1. REGINALD BOND
QUALITY | CUSTOMER SERVICE | CULINARY ART
919.221.0683 REGINALDBOND@LINKEDIN.COM
RALEIGH, NC 27603 REGINALDBONDNC@GMAIL.COM
15+ YEARS OF EFFECTIVE CUSTOMER RELATIONS DEFINED THROUGH
ARTICULATING AND INSTITUTING SERVICE TO ENSURE POSITIVE
CUSTOMER INTERACTIONS IN A TIMELY MANNER
SIGNIFICANT ACCOMPLISHMENTS
 OSHA & FOOD SAFE MANAGEMENT
 DEVELOPED PRACTICAL SANITATION AND SAFETY MODELS FOR
STAFF TO ENSURE CUSTOMER WELL-BEING AND TO REMAIN ABOVE
STANDARDS FOR SERVE SAFE
 PARTICIPATED IN MENU DESIGN AND NEEDED UPDATES TO ADD A
VARIETY OF MEALS
 CREATED A CONSISTENT RESPONSE FOR CUSTOMER INTERACTION
AS IT RELATED TO DELIVERY
EMPLOYMENT HISTORY:
CAREGIVER (FOR AILING PARENT) MT. OLIVE, NC
09/2010 – 06/2012
 SCHEDULED DOCTOR APPOINTMENTS FOR PATIENT CARE
 ACTED AS A LIASON BETWEEN PATIENT AND FACILITIES TO
ADVOCATE ON THE PATIENT’S BEHALF AND ASSIST THE DOCTORS
WITH UPDATES
 PREPARED DAILY MEALS FOR THE PATIENT TO PROMOTE HEALTHY
CHOICES
 CLEANED LIVING QUARTERS FOR SAFETFY
ASST. HARDWARE MANAGER KESSLER SUPPLY, PHILA, PA
06/1990 –09/2010
 COMMUNICATED DAILY WITH VENDORS ENSURING PRODUCT
ACCURACY FOR PRODUCT DELIVERY
 MONITORED STAFF’S CUSTOMER INTERACTION TO PROMOTE
CUSTOMERS SATISFACTION BY ENSURING SUPPLIERS HAD ENOUGH
STOCK
 ASSISTED MANAGERS WHEN OTHER DEPARTMENTS NEEDED
ADDITIONAL HELP TO ANSWER CUSTOMER CONCERNS AND
PROVIDE DIRECTION TO OTHER STAFF MEMBERS
 PROMOTED AND CONCEPTUALIZED SEASONAL SALES WHILE
OVERSEEING THE ARRIVAL OF SHIPMENTS

2. REGINALD BOND 919.221.0683
KITCHEN MANAGER CHARLEYS OPEN PIT, PHILA, PA
03/1982 – 11/2000
 FORCASTED EXPENSES FOR THE BACK END OF THE BUSINESS FOR
FISCAL GUIDELINES
 MANTAINED SAFE FOOD HANDLING POLICIES FOR CUSTOMER
SAFETY
 ARBITRATED WEEKLY STAFF MEETING TO AIR GRIEVENCIES AND
RESOLVE THEM IN A PROFESSIONAL MANNER
 TRAINED MULTIPLE NEW STAFF MEMEBERS TEACHING THEM THE
INTEGRITY OF THE ORGANIZATION AS WELL AS THE
ORGANIZATIONAL EXPECTATIONS AND STANDARDS
 PROMOTED STAFF AND CUSTOMERS IDEAS AS TO PROMOTE BETTER
SERVICE
 MONITORED COOKING EQUIPTEMENT TO ENSURE PROPER
FUNCTIONALITY
EDUCATION:
HIGH SCHOOL GRADUATE
ADDITIONAL TRAINING/ACHIEVEMENTS/AWARDS
OSHA SERVSAFE MANAGEMENT
JOBS FOR LIFE CULINARY ARTS