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Spiceworks intro _pacitpros
- 1. An Introduction to Spiceworks Philip P– Pacific IT Pros 26 March 2013
- 2. Does anyone here use Spiceworks? Why did you initially install it? For how long have you been using it? What parts of the product do you use? How big is your network (nodes)?
- 4. About Spiceworks Simplifying Everything IT. • Inspired by the Unsung IT Pro Heroes We’re focused specifically on “Simplifying Everything IT” for the millions of IT pros in small to medium business, all from our home base in Austin, TX. • Growing Like Crazy Within 60 days of its launch five years ago, Spiceworks had been installed in every single country in the world. • Support from the Top More than 200 technology partners have tapped Spiceworks to connect with SMB IT pros, and we have top-notch investors like Austin Ventures, Shasta Ventures, and IVP. • Our Future’s So Bright… 30% of the world’s SMB IT pros already use Spiceworks, and more than 2,000 more join every day!
- 5. The Goal: Make IT Easier…and Even a Little Fun
- 6. What’s the Solution? Community of your peers Research, Info, Advice & Expertise Great apps to do your job Inventory, Monitoring, Helpdesk & Net. Mgmt “It’s like the Facebook of IT” True Social Business Application for IT
- 7. The Foundation: Software that Works NETWORK INVENTORY NETWORK MONITORING HELP DESK & TICKETING CONFIGURATION MANAGEMENT PRODUCT INFO & PURCHASING KNOWLEDGE BASE MSP SUPPORT IT PRO + VENDOR COMMUNITY
- 8. Inventory & Monitor Your Network
- 9. It’s Not Just About the Devices…
- 10. All You Need, All in One Place
- 11. Manage a Help Desk (And Your Users…)
- 12. The More You Know… Knowledge Base
- 13. Research & Purchase Critical Products
- 14. Take Your Network on the Go • Run a help desk and tend to your tickets • Get a full picture of your end users • Discuss IT topics with other IT pros • View your network inventory and issues • Both phone and tablet!
- 15. Download & Install … In 5 Minutes 1. Visit www.spiceworks.com 2. Download & install (Windows server or workstation) 3. Join the community! 4. Need help? Ask the community! 5. Still need help? Email support@spiceworks.com for free support! System Requirements • Windows XP Pro SP2+, Windows Vista, Windows 7, Windows 2003 Server SP1+, & Windows 2008 Server • 1.5 GHz Pentium IV class processor • 1.0 GB RAM Browser Requirements • Firefox 3.5+ • Internet Explorer 7.0+ • Not supported, but users report good experience with: • Chrome • Safari
- 16. Interact (Vent! Learn!) with Fellow IT Pros
- 17. Even Tell Spiceworks What to Build…
- 18. Need Help? Still stumped? Email the crack team in Spiceworks support… for free! support@spiceworks.com Discussion Groups / Help Docs & How-To Plug-Ins, Scripts, and Reports Webinars + Videos community.spiceworks.com
- 19. It’s Free. Really. Here’s How. Leading tech companies want to reach the IT pros like you… When Spiceworks connects them to you, Spiceworks makes money. And, when you help Spiceworks with marketing & support, they save $$. Together, that allows the team to invest in what’s really important: building the features IT pros need to simplify everything about their jobs! High-Value Ads + Promotional Offers White Papers, Application Notes Vendor Pages, Plug-Ins, Product Advisors