Experienced Back Office Manager and Executive Assistant Seeking New Opportunities
1. Radka JELÍNKOVÁ Na Folimance 2118/5
Praha 2, 120 00
Tel: +420 737 890 080
Date of birth: 11.6.1989 e-mail: jelinkovaradka89@gmail.com
Education:
1995 – 2004 Primary school Předskolní 420, Praha 4
2004 – 2008 High School Pripotocní; Praha 10
2008 – 2009 Student VSE, University of Management and Marketing
Working experience:
05/2016 – Present Z+M Group, Back Office Manager, Prague
Head of Prague Branch - Bugdets, Costs
Allocation, Creation Directives, Workflow
creation
Administrative Support for B2B in Prague
Direct responsibility for the work performance of
8 employees – Teambuilding, Meetings, IR
Building Manager with 7 companies in it - Cost
Allocation, Parking Lots, Responsible for
building equipments
Responsible for Warehouse of Office Supplies
Planning of OSH, Fire protection, etc.
Project Management - In charge of Projects –
„HR Management“; „Project of Central
Dispatching“; „TMB“
Responsible for Reception in the building
Marketing Projects
Contract formation in cooperation with lawyer
Support for eight-members team of Key Account
Managers
Worflow Set up
IT Support for Headquarters
Crown for Accounting, Finance, Purchasing for
KAM
References on request
09/2014 – 03/2016 HBO EUROPE, Executive Assistant, Prague
Personal Assistant to COO & EVP of HBO
Europe, Personal Assistant to Financial Director
HBO CZ and also Executive Assistant for HBO
Czech office (support for OP, FIN, ACQ,
MRKT, PRG and for IT department)
2. Daily use of English
Office Management
Responsible for business travels, expense reports,
budgets, flight ticket, credit cards, conferencing
system, calendars, etc.
Responsible for company guest from all aroung
the world, mainly from Europe – accomodation,
transports, flights, etc.
I was responsible for schedule of 6 persons
during festivals and events placed in US or
Europe (MIP, le Festival de Cannes, EFM,
NATPE, etc.)
References on request
09/2013 -07/2014 Royal Bank of Canada, Vancouver, Canada
• Teamleader
• Part time
• Responsibility for fullfillment of business plans
• Office management
• Responsible for 2 employee
07/2013 - 09/2013 Ambleside Beach Cafe Vancouver
• Hostess, Cooker, Bartender
• Part time
• References available
10/2013 – 07/2014 Nanny, Vancouver, Canada
• Look after 2 boys
• Full time
• References available
07/2013 – 09/2013 TRICOM, Vancouver, Canada
• Cleaning company
• Part time
• References - Olena Sakharchenko
+1 604-786-0375
01/08/2009 – 30/06/2013 Česká spořitelna,a.s.
• Branch Manager – Consultant specialist –
01/10/2012 – 30/06/2013
• See Consultant specialist +
• Securing complete operation of branch with
seven permanent employees
• Solving customer complaints
• Management and operation of Cash machine
• Responsibility for the safety of employess at
work
3. • Key modes, regular monitoring of the CCTV
system and safety system
• Authorize employees
• Office management
• Monitoring of market in terms of credit bank
products, cooperation of development of
Marketing Campaigs for ČS, a.s.
• Making presentations in program MS
PowerPoint and training of new a existing
employees on the basic of the prepared materials
• Consultant specialist - 01/02/2012 – 31/09/2012
• See Bank advisor +
• Proficient in credit products
• Cooperation in development of marketing
Campaign for ČS, a.s.
• Create prezentations and train new staff
• Mentoring new employees
• Active cooperation with of the management of
bank advisors
• Contact person -Deputy Manager Škoch Martin
Tel.: +420 731 646 688
• Bank advisor - 01/08/2009 – 31/01/2012
• Active offering and selling of all bank products
presented by the branch
• Customer care
• Direct sales via Phone
2009 – 2011 Primary school Předškolní
• English Teacher
• Teaching 30 children of primary school
• Prepare games and entertainment for children
• Part time
2008 – 2009 ÖVB Allfinanz a.s.
• Financial consultant
• Search for new clients and customer care
responsible for direct sales of bank products
• Team leadership
2008 – 2009 Club Maják
• Part time job
• Responsible for bar managment
• Goods procurement
• People management on shifts
• Responsible for taking order
2007-2008 Stem/Mark, a.s.
• Providing complex services in the field of
marketing research
4. • Telephone contact with clients
• Leading a team of three new employees
2002 – 2004 MC’Donalds
• Part time job
• Cash register
• Customer care, supplement goods
• Barista
Skills and interests:
Languages: Czech Native speaker
English Level C2 (fluent written and spoken English)
I lived in Canada for 1 year ( 2013-2014)
Working Holiday Visa
Spanish study for 5 years, not actively used
Skills: 28.11.2016 – Successfully completed First Aid Course
21.10.2016 – Completed course for Senior Employees in
OSH (made me able to instruct employees)
In 2015 successfully completed course „Microsoft Excel
2016/2013 - practical use exercises“
Excellent skills – Excel, Outlool, Word, Powerpoint,
SAP, CRM, DON, APS, Inkling, EDP, etc.
Interests: Driving licence B – active driver
Excellent communication skills, time flexibility,
ready to continuous training, responsibility, loyalty,
organization skills, orientation on results of my work
Other details: Marital status Single
Nationality Czech
Hobbies Culture,Sport,Travelling,Education
Notes: Once I would like to graduate from Law School.