Unit 1a - Organisation of Departments

Unit 1a Organisation of Departments

Learning Outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

In order for a business to SURVIVE it must be: ORGANISED and have GOOD COMMUNICATIONS This will enable it to GROW and become more successful

What is an Organisation Chart? ,[object Object],[object Object]

What Information do Organisation Charts Show? ,[object Object],[object Object],[object Object],[object Object]

Caledonian Health & Fitness 12 Mr Burns Managing Director Mr B Wallace Personnel Manager Mrs A MacDonald Sales/ Marketing Manager Miss J Montrose Purchases Manager Mr H Nichols Buyer Mrs L McKenna Finance Manager Mr N Millar Admin Manager Mr Ray Cruit Recruitment Officer Miss T Raynor Training Officer Mrs R Ambleon Marketing Assistant Mr V Smart Sales Rep Mr B Goodman Wages Officer Miss H Munro Admin Assistant

Lines of Responsibility ,[object Object],[object Object],[object Object],Mrs R Ambleon Marketing Assistant Mrs A MacDonald Sales/Marketing Manager Mr V Smart Sales Rep

Lines of Authority ,[object Object],[object Object],What was the first thing your teacher asked you to do when you entered the class today? (Sit down quietly? Get your resource book out quickly? Hand in your homework?) Your teacher gives you instructions to enable you to get ready to learn and to get the most out of the lesson. The example here shows that Mr Burns gives Mr Wallace instructions on how he wants the Personnel Department to operate Mr R Burns Managing Director Mr B Wallace Personnel Director

Lines of Communication ,[object Object],[object Object],[object Object],In order for information to be communicated effectively it is important that information flows UP and DOWN throughout the organisation. This is key to allowing good decision-making. In which direction should information flow? Mr H Nichols Buyer Miss J Montrose Purchases Manager Mr R Burns Managing Director

Copy Caledonian Health & Fitness’ Organisation Chart into your jotter and answer the following questions ,[object Object],[object Object],[object Object],[object Object]

Solutions ,[object Object],[object Object],[object Object],[object Object],[object Object]

Relationships within Departments ,[object Object],[object Object],[object Object],[object Object],[object Object]

Solutions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What is the CHAIN OF COMMAND? ,[object Object],[object Object],[object Object],Mr Burns is unhappy with the current supplier of the Gym equipment as he feels the quality of the equipment is poor. WHO DOES MR BURNS CONTACT TO DISCUSS THIS ISSUE? Mr Burns informs Miss Montrose that a new supplier needs to be found WHO DOES MISS MONTROSE CONTACT TO DISCUSS THIS ISSUE? Miss Montrose explains to Mr Nichols that he must find a better supplier – one which is reliable and offers high quality products Mr R Burns Managing Director Miss J Montrose Purchases Manager Mr H Nichols Buyer

Activities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Who would find an Organisation Chart useful? ,[object Object],[object Object],[object Object],As the new Administration Assistant I was pleased to be given a copy of the organisation chart as it helped me to learn the names of other colleagues and to know where to find them

Advantages & Disadvantages of using an Organisation Chart ,[object Object],[object Object],[object Object],[object Object],[object Object],ADVANTAGES DISADVANTAGES

Activities ,[object Object],[object Object],[object Object]

Types of Organisational Structures ,[object Object],TALL FLAT FEW levels of management MANY levels of management

What is a TALL Structure? ,[object Object],[object Object],[object Object]

A Tall Structure How many levels are in this structure? For those employees who work on level 8 there are many opportunities for promotion. There are many lines of communication which means that before a decision can be made many people have to share their ideas. This can take a very long time. 1 2 3 4 5 6 7 8

What is a FLAT Structure? ,[object Object],[object Object],[object Object]

A Flat Structure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How many levels are in this structure? Employees feel more valued and are more motivated to work. 1 2 3 4

Change of Organisational Structure ,[object Object],[object Object],[object Object],[object Object],[object Object]

Activities ,[object Object],[object Object],[object Object],[object Object],[object Object]

Unit 1a - Organisation of Departments

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Unit 1a - Organisation of Departments