2. ABOUT ERP SYSTEM
• Evaluation Of ERP System
• Characteristics of ERP Systems
• Architecture of an ERP System
• Why implement an ERP System?
• Advantages of ERP Systems
9. Different Phase of ERP
Implementation
• Pre-Evaluation Screening
• Package Evaluation
• Project Planning Phase
• Gap Analysis
• Reengineering
• Configuration
• Implementation Team Training
• Testing
• End-User Training
• Going Live
• Post Implementation Phase
10. Pre-Evaluation Screening
• Pre-Evaluation Screening is the phase which starts when
company decides to go for a ERP System, the search for
perfect solution starts.
• It is very time consuming process to select few where all
claims be the best, it is just superficial study of package.
• Not all packages are same each has its own weakness and
strength.
• While making the analysis it is good to investigate the
origins of the different packages.
• Some packages can be good in some areas while in other
sectors they may not.
• Once few packages are screened detailed evaluation
process starts.
11. Package Evaluation
• Package Evaluation process is one of the most imp
phase of the ERP implementation , because the
package you select will decide failure or success of
project.
• There is little room for error in this as ERP packages are
so expensive once purchased can not switch to
another.
• While making the analysis the imp point is nothing is
perfect , imp here is whether it is a perfect fit or good
fit.
• It is impossible to get a system which will perform
exactly as the company does business but aim is to get
least no of differences.
12. Project Planning Phase
• This is the phase which plans that designs the
implementation process.
• In this phase details of how to go about
implementation , schedules and deadlines etc are
decided.
• Roles and responsibilities are identified and assigned.
• This is phase which will decide when to begin, how to
do it and when the project is supposed to be
completed and what to do in contingencies.
• Their is a committee for this and which is suppose to
meet periodically through out cycle to review process
and chart future course of action .
13. GAP ANALYSIS
– Gap analysis is a phase in the ERP
implementation, where the organization tries to
find out the gaps between the company’s existing
business practices & those supported by the ERP
package.
– This is the process through which companies
create a complete model of where they are now &
where they want to head in the future.
15. CONFIGURATION
• IMPORTANCE OF CONFIGURATION
– This is the main functional area of the ERP
implementation.
– Business processes have to be understood &
mapped in such a way that the arrived solution
matches with the overall goals of the company
17. TESTING
• This is the phase where you try to break the system.
• Here we reach a point where we are testing real case
scenarios.
• The system is configured & now we must come up with
extreme case scenarios- system overloads, multiple
users logging on at the same time with the same query,
users entering invalid data, hackers trying to access
restricted areas & so on.
• The test case must be designed specifically to find the
weak links in the system & these bugs should be fixed
before going live.
18. GOING LIVE
• On the technical side, the work is almost complete-
data conversions is done, databases are up & running,
& on the functional side, the prototype is fully
configured & tested & ready to go operational.
• The system is officially proclaimed operational, even
though the implementation team must have been
testing it & running successfully for some time.
• But once the system is ‘live’, the old system is removed
& the new system is used for doing business.
19. END USER TRAINING
• Success & failure
– The success or failure of an ERP system depends on how the actual
users use the system.
– The most successful implemented ERP packages fail due to lack of end
user training.
• People are divided into groups
– ERP system changes the job descriptions of the people, so it is
important to identify the people who are going to use the system. The
current skills of the people are identified & they are divided into
groups.
– Every group is provided training on the new system.
• Training sections
– The training section gives the overall view of the system & how the
individual actions will be affecting the entire system.
20. POST IMPLEMENTATION
(MAINTENANCE MODE)
• Important factors
– One important factor that should be kept in mind is that the post implementation
phase is very critical.
– Once the implementation is over the vendors & the hired consultants will go.
• Necessary enhancements & upgrades
– There should be people within the company who have the technical processes to
make the necessary enhancements to the system as & when required.
– The system must be upgraded as & when new versions or technologies are
introduced.
• Training is needed
– Everyone who uses these systems needs to be trained on how they work, how they
relate to the business process & how a transaction ripples through the entire
company whenever they press a key.
– The training will never end; it is an ongoing process; new people will always be
coming in & new functionality will always be entering the organization.
• Maximum value for these input
– Living with ERP system will be totally different from installing them.
– However, an organization can only get the maximum value of these inputs if it
successfully adopts & effectively uses the system.