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STC_Logistics_Specialties_Pharma-Standards
1. SHIPSTC.COM
800-547-4324
PHARMACEUTICAL LOGISTICS SHIP-PHARMA PROGRAM
STC Logistics Ship-Pharma Program can coordinate the fulfillment of
samples and pharmaceutical products to field Pharma reps and clients
with accuracy, flexibility and total transparency.
• Pinpointed delivery schedules
• Flexible delivery locations
• Temperature controlled environments
• Packaging management assessment
• Direct, non-stop routes
• Appointment delivery two-hour window guarantees
• Custom-built PharmaTrak software
STC’s PharmaTrak software affords the luxury of total visibility by
maintaining all correspondence between your representatives, clients
and our expert customer service teams. PharmaTrak utilizes up to 36
status checkpoints, made in real-time, throughout transit to ensure
each individual shipments consistency.
• Real-time tracking updates
• Minimal handling of ground freight
• Scheduled departures and arrivals
• Direct line-hauls to 130 major cities nationwide
• Secure cross-docking facilities
• Expedited Logistics
• Major cargo and commercial airlines for domestic air freight
• White glove service
EXPEDITE YOUR GROWTH
PHARMACEUTICAL
STC’s Ship-Pharma program has been successfully distributing
pharmaceuticals for more than 10 years.
• Less than one-percent damage rate
• Ensure that your samples are handled and delivered correctly
every time, no matter the destination or mode of transportation
• STC’sStandardsofExcellence maintain control
To learn more about STC’s Pharmaceutical Logistics Ship-Pharma Program and Pharmatrak
Software, please contact your STC sale rep and visit us at www.Ship-Pharma.com.
2. SHIPSTC.COM
800-547-4324
PHARMACEUTICAL LOGISTICS SHIP-PHARMA PROGRAM
PHARMACEUTICAL
Special DeliveryTimes
• Pin-point or window delivery times will apply to all pharmaceutical deliveries and are flexible to fit your reps needs
• Rescheduling appointments is easy and project managers are updated immediately of any changes in schedules
Professional Booking Staff
• STC customer services reps will contact consignees to schedule appointments date and time
• Appointments are recorded and updated in Pharmatrak
• We offer a courtesy call ahead 30 minutes prior to delivery
“Restricted Signature”
• STC requires that the consignee is the only one that can accept and sign for their shipment
Temperature Controlled Services
• Products can be moved at specific temperatures nationwide to protect against heat or external
cold temperatures
Breakdown of skid and carton count verification with representative at deliver location
• Shipments must remain intact and can only be broken down when at the destination site with
the consignee present
• Consignee must be present to verify piece count
Overages, shortages and damages
• Reported immediately to the STC project manager
STANDARDS OF EXCELLENCE
Our Pharmatrack software and Ship-Pharma program has been successfully distributing pharmaceuticals
for more than 10 years.To learn more about our standards of excellence and pharmaceutical logistics,
please contact your STC sales rep and visit our website at www.shipstc.com.