1. 2/1/13 Communicating Across Cultures - a 1-day workshop on Customer Culture Sensitivity facilitated by Raju Mandhyan on March 5, 2013
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March 5, 2013 | 9:00am to 5:00pm | Oakwood Premier, Ortigas Center
Greetings!
Culture is, one medium, defined as "the behaviors and beliefs Your learning investment for this
characteristic of a particular social, ethnic, or age group." From seminar is only
another perspective it is also defined as "the quality in a person or Php 6,477 +VAT .
society that arises from a concern for what is regarded as excellent Save P2000 if you sign up on or
before February 8.
in arts, letters, manners, scholarly pursuits, etc."
To book a seat, email
Individuals and organizations, which transcend the limitations and saltandlightseminars@gmail.com
or fax a copy of your accomplished
boundaries set by the first perspective, lead the world, add value reservation form to 8132745. Call
to every human endeavor, and are usually responsible for the Juliet or Kali at 8132703/32 for
financial and performance well-being of corporations. more details!
In Communicating Across Cultures, a 1-day, interactive workshop
on Customer Culture Sensitivity facilitated by Raju Mandhyan
happening on March 5, 2013, from 9:00am to 5:00pm, at Oakwood
Premiere, Ortigas Center, we will immerse in the nuances of
culture and learn how to transcend the barriers, and yet, use
This workshop is produced
fruitfully the enablers available in every culture. The objectives of and organized by
this workshop are two-fold:
Multi-Cultural Awareness Program
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2. 2/1/13 Communicating Across Cultures - a 1-day workshop on Customer Culture Sensitivity facilitated by Raju Mandhyan on March 5, 2013
Understand the big picture elements of culture from the
Hofstede's theories;
Differentiate nuances of Eastern/Western culture and
behavior;
Uncover personal perceptions and mindsets;
Break down cultural barriers by finding & emphasizing areas
of similarity; and Salt & Light Ventures, Inc.
Recognize habits of communicating clearly, effectively, and is the only Filipino learning events
producer and organizer to have w on
with abilities to empower others. both international and local aw ards:
Customer Culture Sensitivity Program
Improve sensitivity during usage of current communication
technologies (emails, phone, teleconference, and Entrepreneur of the Year
videoconference), and identify any issues in current (Entrepreneur Magazine)
Gold Aw ard DM Asia Aw ards
communication methods; (Singapore)
Improve conversational skills in cross-cultural teamwork, Finalist - Cannes Advertising Aw ards
(France), Gold Araw Aw ard at the Ad
negotiation, and business meetings; and Congress
Build and nurture a culture of highly sensitive cultural Winner - The Gold Quill Aw ard for the
awareness and capitalize on the strengths. Achievers & Leaders (ALS) Seminar
2005
Winner - The Anvil Aw ard of
Read on to know more about this seminar and your facilitator, Raju Excellence for Institutional & Corporate
Mandhyan. Sign up now by filling up the reservation form below so Programs - John Maxw ell Leadership
Summit 2004
you can avail of the Best Buy Rate. Call us at 813-2703 or 32 and Winner - The Araw Gold Aw ard,
look for Juliet/Kali or email inquiry@saltandlight.ph. Philippine Ad Congress - Tom Peters
Live! Seminar 2003
Salt & Light Ventures is the sole
licensee of Tony Buzan's Mind
See you at the seminar! Mapping Creativity w orkshops
and Jay Levinson's Guerrilla Marketing
seminars.
Ardy Roberto
Our Sponsors
Chief Encouragement Officer
Salt and Light Ventures, Inc.
P.S. Know someone who can benefit from this seminar?
For the benefit of
Contents
1. Insights on Hofstede's research into Organizational Culture.
2. Differences between Eastern and Western Cultures
3. Differences between Task based behavior and Relationship based
behaviors.
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3. 2/1/13 Communicating Across Cultures - a 1-day workshop on Customer Culture Sensitivity facilitated by Raju Mandhyan on March 5, 2013
4. Understanding & highlighting Listening, Seeing and Sensing acuities.
Rave Reviews for
5. Choosing, morphing and using language which breaks downs
Raju Mandhyan
differences and empowers across mediums and cultures.
"Mr. Raju knows his materials, topics
well. Great exercises! Mr. Raju's
experience & research is very evident."
Methodology
- Mr. Bryan See,
All concepts will be preceded by interactive, planned activities like role- Primer Group of Companies
plays, improve, case-studies, demonstrations followed by optimal amount
of interactive lectures. Final learning is consolidated and reinforced "Mr. Mandhyan speaks authority about
the topics."
through small group activities. In essence the modules will be 65% - Ms. Loida Gascon,
Activities or Learning Games, Role-Plays, Case Study Scenarios, Individual BPO International, Inc.
and Group Work followed by 35% Interactive Lecture.
"Raju is simply a guru available to
everyone. He is a must-hear speaker.
Who Should Attend I'm privileged to have the chance of
being in this great workshop."
-Mr. Mitchelle A. Gimena,
Leaders and Managers of Multinational Companies who have to Shell Philippines Exploration B.V.
deal with partners and customers from different and diverse cultural
backgrounds "Wonderful, Mr. Raju! Not only was he
Expatriates in the Philippines and Filipinos who have to work with an effective speaker, he's very
inspirational!"
other cultures -Ms. Con Ramos,
KGB Philippines, Inc.
Your Facilitator "The speaker, Mr. Raju is energetic
from start to end. Very good and he
Raju Mandhyan, one of the most soulful and knows exactly what he is talking about ."
- Mrs. Maria Theresa V. Castillo -
humorous speakers in the region, has over twelve
Cebuana Lhuillier Insurance Solutions
years of experience in personal development
specifically in the areas of interpersonal relations "In the years that I have known Raju,
manifesting increased awareness and he has traversed uncharted waters in
bounds & leaps. If there is anyone
communication skills. He specializes in
worthy of teaching advanced thinking
understanding how we communicate our thoughts, skills then that person is Raju."
our ideas, our goals, and our visions of the future. He - Michelle Lim, SGV, Philippines
has trained and coached more than 10 thousand
"Raju's mentoring skills brought out the
executives and delivered keynote addresses for over a 100 major
Champion in me!"
conferences across the Asian-Pacific region. - Jess Liwanag, ABS CBN/CNN,
National Public Speaking Champion,
He has been trained and certified in many modalities including but not 2002,
Philippines' Toastmaster
limited to the following: Neuro Linguistic Programming from the national
Federation of NLP, USA, Mind Mapping, LIFO, and American
Management Association. He has also undergone several coaching
related workshops, most specifically a 6-day intensive ICF specific training.
Raju has authored three books, one on Public Speaking, another on
Humor as a tool for Leadership, and his latest on Entrepreneurship.
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4. 2/1/13 Communicating Across Cultures - a 1-day workshop on Customer Culture Sensitivity facilitated by Raju Mandhyan on March 5, 2013
He has a deep background in engineering, international trade, and
unleashing individual and organizational potential. He has lived and
worked in three different cultures -- Indian, Filipino, and American. He
speaks Hindi, Tagalog, and English, and currently lives and works in the
Philippines.
RESERVE-NOW-BEFORE-IT'S-TOO-LATE-FORM
To Register:
1. Fill out the form below and email us at saltandlightseminars@gmail.com
2. Fill out the form and fax it to 8132745
3. Send form together with your company check to
Salt & Light Ventures, Inc.
6/F Liberty Building, 835 A. Arnaiz Avenue
Makati City
To Inquire:
1. Call 8132732, 8132703, look for Juliet or Kali
2. Email us at inquiry@saltandlight.ph / juliet.saltandlight@gmail.com
Visit: www.saltandlight.asia
Facebook: Salt N Light
Twitter: SalviEvents
YouTube: saltandlightseminars
Blog: saltandlightventures.com
Communicating Across Cultures
a 1-day workshop on Customer Culture Sensitivity
Facilitated by Raju Mandhyan
March 5, 2013 | 9:00am to 5:00pm | Oakwood Premier, Ortigas Center
//source:Communicating Across Cultures1_march 5, 2013_raju mandhyan_op_01-31-13announce1
YES! Please register __ participant(s) for this workshop!
Learning Investment:
[ ] Best Buy Rate: Php 6,477 +VAT. Sign up on or before Febuary 8 and save P2000!
[ ] Early Bird Rate: Php 7,477 +VAT until February 19 only.
[ ] Regular Rate: Php 8,477 +VAT
[ ] We accept Walk-Ins! Walk-In Rate: Php 9,477 +VAT
Seminar/Workshop Fee Includes: AM & PM Snacks, Lunch, IDs, Handouts, and Certificates.
TERMS:
1. Cancellations seven (7) days before the seminar will not be honoured. 30% of the total amount will be
charged to your account if you fail to inform us of your cancellations before the seven-day deadline.
Cancellations should be in writing and emailed or faxed to us. Seminar participation may be transferred to
another person in the same company.
2. This reservation form, when completed, may also serve as your billing invoice.
3. All seminar fees must be prepaid.
COMPANY DETAILS
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5. 2/1/13 Communicating Across Cultures - a 1-day workshop on Customer Culture Sensitivity facilitated by Raju Mandhyan on March 5, 2013
NAME OF COMPANY/ORGANIZATION
ADDRESS (Address:Flr/Bldg/St.Village/Bgy./City)
TELEPHONE # FAX #
EMAIL ADDRESS WEBSITE
RESERVING OFFICER'S NAME DESIGNATION
RESERVING OFFICER'S CONTACT MOBILE#
RESERVING OFFICER'S EMAIL ADDRESS
PRODUCT/SERVICES OFFERED
INDUSTRY
COMPANY TIN# PERSONAL TIN# (for Personal Reservation)
PARTICIPANT 1 [ ] MR [ ] MS [ ] MRS [ ] DR [ ] PROF
FULL NAME
NICK NAME DESIGNATION
TELEPHONE # FAX #
MOBILE # EMAIL ADDRESS
Pls Check if: [ ] Vegetarian [ ] Allergies _______________
PARTICIPANT 2 [ ] MR [ ] MS [ ] MRS [ ] DR [ ] PROF
FULL NAME
NICK NAME DESIGNATION
TELEPHONE # FAX #
MOBILE # EMAIL ADDRESS
Pls Check if: [ ] Vegetarian [ ] Allergies _______________
NOTE:
* For more than 2 pax, kindly add more. Thank you.
* Mobile# is optional but important in case w e need to confirm or inform delegates of urgent,
last minute changes in case of emergencies (ie. w eather, speaker changes, etc).
* Kindly indicate your ow n TIN if making personal reservation.
* For replacements of participants, kindly inform the secretariat by emailing us at saltandlightseminars@gmail.com.
* Please reconfirm your reservation if you do not receive your billing or any confirmation thru email, call and SMS
from us.
//source:Communicating Across Cultures1_march 5, 2013_raju mandhyan_op_01-31-13announce1
KINDLY SELECT ONE OF THE FOLLOWING PAYMENT METHODS:
[ ] By Cheque. I will send check payment to your office on __________________.
[ ] By Pick-up. Please pick-up our check on _______________________ (time/date).
Made payable to Salt and Light Ventures, Inc.
[ ] By Bank Deposit. (Fax copy of deposit slip with your name and seminar title to 8132745) Kindly remit the
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6. 2/1/13 Communicating Across Cultures - a 1-day workshop on Customer Culture Sensitivity facilitated by Raju Mandhyan on March 5, 2013
money to the ff. bank details:
Company Name: Salt and Light Ventures, Inc.
TIN #: 212-844-982-000-VAT
Account #: BPI CA#3211-0837-85, Paseo de Roxas, Makati Branch
Account #: BDO SA#0380-1946-43, Pasay Road Branch
Account #: Union Bank CA#00-001-009691-7, Insular Ayala Paseo Branch
Account #: Asia United Bank CA#052-01-890076-7, Herrera, Makati City Branch
[ ] By Credit Card. (accepts BDO, BPI, Mastercard, Visa)
* For zero rated or VAT exempt companies, please include your Certificate of Exemption. Provide Form 2307 or Certificate of
Tax Withheld if payment done w ith tax w ithheld. Please w ithhold only 2% as w e are classified as suppliers or contractors of
services.
GROUP DISCOUNTS: Knock off a couple of pesos off our rates when you register in groups! Call us to inquire.
3 delegates - Less P300 per delegate
4 delagates - Less P400 per delegate
5 or more delegates - Less P500 per delegate
Suki Discounts and Incentives:
Salt and Light Ventures' regular customers (those who have attended a previous seminar of Salt and Light
Ventures) get an additional P500 discount per person when booking on top pf Early Bird Rates and Group
Discounts.
IN HOUSE:
We'll bring this workshop right at your base - customized and personalized to fit your training needs. Grab this
opportunity to train your whole staff and attain results faster and simultaneously. Call 813-2703 or 32 and look
for Kali or email kali@saltandlight.ph for more details.
Other Learning Events from Salt and Light Ventures
February to March 2013
(Schedules are subject to change and confirmation)
Personal Excellence Program
Facilitator: Ms. Agnes Sarthou, PhD
Date: February 7, 2013 - postponed to a later date (to be announced)
Buzan Mind Mapping Workshop
Facilitator: Mr. Bernard Marquez
Date: February 11, 2013
Effective & Assertive Communication Workshop
Facilitator: Ms. Tippi Chua
Date: February 12, 2013 - postponed to a later date (to be announced)
Six Thinking HATS Workshop (Now a one-day workshop!)
Facilitator: Gene Battung
Date: February 13, 2013
The Heart of Public Speaking Seminar
(Mind Map Your Way into the Head, the Heart, and the Humor behind Public Speaking)
formerly Power Speaking Skills using Mind Mapping
Facilitator: Mr. Raju Mandhyan
NEW DATE: February 14-15, 2013 (two-day workshop)
Impressions Management
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7. 2/1/13 Communicating Across Cultures - a 1-day workshop on Customer Culture Sensitivity facilitated by Raju Mandhyan on March 5, 2013
Facilitator: Ms. Dina Loomis
Date: February 15, 2013
Executive Briefing on Consumer Coping Behavior
Presented by Dr. Ned Roberto
Date | Time: February 20, 2013 | 1:00pm-5:30pm
Venue: New World Hotel, Makati City
Guerrilla Marketing 101
Facilitator: Mr. Emerito "Emi" Pascual
Date: February 28, 2013
Communicating Across Cultures
Facilitator: Mr. Raju Mandhyan
NEW DATE: March 5, 2013
Brand Positioning - How to craft your Brand Positioning Statement (BPS)
Facilitator: Dr. Ned Roberto
Date: March 15, 2013
Moving Into Management: Taking on Your First Management Role
Facilitator: Mr. Boris Joaquin
Date: March 20-21, 2013
Strengths Discovery for College Students Workshop
Facilitator: Mr. Brian Quebengco
NEW DATE: March 16, 2013 (one-day workshop)
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8. 2/1/13 Communicating Across Cultures - a 1-day workshop on Customer Culture Sensitivity facilitated by Raju Mandhyan on March 5, 2013
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