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SERVICES OVERVIEW
Rick Hults, Director of Business Development
952.392.2386
Rick.hults@benchmarkqa.com
Software Quality Assurance is all we do.
     For 25 years, BenchmarkQA has helped software project teams identify their quality issues and go on to
     deliver higher quality software, resulting in fewer defects and an overall positive and direct impact on
     their bottom line.



     We offer four primary services:
           > Consulting
           > Training
           > Staffing
           > Local Outsourcing


4/4/2013                                    ©2013 BenchmarkQA, Inc. All rights reserved.
CONSULTING
The Software Quality Experts




                                          Our broad range of services and solutions put your organization
                                          on the road to better quality and proven results.

                                                10 Service Areas
                                                       > Process Improvement                          > Outsourcing Readiness
                                                       > Tools Optimization                           > Mentoring
                                                       > Performance Testing                          > Requirements Management
                                                       > Test Automation                              > Mobile Technology Testing
                                                       > Test Management                              > Agile Methodology


                               4/4/2013                              ©2013 BenchmarkQA, Inc. All rights reserved.
TRAINING
The Software Quality Experts




                                    Our training program is an outgrowth of our real-world experience.

                                          > Public Training                       > More than a Dozen Topics
                                          > Custom, Private Training                 > Testing, Test Planning
                                          > Free Events & Seminars                   > Requirements
                                                                                     > Automation
                                                                                     > Metrics
                                                                                     > Tools & Technology


                               4/4/2013                           ©2013 BenchmarkQA, Inc. All rights reserved.
STAFFING
The Software Quality Experts




                                     Exceptionally qualified professionals.
                                          > Database of more than 1,400 QA professionals in Minnesota

                                          > Pre-qualify and proactively manage a candidate pipeline of top performers

                                          > Rigorous qualification process

                                          > Contract, contract-to-hire, direct placement

                                          > Market competitive rates
                               4/4/2013                           ©2013 BenchmarkQA, Inc. All rights reserved.
OUTSOURCING
The Software Quality Experts




                                          When you let us manage your testing, you gain efficiency,
                                          improve quality and reduce your total cost of testing.


                                           > BQA Lab™
                                               • Quick Start™

                                           > ManagedQA™


                               4/4/2013                         ©2013 BenchmarkQA, Inc. All rights reserved.
BENCHMARKQA DIFFERENTIATORS
                                          Experience
The Software Quality Experts




                                                 >   Began as off-site testing facility for IBM and Microsoft
                                                 >   Clients history includes extensive service to Wells Fargo, 3M, RBC Dain Rauscher, Medtronic
                                          Process Maturity and Depth
                                                 >   Proprietary testing methodology, templates and training programs
                                                 >   Accumulated best practices from managing our own testing projects
                                                 >   Public and private training on our methodology delivered to hundreds of professionals
                                          Industry Recognition
                                                 >   Minneapolis/St. Paul Business Journal - 50 Fastest Growing Private Companies
                                                 >   INC 500 Fasting Growing Private Companies in America
                                                 >   Itasca Showcase Finalist
                                          Caliber of Talent
                                                 >   Attract and retain the best talent
                                             >       Provide exceptional resource stability for our clients
                                          Invested
                                                 >   Practice Leaders
                                                 >   Free quarterly seminars and events for our valued clients
                                                 >   BQA Blog
                                                 >   BQA Knowledge Base
                               4/4/2013                                         ©2013 BenchmarkQA, Inc. All rights reserved.
THANK YOU FOR YOUR INTEREST!
Please contact me at:
952.392.2400
rick.hults@benchmarkqa.com

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BenchmarkQA Services Overview 2013

  • 1. SERVICES OVERVIEW Rick Hults, Director of Business Development 952.392.2386 Rick.hults@benchmarkqa.com
  • 2. Software Quality Assurance is all we do. For 25 years, BenchmarkQA has helped software project teams identify their quality issues and go on to deliver higher quality software, resulting in fewer defects and an overall positive and direct impact on their bottom line. We offer four primary services: > Consulting > Training > Staffing > Local Outsourcing 4/4/2013 ©2013 BenchmarkQA, Inc. All rights reserved.
  • 3. CONSULTING The Software Quality Experts Our broad range of services and solutions put your organization on the road to better quality and proven results. 10 Service Areas > Process Improvement > Outsourcing Readiness > Tools Optimization > Mentoring > Performance Testing > Requirements Management > Test Automation > Mobile Technology Testing > Test Management > Agile Methodology 4/4/2013 ©2013 BenchmarkQA, Inc. All rights reserved.
  • 4. TRAINING The Software Quality Experts Our training program is an outgrowth of our real-world experience. > Public Training > More than a Dozen Topics > Custom, Private Training > Testing, Test Planning > Free Events & Seminars > Requirements > Automation > Metrics > Tools & Technology 4/4/2013 ©2013 BenchmarkQA, Inc. All rights reserved.
  • 5. STAFFING The Software Quality Experts Exceptionally qualified professionals. > Database of more than 1,400 QA professionals in Minnesota > Pre-qualify and proactively manage a candidate pipeline of top performers > Rigorous qualification process > Contract, contract-to-hire, direct placement > Market competitive rates 4/4/2013 ©2013 BenchmarkQA, Inc. All rights reserved.
  • 6. OUTSOURCING The Software Quality Experts When you let us manage your testing, you gain efficiency, improve quality and reduce your total cost of testing. > BQA Lab™ • Quick Start™ > ManagedQA™ 4/4/2013 ©2013 BenchmarkQA, Inc. All rights reserved.
  • 7. BENCHMARKQA DIFFERENTIATORS Experience The Software Quality Experts > Began as off-site testing facility for IBM and Microsoft > Clients history includes extensive service to Wells Fargo, 3M, RBC Dain Rauscher, Medtronic Process Maturity and Depth > Proprietary testing methodology, templates and training programs > Accumulated best practices from managing our own testing projects > Public and private training on our methodology delivered to hundreds of professionals Industry Recognition > Minneapolis/St. Paul Business Journal - 50 Fastest Growing Private Companies > INC 500 Fasting Growing Private Companies in America > Itasca Showcase Finalist Caliber of Talent > Attract and retain the best talent > Provide exceptional resource stability for our clients Invested > Practice Leaders > Free quarterly seminars and events for our valued clients > BQA Blog > BQA Knowledge Base 4/4/2013 ©2013 BenchmarkQA, Inc. All rights reserved.
  • 8. THANK YOU FOR YOUR INTEREST! Please contact me at: 952.392.2400 rick.hults@benchmarkqa.com

Editor's Notes

  1. We offer a broad range of services to help our clients address the complex challenges - and opportunities – within testing and QA today.Whether you just want to get more out of automation or revamp your entire QA program to an agile approach, you get the benefit of our expert resources – practice leaders in key disciplines who we invest in understanding your challenge and develop a solid approachWe leverage our existing research and vast intellectual property – we get there faster because we are not re-inventing the wheel each timeWe have 10 distinct areas that we have worked in and have solutions / service models already built to leverageQuality Path – our keystone service offering for process improvement - delivered for Ecloab RD&E, HealthPartners, Digital River and many other companies. Done dozens of assessments – automation, etc.
  2. We began as off-site testing facility for IBM and Microsoft.25 years ago – testing did not exist as a professional discipline.So, we developed our own proprietary testing methodology, approach, standards, and templatesOur clients recognized we were doing something right – more efficient and repeatable than what they were doing. They asked us to train them.We have delivered public and private training for more than 18 years – to hundreds of professionals. We have over a dozen topics already developed.In 2011Trained more than 100 peoplePrivate delivery clients included: Pearson Vue, PeopleNet, Wells Fargo, ev3, HealthPartners, many othersCustom content: We have a Practice Lead for our training services , we pair her with our SME as instructor to meet unique skill development needs of our clients.
  3. Whether you need an expert or a low cost resource, there is not a company out there that can do a better job than we can – at getting you the talent you need.Unlike generalist staffing companies, we can afford to invest our entire recruiting energy into QA professionals – knowing them and qualifying them and staying in touch with them throughout their career.If you compare us to our best niche competitors – they do not offer the full-time employment benefits and career development opportunities that we do – we have exceptionally high retention – our clients get a very stable team.Qualification ProcessPre-Screen BenchmarkQA Career Fit InterviewTechnical Skills Qualification with SME on our staffReference Checks – Informal and FormalWe provide full range of job types in QA – as well as BA resources (beginning of SDLC)Examples of staffing success: Wells Fargo merger, 3M – preference, T-Check exclusive, Thomson Reuters SAP purple squirell
  4. Many companies are shifting testing back from offshore – or considering outsourcing for the first time – looking for a local alternative to offshore that gives cost control with good results and minimal headaches.BQA LabAvoids communication and cultural barriersHas a time zone in synch with your own development and testing teamIs accessible – can come on-site for initial start up and meetings if neededIs cost-effective – compared to standard staffing Model: “Quick Start”- front end effort to build an efficient on-boarding program, flex team size to meet your needsSkills required, Technology required, Communication process neededDeliverables standards/expectationsKnowledge collection (project, business process, technology, etc) We cover the overhead (computers, physical infrastructure) We manage the effort - our Lead is your POC, ramps up team, provides status reportsWe select and manage the team (reducing your management effort/overhead)We train as needed – lower cost resources – if/when appropriate to your needsblended rates for teams with 3 or more analysts. Project skill requirements (i.e. automation, knowledge of SAP…) greatly affect rate. Straight web function testing – as low as $45/hour blended. All automation – as high as $75 blended. Actual blended rate will require we get into technical skills needed.Managed QA – at your location or ours1. Initiate – we use our Quick Start program – learn enough to be able to teach new resources how to meet your needs, build training program and handle on-boarding 2. Engage – select and ramp on the team3. Deliver – test, ensure satisfaction