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DIGITAL MARKETING
STRATEGIES FOR
RECRUITING
© 2020 Rally® Recruitment Marketing
© 2020
Lori Sylvia
Founder and CEO
Rally
@lorimsylvia
@rally_rm
Hanady Khourshid
Manager, Employer Brand &
Diversity
CDW
@CDWCareers
Sara Pieper
Director, Global Employer
Brand Marketing
Covance
@CovanceCareers
© 2020
The practice of marketing through digital channels
like social, mobile, email, text and chat.
What is Digital Marketing?
Conversion Rate Optimization (CVR)>
© 2020
Number of people who took an action
How do you calculate CVR?
Number of people who could have
= CVR %
4,000
10,000
= 40%
© 2020
CAREERS SITES
© 2020
How do you optimize your careers site?
© 2020
A careers site built for the individual
Personalization on demand
Browsing history, 35% return
ChatBot – 7% engage, 75% of those who engage apply
Retargeting – redesigned and increased application completes 7 fold
August conversion rate – 12%/ October conversion rate: 21.91%
© 2020
What is Retargeting?
Example: Visit nursing careers page but did
not apply, display nursing careers ad
The practice of advertising to a person based on
their Internet behavior.
© 2020
Retargeting tools
• Adroll — web + social
• Google Ads
• Individual social platforms
Example rules:
Pages visited
Pages not visited
Target people:
Cookie (pixel)
Email address
Mobile number
© 2020
What’s a pixel?
<script type="text/javascript">
adroll_adv_id = "YOURADVERTISERID";
adroll_pix_id = "YOURPIXELID";
(function () {
var _onload = function(){
if (document.readyState && !/loaded|complete/.test(document.readyState)){setTimeout(_onload, 10);return}
if (!window.__adroll_loaded){__adroll_loaded=true;setTimeout(_onload, 50);return}
var scr = document.createElement("script");
var host = (("https:" == document.location.protocol) ? "https://s.adroll.com" : "http://a.adroll.com");
scr.setAttribute('async', 'true');
scr.type = "text/javascript";
scr.src = host + "/j/roundtrip.js";
((document.getElementsByTagName('head') || [null])[0] ||
document.getElementsByTagName('script')[0].parentNode).appendChild(scr);
};
if (window.addEventListener) {window.addEventListener('load', _onload, false);}
else {window.attachEvent('onload', _onload)}
}());
</script>
© 2020
How do you optimize your careers site?
• Understand user experience & interaction
• Showcase your culture & employer brand
through content, imagery & videos
• Explore additional features & continue to
innovate
© 2020
© 2020
User experience testing
Smartlook
Hotjar
CrazyEgg
© 2020
SOCIAL MEDIA
© 2020
What makes a successful paid social
campaign?
• Specific targeting
• Compelling content & imagery
• Appropriate budget
Results
789,000
impressions
100
applicants
2.63%
CTR
© 2020
How do you use social
in a RM campaign?
A/B TESTING
Avg. CTR Engagement
Rate
VJD 1 .51% .66%
VJD 2 -
Copy A
.74% 1.2%
VJD 2 -
Copy B
1.24% 2.65%
1
2
We then launched A/B copy testing on
Image 2. Copy option B had a .50%
higher average CTR, as well as a
significantly higher engagement rate,
and was driving clicks to our landing
page for a slightly higher cost ($6.14
CPC versus $4.69 with Copy option A).
© 2020
How do you use social in a RM
campaign?
NURTURE LEADS
Customized CRM email campaign
deployed to nurture pipeline of ready-now,
qualified talent
Using our CRM, we were able to quickly
deploy email campaigns to new leads and
start the process of building a pipeline of
ready-now talent.
Spent $167
© 2020
What is A/B testing (split testing)?
Best practice: Test one thing at a time!
Example: Headline, offer, image, time, audience
The practice of testing two variants at the same
time to see which variant performs better.
© 2020
A/B testing paid social
Facebook or this
Twitter
LinkedIn
© 2020
ANALYTICS
© 2020
What analytics are important?
• Applicant source
• Social channels
• Website traffic
• RM efforts
• Glassdoor ratings
• Heatmaps
© 2020
What analytics are important?
UTM CAMPAIGN TRACKING FUNNEL METRICS
VISITORS TO APPLICANTS
XX%
APPLICANTS TO INTERVIEW
XX%
INTERVIEW TO OFFER
XX%
OFFER TO HIRE
XX%
TTF DAYS
XX
CPH FULLY LOADED
$X,XXX
SOURCE MAPPING
Voluntary Turnover
XX%
29.5% reduction in fully
loaded cost per hire
($4,400/$3,100)
29.5% drop in time to fill
(48/34 days)
© 2020
PRO TIPS
© 2020
Pro tips to get started
ESTABLISH GOALS ALIGNED TO BUSINESS PRIORITIES
VOLUNTARY TURNOVER
EMPLOYER REPUTATION
COST PER HIRE
INTERNAL MOBILITY
BRAND AWARENESS
TIME TO FILL
DIVERSITY & INCLUSION REFERRALS
© 2020
Pro tips to get started
• What’s the problem to solve & your goal?
• Ensure the same ‘beach’
• Start small, pilot and approach in phases
© 2020
Our top list of digital RM tactics & tools
Sara
• Talent Analytics Reporting
• Programmatic Job Distribution
• Social Job Distribution
• Social Media Management Suite
• Candidate Relationship Management (CRM)
• Career Site Retargeting / Audience Expansion
• Employee Advocacy
• Internal Mobility/Referral Technology
• Scalable Brand Activation
• Text Engagement / Recruiting
Hanady
• Google analytics
• PPC advertising
• CRM capabilities
• Photos & videos
• Candidate experience
• Brand ambassadors
• Untapped sources of talent
THANK YOU!
RallyRecruitmentMarketing.com

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Digital Marketing Strategies for Recruiting

  • 1. DIGITAL MARKETING STRATEGIES FOR RECRUITING © 2020 Rally® Recruitment Marketing
  • 2. © 2020 Lori Sylvia Founder and CEO Rally @lorimsylvia @rally_rm Hanady Khourshid Manager, Employer Brand & Diversity CDW @CDWCareers Sara Pieper Director, Global Employer Brand Marketing Covance @CovanceCareers
  • 3. © 2020 The practice of marketing through digital channels like social, mobile, email, text and chat. What is Digital Marketing? Conversion Rate Optimization (CVR)>
  • 4. © 2020 Number of people who took an action How do you calculate CVR? Number of people who could have = CVR % 4,000 10,000 = 40%
  • 6. © 2020 How do you optimize your careers site?
  • 7. © 2020 A careers site built for the individual Personalization on demand Browsing history, 35% return ChatBot – 7% engage, 75% of those who engage apply Retargeting – redesigned and increased application completes 7 fold August conversion rate – 12%/ October conversion rate: 21.91%
  • 8. © 2020 What is Retargeting? Example: Visit nursing careers page but did not apply, display nursing careers ad The practice of advertising to a person based on their Internet behavior.
  • 9. © 2020 Retargeting tools • Adroll — web + social • Google Ads • Individual social platforms Example rules: Pages visited Pages not visited Target people: Cookie (pixel) Email address Mobile number
  • 10. © 2020 What’s a pixel? <script type="text/javascript"> adroll_adv_id = "YOURADVERTISERID"; adroll_pix_id = "YOURPIXELID"; (function () { var _onload = function(){ if (document.readyState && !/loaded|complete/.test(document.readyState)){setTimeout(_onload, 10);return} if (!window.__adroll_loaded){__adroll_loaded=true;setTimeout(_onload, 50);return} var scr = document.createElement("script"); var host = (("https:" == document.location.protocol) ? "https://s.adroll.com" : "http://a.adroll.com"); scr.setAttribute('async', 'true'); scr.type = "text/javascript"; scr.src = host + "/j/roundtrip.js"; ((document.getElementsByTagName('head') || [null])[0] || document.getElementsByTagName('script')[0].parentNode).appendChild(scr); }; if (window.addEventListener) {window.addEventListener('load', _onload, false);} else {window.attachEvent('onload', _onload)} }()); </script>
  • 11. © 2020 How do you optimize your careers site? • Understand user experience & interaction • Showcase your culture & employer brand through content, imagery & videos • Explore additional features & continue to innovate
  • 13. © 2020 User experience testing Smartlook Hotjar CrazyEgg
  • 15. © 2020 What makes a successful paid social campaign? • Specific targeting • Compelling content & imagery • Appropriate budget Results 789,000 impressions 100 applicants 2.63% CTR
  • 16. © 2020 How do you use social in a RM campaign? A/B TESTING Avg. CTR Engagement Rate VJD 1 .51% .66% VJD 2 - Copy A .74% 1.2% VJD 2 - Copy B 1.24% 2.65% 1 2 We then launched A/B copy testing on Image 2. Copy option B had a .50% higher average CTR, as well as a significantly higher engagement rate, and was driving clicks to our landing page for a slightly higher cost ($6.14 CPC versus $4.69 with Copy option A).
  • 17. © 2020 How do you use social in a RM campaign? NURTURE LEADS Customized CRM email campaign deployed to nurture pipeline of ready-now, qualified talent Using our CRM, we were able to quickly deploy email campaigns to new leads and start the process of building a pipeline of ready-now talent. Spent $167
  • 18. © 2020 What is A/B testing (split testing)? Best practice: Test one thing at a time! Example: Headline, offer, image, time, audience The practice of testing two variants at the same time to see which variant performs better.
  • 19. © 2020 A/B testing paid social Facebook or this Twitter LinkedIn
  • 21. © 2020 What analytics are important? • Applicant source • Social channels • Website traffic • RM efforts • Glassdoor ratings • Heatmaps
  • 22. © 2020 What analytics are important? UTM CAMPAIGN TRACKING FUNNEL METRICS VISITORS TO APPLICANTS XX% APPLICANTS TO INTERVIEW XX% INTERVIEW TO OFFER XX% OFFER TO HIRE XX% TTF DAYS XX CPH FULLY LOADED $X,XXX SOURCE MAPPING Voluntary Turnover XX% 29.5% reduction in fully loaded cost per hire ($4,400/$3,100) 29.5% drop in time to fill (48/34 days)
  • 24. © 2020 Pro tips to get started ESTABLISH GOALS ALIGNED TO BUSINESS PRIORITIES VOLUNTARY TURNOVER EMPLOYER REPUTATION COST PER HIRE INTERNAL MOBILITY BRAND AWARENESS TIME TO FILL DIVERSITY & INCLUSION REFERRALS
  • 25. © 2020 Pro tips to get started • What’s the problem to solve & your goal? • Ensure the same ‘beach’ • Start small, pilot and approach in phases
  • 26. © 2020 Our top list of digital RM tactics & tools Sara • Talent Analytics Reporting • Programmatic Job Distribution • Social Job Distribution • Social Media Management Suite • Candidate Relationship Management (CRM) • Career Site Retargeting / Audience Expansion • Employee Advocacy • Internal Mobility/Referral Technology • Scalable Brand Activation • Text Engagement / Recruiting Hanady • Google analytics • PPC advertising • CRM capabilities • Photos & videos • Candidate experience • Brand ambassadors • Untapped sources of talent