1. Ramasundararajan M.V rasuraer@gmail.com
+91-9962011480
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SUMMARY:
Extensive hands-on experience of 8 Years 5 Months on manual testing in web applications and Mainframe
applications, Using Selenium in Automation tools in testing industry. Actively participated in all the stages of
the Testing Life Cycle. Proven skills in preparation of Reports, Test Plans, Test cases for the Functional and
Regression testing. Have 2+ Years of experience in leading the team and handling projects individually.
Consistent Performer with Excellent communication and professional skills.
Nature of work:
• Experienced for more than 6 years in General Insurance and Life insurance Products such as Farmers,
Zurich, Aviva, Global Atlantic, Prudential, and AIG.
• Having good working knowledge in Health Care Industry , experienced in testing different healthcare ERP
solutions such as Lorenzo, IPMA
• Experienced in CRM/Retail domain testing.
• Experienced in preparing validation Scope.
• Extensive knowledge on Testing Life Cycle.
• Have Hands-on experience in Automation tools like Selenium, Flames (Own product of CSC).
• Exposure on testing PDA, voice analyzing devices, configuration management.
• Possess good level of understanding of Schema, XML documents for Web Services Testing.
• Estimate the test effort and team (size, skills, attitude and schedule)
• Ability to work independently on multiple projects.
• Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client
• Track and prepare the report of testing activities like test testing results, test case coverage, defects
discovered and their status, Risks etc...
• Well versed with SQL, Mainframes and Web Testing, Hadoop Distributed testing
• Good Knowledge on Data Migration Testing using DFS tools like sqoop, Flume.
• Exposure in Next gen File system HDFS and Processing tools like Pig, Hive, Map Reduce, Oozie and
Zookeeper.
Education:
• Bachelor of Engineering in Computer Science and Engineering with 68% at St.Joseph’s College Of
Engineering, Anna University, Chennai – Year 2007 Pass out .
• Diploma in Computer Technology with 86.5% at K.L.Nagaswamy Memorial Polytechnic College,
Madurai, Tamilnadu – 2004 Pass out.
• SSLC, Sourashtra Boys Higher Secondary School with 84%. Board of S.S.E, Tamilnadu – 1999 – Pass
out.
Professional Certifications:
• ISTQB Foundation level
• HP Accredited Integration specialist QC V9.
• Amazon web services Business and Technical Accreditation
Resume of Ramasundararajan M.V E-mail:rasuraer@gmail.com Page 1 of 5

2. Domain Certifications:
• Healthcare Certification
Technical Proficiencies:
• Databases : SQL Server 2000 / 2005, MS Access , Oracle, DB2
• Big Data – Hadoop : Pig, Map Reduce, Hive, Sqoop, Flume, Oozie
• Tools : Crystal Report XI, Install shield X, PCOMM(Mainframe)
• Automation Testing Tools : QTP V8.2,V9 , Selenium, Flame
• Defect tracking Tools : Quality Center 10, JIRA, Rational Change Synergy
• Internet Technology : HTML, WML, XML.
• Language : Visual Basic 6,c#, Java
• Domain : Retail, General Insurance, Life insurance, Health care
• Cloud : AWS
Professional experience:
I. Current Employer : CSC India Pvt Ltd., Oct 2010 to Present
Career path : Software test engineer
1. Project Name : Customer Service Accelerator (Optimus) Apr 2013 to Present
Clients : Zurich – Farmers, AIG, Prudential, Lincoln Benefit Life
Type : Manual, Selenium, JMeter, Flame (CSC Automation tool)
Tools : Documaker, wmA, nbA, CMS (cash Management system)
Role : Professional 1 - Business Analyst
Defect Tracking : JIRA
Platform : Web Application, Mainframe
Environment : JIRA, CICS (Mainframe), XML.
Description:
Customer Service Accelerator® is a Web 2.0 software application that helps North American financial
services companies cut operating costs and deliver a richer producer and customer experience across all channels.
Customer Service Accelerator helps to manage increasingly diverse communication channels for consistent service
regardless of the method of contact. All interactions including emails, phone calls, Web chats, correspondence and
interactive voice response are centralized and displayed in a single view, making it easy to understand servicing needs at
any point of contact. The integration engine, based on ACCORD, ZLife, AWD, Pplus, iDocumaker industry standards,
supports the data transformation and mapping to facilitate contact center, back-office, Generating Reporting service and
self-service capabilities.
Roles and Responsibilities:
• Responsible to work with multiple project/program teams to coordinate common issues, risks, action items
and serve as the lead for cutover/go-live activities required for regions implementing csA, iDocumaker, CMS
- across multiple releases.
• Responsible for researching business process and technical specifications from clients to prepare and
execute implementation plans, validate the csA application in different environments and to ensure they are
precise with accurate code coverage and optimizations
• Function as a lead for the coordination of technical solution design including requirements definition, solution
alternatives and recommendations, logical design and coordination with systems teams for physical designs.
• Identify and define solution alternatives/strategies along with initial estimates, risks and recommendations
• Perform root cause analysis, uncover critical business requirements, and facilitate solution delivery.
• Responsible for creating and managing verification & validation plans and coordinating the activities of
integration, system and regression validation phase of the software, reports and the interfaces.
Resume of Ramasundararajan M.V E-mail:rasuraer@gmail.com Page 2 of 5

3. • Organize the status meetings and send the Status Report to the Client.
• Track and prepare the report of testing activities like test testing results, test case coverage, defects
discovered and their status, Risks etc.
2. Employer : Computer Sciences Corporation, India
Project : National Health Services.
Type : Manual Testing.
Software : Quality Center, Change Synergy.
Client : National Health Services UK.
Duration : Dec 2010 to Apr 2013.
Role : System Test Engineer.
Description :
Based on the proven functionality of Lorenzo Regional Care, tried and tested within the National Programme for
IT (NT). At the same time, the Lorenzo Care Management solution offers an enormously flexible approach to
implementation, integration and localization. Lorenzo Care Management creates a comprehensive Electronic Patient
Record (EPR) that combines rich clinical functionality with full care management tools for both inpatients and outpatients
in acute, community and mental health facilities. Lorenzo delivers benefits to healthcare professionals, organizations and
patients by connecting all areas of the healthcare system and encouraging greater efficiencies and cost savings. Lorenzo
is built on a modular, flexible and interchangeable Service Oriented Architecture (SOA) that is designed for
interoperability. Based on proven international standards the SOA interacts with other systems to improve communication
and support workflows. The comprehensive care management tools offered by Lorenzo lets healthcare organizations
improve all facets of their service provision and represents a giant leap forward for the integration of technology into
healthcare provision across the UK and Ireland.
Roles and Responsibilities:
• Participate in weekly meeting with the management team and walkthroughs
• Performed Sanity testing, Security testing, black box and white box testing, web testing and GUI testing
• Actively communicated with the end users and business users to create realistic test cases.
• Actively participated in various meetings like defect resolution meeting, QA status, Knowledge transfer
meeting.
• Assigning task to all Testing Team members and ensure that all of them have sufficient work in the project.
• Check / Review the Test Cases documents.
• Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client
• Track and prepare the report of testing activities like test testing results, test case coverage, defects
discovered and their status, Risks etc.
• Scope the required test cases based on requirement/Delivered issues
• Preparing and executing of Test cases as per documentation.
• Management of Defects in Quality Centre.
Environment: Quality Center, Change Synergy, Windows XP.
II. Firm : Magna InfoTech, Bangalore. Jan 2010 to Oct 2010. (contract)
Career path : Web testing engineer
Business partner : Wipro, Chennai
Project Name : Farmers Insurance –SALT
Client : Farmers Insurance
Description:
Farmers Insurance Group provides Personal Insurance products and Personal Lines Applications (PLA) cater to
the IT needs of Personal Lines (PL) products. There are multiple projects that are executed to support the changing
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4. industry needs. Each of these projects undergo the software development life cycle of requirements analysis, test
preparation & execution planning, test preparation, test execution and Post production activities. System Application Logic
Testing (SALT) is a program aimed to provide user acceptance testing for all these projects and any enhancement, bug
fixes that are executed.
a. APPS – Auto Policy Processing Systems
b. FPPS – Fire Policy Processing Systems:
Roles and Responsibilities:
• Execution of Test cases as per documentation.
• Raising Bug Report based on the execution of Test Cases
• Management of Defects in Quality Centre.
• Performs Functional testing, Shakeout testing and sanity testing.
• Doing UAT (User Acceptance Testing).
• Monitoring testing to ensure correctness and completeness of the test cases.
• Performing configuration audit.
Test Management Tools: Microsoft excel, Quality Centre 9.2 Enterprise Edition, PCOMM – V 5.0
III. Firm : ASCEND Software Solutions Pvt. Ltd., Sep 2007 to Jan 2010.
Career Path : Testing Engineer
1. ASCEND – ERP/CRM RETAIL PRODUCT
Front End : C#.Net 2.0 and 3.0
Back End : SQL Server 2000
Team Size : 6
Description :
This Product provides full Point of Sale, Back office, Head Office, Branch transfers through file and FTP transfer,
cash office and warehouse/ Distribution functionality, together with detailed reporting and analysis features, these will
allow to effectively manage and control all of their retail Activities and can also maintain with CRM points and can able to
create a scheme for the selected products / Categories. Serve customers faster and handle returns, coupons, and
currencies and keep track of an unlimited number of product lines, identify good and bad sellers, profitable and Non-
Profitable products, and control using reports and graphical views.
Roles and Responsibilities:
• Analysis of the functional specifications to understand the complete functionality of the project and
preparation of Test Cases.
• Experience in creating test cases and test case review.
• Performed Database Testing, to check the converted data from earlier versions.
• Performed User Acceptance Test (UAT).
• Execution of Test cases as per documentation.
• Raising Bug Report based on the execution of Test Cases
• Daily Status Report Preparation
• Building executables, Creating trail versions and Update notification for the product ASCEND using the tool
Install Shield.
Personal Profile:
Data of birth : 5th
May 1984
Gender : Male.
Father's Name : M.R.Viswarajan
Marital Status : Married.
Language Known : English, Tamil & Sourashtra.
Nationality : Indian.
Resume of Ramasundararajan M.V E-mail:rasuraer@gmail.com Page 4 of 5

5. Permanent Address : M.V.Ramasundararajan,
124 , F1 sun udhayam apartments,
Thirumalai nagar 4th
street,
Hasthinapuram, Chennai - 73
Mobile-9962011480 .
Place : Chennai
Date :
Ramasundarararjan M.V
Resume of Ramasundararajan M.V E-mail:rasuraer@gmail.com Page 5 of 5

6. Permanent Address : M.V.Ramasundararajan,
124 , F1 sun udhayam apartments,
Thirumalai nagar 4th
street,
Hasthinapuram, Chennai - 73
Mobile-9962011480 .
Place : Chennai
Date :
Ramasundarararjan M.V
Resume of Ramasundararajan M.V E-mail:rasuraer@gmail.com Page 5 of 5