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Managing demand and cpacity
1.
2.
3.
Figure 14.1 Variations
in Demand Relative to Capacity
4.
5.
Table 14.1
Demand vs. Supply
6.
Table 14.2
Constraints on Capacity
7.
8.
9.
10.
11.
Figure 14.5 Waiting
Line Strategies
12.
Figure 14.6 Waiting
Line Configurations
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