The document outlines the culture at TRCA, which strives for impact. Its cultural core focuses on achieving positive impact. Key elements that define TRCA's culture include openly communicating, being courageous, curious, careful, selfless, and showing respect and recognition. Behaviors that support the culture involve listening well, being concise, sharing ideas, taking smart risks, speaking up, learning eagerly, seeking different perspectives, acting in the community's best interest, and showing gratitude.

1. TRCA Culture

2. TRCA Culture
Every organization has a cultural core – a fundamental purpose that
determines all elements of its culture.
For some organizations, the cultural core is . . .

3. Our Cultural Core
At TRCA we strive for:
IMPACT
Our culture is oriented toward helping
us achieve positive IMPACT

4. Defining Elements of Our Culture
In order to have
IMPACT, we place
emphasis on key
elements that drive
how we do things.

5. Supporting Behaviours

6. Behaviours that Support our Culture
• We communicate openly
• We are courageous
• We are curious
• We work carefully
• We are selfless
• We show respect and
recognition
– We listen well - to understand before
seeking to be understood
– We are concise and precise in our
messaging
– We share ideas easily
– We are open and honest about what
we do and how we do it

7. Behaviours that Support our Culture
• We communicate openly
• We are courageous
• We are curious
• We work carefully
• We are selfless
• We show respect and
recognition
– We take smart risks
– We take on difficult challenges
– We speak our minds to make things
better
– We make tough decisions in a timely
manner
– We question behaviours that
contradict the best interest of TRCA,
our partners, and our community

8. Behaviours that Support our Culture
• We communicate openly
• We are courageous
• We are curious
• We work carefully
• We are selfless
• We show respect and
recognition
– We are eager to learn
– We seek understanding of all points
of view
– We seek to know our organization and
understand its vision, mission and
strategies
– We seek knowledge about our
communities and ways to impact them

9. Behaviours that Support our Culture
• We communicate openly
• We are courageous
• We are curious
• We work carefully
• We are selfless
• We show respect and
recognition
– We are thorough in our work
– We carry out our work on time
– We consider implications before we
act or speak
– We strive to be more effective

10. Behaviours that Support our Culture
• We communicate openly
• We are courageous
• We are curious
• We work carefully
• We are selfless
• We show respect and
recognition
– We act in the best interest of TRCA and
its communities
– We help others succeed
– We are proactively generous
– We seek ways to improve the well-being
of others

11. Behaviours that Support our Culture
• We communicate openly
• We are courageous
• We are curious
• We work carefully
• We are selfless
• We show respect and
recognition
– We show gratitude
– We make commitments and keep them
– We acknowledge and compliment the
achievements of others
– We provide supportive feedback to
others – both positive and constructive

12. Behaviours that Support our Culture