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the innovation frontier in 
ISLAMIC BANKING 
Raja Teh Maimunah 
Chief Executive Officer 
Hong Leong Islamic Bank 
Chief Operating Officer 
Digital Innovation & Transactional Banking 
Hong Leong Bank
First, a little bit of HISTORY
The MUSLIM empire 
was oncSe YNOMYMOUS 
withINNOVATION 
COFFEE 
15TH CENTURY 
YEMEN/ETHIOPIA 
ALGEBRA 
750-850AD 
PERSIA/IRAQ 
UNIVERSITIES 
859AD 
MOROCCO 
CAMERAS 
11TH CENTURY 
CAIRO
… then we stayed dormant, 
and of late, the western world picked up where we left off… 
NUCLEAR 
POWER 
1942 
ENRICO FERMI 
(ITALY) 
COMPUTER 
1833-71 
CHARLES BABBAGE 
(ENGLAND) 
AUTOMOBILE 
1769 
NICOLAS-JOSEPH 
CUGNOT 
(FRANCE) 
AIRPLANE 
1903 
WRIGHT BROTHERS 
(USA) 
COFFEE 
BREWER 
1925 
GERHARD MARCKS 
(GERMANY)
With Islamic Finance, we’re back in the innovative front 
… and the world believes it 
"Islamic finance has proven successful 
in poverty alleviation and promoting 
sustainable growth in many countries, 
including the United States, and it is very 
relevant in our country (India) where 20 
million people are starving“ 
V.R. Krishna Iyer 
India Supreme Court Judge 
“Islam is not only concerned with the 
relationship between man and God but it is also 
a system of beliefs, justice, equity, 
fairness and morality, these being the 
values that underpin the entire Islamic way of 
life, which is, not surprisingly, the basis for the 
creation of Islamic financial products.” 
Brian Kettel 
Renowned Author
17.6%growth rate 
in the last 4 
years 
1.7trillion 
total value of Islamic 
banking assets 
78%contributed by 
QISMUT countries 
105countries have 
Islamic FIs 
38millioncustomers 
worldwide
Why should Islamic FIs turn to DIGITAL BANKING
… growing in 
customer base - 
incurs costs to grow 
human capital 
… shouldering 
additional process 
steps before 
products are 
introduced to 
consumers 
… lower in cross-selling 
despite 
having same data 
with conventional 
ISLAMIC 
BANKS 
are…
Countries with 
Muslim 
majority 
population 
contribute 
8% 
to the world’s 
GDP 
32% 
of their population 
comprise of 
under 15-year 
olds 
Becoming 
more affluent in 
nascent 
lifestyles – 
tourism, fashion, 
cosmetics etc. 
($13.7b spent by 
Muslim tourists last year) 
MARKET 
READIN 
ESS 
Already armed 
with the latest 
tech 
gadgetries as 
part of their 
daily rituals
What we’re already doing at Hong Leong Bank
Peer-to-peer Mobile Money 
Transfer function that allows HLB 
Connect users to send money to a 
phone number, no sharing of 
account details necessary. 
Merchant payment function where 
customers can pay for their 
purchases using their Connect 
Mobile app. 
Connect Mobile app users can 
generate their own collection code 
on their mobile phones to 
withdraw cash from ATMs without 
using their ATM cards
…and the numbers are encouraging!
terima kasih 
thank you

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KLIFF 2014 - Digitization of Islamic Banking

  • 1. the innovation frontier in ISLAMIC BANKING Raja Teh Maimunah Chief Executive Officer Hong Leong Islamic Bank Chief Operating Officer Digital Innovation & Transactional Banking Hong Leong Bank
  • 2. First, a little bit of HISTORY
  • 3. The MUSLIM empire was oncSe YNOMYMOUS withINNOVATION COFFEE 15TH CENTURY YEMEN/ETHIOPIA ALGEBRA 750-850AD PERSIA/IRAQ UNIVERSITIES 859AD MOROCCO CAMERAS 11TH CENTURY CAIRO
  • 4. … then we stayed dormant, and of late, the western world picked up where we left off… NUCLEAR POWER 1942 ENRICO FERMI (ITALY) COMPUTER 1833-71 CHARLES BABBAGE (ENGLAND) AUTOMOBILE 1769 NICOLAS-JOSEPH CUGNOT (FRANCE) AIRPLANE 1903 WRIGHT BROTHERS (USA) COFFEE BREWER 1925 GERHARD MARCKS (GERMANY)
  • 5. With Islamic Finance, we’re back in the innovative front … and the world believes it "Islamic finance has proven successful in poverty alleviation and promoting sustainable growth in many countries, including the United States, and it is very relevant in our country (India) where 20 million people are starving“ V.R. Krishna Iyer India Supreme Court Judge “Islam is not only concerned with the relationship between man and God but it is also a system of beliefs, justice, equity, fairness and morality, these being the values that underpin the entire Islamic way of life, which is, not surprisingly, the basis for the creation of Islamic financial products.” Brian Kettel Renowned Author
  • 6. 17.6%growth rate in the last 4 years 1.7trillion total value of Islamic banking assets 78%contributed by QISMUT countries 105countries have Islamic FIs 38millioncustomers worldwide
  • 7. Why should Islamic FIs turn to DIGITAL BANKING
  • 8. … growing in customer base - incurs costs to grow human capital … shouldering additional process steps before products are introduced to consumers … lower in cross-selling despite having same data with conventional ISLAMIC BANKS are…
  • 9. Countries with Muslim majority population contribute 8% to the world’s GDP 32% of their population comprise of under 15-year olds Becoming more affluent in nascent lifestyles – tourism, fashion, cosmetics etc. ($13.7b spent by Muslim tourists last year) MARKET READIN ESS Already armed with the latest tech gadgetries as part of their daily rituals
  • 10. What we’re already doing at Hong Leong Bank
  • 11. Peer-to-peer Mobile Money Transfer function that allows HLB Connect users to send money to a phone number, no sharing of account details necessary. Merchant payment function where customers can pay for their purchases using their Connect Mobile app. Connect Mobile app users can generate their own collection code on their mobile phones to withdraw cash from ATMs without using their ATM cards
  • 12.
  • 13. …and the numbers are encouraging!