traditional media, commonly strongly Company which is under state control controlled by the government. Sina.com, which knew how to maintain its dominant for instance, has become the preferred position by buying back foreign companies source of information for a generation of but also thanks to the help of Internet users by setting up its own team of anticompetitive practices granted by the journalists. The real take off of the Internet state under the influence of the Ministry of industry in China eventually took place in information Industry (MII). In spite of the the early 2000s (33.7 million Internet users fact that the new operators possess their in late 2001), which coincided with the own IP networks, they have to use the explosion of the Internet bubble in the "local loop managed by China Telecom". United States. Conferring to the company of state an increasingly important monopoly, and so This explosive growth reflects the allowing the government to control the convergence of a number of factors: a whole network. quality network infrastructure, services adapted to the Chinese market, a dynamics R & D and last but not least, the strategy applied by the Chinese government. Robin Garabedian – Msc IMBD 2010 26  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 27. INTERNET IN CHINA : THE GREAT DIGITAL WALL    The seven major ISPs (Internet Services • CIETNET (China International Providers): Electronic Trade Network) for the commercial fields. • ChinaNet (China Public Computer Network, commonly called 163 2.1.2 FROM THE ECONOMIC OPENING Network) exploited by China TO THE VIRTUAL OPENING Telecom, leader in terms of Market As written before, one of the reason, in fact shares. the main reason, of the crucial expansion • China Public Multimedia Network, of the Internet in China was the ability of commonly called 169 Network, the regime to understand very quickly the ChinaNet main challenger, need of the Internet as a means of exploited by China Telecom too, maintaining a sustainable economic • GBNet (Golden Bridge Network, development. Unlike his North Korean, exploited by Netcom), Uninet (by Cuban and Iranian counterparts that Unicom), CMNet (by China prevent their population from using the Mobile), CSNET (by ChinaSat), Internet (in a large majority), the regime of • CGWNET (China Great Wall Beijing has chosen to promote Internet and Network), to use it for its own profit. The President • CERNET (China Education and Jiang Zemin declared, in one of his Research Network), for the speeches, that "The development of the university Internet is vital for the country". So, thanks • CSTNET (China Science and to the market socialism advocated by the Technology Network) for the Chinese state added to heavy investments scientist field in Internet infrastructures, Internet became one of the most revolutionary technology Robin Garabedian – Msc IMBD 2010 27  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 28. INTERNET IN CHINA : THE GREAT DIGITAL WALL    to evolve in China and a popular and In their summary of their book, the important tool of modernisation. ‘History of the Internet in China,’ (Choy and Cullen, 1999) Richard Cullen and The government thus decided to Pinky D W Choy suggest that the Cultural implement an economic information Revolution had a large influence on development strategy based on three making China so slow to adopt new phases: technologies. When China was “cut off - "Online Government", all state from the world,” (Choy and Cullen, 1999) administrations Chinese will be it meant that there was virtually no access online, in aim to maximize the to new information and to new dissemination of information and technologies that had been introduced manage information between each elsewhere in the world. Once it opened its level of power. doors to the outside world, updated - "Online Business", private information and instantaneous enterprises and state will have their communications were introduced in the sites to be more visible to country and China was able to begin the International investors. process of modernisation and to participate - "Family online”, the Internet will in the Internet revolution. might allows children living away The two first issues resulting from this from their parents to keep in touch. observation. Nevertheless, the Internet remains a From a societal and a cultural point of problematic issue in China. An issue on view, the advent of Internet in China three big levels: at a societal level, at a brought to Chinese people the opportunity political level and at an economical level. to see beyond the bonders of their country. Robin Garabedian – Msc IMBD 2010 28  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 29. INTERNET IN CHINA : THE GREAT DIGITAL WALL    Bringing them a new tool of information, Beijing that: "The rapid development of of entertainment and mainly a new field of the Internet plays an important role for expression. They discovered a new way to economic growth and the intensification of communicate between each other but also the contacts between various people of the with people from a different social world, but it should be noted that there are network, from different countries, with disturbing problems relating to the different cultures. Internet brought them a Internet". Understand by " issues of new means to express their needs, their concern relating to the Internet " zone of wishes and their dissatisfactions. So in freedom that might put in danger the appearance a new area of total freedom and sovereignty of the current Chinese socialist a new opportunity to stand out of the mass. power. (See Section 2.2.3) In appearance only!? (See Sections 2.2.1 and 2.2.2) Fourteen years after the first Jiang Zemin speech and the arrival of the Internet in the Although the government is supportive of empire of the middle territory, China has in the Internet expansion and dispersion, it is 2010 the largest number of Internet users also controlling it, as we can see through after the United States. Moreover, the only the sophisticated and multiple levels of cyber-Chinese population is now more filtering that operates and monitors the important than the overall U.S population Internet use in the country. (308 millions). Impressive and scary facts Thus, in order to keep on promoting the when you know that the rate of Internet Internet as a major tool, Jiang Zemin penetration in China reached only 32% at explained during his speech at the opening the end of June 2010, according to the ceremony of the World Computer study of the China Internet Network Congress, the 21st of August 2000 in Information Centre. By comparison the Robin Garabedian – Msc IMBD 2010 29  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 30. INTERNET IN CHINA : THE GREAT DIGITAL WALL    rate of penetration of Internet in other 2.2 INTERNET A CULTURAL AND A SOCIETAL CHANGE AGENT FOR countries like the U.S or the Japan is CHINA around 75%. So, China succeeds in making its Internet 2.2.1 A HOPE FOR FREEDOM IN CHINA network the “Uncle Sam” of the world Internet is, in its in-born characteristics, the Internet mainstream. The Chinese Internet most revolutionary communication market became an expandable market, technology that the Human race had ever supplying powerful companies and achieved. If you are not sure to agree with innovative tools that are driving the world this idea, you just have to look how the Internet industry. The most visited advent of Internet in our western societies websites in the world are now Chinese has drastically changed every level of our websites. But in an other hand, the Chinese day to day lives. But if the Internet had a Internet firms are still weak beyond their huge impact on our sustainable society, borders while foreign firms, which are how should we describe the results more and more thinking of implementing following the emergence of this their business on the Chinese network for technology on the Chinese society? As a business reasons, are still facing “Revolution” maybe!!!? difficulties to compete with local players like Baidu, Soso, Youku or QQ, due to In his entitled work "Internet and China" several restrictions and despite their (2008) the journalist Pierre Haski retraces dominant position in many westerns the changes of Internet in the Chinese countries. (See Chapter 3) society. He reminds us that between 1996 and 1997, the main avenues of Shanghai were dressed in banners arranged by the Robin Garabedian – Msc IMBD 2010 30  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 31. INTERNET IN CHINA : THE GREAT DIGITAL WALL    regime "praising the virtues of Internet and where public opinion had no place to be, to calling the citizens to register”. a fragmented world, the Internet one. It As mentioned earlier, the arrival of the corresponds to the arrival of a real space of Internet on the Chinese ground was above freedom that did not exist before. all the result of an economic calculation by We must understand that the Internet has the Chinese regime. But the emergence of changed the lives of Chinese people, much web entrepreneurs, who took part in major more than it did to us. The Chinese society economic powerhouses later, revealed a has opened to the world and the world significant thing: there was an adoption of opened to it. The Chinese themselves have the technology by the public opinion begun to communicate with other persons almost immediately. An adoption that the who did not belong to their social network. Chinese authorities didn’t exactly They were now able to speak with their anticipated. families outside the continent and to Pierre Haski is in the right when he discuss various topics on forums describes the Internet as a real mass (discussions about sexuality for instance phenomenon in China. Phenomenon that appeared)… Internet became a privileged has changed things at all levels, in space for sharing thoughts and feelings. A particular the flow of information. privileged place of expression, a place to He explained that with the advent of the share their opinions. It also became a place Internet, China has moved from a very of learning where young Chinese people strong state culture, where the learn about themselves through the entertainment corresponded to what different identities they maintain online. decided the party, where information was As many young Chinese have no brother limited to what hyper controlled television or sister because of the one-child policy, and newspapers agreed to distribute and the Internet is a privileged place to make Robin Garabedian – Msc IMBD 2010 31  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 32. INTERNET IN CHINA : THE GREAT DIGITAL WALL    new friends, to express themselves, to the Internet is mainly used for exchange, and even, in some cases, to find entertainment, in particular via online a soul mate. Pierre Haski goes even further video games, and chat. and believes that thanks to the Internet, a Conversely, Guobin Yang believes in his Chinese teenager have now access to so book « The Power of the Internet in China: many things online that between him and Citizen Activism Online » (2009) that the his father, it is like night and day. major breakthrough resulting from the Let there be no mistake, Chinese people arrival of the Internet on the Chinese can adapt much easier than what we ground is found in the emergence of a believe in western countries, despite the Chinese citizen activism online that is control over Internet, because they can opposed to the control and to the drift of access now to things they had no access a the regime. He sees information and few years ago. entertainment the Internet can provide into the background. Without going into details of the Chinese According to me, based on what I have Internet consumption habits, which will be observed during my trip in China, I would the object of the study more detailed in rather agree the point of view of Pierre Chapter 3, Pierre Haski considers in his Haski, although it is clear that the use of book that the social and cultural impact of the Chinese Internet as a place of online Internet on the Chinese population is activism exists and is non-negligible. expressed through the following use of the technology: In the cities and in the student environment, the Internet is used as a source of information and as a means of spreading the ideas while more generally Robin Garabedian – Msc IMBD 2010 32  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 33. INTERNET IN CHINA : THE GREAT DIGITAL WALL    2.2.2 STOREFRONT AND IDENTITY The novelist journalist considers that the Internet plays a fundamental role in the INDIVIDUALISM awareness of the Chinese youth to belong On top of the enlargement of the freedom to a particular ethnic identity. notion, Pierre Haski reckons that the Then, no surprise to notice how diligently Internet and individualism emerged in the the young Chinese generation go and fight same time in China. Individualism that trolls, dragons, elf, living dead and other couldn’t be perceived not that long ago in monsters through online role-plays said China, because a human being was always “massive Multiplayer” (Massive denied to the detriment of the majority Multiplayer Online Role-Playing Games or interest. Then, this notion of individualism MMORPG for the gamers). In 2008, China has been a real novelty in the Chinese reached the symbolic number of 1 million society, following years of collectivism players simultaneously on the famous advocated by the Maoist regime. But this game “the World of Warcraft” (WoW) and issue also coincides to the only child numbered around 6 million players in 2009 policy. on this same game (out of the 11,5 million The Internet gave to a whole generation of players claimed in 2010 according to one young Chinese people the opportunity to of the game founder, Frank Pearce), before break with loneliness, to develop the they reappraised the network operating feeling of being part of a group, to satisfy licence. These virtual worlds allow the the need of identification, of self- Chinese youth to become the heroes of definition. Over the mere entertainment their own world, of their own life. aspect, revealed by the success of many Then, this isn’t more surprising to notice video games, blog and chats, a desire and a that the most read blogs in the world are real need to exist as an individual is Chinese. The blogs of the actress and hidden. Robin Garabedian – Msc IMBD 2010 33  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 34. INTERNET IN CHINA : THE GREAT DIGITAL WALL    director Xu Jinglei and those of the day to day life, between two plains, two budding writer, amateur racing driver and shootings among many other projects and tormented lady-killer Han Han, are read by activities, and everything is written with a million Chinese people every day, making positive and consensual style, that Xu and Han the new models of a advocates the individual responsibility. generation who needs landmarks. Han Han – involved in politics, sarcastic and cynical Xu Jinglei- positive and consensual. http://blog.sina.com.cn/twocold http://blog.sina.com.cn/xujinglei At only 28 years, Han Launched in 2005 on Han is a true idol in the blogging portal China. Car driver and Sina, while she was successful author in just a TV star, the blog the same time, singer of Xu Jinglei became in his spare time, he is especially famed in two years the most visited in the world, because he won in 2008 the competition and she was given the blogging world against Xu Jinglei that elected his blog as championship. In 2007, Technocrati the most famous in China and the most (website that awards more than 60 million read in the World. blogs all over the World) has estimated Since its launch in 2006 on the Internet that Xu blog has welcomed at least 130 platform Sina, his blog has sparked off million visitors. The actress publishes one more than 300 million visits, so much so or two texts a day that generate each time that the American magazine Time put him hundreds reactions. among the 100 most influential persons in Nevertheless, you won’t find any scoop in the World, nearby Barack Obama and that blog, because Xu merely describes her Lady Gaga. Is that all?! Robin Garabedian – Msc IMBD 2010 34  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429 
  • 35. INTERNET IN CHINA : THE GREAT DIGITAL WALL    Once or two a week, he posts a biting idiot if you behave like an idiot. notification that generates an avalanche of You want to beat French people, commentaries. He mentions the corruption, don’t you? Then, first try and beat the elite ignorance, the censorship, the Sebastien Loeb in a rallye contest, flaws of the Chinese educational system, this would be grand for China!” and became famous thanks to his bitter spirit and his very sarcastic tone. COMPETITION The introduction of the notion of This Shanghai born in the « Digital individualism has also introduced the Natives » generation has become for many notion of competition. In a country with the non-official voice of the « post-80’s » 1.3 billion people, one has very few generation, as we call those who were born chances to stand out. However, China’s after the economic reforms. These forefront role and its economic admirers of the Web even call him “The development has favoured the Chinese’s young Master Han”. thirst for recognition and pride (one only Few extracts of his posts: has to observe how the newly rich Chinese - At the crack of dawn of the Beijing like to show their wealth in the streets of Olympic Games, he discloses the Shanghai). physic standards asked for the Besides, the Internet is the best means to women who hand medals over to reach a good social level. Because on the winners, which will make a fool of one hand it reflects a certain spontaneity the local aerial C.I.O. and on the other hand it spreads - Protesting against the Dalai Lama information with an outstanding speed, the visit in France, nationalists attacked Internet is a window upon the World and it Carrefour shops. “You are not propels one up the social ladder. One only going to prove that you are not an needs a blog’s post a song or a video of Robin Garabedian – Msc IMBD 2010 35  SKEMA Business School – 60 rue Dostoïevski – BP 85 – 06902 Sophia Antipolis Cedex – France Email: msc@ceram.fr - Tel : +33 493 954 419 – Fax : +33 493 954 429