Tom de ruyck social media research - 2012
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From Co-Creation to Structural Collaboration – How online customer communities reshape business
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Tom de ruyck social media research - 2012
- 1. A Presenta*on from the NewMR “Social Media Research” Event 9 October, 2012 All copyright owned by The Future Place and the presenters of the material For more informa:on about NewMR events visit newmr.org From Co-‐Crea:on to Structural Collabora:on – How online customer communi:es reshape business Tom de Ruyck, InSites Consul5ng
- 2. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 3. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 4. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 5. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 6. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 7. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 8. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 9. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 10. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 11. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 12. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 13. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 14. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 15. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 16. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 17. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 18. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 19. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 20. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2 CHOOSING YOUR Pilot Project
- 21. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 22. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2 Conversations from external stakeholders Conversationsfrominternalstakeholders Proud company Conversation company Boring company Adored company Communication is key!
- 23. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 24. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 25. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 26. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 27. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 28. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2 It’s an EVOLUTION, not a REVOLUTION!
- 29. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2 Sharing IS caring
- 30. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 31. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2
- 32. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2 Q & A Ray Poynter VCU, Vision Critical Tom de Ruyck InSites Consulting
- 33. Speaker: Tom de Ruyck, InSites Consulting NewMR Social Media Research Event, 9 October 2012, Session 2 linkedin.com/in/tomderuyck @tomderuyck tom@insites-consulting.com www.insites-consulting.com New York – London – Ghent – RoHerdam – Timisoara
- 34. A Presenta*on from the NewMR “Social Media Research” Event 9 October, 2012 All copyright owned by The Future Place and the presenters of the material For more informa:on about NewMR events visit newmr.org From Co-‐Crea:on to Structural Collabora:on – How online customer communi:es reshape business Tom de Ruyck, InSites Consul5ng