1. Resume
Address:
Flat D, 8th Floor, Hong Wah Mansion,
Nam Hong St., Shau Kei Wan, Hong Kong
Email: ravikumar.c86@gmail.com
Mobile: +852-94466316
Name:RaviKumar
JOB OBJECTIVE
Seeking a career to utilize my skills and abilities while being resourceful, innovative and
flexible. I will be a value-adding team member, contributing innovative ideas and work of
excellence for the organization. By virtue of commitment, teamwork and competence, I
would like to grow with the organization.
ACEDEMIC QUALIFICATION
 Bachelor of commerce in 2007 from Bangalore University (Bangalore, India)
 Masters of Business Administration in 2012 from C.V Raman University (Bangalore, India)
Technical AERA OF EXPOSURE
 Finacle 10x
 TAS (Transactive Asia system – Online Banking)
 Razor
 SAP (FICO)
 Wallstreet
 MS office (Advance excel, word, powerpoint, outlook)
PROFESSIONAL SUMMARY
- Startedcareerat Siemens Information Processing Services on Jan2008 as Sr. AccountsPayable
officerandwassupportingU.Kcounterparts.Handledpayments,chequesissuing,customerquery’sand
alsoday to day audit
- Associatedwith Australiaand NewZealandSupport ServicesIndiaPvt Ltd on Feb2010 as Sr. Officerand
workedforRBS and ANZintegration,transitionedprocesstoBangalore andKnowledgetransferto
Bangalore Teams.
- CurrentlyworkingasSr.ClientEnablementOfficerat Australia and NewZealand Banking Limited – Hong
Kong fromAugust2012 and involvedinCore Bankingsystemimplementation,Paymentssystem
implementationandBAUenhancementsof core platforms.
- Aware of endto endbusinessprocessof Cashproducts,Swiftstatements,TermDeposits,paymentpricing
for bothCommercial &Institutional bankingandRetail BankingSegments.
- Workedon requirementgathering,testcases design,customization,testingand migration cyclesof
implementationprojects.
- Involvedinapplicationendtoendtestingandproductionsupportof Finacle 10x core bankingsystems.

2. Brief Summary of ANZ – HONG KONG, Work Experience : From August 2012 till today
Project: Core Banking System Implementation
System: Finacle 10 X
Roles and Responsibilities: Lead Business Analyst (Lead a team of 2)
Segments: Institutional, commercial and Retail banking.
Modules:
Customer Information File (CIF):
- Identifying the system gaps and massaging data for migration.
- Assigning New CIF numbers and group code numbers
- Preparation of test cases for CIF creation, modification and suspension.
- Group code creation, linkage and de-linkage to CIF.
- Sub group code linkage and de-linkage to Main group code.
- Prepared detailed document of CIF functionality.
- Implemented customized menu for Minimum account balance fee waiver.
- Designed new field for Customer Risk Rating at CIF level for compliance, RM’s and
HKICL reporting purpose.
- Migrated Registered, Mailing, Residential and Payment address at CIF level.
- Customization for Entity type, Business Registration number, Incorporation date,
Incorporation place and customer ID, as mandatory fields at CIF level based on the
requirement from HKICL.
- Testing statements: paper statements and email statements
- Functionality of combined and individual statements as per business/customer
requirement
- Enhancement of currency’s preference at CIF level to ensure for account opening in
Onscore.
- Updating Lending operation client risk rating and annual review date to fac ilitate Risk
team for monitoring.
- Customize option for bulk Relationship manager code change which replicates at all
types of accounts (CASA, TD, and Term Loan accounts).
- Designing Verification baskets for different operations team to restrict the access on
customer types (like Insto and Retails segment types)
- Audit trail report availability for better control
- Data linkage and update to downstream system through EOD batch job
- Reports storage in shared drives for BCP purpose and access restrictions for specified
users
-
Current and Savings account and TD accounts:
- Identifying the system gaps and massaging data for migration.
- Assigning new account numbers
- Migrating statement frequency’s for each account level.
- Swift bic code configurations and enabling swift message types like MT940,942, 950,
900 and 910 at account level
- Linkage and De-linkage of accounts to downstream system
- Designing of Freeze types (Total Freeze, Debit Freeze and Credit Freeze) along with
freeze reasons.
- Account lien maintenance with reason for lien and expiry date.
- Auto update of standard current and savings account interest rate during the account
opening as default.
- Designing the tiered interest rates for CASA accounts

3. - Parameter level setup for dormant account fee charge and Business premium
account fee charge (customized for ANZ).
- Multiple swift message and paper statement customized menu option.
Direct Debit Authorization:
- Migration of data from finacle 7 to finacle 10 for DDA’s
- Sending out advises for both inward and outward DDA through HKICL regarding
account number change for autopay clearing.
- Creation of new bank codes and branch codes for DDA setups.
- Designing the autopay letter advices for client and generating letter by batch job
with ANZ letter header.
- Assigning the shared drive path for letter printing vendor to extract and mailing out
the advices to client
- Providing the HKICL requirement for autopay file generation and transaction code
specification, updating the file in data integrator for HKICL submission before
clearing house cut off.
- After batch job system posting the GL accounting entries for payments team and for
loans team.
Standing Instruction:
- Migration of data from finacle 7 to finacle 10 for SI’s
- Creation of new bank codes and branch codes for SI setups.
- Designing the autopay letter advices for client and generating letter by batch job
with ANZ letter header.
- Assigning the shared drive path for letter printing vendor to extract and mailing out
the advices to client
- Providing the HKICL requirement for autopay file generation and transaction code
specification, updating the file in data integrator for HKICL submission before
clearing house cut off.
- After batch job system posting the GL accounting entries for payments team and for
loans team.
- Standing instruction setup, modification, execution fee charge designing and
crediting the fees to Internal revenue account
- Option for user to choose the type of standing instruction payment like payroll,
salary or monthly transfer etc.
- International payment type standing instruction to feed the data to downstream
system for swift message sending out
- Creating repair queue to handle the rejected SI’s due to invalid BIC codes for TT
payment
Rate uploads – FX, commercial fixed deposits, mortgage and Lombard loans rate
upload
- New tool implemented WINSCP for feeding the rates from text file to finacle
- Report generation for knowing the status of rate upload whether its successful or
failure
- Designed new menu option for verification for audit control prospective

4. Hub management: (Bangalore and Manila)
- Assisting day to day queries and providing training as SME
- Preparation of work instruction and Screen instruction for documentation purpose
and future references.
- Validating system issues raised by Hubs before escalating to second level team.
- Handing and tracking the system defects
- Making sure the defect fixed and not impacting the production environment prior its
tested in UAT environment
- Check if the issue has fixed post to patches applied in production.
- Working on the system customization which benefits bank on cost reduction side and
time reduction in processing with quality improvement.
- Discussing error and escalation on weekly call to ensure all the FTE’s are aware of it.
-
Brief Summary of ANZ – Bangalore, Work Experience: From Feb 2010 till August 2012
BAU: Job Description:
 Handling Customers on-boarding, account maintenance, account closure of
commercial and retail customers in systems
 Responsible of reviewing account opening document and understanding the product
customer has availed.
 Perform KYC check for TAS/Online banking customers
 Perform KYC check for additional account opening for Cash product
 Obtaining the required document for MT101 setup/debit authorization to setup
 Perform Quality check on KYC’ed Financial Institutional customers
 Maintaining payments service fee (TT,RTGS,MT942,MT942…..) for each customer
 Creation, maintenance and closure of Standing Instruction and DDA for retail
customers.
 Handling system issues/breakdown for standing instruction and provide SACR and
non-SACR report to HKICL through excel macro file.
 Maintain Electronic banking fee charges and MT940 monthly fee charges in TAS
system
 Provide training to Bangalore and Manila hubs as and when required
 Assigning the work to the team members and Meeting SLA for the request on daily
basics.
 Have extensive knowledge on cash products like cheques, TT and RTGS pricing
setups, ACH, Autopay, DDA, Standing Instruction, special/preferential Interest rate
setup.
 Handling Vostro account opening
 Supporting on rate upload issues (FX, Insto and commercial, retail loan) to MNL hub
and also act as BCP.
 Assisting on data extraction for Transaction banking team on interest rates review
periodically.
 Assist or advice Transaction banking team which they can offer pricing to the client
that can accommodate in Finacle system
 Raise request for system enhancement which enables hub (BLR and MNL) to reduce
effort on manual processing and increase efficiency.

5.  Update Work instruction and Screen Instruction document for Hub reference and
practice.
 Working on KYC QC outsourcing document which comprises Risk, compliance and
regulatory.
WORK EXPERIENCE IN SIEMENS BANGALORE, From Jan 2008 till Feb 2010
 Worked as Senior accounts payable officer in Siemens for UK siemens project.
 Handling UK invoice processing in SAP.
 Handling special request for payment from the business & uploading the statements
into SAP.
 Handling day- to-day audits.
 Handling the queries from customers through emails.
Skill Sets:
 Knowledge of SAP, planning targets, monitoring numbers and achieving the
targets on a daily, weekly & monthly basis in adherence to the pre-set standards.
 Day today accounting & finalization of accounts,
 Handled purchases & Sales.
 Handled Payments & receipts.
ACHIVEMENTS
 Customer appreciation award for the Process improvement suggestion Award -
October 2009 (Siemens)
 Best performer process improvement suggestion for the year Award – March 2010
(Siemens)
 Operations Productivity and Customer Obsession Award – June 2014 (ANZ HK)
 Hong Kong Operations and Technology Team Award – July 2015 (ANZ HK)
PERSONAL PROFILE
Father's Name : CHINNAPPA
Date of Birth : October 05, 1986
Marital Status : Married
Sex : Male
Nationality : Indian
Passport : H7344472
DECLEARATION

6. I hereby declare that all information mentioned above is true to the best of my knowledge.
Date ……………. Ravi Kumar