Mobile Gadget Insurance in Europe is a report about the market for extended warranties and insurance sold in conjunction with mobile gadgets in 20 countries: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Russia, Spain, Sweden, Switzerland, Turkey, and the UK. Mobile gadgets are defined as camcorders, cameras, portable (laptop or notebook) computers and portable media players with no conventional mobile telephony facility. Mobile gadget insurance can cover one or more of accidental damage, loss, technical breakdown and / or theft. The report draws on extensive primary and secondary research covering over 1,200 organisations involved in the production and distribution of mobile gadgets including manufacturers, specialised retailers of consumer electronics, supermarkets and other types of retailer (namely, department stores, DIY outlets, speciality retailers and variety retailers). You may be able to use this report and the PartnerBASE' dataset that accompanies it in one or more of the following ways: - appreciate the size of the opportunity in the market for mobile gadget insurance in Europe: in aggregate, this is a substantial market; - understand how dynamic competitors are helping the sector to grow at a rate in excess of the underlying market for mobile gadgets in a number of countries; - assess the position of national and international competitors such as Actua, AmTrust International, Anovo, assona, Assurant Solutions, BNP Paribas Assurance, Domestic & General, Estendo, Lifestyle Services Group, Moderna F
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Mobile Gadget Insurance in Europe
Published on July 2011
Report Summary
Mobile Gadget Insurance in Europe is a report about the market for extended warranties and insurance sold in conjunction with
mobile gadgets in 20 countries: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands,
Norway, Poland, Portugal, Romania, Russia, Spain, Sweden, Switzerland, Turkey, and the UK. Mobile gadgets are defined as
camcorders, cameras, portable (laptop or notebook) computers and portable media players with no conventional mobile telephony
facility. Mobile gadget insurance can cover one or more of accidental damage, loss, technical breakdown and / or theft. The report
draws on extensive primary and secondary research covering over 1,200 organisations involved in the production and distribution of
mobile gadgets including manufacturers, specialised retailers of consumer electronics, supermarkets and other types of retailer
(namely, department stores, DIY outlets, speciality retailers and variety retailers). You may be able to use this report and the
PartnerBASE' dataset that accompanies it in one or more of the following ways: - appreciate the size of the opportunity in the market
for mobile gadget insurance in Europe: in aggregate, this is a substantial market; - understand how dynamic competitors are helping
the sector to grow at a rate in excess of the underlying market for mobile gadgets in a number of countries; - assess the position of
national and international competitors such as Actua, AmTrust International, Anovo, assona, Assurant Solutions, BNP Paribas
Assurance, Domestic & General, Estendo, Lifestyle Services Group, Moderna Försäkringar, Mondial Assistance, NEW Asurion, Pier
Insurance, Solid Försäkringar, SPB, Summit Insurance Services, The Warranty Group, and Wertgarantie; - consider how the value
of the market for extended warranties and insurance linked to mobile gadgets in Europe may reasonably be expected to evolve up to
2014.
Table of Content
TABLE OF CONTENTS
0.0 EXECUTIVE SUMMARY .. 1
The total market was worth approximately EUR 1.45 billion in 2010 2
In relative terms, Romania, Russia and Turkey are Europe's least developed markets 3
Under a half of manufacturers of mobile gadgets offer associated extended warranties or insurance . 4
The aggregate value of mobile gadget insurance may increase by up to 50% by 2014 5
1.0 INTRODUCTION 6
What is this report about' 6
Rationale . 6
Most published data focuses disproportionately on the underlying consumer product markets' ... 6
' ignoring the fact that manufacturers and retailers can make large profits from insurance schemes 6
Evolving distribution channels both favour and compromise extended warranty provision 6
Methodology 7
Manufacturer and retailer survey 7
The survey extends to over 1,200 manufacturers and retailers of mobile gadgets .. 7
Market data ... 7
Definitions 7
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Extended warranties and insurance 7
Extended warranties and insurance linked to consumer products come in a variety of formats' ... 7
' and are frequently marketed to consumers under alternative titles .. 9
Operating models ... 9
PartnerBASE' ... 10
Finaccord ... 10
2.0 EUROPEAN OVERVIEW 13
Introduction 13
Underlying market value and volume 14
On average, the value of sales of mobile gadgets rose by over 5% per annum between 2006 and 2010... 14
... with the volume of sales advancing even more rapidly 16
Manufacturer schemes for extended warranties and insurance .. 18
Manufacturer programs are most widespread in Ireland and Italy . 18
External partners working with manufacturers include Domestic & General, SPB and Wertgarantie . 19
Retailer schemes for extended warranties and insurance .. 22
As a Europe-wide average, slightly less than 50% of retailers of mobile gadgets offer related insurance... . 22
... although this figure exceeds one half in the case of specialist retailers of consumer electronics 23
Captive retailer programs are most widespread in Belgium, the Netherlands and Turkey ... 25
Risk coverage of all schemes for extended warranties and insurance .. 28
Many mobile gadget insurance policies are still oriented solely to the extended warranty element 28
Market value for mobile gadget insurance .. 30
The total market was worth approximately EUR 1.45 billion in 2010 .. 30
In relative terms, Romania, Russia and Turkey are Europe's least developed markets .. 31
Market forecasts to 2014 ... 33
Europe's market for mobile gadgets is forecast to continue rising at a consistent rate... . 33
... whether measured in value or volume terms 35
The aggregate value of mobile gadget insurance may increase by up to 50% by 2014 .. 37
3.0 AUSTRIA 39
Introduction 39
Underlying market value and volume 40
Sales increased both in terms of value and volume between 2006 and 2010 ... 40
Manufacturer schemes for mobile gadget insurance 41
More than a third of manufacturers in Austria are operating their own schemes 41
Retailer schemes for mobile gadget insurance 43
A majority of retailers of mobile gadgets in Austria possess schemes for related insurance 43
Risk coverage of all schemes for mobile gadget insurance 45
Cover for technical breakdown is the most common feature of mobile gadget insurance 45
Independent distribution channels 46
Market value for mobile gadget insurance .. 46
Market forecasts to 2014 ... 47
The value of the mobile gadget market is forecast to have expanded further by 2014... . 47
... encouraging the market for mobile gadget insurance to also increase in value . 48
4.0 BELGIUM 49
Introduction 49
Underlying market value and volume 50
Strong sales of portable computers help to underpin healthy growth in this sector 50
Manufacturer schemes for mobile gadget insurance 51
London General Insurance has established partnerships with two major laptop manufacturers 51
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Retailer schemes for mobile gadget insurance 53
The Phone House makes use of its captive insurer, New Technology Insurance' ... 53
' and CAP.Protection is the only external partner identified by the research ... 53
Risk coverage of all schemes for mobile gadget insurance 55
Several schemes include coverage in the event of loss and theft .. 55
Independent distribution channels 56
Market value for mobile gadget insurance .. 56
Market forecasts to 2014 ... 57
The underlying market for mobile gadgets is forecast to experience good levels of growth' .. 57
...and rising uptake will also help the market for related insurance to increase in value ... 58
5.0 CZECH REPUBLIC ... 59
Introduction 59
Underlying market value and volume 60
Sales volumes increased by more than a third between 2006 and 2014 60
Manufacturer schemes for mobile gadget insurance 61
Most manufacturers that offer mobile gadget insurance in the Czech Republic do so on an internal basis .. 61
Retailer schemes for mobile gadget insurance 63
Only a minority of retailers in the Czech Republic offer mobile gadget insurance .. 63
Risk coverage of all schemes for mobile gadget insurance 65
Cover for technical breakdown is the most common feature of mobile gadget insurance 65
Independent distribution channels 66
Market value for mobile gadget insurance .. 66
Market forecasts to 2014 ... 67
The value of the mobile gadget market is forecast to have expanded further by 2014... . 67
... while the market for mobile gadget insurance can be expected to grow even more quickly .. 68
6.0 DENMARK .. 69
Introduction 69
Underlying market value and volume 70
The value of Denmark's mobile gadget market increased by close to 20% between 2006 and 2010 70
Manufacturer schemes for mobile gadget insurance 71
Close to a half of manufacturers surveyed have launched their own insurance program 71
Retailer schemes for mobile gadget insurance 73
There is lively competition among providers of mobile gadget insurance for retailer mandates... .. 73
'with warranty specialists EDB and Securator having picked up deals left by Assurant Solutions 73
Risk coverage of all schemes for mobile gadget insurance 75
Most schemes offer coverage for accidental damage although very few cover theft .. 75
Independent distribution channels 76
EDB Forsikring and Securator both offer an independent warranty option ... 76
Market value for mobile gadget insurance .. 76
Market forecasts to 2014 ... 77
The value of the mobile gadget market is forecast to have expanded further by 2014... . 77
... encouraging the market for mobile gadget insurance to also increase in value . 78
7.0 FINLAND 79
Introduction 79
Underlying market value and volume 80
Sales volumes increased by almost a quarter between 2006 and 2010 .. 80
Manufacturer schemes for mobile gadget insurance 81
Almost a half of the 24 manufacturers surveyed have their own insurance program in Finland 81
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Retailer schemes for mobile gadget insurance 83
Carlson, Expert, Pixmania and Tekniset reportedly run their own insurance programs ... 83
Risk coverage of all schemes for mobile gadget insurance 85
A majority of policies cover accidental damage in addition to technical breakdown 85
Independent distribution channels 86
Market value for mobile gadget insurance .. 86
Market forecasts to 2014 ... 87
The value of the mobile gadget market is forecast to have expanded further by 2014... . 87
...helping the market for mobile gadget insurance to increase in value too ... 88
8.0 FRANCE . 89
Introduction 89
Underlying market value and volume 90
The number of mobile gadgets sold each year is rising rapidly . 90
Manufacturer schemes for mobile gadget insurance 91
Three manufacturers covered by the research operate in collaboration with broker SPB 91
Retailer schemes for mobile gadget insurance 93
Brokers SFG and SPB together account for around a half of the schemes identified by the research' . 93
'whilst insurers AXA and Domestic & General are also highly visible in this market . 93
Supporter's partners include several high profile banks, insurance companies, manufacturers and retailers ... 95
Risk coverage of all schemes for mobile gadget insurance 95
Virtually all policies include cover for technical breakdown ... 95
Independent distribution channels 96
Specialist online suppliers include GarantiePrivée.com and monSAV.com . 96
Market value for mobile gadget insurance .. 97
Market forecasts to 2014 ... 98
Continued strong growth is forecast for the underlying market for mobile gadgets' . 98
...and consumer uptake of mobile gadget insurance is also expected to rise 99
9.0 GERMANY 100
Introduction ... 100
Underlying market value and volume ... 101
Sales of mobile gadgets have experienced strong growth both in terms of volumes and values . 101
Manufacturer schemes for mobile gadget insurance ... 102
Close to half of all manufacturers in Germany offer mobile gadget policies to their customers 102
Retailer schemes for mobile gadget insurance .. 104
More than half of all retailers of mobile gadgets in Germany sell associated insurance 104
Having previously acted as a tied agent for AXA, assona now operates as a broker 104
Domestic & General laid claim to a portfolio of 1.8 million contracts in Germany by March 2011 104
ERGO Direkt started an affinity partnership with Amazon in April 2011 . 104
SPB Garant possesses co-operation agreements with around 10,000 retailer outlets in Germany .. 106
Wertgarantie grew its revenues by more than 10% during 2010 .. 106
Risk coverage of all schemes for mobile gadget insurance .. 107
Cover for technical breakdown is the most common feature of mobile gadget insurance .. 107
Independent distribution channels .. 108
Consumers in Germany can take out stand-alone extended warranties via a number of websites .. 108
Market value for mobile gadget insurance 108
Market forecasts to 2014 .. 109
The value of the mobile gadget market is forecast to have expanded further by 2014... 109
... boosting growth in the market for mobile gadget insurance 110
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10.0 IRELAND . 111
Introduction ... 111
Underlying market value and volume ... 112
Sales volume and market value both decreased significantly between 2006 and 2010 112
Manufacturer schemes for mobile gadget insurance ... 113
Close to two thirds of manufacturers surveyed offer some type of insurance program .. 113
Retailer schemes for mobile gadget insurance .. 115
A variety of operating models are in evidence for retailer schemes for mobile gadget insurance 115
Risk coverage of all schemes for mobile gadget insurance .. 117
A majority of schemes include cover for accidental damage but few extend to theft . 117
Independent distribution channels .. 118
Market value for mobile gadget insurance 118
Market forecasts to 2014 .. 119
The value of Ireland's mobile gadget market is forecast to have rebounded strongly by 2014... .. 119
...which may help the market for mobile gadget insurance to almost double in value 120
11.0 ITALY .. 121
Introduction ... 121
Underlying market value and volume ... 122
Sales of mobile gadgets have been increasing both in terms of volumes and value 122
Manufacturer schemes for mobile gadget insurance ... 123
Most major manufacturers of mobile gadgets offer an extended warranty or insurance program 123
Retailer schemes for mobile gadget insurance .. 125
A fairly high proportion of Italian retailers offer extended warranties or insurance linked to mobile gadgets 125
Both Europ Assistance and Mondial Assistance possess very significant retailer partnerships ... 125
In spite of having been founded as recently as 2004, Estendo has built up a substantial book of deals 125
Among other competitors are Anovo, Assurant Solutions and Business Company .. 125
Risk coverage of all schemes for mobile gadget insurance .. 127
Most mobile gadget insurance policies are actually limited to extended warranty cover 127
Independent distribution channels .. 128
Estendo also markets extended warranty cover to consumers directly through its website 128
Market value for mobile gadget insurance 128
Market forecasts to 2014 .. 129
The value of the mobile gadget market is forecast to have expanded further by 2014... 129
..while even faster growth can be expected in the market for mobile gadget insurance 130
12.0 NETHERLANDS 131
Introduction ... 131
Underlying market value and volume ... 132
The Dutch mobile gadgets sector is growing steadily 132
Manufacturer schemes for mobile gadget insurance ... 133
The majority of manufacturer schemes are underwritten on an internal basis' .. 133
Retailer schemes for mobile gadget insurance .. 135
Commonly used external partners include Actua Verzekeren and Harmony Financial Services . 135
Risk coverage of all schemes for mobile gadget insurance .. 137
Around 40% of schemes include cover for accidental damage 137
Independent distribution channels .. 138
AmTrust is involved as underwriter in an independent distribution initiative in the Netherlands ... 138
Market value for mobile gadget insurance 139
Market forecasts to 2014 .. 140
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Growth in mobile computing will continue to drive expansion in this sector' . 140
...and rising uptake will also help the market for mobile gadget insurance to increase .. 141
13.0 NORWAY 142
Introduction ... 142
Underlying market value and volume ... 143
Both the market value and volume continued to climb between 2006 and 2010 . 143
Manufacturer schemes for mobile gadget insurance ... 144
Close to a half of manufacturers surveyed have introduced an insurance program .. 144
Retailer schemes for mobile gadget insurance .. 146
Few Norwegian retailers of mobile gadgets bother with related extended warranty or insurance schemes 146
Risk coverage of all schemes for mobile gadget insurance .. 148
Many policies are limited to extended warranty cover rather than broader insurance coverage .. 148
Independent distribution channels .. 149
Market value for mobile gadget insurance 149
Market forecasts to 2014 .. 150
The value of the mobile gadget market is forecast to have expanded further by 2014... 150
... encouraging the market for mobile gadget insurance to also increase in value 151
14.0 POLAND . 152
Introduction ... 152
Underlying market value and volume ... 153
The underlying market for mobile gadgets expanded rapidly in Poland between 2006 and 2010 153
Manufacturer schemes for mobile gadget insurance ... 154
Close to a half of manufacturers surveyed operate their own insurance program 154
Retailer schemes for mobile gadget insurance .. 156
At least four non-captive partners are active in Poland's market for mobile gadget insurance 156
Risk coverage of all schemes for mobile gadget insurance .. 158
A relatively high proportion of policies cover accidental damage and theft . 158
Independent distribution channels .. 159
Extended warranties are also available through 'agiel, a consumer finance company . 159
Market value for mobile gadget insurance 159
Market forecasts to 2014 .. 160
The value of the mobile gadget market is forecast to increase significantly in the years to 2014... ... 160
... with the value of the market for related extended warranties and insurance destined to grow even faster .. 161
15.0 PORTUGAL . 162
Introduction ... 162
Underlying market value and volume ... 163
The volume of sales in 2010 was almost one million units higher than in 2006 163
Manufacturer schemes for mobile gadget insurance ... 164
Close to a half of manufacturers surveyed operate their own insurance program 164
Retailer schemes for mobile gadget insurance .. 166
At least five non-captive partners are active in Portugal's market for mobile gadget insurance 166
Risk coverage of all schemes for mobile gadget insurance .. 168
Cover for technical breakdown is the most common feature of mobile gadget insurance .. 168
Independent distribution channels .. 169
Market value for mobile gadget insurance 169
Market forecasts to 2014 .. 170
The value of the mobile gadget market is forecast to have expanded further by 2014... 170
... encouraging the market for mobile gadget insurance to also increase in value 171
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16.0 ROMANIA 172
Introduction ... 172
Underlying market value and volume ... 173
The value of sales of mobile gadgets increased by almost one third between 2006 and 2010 173
Manufacturer schemes for mobile gadget insurance ... 174
Six of the manufacturers surveyed operate their own insurance program in Romania .. 174
Retailer schemes for mobile gadget insurance .. 175
Five Romanian retailers have schemes up and running for mobile gadget insurance ... 175
Risk coverage of all schemes for mobile gadget insurance .. 177
In Romania, relatively few policies cover the risks of loss or theft 177
Independent distribution channels .. 178
Market value for mobile gadget insurance 178
Market forecasts to 2014 .. 179
By 2014, the value of the mobile gadget market is forecast to expand by almost 25% .. 179
... meaning that the associated warranty and insurance market can expand quickly from its low base . 180
17.0 RUSSIA ... 181
Introduction ... 181
Underlying market value and volume ... 182
Strong sales of laptops and media players lead to solid growth in volume and value of sales 182
Manufacturer schemes for mobile gadget insurance ... 183
One third of the manufacturers covered by the research have their own scheme 183
Retailer schemes for mobile gadget insurance .. 184
Rosgosstrakh underwrites the policies issued by two retailers of consumer electronics' . 184
'and repair and warranty specialist Pro-Service sometimes acts as an intermediary partner 184
Risk coverage of all schemes for mobile gadget insurance .. 186
Very few mobile gadget insurance schemes include cover against loss 186
Independent distribution channels .. 187
Market value for mobile gadget insurance 187
Market forecasts to 2014 .. 188
Russia's underlying market for mobile gadgets will continue to expand' . 188
...and take-up rates are expected to rise considerably in the coming years 189
18.0 SPAIN . 190
Introduction ... 190
Underlying market value and volume ... 191
As elsewhere in Europe, sales of mobile gadgets defy wider economic travails .. 191
Manufacturer schemes for mobile gadget insurance ... 192
Several manufacturers collaborate with external partners for their extended warranty propositions . 192
Retailer schemes for mobile gadget insurance .. 194
Multiple insurers and configurations comprise Spain's market for mobile gadget insurance... 194
... with SPB having forged relationships with a number of significant retail brands ... 194
Risk coverage of all schemes for mobile gadget insurance .. 196
In Spain, a relatively high proportion of programs cover accidental damage and theft .. 196
Independent distribution channels .. 197
Garante, a broker, offers stand-alone coverage for all types of consumer electronics ... 197
Market value for mobile gadget insurance 197
Market forecasts to 2014 .. 198
The value of the mobile gadget market is expected to have grown by more than 40% by 2014... 198
...encouraging the market for mobile gadget insurance to develop even more rapidly .. 199
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19.0 SWEDEN . 200
Introduction ... 200
Underlying market value and volume ... 201
The value of sales of mobile gadgets rose by 18.3% between 2006 and 2010 201
Manufacturer schemes for mobile gadget insurance ... 202
Almost half of manufacturers surveyed operate their own insurance program 202
Retailer schemes for mobile gadget insurance .. 204
There are at least six non-captive competitors competing for retailer mandates in Sweden ... 204
Moderna Försäkringar leads a select group of Scandinavian insurers .. 204
Risk coverage of all schemes for mobile gadget insurance .. 206
20 of the 39 schemes identified incorporate cover for accidental damage but only nine for theft . 206
Independent distribution channels .. 207
Market value for mobile gadget insurance 207
Market forecasts to 2014 .. 208
Mobile gadgets will continue to constitute the healthiest segment of the wider consumer electronics sector .. 208
As in other European countries, the prospects for mobile gadget insurance are encouraging 209
20.0 SWITZERLAND 210
Introduction ... 210
Underlying market value and volume ... 211
Expenditure on mobile gadgets advanced at a comparatively rapid rate between 2006 and 2010 ... 211
Manufacturer schemes for mobile gadget insurance ... 212
About half of manufacturers surveyed operate their own insurance program . 212
Retailer schemes for mobile gadget insurance .. 214
Mondial Assistance has struck deals with three major retail brands in Switzerland .. 214
Risk coverage of all schemes for mobile gadget insurance .. 216
Cover for accidental damage or theft is quite commonly included in Swiss mobile gadget insurance ... 216
Independent distribution channels .. 217
Market value for mobile gadget insurance 217
Market forecasts to 2014 .. 218
The value of the mobile gadget market is forecast to have expanded further by 2014... 218
... helping the market for associated extended warranty and insurance products to also rise . 219
21.0 TURKEY .. 220
Introduction ... 220
Underlying market value and volume ... 221
The market's value in 2010 was almost one third higher than in 2006 .. 221
Manufacturer schemes for mobile gadget insurance ... 222
Nine out of 24 manufacturers surveyed operate their own insurance program 222
Retailer schemes for mobile gadget insurance .. 223
At least three non-captive partners are active in Turkey's market for mobile gadget insurance ... 223
Risk coverage of all schemes for mobile gadget insurance .. 225
Most mobile gadget insurance policies are configured purely as extended warranties .. 225
Independent distribution channels .. 226
Market value for mobile gadget insurance 226
Market forecasts to 2014 .. 227
Both sales values and volumes will increase further by 2014, with the former growing most rapidly 227
Sales of mobile gadget insurance should also increase rapidly between 2010 and 2014 .. 228
22.0 UNITED KINGDOM 229
Introduction ... 229
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Underlying market value and volume ... 230
A continuing flow of innovative product launches stimulates growth in sales of mobile gadgets .. 230
Manufacturer schemes for mobile gadget insurance ... 231
A narrow majority of major manufacturers in the UK offer some type of insurance program ... 231
Retailer schemes for mobile gadget insurance .. 233
Over a half of major retailers of mobile gadgets have developed an insurance program ... 233
There are upwards of a dozen non-captive providers competing for retailer partnerships .. 233
Dixons Retail Group generates a significant stream of revenue from extended warranties 233
Although its international revenues have grown strongly, the UK remains central for Domestic & General 233
HomeServe is continuing its mission to expand its warranty market share in the UK' 235
'and Warranty Direct is growing profitably, although only partially from consumer electronics .. 235
Risk coverage of all schemes for mobile gadget insurance .. 236
Cover for accidental damage is increasingly a standard feature of mobile gadget insurance in the UK 236
Independent distribution channels .. 237
Numerous options exist for consumers to buy mobile gadget insurance through independent channels... 237
... including Assurant's Protect Your Bubble proposition... .. 237
... and other niche brands such as Compucover, Gadget Cover and Insurance2Go... .. 237
' albeit the OFT continues investigations into the competitive structure of the market 237
Market value for mobile gadget insurance 238
Market forecasts to 2014 .. 239
The value of the UK's mobile gadget market will continue to expand in the years leading up to 2014 ... 239
...which makes mobile gadget insurance a promising area in which to be involved .. 240
LIST OF GRAPHICS / TABLES
0.0 EXECUTIVE SUMMARY .. 1
Together, the UK, France, Germany, Italy and the Netherlands combined accounted for over three quarters of the total European
market in 2010 .. 2
On average, sales of extended warranties and insurance were worth 2.97% of the value of the underlying market for mobile gadgets
in 2010 . 3
Over a half of specialist retailers of consumer electronic products in Europe have their own schemes for extended warranties and
insurance for mobile gadgets .. 4
Finaccord predicts that the value of the market for extended warranties and insurance linked to mobile gadgets will advance at an
annual average of 10.5% up to 2014 .. 5
1.0 INTRODUCTION 6
Organisations researched segmented by country and by type . 8
2.0 EUROPEAN OVERVIEW 13
Value of sales of mobile gadgets in Europe segmented by country, 2006 and 2010 14
Value of sales of mobile gadgets in Europe segmented by country, 2006 and 2010 (data) ... 15
Volume of sales of mobile gadgets in Europe segmented by country, 2006 and 2010 . 16
Volume of sales of mobile gadgets in Europe segmented by country, 2006 and 2010 (data) 17
Manufacturer schemes for mobile gadget insurance in Europe: provision rates segmented by country, 2011 . 18
Manufacturer schemes for mobile gadget insurance in Europe: operating models segmented by country, 2011 . 20
Manufacturer schemes for mobile gadget insurance in Europe: operating models segmented by country, 2011 (data) 21
Retailer schemes for mobile gadget insurance in Europe: provision rates segmented by country, 2011 .. 22
Retailer schemes for mobile gadget insurance in Europe: provision rates segmented by type of retailer, 2011 . 24
Retailer schemes for mobile gadget insurance in Europe: operating models segmented by country, 2011 26
Retailer schemes for mobile gadget insurance in Europe: operating models segmented by country, 2011 (data) 27
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Risk coverage of all schemes for mobile gadget insurance in Europe segmented by country, 2011 28
Risk coverage of all schemes for mobile gadget insurance in Europe segmented by country, 2011 (data) 29
Approximate market value for mobile gadget insurance in Europe segmented by country, 2010 30
Approximate market value for mobile gadget insurance in Europe plotted against this value as a percentage of the value of the
underlying market for mobile gadgets, segmented by country, 2010 31
Approximate market value for mobile gadget insurance in Europe and this value as a percentage of the value of the underlying market
for mobile gadgets, segmented by country, 2010 (data) ... 32
Value of sales of mobile gadgets in Europe segmented by country, 2010 and 2014 (forecast) .. 33
Value of sales of mobile gadgets in Europe segmented by country, 2010 and 2014 (forecast) (data) . 34
Volume of sales of mobile gadgets in Europe segmented by country, 2010 and 2014 (forecast) 35
Volume of sales of mobile gadgets in Europe segmented by country, 2010 and 2014 (forecast) (data) ... 36
Approximate market value for mobile gadget insurance in Europe segmented by country, 2010 and 2014 (forecast) 37
Approximate market value for mobile gadget insurance in Europe segmented by country, 2010 and 2014 (forecast) (data) ... 38
3.0 AUSTRIA 39
Value and volume of sales of mobile gadgets in Austria, 2006 and 2010 .. 40
Manufacturer schemes for mobile gadget insurance in Austria: provision rates, operating models and provider share of non-captive
partnerships, 2011 42
Retailer schemes for mobile gadget insurance in Austria: provision rates, operating models and provider share of non-captive
partnerships, 2011 44
Risk coverage of all schemes for mobile gadget insurance in Austria, 2011 .. 45
Approximate market value for mobile gadget insurance in Austria, 2010 ... 46
Value and volume of sales of mobile gadgets in Austria, 2010 and 2014 (forecast) 47
Forecast market value for mobile gadget insurance in Austria, 2014 48
4.0 BELGIUM 49
Value and volume of sales of mobile gadgets in Belgium, 2006 and 2010 50
Manufacturer schemes for mobile gadget insurance in Belgium: provision rates, operating models and provider share of non-captive
partnerships, 2011 52
Retailer schemes for mobile gadget insurance in Belgium: provision rates, operating models and provider share of non-captive
partnerships, 2011 54
Risk coverage of all schemes for mobile gadget insurance in Belgium, 2011 55
Approximate market value for mobile gadget insurance in Belgium, 2010 . 56
Value and volume of sales of mobile gadgets in Belgium, 2010 and 2014 (forecast) ... 57
Forecast market value for mobile gadget insurance in Belgium, 2014 .. 58
5.0 CZECH REPUBLIC ... 59
Value and volume of sales of mobile gadgets in the Czech Republic, 2006 and 2010 . 60
Manufacturer schemes for mobile gadget insurance in the Czech Republic: provision rates, operating models and provider share of
non-captive partnerships, 2011 62
Retailer schemes for mobile gadget insurance in the Czech Republic: provision rates, operating models and provider share of
non-captive partnerships, 2011 ... 64
Risk coverage of all schemes for mobile gadget insurance in the Czech Republic, 2011 . 65
Approximate market value for mobile gadget insurance in the Czech Republic, 2010 .. 66
Value and volume of sales of mobile gadgets in the Czech Republic, 2010 and 2014 (forecast) 67
Forecast market value for mobile gadget insurance in the Czech Republic, 2014 ... 68
6.0 DENMARK .. 69
Value and volume of sales of mobile gadgets in Denmark, 2006 and 2010 ... 70
Manufacturer schemes for mobile gadget insurance in Denmark: provision rates, operating models and provider share of non-captive
partnerships, 2011 72
Retailer schemes for mobile gadget insurance in Denmark: provision rates, operating models and provider share of non-captive
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partnerships, 2011 74
Risk coverage of all schemes for mobile gadget insurance in Denmark, 2011 75
Approximate market value for mobile gadget insurance in Denmark, 2010 76
Value and volume of sales of mobile gadgets in Denmark, 2010 and 2014 (forecast) .. 77
Forecast market value for mobile gadget insurance in Denmark, 2014 78
7.0 FINLAND 79
Value and volume of sales of mobile gadgets in Finland, 2006 and 2010 . 80
Manufacturer schemes for mobile gadget insurance in Finland: provision rates, operating models and provider share of non-captive
partnerships, 2011 82
Risk coverage of all schemes for mobile gadget insurance in Finland, 2011 .. 85
Approximate market value for mobile gadget insurance in Finland, 2010 .. 86
Value and volume of sales of mobile gadgets in Finland, 2010 and 2014 (forecast) 87
Forecast market value for mobile gadget insurance in Finland, 2014 ... 88
8.0 FRANCE . 89
Value and volume of sales of mobile gadgets in France, 2006 and 2010 .. 90
Manufacturer schemes for mobile gadget insurance in France: provision rates, operating models and provider share of non-captive
partnerships, 2011 92
Retailer schemes for mobile gadget insurance in France: provision rates, operating models and provider share of non-captive
partnerships, 2011 94
Risk coverage of all schemes for mobile gadget insurance in France, 2011 .. 95
Approximate market value for mobile gadget insurance in France, 2010 .. 97
Value and volume of sales of mobile gadgets in France, 2010 and 2014 (forecast) 98
Forecast market value for mobile gadget insurance in France, 2014 99
9.0 GERMANY 100
Value and volume of sales of m
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