7. 1. 90% of Marketers indicated that social media is important for their business.
2. Only one-third of social media marketers want to know how to monitor and
measure the return of investment of social media.
3. 58% of marketers use social media for 6 hours or more each week.
4. 77% of marketers plan on increasing their use of YouTube and video
marketing in 2011.
5. 70% of marketers want to learn more about Facebook.
6. 69% of marketers want to learn more about blogging.
7. The number-one advantage of social media marketing is generating more
business exposure, as indicated by 88% of marketers.
9. The more you care about your customers,
the better your relationship will be with them.
phone* email
#FMSMW
10. p eople
The more you care about your customers,
the better your relationship will be with them.
phone* email
#FMSMW
11. p eople
The more you care about your customers,
the better your relationship will be with them.
phone* email tweets facebook page blog comments other/app?
#FMSMW
12.
13. If companies actually cared about their
customers, they wouldn’t have
automated phone trees.
14. example of a poor relationship interaction:
#FMSMW
You can’t get someone’s attention online if they don’t care. If you don’t care, they won’t either.\nNotice webpage isn’t up here. And phone has an * because I’m talking about a human on the other end of the line, not an automated phone tree from hell.\n
You can’t get someone’s attention online if they don’t care. If you don’t care, they won’t either.\nNotice webpage isn’t up here. And phone has an * because I’m talking about a human on the other end of the line, not an automated phone tree from hell.\n
You can’t get someone’s attention online if they don’t care. If you don’t care, they won’t either.\nNotice webpage isn’t up here. And phone has an * because I’m talking about a human on the other end of the line, not an automated phone tree from hell.\n
You can’t get someone’s attention online if they don’t care. If you don’t care, they won’t either.\nNotice webpage isn’t up here. And phone has an * because I’m talking about a human on the other end of the line, not an automated phone tree from hell.\n
You can’t get someone’s attention online if they don’t care. If you don’t care, they won’t either.\nNotice webpage isn’t up here. And phone has an * because I’m talking about a human on the other end of the line, not an automated phone tree from hell.\n
You can’t get someone’s attention online if they don’t care. If you don’t care, they won’t either.\nNotice webpage isn’t up here. And phone has an * because I’m talking about a human on the other end of the line, not an automated phone tree from hell.\n
You can’t get someone’s attention online if they don’t care. If you don’t care, they won’t either.\nNotice webpage isn’t up here. And phone has an * because I’m talking about a human on the other end of the line, not an automated phone tree from hell.\n
You can’t get someone’s attention online if they don’t care. If you don’t care, they won’t either.\nNotice webpage isn’t up here. And phone has an * because I’m talking about a human on the other end of the line, not an automated phone tree from hell.\n
You can’t get someone’s attention online if they don’t care. If you don’t care, they won’t either.\nNotice webpage isn’t up here. And phone has an * because I’m talking about a human on the other end of the line, not an automated phone tree from hell.\n
