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E‐commerce Market –
E commerce Market China
November 2011
Executive Summary
                E‐commerce market in China has been demonstrating rapid growth and development over the past few years
  Market        China’s e‐commerce will continue to exhibit speedy growth with annual sales volume growth of at least x % y‐o‐y  
                 from 20‐‐ to 20‐‐

                 Drivers:                                                        Challenges:
                 ‐ Increasing internet use                                       ‐ Logistics challenges
                 ‐ Emerging middle class                                         ‐ Huge online counterfeit market
                 ‐ Rise in online shopping                                       ‐ Psychological barrier and adaptive difficulty
  Drivers &      ‐ Extensive usage of plastic money                              ‐ Security issues
 Challenges      ‐ Enhanced e‐payment services                                   ‐ System lacks talent and information resources
                 ‐ Rise in mobile commerce                                       ‐ Entry barriers
                 ‐ Growing social network base
                 ‐ Rise in target industries
                Geographical spread of online shopping
                           h l        d f l     h                                  Favourable demographics
                                                                                            bl              h
                Group buying                                                      Traditional stores opting for online stores
   Trends
                Initiatives by players                                            Availability of greater funding 
                Internal logistics networks                                       Rising popularity of e‐books
                Government Policies and Regulations (20 )
                 Government Policies and Regulations (20‐‐)
Government 
                Government Policies and Regulations (20‐‐)
 Initiatives
                12th Five Year Plan (20‐‐ ‐ 20‐‐)

                International players like Company 1 and Company 2 are boosting their investment in China, indicating tougher 
                 and more fierce competition for the domestic players
                 and more fierce competition for the domestic players
Competition
                Some of the major domestic players in the market are Company 3, Company 4, Company 5, Company 6, Company 
                 7,Company 8, Company 9, Company 10  and Company 11

                                         E‐COMMERCE MARKET IN CHINA 2011.PPT                                                       2
•Introduction
•Market Overview
 Market Overview
•Market Segmentation
•Demand and Supply Perspective
 D      d dS       l P     i
•Drivers & Challenges
•Government Initiatives
•Trends
 Trends
•Competition
•Key Takeaways
 K T k
    E‐COMMERCE MARKET IN CHINA 2011.PPT   3
Operation Model of an E‐commerce System

           f                        e                     d




       g                                                          c


                                           a




                                                              b




                                                 h

                    E‐COMMERCE MARKET IN CHINA 2011.PPT               4
China’s e‐commerce sector is predicted to experience the 
fastest growth rate in Asia
E‐commerce Market – Overview                                              Market Size and Growth
• China is the world’s x largest e‐commerce market                        USD bn

    More than y mn internet users, including z mn online shoppers 
                y                 ,         g                pp        3,000                                                                    a7
     along with p mn Chinese middle class population boosts            2,500                                    +30.9%             a6
     further growth in the sector                                      2,000                                               a5
                                                                       1,500                                      a4
• In 20‐‐, more than q mn people were directly employed                                                 a3
                                                                       1,000                    a2
  by the Chinese e commerce companies
  by the Chinese e‐commerce companies                                               a1
                                                                        500
    No. of people indirectly employed reached more than r mn              0
     and is expected to grow to s mn by 20‐‐                                        20‐‐        20‐‐   20‐‐e    20‐‐e     20‐‐e   20‐‐e      20‐‐e

E‐commerce Registered Accounts                                            E‐commerce Paying Accounts
         mn                                                                    mn
                                                                        300                                     +16%                       c4
20,000                                                                                                                    c3
                                  +21%                  b4              250
                                          b3                                                             c2
15,000                                                                  200                c1
                           b2
10,000        b1                                                        150
                                                                        100
 5,000
                                                                         50
    0                                                                      0
              20
              20‐‐        20 e
                          20‐‐e          20 e
                                         20‐‐e         20 e
                                                       20‐‐e                             20
                                                                                         20‐‐           20 e
                                                                                                        20‐‐e            20 e
                                                                                                                         20‐‐e            20 e
                                                                                                                                          20‐‐e




                                                   E‐COMMERCE MARKET IN CHINA 2011.PPT                                                               5
Type 1 transactions dominate the e‐commerce market in 
China
Type 1 E‐commerce                                                          Market Size and Growth
• Type 1 refers to an online market for online business                    USD bn
  deals                                                                 3,000                                                                 a7
    In Q1 20‐‐,Type 1 revenue amounted to USD x  mn, y‐oy              2,500                                 +30.9%              a6
     growth of y%                                                       2,000                                              a5
• No. of Type 1 companies reached z  in 20‐‐, y‐o‐y growth              1,500                                   a4
  of p%                                                                                                a3
                                                                        1,000               a2
                                                                                   a1
    I 20 thi
     In 20‐‐, this sector received USD q mn in capital from r 
                      t       i d USD       i     it l f                 500
     investors, which includes s VCs and two IPOs that raised a             0
     combined USD t mn and five mergers                                           20‐‐     20‐‐       20‐‐e   20‐‐e    20‐‐e     20‐‐e       20‐‐e

Competitive Landscape (20‐‐)                                               Revenue Break‐Up (Q1 20‐‐)
          Company 1                                                                                                        c4%
                                                                                Trade by small‐                      c3%
          Company 2               b6%                                           and medium‐sized 
          Company 3                                                             enterprises
          Company 4
          Company 4           b5%                                               Trade by large 
                                                                                Trade by large                                         c1%
                                    b4%                                         enterprises
          Company 5            b3%
                                                     b1%                        Online shopping               c2%
          Others                b2%
                                                                                accounts
                                                                                Airfares and hotels




                                                    E‐COMMERCE MARKET IN CHINA 2011.PPT                                                            6
G segment boom in China is giving serious competition to 
the traditional G outles
Segment 1                                                              Segment 1 Sales
• G sales in China amounted to ~USD x tn in 20‐‐, and                      USD bn
  are expected to grow by ~y% in 20‐‐                                  200
• Segment 1 represents the next major segment for                                                               +25.4%                      a4
                                                                       150                                                    a3
  retail growth in China 
                                                                                                         a2
• China had z mn online stores as of Dec 20‐‐                          100            a1
• With increasing prosperity and easily access to the
  With increasing prosperity and easily access to the                   50
  Internet, Segment 1 sales is expected to surge in the 
  coming years                                                             0
                                                                                    20‐‐                20‐‐e            20‐‐e             20‐‐e
Share of Goods Sold Online (20‐‐)                                      Number of Segment 1 Users
                                                                                         Online Retail Users         Penetration
        Type 1                                                             mn                                                                 %
        Type 2                                                       200                               +49%                                        1,0
                                            b1%                                                                          c3
        Others             b3%
                                                                     150            c1
                                                                     100                                                                           0,5
                                                                      50                          c2                                  c4
                                                                       0                                                                           0,0
                                      b2%                                                  20‐‐                                20‐‐




                                                E‐COMMERCE MARKET IN CHINA 2011.PPT                                                                 7
Drivers & Challenges – Summary

  Drivers                                                        Challenges

  Increasing internet use                                        Logistics challenges


  Emerging middle class                                          Huge online counterfeit market

                                                                 Psychological barrier and adaptive 
  Rise in online shopping                                        difficulty

  Extensive usage of plastic money                               Security issues

                                                                 System lacks talent and information 
  Enhanced e‐payment services
                                                                 resources

  Rise in mobile commerce                                        Entry barriers

  Growing social network base
        g

  Rise in target industries




                                     E‐COMMERCE MARKET IN CHINA 2011.PPT                                8
Trends – Summary

              Geographical spread of online shopping


              Group buying
                  p y g


              Initiatives by players 


              Internal logistics networks
  Trends  `

              Favourable demographics


              Traditional stores opting for online stores


              Availability of greater funding 


              Rising popularity of e‐books

                                  E‐COMMERCE MARKET IN CHINA 2011.PPT   9
Major Domestic Players in the Market (1/8)

Company Snapshot: Company 1
Corporate Information                                                       Financial Performance
Headquarters       City 1
                   Cit 1                                                     Revenue                      Revenue                  Profit/Loss
                                                                             USD mn                                                 USD mn 
                                                                                                          Profit/Loss
Founded            20‐‐                                                                                                       a4
                                                                           400                                                            5

                   Product 1, Product 2, Product 3, Product 4,             300                                                            0
Products                                                                                                            a3
                   Product 5                                               200                                                            ‐5
                                                                                       a1          a2
Key People         Person 1 ‐Executive Chairperson                         100                                                            ‐10
                                                                              0                                                           ‐15
                                                                                       20‐‐        20‐‐             20‐‐      20‐‐
Business Highlights
Business Highlights
• Company 1 has focused on selling product 1online and  later expanded into select product 5 category, through its 
  website x.com 
    In addition, it operates the x.com marketplace program, which enables third‐party merchants to sell their products alongside products 
     sourced by the company
            db h
• As of March 20‐‐, it has sold more than y product 1 along with other media products, the largest selection available 
  from any single retailer in China both online and offline
• It has z  logistics centers strategically located throughout China
• In Q2 20‐‐, company started the operation of the P fulfillment center and expanded the new facility in Guangzhou 
  fulfillment center, resulting in total warehouse space to q square meters

                                                     E‐COMMERCE MARKET IN CHINA 2011.PPT                                                   10
Other Major Domestic Players in the Market (1/6)

Company Snapshot: Company 2
Corporate Information                                                    Business Highlights
Headquarters      City 2
                  Cit 2                                                  • Company 2 is a family of Internet‐based businesses
                                                                           Company 2 is a family of Internet based businesses 
                                                                              It includes online marketplaces, retail and payment 
Founded           19‐‐
                                                                               platforms, shopping search engines  and data‐centric 
                                                                               cloud computing  services
                  Product 1, Product 2, Product 3, Product 4, 
Products                                                                      It’s subsidiaries include x.com, y Marketplace, z Mall, p , 
                           ,          ,
                  Product 5, Product 6, Product 7
                                                                               q  Cloud computing, r  and s
Key People        Person 2 ‐chairman                                     • x.com operates as a subsidiary of the company 2
                                                                              x.com operates as a business‐to‐business e‐commerce 
                                                                               company in the PRC and internationally
                                                                                        –   Company offers platforms for international, 
                                                                                            domestic, and retail trade
                                                                              In Sep 20‐‐, company plans to raise as much as USDe mn 
                                                                               from the listing of its website‐designing unit in the U.S
• In Oct 20‐‐, company announced its latest plan to
  In Oct 20 , company announced its latest plan to                            In Feb 20‐‐,company bought f% stake in Sinosoft 
                                                                               Technology Plc, Chinese export‐services software maker, 
  invest USD h mn to its B2C subsidiary, z.com (z Mall), 
                                                                               with an investment of USD g  mn as an effort to enhance 
  in an effort to assist small and medium sized 
                                                                               it’s customer service
  enterprises




                                                  E‐COMMERCE MARKET IN CHINA 2011.PPT                                                      11
Websites
                    SAMPLE 
Online Traffic Specifications (1/7)

                                            Online Traffic Statistics
                              Global Traffic Rank – p        Traffic Rank (China)           x1

                                                             Daily Pageviews*
                                                             Daily Pageviews*               x2
x.com
                                                             Daily Visitors*                x3

                                                             Time spent on site (minutes)   x4

                               Global Traffic Rank – q       Traffic Rank (China)           y1

                                                             Daily Pageviews*               y2
y.Com
                                                             Daily Visitors*                y3

                                                             Time spent on site (minutes)   y4

                               Global Traffic Rank – r       Traffic Rank (China)
                                                                          (     )           z1

                                                             Daily Pageviews*               z2
z.com 
                                                             Daily Visitors*                z3

                                                             Time spent on site (minutes)   z4


                       E‐COMMERCE MARKET IN CHINA 2011.PPT                                       12
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                                                     E‐COMMERCE MARKET IN CHINA 2011.PPT                                                    13

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E-commerce Market in China 2011 - Sample

  • 2. Executive Summary  E‐commerce market in China has been demonstrating rapid growth and development over the past few years Market  China’s e‐commerce will continue to exhibit speedy growth with annual sales volume growth of at least x % y‐o‐y   from 20‐‐ to 20‐‐ Drivers: Challenges: ‐ Increasing internet use  ‐ Logistics challenges ‐ Emerging middle class ‐ Huge online counterfeit market ‐ Rise in online shopping ‐ Psychological barrier and adaptive difficulty Drivers &  ‐ Extensive usage of plastic money ‐ Security issues Challenges ‐ Enhanced e‐payment services ‐ System lacks talent and information resources ‐ Rise in mobile commerce ‐ Entry barriers ‐ Growing social network base ‐ Rise in target industries  Geographical spread of online shopping h l d f l h  Favourable demographics bl h  Group buying  Traditional stores opting for online stores Trends  Initiatives by players   Availability of greater funding   Internal logistics networks  Rising popularity of e‐books  Government Policies and Regulations (20 ) Government Policies and Regulations (20‐‐) Government   Government Policies and Regulations (20‐‐) Initiatives  12th Five Year Plan (20‐‐ ‐ 20‐‐)  International players like Company 1 and Company 2 are boosting their investment in China, indicating tougher  and more fierce competition for the domestic players and more fierce competition for the domestic players Competition  Some of the major domestic players in the market are Company 3, Company 4, Company 5, Company 6, Company  7,Company 8, Company 9, Company 10  and Company 11 E‐COMMERCE MARKET IN CHINA 2011.PPT 2
  • 3. •Introduction •Market Overview Market Overview •Market Segmentation •Demand and Supply Perspective D d dS l P i •Drivers & Challenges •Government Initiatives •Trends Trends •Competition •Key Takeaways K T k E‐COMMERCE MARKET IN CHINA 2011.PPT 3
  • 4. Operation Model of an E‐commerce System f e d g c a b h E‐COMMERCE MARKET IN CHINA 2011.PPT 4
  • 5. China’s e‐commerce sector is predicted to experience the  fastest growth rate in Asia E‐commerce Market – Overview  Market Size and Growth • China is the world’s x largest e‐commerce market USD bn  More than y mn internet users, including z mn online shoppers  y , g pp 3,000 a7 along with p mn Chinese middle class population boosts  2,500 +30.9% a6 further growth in the sector 2,000 a5 1,500 a4 • In 20‐‐, more than q mn people were directly employed  a3 1,000 a2 by the Chinese e commerce companies by the Chinese e‐commerce companies a1 500  No. of people indirectly employed reached more than r mn  0 and is expected to grow to s mn by 20‐‐ 20‐‐ 20‐‐ 20‐‐e 20‐‐e 20‐‐e 20‐‐e 20‐‐e E‐commerce Registered Accounts E‐commerce Paying Accounts mn mn 300 +16% c4 20,000 c3 +21% b4 250 b3 c2 15,000 200 c1 b2 10,000 b1 150 100 5,000 50 0 0 20 20‐‐ 20 e 20‐‐e 20 e 20‐‐e 20 e 20‐‐e 20 20‐‐ 20 e 20‐‐e 20 e 20‐‐e 20 e 20‐‐e E‐COMMERCE MARKET IN CHINA 2011.PPT 5
  • 6. Type 1 transactions dominate the e‐commerce market in  China Type 1 E‐commerce  Market Size and Growth • Type 1 refers to an online market for online business  USD bn deals 3,000 a7  In Q1 20‐‐,Type 1 revenue amounted to USD x  mn, y‐oy  2,500 +30.9% a6 growth of y% 2,000 a5 • No. of Type 1 companies reached z  in 20‐‐, y‐o‐y growth  1,500 a4 of p% a3 1,000 a2 a1  I 20 thi In 20‐‐, this sector received USD q mn in capital from r  t i d USD i it l f 500 investors, which includes s VCs and two IPOs that raised a  0 combined USD t mn and five mergers 20‐‐ 20‐‐ 20‐‐e 20‐‐e 20‐‐e 20‐‐e 20‐‐e Competitive Landscape (20‐‐) Revenue Break‐Up (Q1 20‐‐) Company 1 c4% Trade by small‐ c3% Company 2 b6% and medium‐sized  Company 3 enterprises Company 4 Company 4 b5% Trade by large  Trade by large c1% b4% enterprises Company 5 b3% b1% Online shopping  c2% Others b2% accounts Airfares and hotels E‐COMMERCE MARKET IN CHINA 2011.PPT 6
  • 7. G segment boom in China is giving serious competition to  the traditional G outles Segment 1 Segment 1 Sales • G sales in China amounted to ~USD x tn in 20‐‐, and   USD bn are expected to grow by ~y% in 20‐‐ 200 • Segment 1 represents the next major segment for  +25.4% a4 150 a3 retail growth in China  a2 • China had z mn online stores as of Dec 20‐‐ 100 a1 • With increasing prosperity and easily access to the With increasing prosperity and easily access to the  50 Internet, Segment 1 sales is expected to surge in the  coming years 0 20‐‐ 20‐‐e 20‐‐e 20‐‐e Share of Goods Sold Online (20‐‐) Number of Segment 1 Users Online Retail Users Penetration Type 1 mn % Type 2 200 +49% 1,0 b1% c3 Others b3% 150 c1 100 0,5 50 c2 c4 0 0,0 b2% 20‐‐ 20‐‐ E‐COMMERCE MARKET IN CHINA 2011.PPT 7
  • 8. Drivers & Challenges – Summary Drivers Challenges Increasing internet use  Logistics challenges Emerging middle class Huge online counterfeit market Psychological barrier and adaptive  Rise in online shopping difficulty Extensive usage of plastic money Security issues System lacks talent and information  Enhanced e‐payment services resources Rise in mobile commerce Entry barriers Growing social network base g Rise in target industries E‐COMMERCE MARKET IN CHINA 2011.PPT 8
  • 9. Trends – Summary Geographical spread of online shopping Group buying p y g Initiatives by players  Internal logistics networks Trends  ` Favourable demographics Traditional stores opting for online stores Availability of greater funding  Rising popularity of e‐books E‐COMMERCE MARKET IN CHINA 2011.PPT 9
  • 10. Major Domestic Players in the Market (1/8) Company Snapshot: Company 1 Corporate Information Financial Performance Headquarters City 1 Cit 1 Revenue Revenue Profit/Loss USD mn USD mn  Profit/Loss Founded 20‐‐ a4 400 5 Product 1, Product 2, Product 3, Product 4,  300 0 Products a3 Product 5 200 ‐5 a1 a2 Key People Person 1 ‐Executive Chairperson 100 ‐10 0 ‐15 20‐‐ 20‐‐ 20‐‐ 20‐‐ Business Highlights Business Highlights • Company 1 has focused on selling product 1online and  later expanded into select product 5 category, through its  website x.com   In addition, it operates the x.com marketplace program, which enables third‐party merchants to sell their products alongside products  sourced by the company db h • As of March 20‐‐, it has sold more than y product 1 along with other media products, the largest selection available  from any single retailer in China both online and offline • It has z  logistics centers strategically located throughout China • In Q2 20‐‐, company started the operation of the P fulfillment center and expanded the new facility in Guangzhou  fulfillment center, resulting in total warehouse space to q square meters E‐COMMERCE MARKET IN CHINA 2011.PPT 10
  • 11. Other Major Domestic Players in the Market (1/6) Company Snapshot: Company 2 Corporate Information Business Highlights Headquarters City 2 Cit 2 • Company 2 is a family of Internet‐based businesses Company 2 is a family of Internet based businesses   It includes online marketplaces, retail and payment  Founded 19‐‐ platforms, shopping search engines  and data‐centric  cloud computing  services Product 1, Product 2, Product 3, Product 4,  Products  It’s subsidiaries include x.com, y Marketplace, z Mall, p ,  , , Product 5, Product 6, Product 7 q  Cloud computing, r  and s Key People Person 2 ‐chairman • x.com operates as a subsidiary of the company 2  x.com operates as a business‐to‐business e‐commerce  company in the PRC and internationally – Company offers platforms for international,  domestic, and retail trade  In Sep 20‐‐, company plans to raise as much as USDe mn  from the listing of its website‐designing unit in the U.S • In Oct 20‐‐, company announced its latest plan to In Oct 20 , company announced its latest plan to   In Feb 20‐‐,company bought f% stake in Sinosoft  Technology Plc, Chinese export‐services software maker,  invest USD h mn to its B2C subsidiary, z.com (z Mall),  with an investment of USD g  mn as an effort to enhance  in an effort to assist small and medium sized  it’s customer service enterprises E‐COMMERCE MARKET IN CHINA 2011.PPT 11
  • 12. Websites SAMPLE  Online Traffic Specifications (1/7) Online Traffic Statistics Global Traffic Rank – p Traffic Rank (China) x1 Daily Pageviews* Daily Pageviews* x2 x.com Daily Visitors* x3 Time spent on site (minutes) x4 Global Traffic Rank – q Traffic Rank (China) y1 Daily Pageviews* y2 y.Com Daily Visitors* y3 Time spent on site (minutes) y4 Global Traffic Rank – r Traffic Rank (China) ( ) z1 Daily Pageviews* z2 z.com  Daily Visitors* z3 Time spent on site (minutes) z4 E‐COMMERCE MARKET IN CHINA 2011.PPT 12
  • 13. Thank you for the attention E‐commerce Market ‐ China report is a part of Netscribes’ Information Technology Industry  Series.  For more detailed information or customized research requirements please contact: Jitendra Punjabi Jitendra Punjabi Gagan Uppal Gagan Uppal Phone: +91 33 4064 6215 Phone: +91 22 4098 7530 E‐Mail: jitendra.punjabi@netscribes.com E‐Mail: gagan.uppal@netscribes.com About Netscribes Netscribes is a knowledge‐consulting and solutions firm with clientele across the globe. The company’s expertise spans areas of investment &  g g f g p y p p f business research, business & corporate intelligence, content‐management services, and knowledge‐software services. At its core lies a true  value proposition that draws upon a vast knowledge base. Netscribes is a one‐stop shop designed to fulfil clients’ profitability and growth  objectives. p p f g f y g g p p Disclaimer: This report is published for general information only. Although high standards have been used the preparation, Research on India,  Netscribes (India) Pvt. Ltd. or “Netscribes” is not responsible for any loss or damage arising from use of this document. This document is the  sole property of Netscribes (India) Pvt. Ltd. and prior permission is required for guidelines on reproduction. E‐COMMERCE MARKET IN CHINA 2011.PPT 13