In this webinar, we focus on the progress made to our Cloud Property Management Software, the popular features and how to use them, and unveil pricing!
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
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RezStream Webinar: Cloud PMS #3
1. 3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
RezStream Cloud
Webinar
Josh Wise
VP Business Development
2. |About Me www.rezstream.com
• Married 6 years, together for 20
• 4-year old daughter
• Born and raised in Denver
• Sports enthusiast
• 6 Years at RezStream
• Oversee Sales, Marketing and
Support
• Recently went white water
rafting
• People person that enjoys
solving problems
3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
3. TABLE OF
CONTENTS
www.rezstream.com
3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
01
Recap
Webinar
Series
02
New
Features
03
RezStream
Community
04
FAQs
05
Pricing
4. 01 | Recap of Webinar Series www.rezstream.com
3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
Webinar 1: Sneak Peak
a. What is the Cloud
b. Concept behind the product
c. How we collected our clients
feedback
d. Current status
e. Future
Webinar 2: Live Demo
a. Occupancy map
b. Making reservations
c. Group reservations
d. Payments
e. Tags
f. Remote access
g. Contacts/People section
h. Reservations section
www.rezstream.com/webinars
5. 01 | Recap of Webinar Series
www.rezstream.com
3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
Poll Question #1
6. 02 | New Features www.rezstream.com
3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
7. 02 | New Features
www.rezstream.com
3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
Poll Question #2
8. 03 | RezStream Community www.rezstream.com
3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
• What is the RezStream Community?
• It’s a forum where all RezStream clients can be heard
• You can interact with other properties just like yours
• Why you should care
• You can have a voice in features
• Vote on features and their importance to your property
• How you sign up
• I’ll show you!
• www.rezstream.uservoice.com
9. 04 | Frequently Asked Questions
www.rezstream.com
3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
1. Will my RezStream Professional data
convert to the Cloud PMS?
• Yes. Rooms, rates, taxes,
packages, POS items,
reservations, invoice history,
contacts, source of reservation
and reason for reservation.
2. How is Beta testing going?
3. What if I don’t want to upgrade, will
you still support RezStream
Professional?
4. How will credit card processing work?
5. What is involved on my end to
upgrade when the time comes?
10. 05| Pricing www.rezstream.com
3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
$9/per room/per month
Floor: $90
Ceiling: $450
Industry includes:
a. Reservation software
b. Online booking engine
c. Technical support
RezStream will include:
a. Reservation software
b. Online booking engine
c. Technical support
d. Unlimited users
e. Gift certificates
f. Mobile booking engine
11. 05 | Pricing www.rezstream.com
3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
Poll Question #3
12. www.rezstream.com
3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
Next Cloud PMS Webinar: Thursday, September 25th
• Signup at www.rezstream.com/webinars
Cloud PMS Educational Information and Updates
• Read more at www.rezstream.com/blog/cloud-pms
Phone: 866-360-8210 x1
Email: josh.wise@rezstream.com
www.rezstream.com
Hinweis der Redaktion
Welcome people
Mention the question feature and we’ll cover them at the end
Discuss their being pole questions and to be ready to answer
How many webinars in this Cloud PMS series have you attended?
Cancellations
Show Config section of options
Create a cancellation within 7 days for fixed amount of $25
Create a second cancellation within 2 days for 50%
Advanced Search
Explain All (has to match) and Any (can be this or that)
Look up everyone named Josh
Look up everyone named Josh that HAS an email address
Show how to do a search within a search
Add ANY from Colorado
Currently you only have people search queries but in the future you’ll have reservations, payments and so on
You can export that data to .csv
3. Reports
Show Total Revenue > 8/1/13 – 8/31/14 Ending on 8/22/14
Walk through select view
Explain you could collapse columns
Explain you could print, email, save or export
4. Letter Templates and Auto Email
a. Show letter templates with master template and letter template with letter codes
Show automatic email scheduler
Give example of reservation confirmation, reminder, upsell, post stay for promo or review
Give stat of 15 room property with 50% occupancy = 2,737 reservations each year and that many emails your currently sending manually. This might be the best feature every for most of you!
JOSH – Go back to PPT and do Poll Question #2
Which new feature are you most excited about?
Flip over to browser and show them www.rezstream.uservoice.com
Show them how easy it is to signup
Show them some topics and voting system
Are you going to sign up for the RezStream Community to share your feedback?
JOSH – Check questions to see if there are any