1. E-commerce – Security
Issue
Ethical Issue

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3. What is Electronic Commerce?
Electronic business/ electronic commerce:
Business process, or collection of business processes,
conducted using Internet technologies.
Business processes:
Includes all the processes and requirements that
companies do to achieve their objectives.

4. Benefits of e-commerce
Access to global market
Cutting out the middle man
24*7
Greater customer satisfaction
Reduced marketing cost
Better customer information

5. Electronic Commerce
Classification Schemes
Business-to-consumer (B2C)
Participant-based
Classifications
Business-to-business (B2B)
Business-to-government (B2G)
Consumer-to-consumer (C2C)
Activity-based
Classifications
Revenue Processes
Operations Processes

6. Participant-Based Classification
A participant-based electronic commerce: based on the
types of participants in the process.
Participants might be businesses, consumers, or
government entities.
Business-to-consumer (B2C) electronic commerce: a
process undertaken by a company to sell goods or services
to individuals.

7. Participant-Based Classification
Business-to-business (B2B) electronic commerce:
process processes selling goods or services to
other business firms.
Business-to-government (B2G): processes of
dealing with government agencies.
Consumer-to-consumer (C2C): processes use by
individuals who are not operating formal
businesses to conduct transactions.

8. Activity-Based Classification
Activity-based electronic commerce classification
scheme: organized by what the business activities
are designed to accomplish.
Business Model: includes the way a company
does business, the sum of its business activities
and processes.
Revenue Model: the business processes that a
company uses to find new customers, make sales,
and deliver the goods or services that it sells.

9. Activity-Based Classification
Operations Model: the other business processes
in a company, such as purchasing, hiring,
receiving, and manufacturing.
Electronic commerce activities are designed to
improve a company’s revenue processes; to
reduce the cost or increase the efficiency of its
operation processes.

10. Ethical Standards
Companies conduct business on the Web should
try to follow the ethical standards as they were
doing business in the physical world.
High ethical standards can establish a company’s
reputation and increase the level of trust of
customers, suppliers, and employees.
Lack of ethical practices can cause immediate
damage to a company’s reputation.

11. Consumer Concerns
 Participants in electronic commerce have two
major concerns:
1. Transaction security
2. Non violation of their privacy

12. Security Issue
Requirements of secure e-commerce system:
Privacy
Integrity
Authentication
Non repudiation

13. Security Implications
SSL Protocol
Hacker
Click stream
Customer & Server
Server Security
Setting up a site
Choosing a company name

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15. Future of Electronic Commerce
Many businesses, organizations and individuals are
interconnected via the Internet.
The Web provides an easy-to-use interface.
The combination of the Web’s interface and the Internet
computer networking opens new opportunities for e-
commerce.

16. Conclusion
Companies use Web strategies to generate
revenues, increase operational efficiency, and
reduce costs.
Emergence of new Web-based business models.
E-commerce companies have taken steps to
reassure consumers of their transaction security
and their privacy.
E-commerce operates in an international, legal
and ethical environment.

17. Thank You
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