1. Ons brein

2. Hand model of brain

3. Quiet Leadership
Six steps to Transforming
Performance at Work
David Rock, 2006

4. 1. Think about thinking
Let them do all the thinking:
 Keep them focussed on solutions
 Remember to stretch
 Accentuate the positive
 Put process before content
 Choose your focus:
• Vision
• Planning
• Detail
• Problem
• Drama

5. 2. Listen for potential
Keep clarity of distance
avoiding:
 Detail
 Filters
 Agenda
 Hot spots

6. 3. Speak with intent
 Succint
 Specific
 Generous

7. 4. Dance toward insight
 Awareness of dilemma
 Permission
 Placement
 ‘Thinking’ questions
 Clarifying

8. 5. CREATE new thinking
 Current Reality
 Explore Alternatives
 Tap their Energy

9. 6. Follow up
FEELING-model
 Facts
 Emotions
 Encourage
 Learning
 Implications
 New
 Goal

10. David Rock’s SCARF
 Status
 Certainty
 Autonomy
 Relatedness
 Fairness

11. Effective Followers
Robert Kelly. ‘In praise of Followers’,1988

12. Effective followers:
 create autonomy by building trust
 manage themselves well – intellectually,
socially, physically and psychologically
 are internal entrepreneurs
 practice strong influence, negotiation,
interpersonal and bridge building skills
 take ownership and accountability for their
products and results
 feel free to be whistleblowers