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Session 03

Opportunity Recognition,
 Business Model, and
 Strategy Development

     Paulus AC Tangkere


          Bygrave & Zacharakis, 2007.
      Entrepreneurship, New York: Wiley. ©
Quiz 1
• Apa yang dinamakan dengan
  kewirausahaan (entrepreneurship) itu?
• Jelaskan persamaan dan perbedaan
  antara:
  a. Kreatifitas
  b. Inovasi
  c. Komoditas.
• Jelaskan the power of entrepreneurship.

                       Bygrave & Zacharakis, 2007.
                   Entrepreneurship, New York: Wiley. ©
Idea-to-opportunity transition

                                                                  Viable
   Seed of idea                        Idea
                                                                Opportunity



          Professional                Idea
Passion
          Experience              Multiplication




                             Bygrave & Zacharakis, 2007.
                         Entrepreneurship, New York: Wiley. ©
Idea multiplication – IDEO
           technique
        Gather                                 Observe
1       Stimuli                         – customer anthropology


        Multiply                         Brainstorm/brain-write
2       Stimuli                            – solution concept

        Create
                                        Build a simple mock up
3      Customer
                                          – vizualised model
       Concepts


       Optimize                           Add/remove features
4     Practicality                         – improved features



                         Bygrave & Zacharakis, 2007.
                     Entrepreneurship, New York: Wiley. ©
The opportunity space
                  Global Business Environment


                                                      Competitors




Suppliers       Your Company              Customers        Competitors




                                                      Competitors
            Government Regulations




                   Bygrave & Zacharakis, 2007.
               Entrepreneurship, New York: Wiley. ©
The customer
                      Target Audience Categories
      Primary                    Secondary                        Tertiary
  Target Audience              Target Audience                Target Audience


        Common Demographic/Psychographic Categories
          Demographics                                Psychographics
Age                                     Social group (e.g., white collar, blue
Gender                                  collar, etc.)
Household Income                        Lifestyle (e.g., mainstream, sexual
Family Size/Family Lifecycle            orientation, materialistic, active, athletic,
Occupation                              etc.)
Education Level                         Personality Traits (Worriers, Type A’s,
Religion                                Shy, Extroverted, etc.)
Ethnicity/Heritage                      Values (Liberal, Conservative, Open-
Nationality                             Minded, Traditional, etc.)
Social Class
Marital Status

                           Bygrave & Zacharakis, 2007.
                       Entrepreneurship, New York: Wiley. ©
Macro trends
          Important Trends over the Last 50 Years
             Trend                                          Impact
Baby Boom Generation                    Pampers, Rock & Roll, Television,
                                        Minivans, Real Estate,
                                        McMansions, etc.
Personal Computing                      Internet, media on demand,
                                        electronic publishing,
                                        spreadsheets, electronic
                                        communication
Obesity                                 Drain on healthcare system, growth
                                        of diet industry, changes in food
                                        industry, health clubs, home gyms
Dual-Income households                  Child care, Home services –
                                        landscaping, house cleaning,
                                        prepared foods


                         Bygrave & Zacharakis, 2007.
                     Entrepreneurship, New York: Wiley. ©
Market Adoption




                                              1
                                                  O Wi
                                                   pp nd
                                                     or ow
                                                       tu
                                                         ni of
                                                           ty



                                              2

                                       Time
                                                           C
                                                            om N
                                                                  ew




    Bygrave & Zacharakis, 2007.
                                                                                 S-curve




                                                           En pet
                                                             te ito
                                                               r rs




Entrepreneurship, New York: Wiley. ©
                                              3




                                                             O
                                                                 bs
                                                                    ol
                                                                 Ph e s c
                                                                    a s en
                                                                       e c   e
Setting prices

                          Price



                                                  Assessing Market
Penetration Pricing   Cost-plus Pricing          Prices for Competing
     Strategy              Strategy                    Products
                                                       Strategy




    Requires           Price May Not
    Enormous               Match                   The Best Option
    Financing            The Value


                                 Bygrave & Zacharakis, 2007.
                             Entrepreneurship, New York: Wiley. ©
Reaching customer – the value
           chain
                   Example - Value Chain of Gourmet Chili
   Base
Ingredients                    Gourmet                  Food                  Grocery
    -Beef,                      Chili                Distributors             Stores
    Sauce, etc.
    -From Food
                                              80%
     Distributor




                                                                        85%




                                                                                        5%
                 0%




                                                                                                0%
                                          30%




                                                                                    0-7
             5-9




                                           70-
                          5%




                                                                    35%
                                                                     65-
              7




                                                                                      7

                                                                                             5-3
                      0-2




                                       GS

                                       20-




                                                                 GS
           GS




                                                                                   GS
                                                                 15-




                                                                                             2
                      1




                                     CO

                                    GM




                                                                                          GM
                                                               CO
         CO




                                                                                 CO
                   GM




                                                              GM
                                    Bygrave & Zacharakis, 2007.
                                Entrepreneurship, New York: Wiley. ©
Learning about “stealth”
      competitors
                         Business
                          Angels
                           and
                           VCs




                         Sources
                             Of
                       Intelligence


   Suppliers                                   Databases



            Bygrave & Zacharakis, 2007.
        Entrepreneurship, New York: Wiley. ©
Opportunity checklist

                                                                   Global
Customer   Competition          Vendors             Government
                                                                 Environment

                                 Price/
                                                        Market
 Trends     Market size       Frequency/                         Distribution
                                                        Growth
                                 Value


                            Key Success
                              Factors



                         Bygrave & Zacharakis, 2007.
                     Entrepreneurship, New York: Wiley. ©
what is a business
     model?
business model framework

INFRASTRUCTURE                               OFFER                                                CUSTOMER
                   PARTNER                                        CUSTOMER
                   NETWORK                                      RELATIONSHIPS
   CORE                                    VALUE                                                 CUSTOMER
CAPABILITIES                            PROPOSITION                                              SEGMENTS
                    ACTIVITY                                      DISTRIBUTION
                 CONFIGURATION                                     CHANNELS



                     COST                   FINANCE                  REVENUE
                  STRUCTURE                                          STREAMS




                  a business model describes the value an organization offers to
                    various customers and portrays the capabilities and partners
                   required for creating, marketing, and delivering this value and
                    relationship capital with the goal of generating profitable and
                                    sustainable revenue streams


                                                        [Osterwalder (2004) The Business Model Ontology]
Business model




Revenue model                                     Cost model




Revenue categories     Cost of Goods Sold                   Operating Costs


                         Bygrave & Zacharakis, 2007.
                     Entrepreneurship, New York: Wiley. ©
Amazon.com’s Revenue Model
                         US$ in Thousands
Total revenues


$6,000,000
$5,000,000
$4,000,000
                                                                 Media
$3,000,000                                                       Electronics
$2,000,000                                                       Other
$1,000,000
          $0
                  2001    2002     2003       2004       2005



                              Bygrave & Zacharakis, 2007.
                          Entrepreneurship, New York: Wiley. ©
Amazon. com’s cost model

                           US$ in Thousands
Total costs and expenses
    7,000,000
    6,000,000
    5,000,000
                                                                  Cost of
    4,000,000
                                                                  Revenue
    3,000,000
                                                                  Operating
    2,000,000                                                     Expenses
    1,000,000
            0
                   2001 2002 2003 2004 2005
                               Bygrave & Zacharakis, 2007.
                           Entrepreneurship, New York: Wiley. ©
Basic strategy categories are:


 Differentiation
 Low cost
 Niche




                  Bygrave & Zacharakis, 2007.
              Entrepreneurship, New York: Wiley. ©
Attributes of winning strategies


      Cheaper                          Better




                   Faster

              Bygrave & Zacharakis, 2007.
          Entrepreneurship, New York: Wiley. ©
Several key aspects about
capturing a first mover’s advantage
 You have to be first (or very early) into
  the market
 You need to capture a large percentage
  of the market quickly
 You need to create switching costs so
  the customer will stick with you
 Very expensive, hard to win
 First Movers rarely win
                  Bygrave & Zacharakis, 2007.
              Entrepreneurship, New York: Wiley. ©
The people are what Matters
                    Values




Selection                                          Structure

                Bygrave & Zacharakis, 2007.
            Entrepreneurship, New York: Wiley. ©
Entry Strategy

        Benchmark




Devise Initial Market Test




    Create a Platform
        Bygrave & Zacharakis, 2007.
    Entrepreneurship, New York: Wiley. ©
Growth Strategy




                  Expanding your                     Geographic
Franchising
                    product mix                       expansion



                  Bygrave & Zacharakis, 2007.
              Entrepreneurship, New York: Wiley. ©
Benefits of
            franchising




Adds new                                Speeds
revenues                                 growth



           Bygrave & Zacharakis, 2007.
       Entrepreneurship, New York: Wiley. ©
Factors defining
                  success of
                  geographic
                   expansion




Customers             Vendors                      Distribution




                Bygrave & Zacharakis, 2007.
            Entrepreneurship, New York: Wiley. ©
The Entrepreneurial Firm International Expansion Process




                      Gradual                      Born                      Born Again
                      Global                      Global                       Global




                                             Intermediating:
                                                                      Enabling
                                           Networks & Alliances
                                                                      Processes
                                                 Direct:
                                               Technology



                                                          Foreign
   Technology   Technology                                                          Venture    M&A
                             Outsourcing    Exporting      Direct    Franchising
    Transfer     Licensing                                                          Finance   Activities
                                                        Investment

                                                Enacting
                                                Processes




                                          Bygrave & Zacharakis, 2007.
                                      Entrepreneurship, New York: Wiley. ©
Means to expand                    Pros                                  Cons
globally
Technology Transfer                - Reduces entry costs                 - Risk of losing the technology

Technology Licensing               - Generates revenue                   - A lost opportunity to extend your
                                   - Conserves resources                 own brand
Outsourcing                        - Cost-saving

Exporting                          - Cheap                               - Additional costs in after-sales
                                   - Easy                                support and transportation
                                                                         - Moral hazard
Foreign Direct Investment (FDI)    - Physical presence                   - Expensive
                                   - Control of assets
Franchising                        - Licenses an operational system      - Risk of damaging the brand
                                                                         name
Venture financing                  - Both an enabling and an             - Often leads to mergers and
                                   enacting mechanism                    acquisitions with foreign
                                                                         companies
Mergers and acquisitions (M&A)     - Established infrastructure          - Very expensive
                                   - Allow a company to grow and
                                   expand quickly

                                      Bygrave & Zacharakis, 2007.
                                  Entrepreneurship, New York: Wiley. ©

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Session03 pt

  • 1. Session 03 Opportunity Recognition, Business Model, and Strategy Development Paulus AC Tangkere Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 2. Quiz 1 • Apa yang dinamakan dengan kewirausahaan (entrepreneurship) itu? • Jelaskan persamaan dan perbedaan antara: a. Kreatifitas b. Inovasi c. Komoditas. • Jelaskan the power of entrepreneurship. Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 3. Idea-to-opportunity transition Viable Seed of idea Idea Opportunity Professional Idea Passion Experience Multiplication Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 4. Idea multiplication – IDEO technique Gather Observe 1 Stimuli – customer anthropology Multiply Brainstorm/brain-write 2 Stimuli – solution concept Create Build a simple mock up 3 Customer – vizualised model Concepts Optimize Add/remove features 4 Practicality – improved features Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 5. The opportunity space Global Business Environment Competitors Suppliers Your Company Customers Competitors Competitors Government Regulations Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 6. The customer Target Audience Categories Primary Secondary Tertiary Target Audience Target Audience Target Audience Common Demographic/Psychographic Categories Demographics Psychographics Age Social group (e.g., white collar, blue Gender collar, etc.) Household Income Lifestyle (e.g., mainstream, sexual Family Size/Family Lifecycle orientation, materialistic, active, athletic, Occupation etc.) Education Level Personality Traits (Worriers, Type A’s, Religion Shy, Extroverted, etc.) Ethnicity/Heritage Values (Liberal, Conservative, Open- Nationality Minded, Traditional, etc.) Social Class Marital Status Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 7. Macro trends Important Trends over the Last 50 Years Trend Impact Baby Boom Generation Pampers, Rock & Roll, Television, Minivans, Real Estate, McMansions, etc. Personal Computing Internet, media on demand, electronic publishing, spreadsheets, electronic communication Obesity Drain on healthcare system, growth of diet industry, changes in food industry, health clubs, home gyms Dual-Income households Child care, Home services – landscaping, house cleaning, prepared foods Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 8. Market Adoption 1 O Wi pp nd or ow tu ni of ty 2 Time C om N ew Bygrave & Zacharakis, 2007. S-curve En pet te ito r rs Entrepreneurship, New York: Wiley. © 3 O bs ol Ph e s c a s en e c e
  • 9. Setting prices Price Assessing Market Penetration Pricing Cost-plus Pricing Prices for Competing Strategy Strategy Products Strategy Requires Price May Not Enormous Match The Best Option Financing The Value Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 10. Reaching customer – the value chain Example - Value Chain of Gourmet Chili Base Ingredients Gourmet Food Grocery -Beef, Chili Distributors Stores Sauce, etc. -From Food 80% Distributor 85% 5% 0% 0% 30% 0-7 5-9 70- 5% 35% 65- 7 7 5-3 0-2 GS 20- GS GS GS 15- 2 1 CO GM GM CO CO CO GM GM Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 11. Learning about “stealth” competitors Business Angels and VCs Sources Of Intelligence Suppliers Databases Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 12. Opportunity checklist Global Customer Competition Vendors Government Environment Price/ Market Trends Market size Frequency/ Distribution Growth Value Key Success Factors Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 13. what is a business model?
  • 14. business model framework INFRASTRUCTURE OFFER CUSTOMER PARTNER CUSTOMER NETWORK RELATIONSHIPS CORE VALUE CUSTOMER CAPABILITIES PROPOSITION SEGMENTS ACTIVITY DISTRIBUTION CONFIGURATION CHANNELS COST FINANCE REVENUE STRUCTURE STREAMS a business model describes the value an organization offers to various customers and portrays the capabilities and partners required for creating, marketing, and delivering this value and relationship capital with the goal of generating profitable and sustainable revenue streams [Osterwalder (2004) The Business Model Ontology]
  • 15. Business model Revenue model Cost model Revenue categories Cost of Goods Sold Operating Costs Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 16. Amazon.com’s Revenue Model US$ in Thousands Total revenues $6,000,000 $5,000,000 $4,000,000 Media $3,000,000 Electronics $2,000,000 Other $1,000,000 $0 2001 2002 2003 2004 2005 Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 17. Amazon. com’s cost model US$ in Thousands Total costs and expenses 7,000,000 6,000,000 5,000,000 Cost of 4,000,000 Revenue 3,000,000 Operating 2,000,000 Expenses 1,000,000 0 2001 2002 2003 2004 2005 Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 18. Basic strategy categories are: Differentiation Low cost Niche Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 19. Attributes of winning strategies Cheaper Better Faster Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 20. Several key aspects about capturing a first mover’s advantage  You have to be first (or very early) into the market  You need to capture a large percentage of the market quickly  You need to create switching costs so the customer will stick with you  Very expensive, hard to win  First Movers rarely win Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 21. The people are what Matters Values Selection Structure Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 22. Entry Strategy Benchmark Devise Initial Market Test Create a Platform Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 23. Growth Strategy Expanding your Geographic Franchising product mix expansion Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 24. Benefits of franchising Adds new Speeds revenues growth Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 25. Factors defining success of geographic expansion Customers Vendors Distribution Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 26. The Entrepreneurial Firm International Expansion Process Gradual Born Born Again Global Global Global Intermediating: Enabling Networks & Alliances Processes Direct: Technology Foreign Technology Technology Venture M&A Outsourcing Exporting Direct Franchising Transfer Licensing Finance Activities Investment Enacting Processes Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©
  • 27. Means to expand Pros Cons globally Technology Transfer - Reduces entry costs - Risk of losing the technology Technology Licensing - Generates revenue - A lost opportunity to extend your - Conserves resources own brand Outsourcing - Cost-saving Exporting - Cheap - Additional costs in after-sales - Easy support and transportation - Moral hazard Foreign Direct Investment (FDI) - Physical presence - Expensive - Control of assets Franchising - Licenses an operational system - Risk of damaging the brand name Venture financing - Both an enabling and an - Often leads to mergers and enacting mechanism acquisitions with foreign companies Mergers and acquisitions (M&A) - Established infrastructure - Very expensive - Allow a company to grow and expand quickly Bygrave & Zacharakis, 2007. Entrepreneurship, New York: Wiley. ©