This is a presentation I created for our group’s keynote at our Global Fujitsu Forum event held in May 2010 in Tokyo. Following a brief intro, the main body describes our group’s vision, thinking, and mantra re the essential ingredients to become a "Tomorrow Company" today. As these slides were designed to be presented in front of a live audience lead by the presenter’s strong narrative lead as opposed to being a handout document, these slides are best viewed when presented live.

1. Tomorrow Company? Are you a Richard Matsumoto

2. Recent JETRO Survey Results

3. Japanese Affiliated Companies 7,021

4. 17 Countries / Regions

5. 56.4% Firms Expect Operating Profits

6. 69% Hong Kong 75% Taiwan 71% Indonesia Expect Operating Profits

7. 59% Thailand 60% Singapore 55% Malaysia Expect Operating Profits

8. Less Than 50% Expect Operating Profits in India

9. Firms Negatively Impacted by Global Economic Recession 87%

10. Measures Taken Since Recession Began 46% 45% 42% 30% 28% Make employment adjustments Improve efficiency in production and sales Cancel or postpone new investments Reduce operation hours Launch new business

11. Foresee Expansion in 1-2 Years 51%

12. 62% China 75% India Foresee Expansion in 1-2 Years

13. 58% 46% 38% 32% 14% Develop new markets Invest in expanding business scale Diversification of products/services High value products More R&D Future Directions for Business Expansion

14. Now, where were we?

15. Company? Tomorrow Are you a

16. Good News Not-So-Good News

17. Good News

18. Japanese companies face unprecedented opportunities by accelerating overseas expansion.

19. Not-So-Good News

20. Unprecedented Challenges Unprecedented opportunities create

21. Are you a Tomorrow Company?

23. Business Design

24. Information Flow

25. Adaptability

26. Our mission is support

27. Our experience has taught us what it takes to make the shift.

28. IT Industrialization: Repeatable and standardized processes Optimized assets Global integration Acknowledge reality and adapt to your surroundings

30. IT Industrialization: Repeatable and Standardized Processes

31. Inefficiencies Eliminate

32. Standardization enables more uniformity, predictability, and accuracy.

33. Lack of visibility is the worst nightmare for the CFO and CIO.

34. There will be a new set of strict global standards

35. Standardization Consolidation Automation Fewer Errors More Accuracy Better Visibility

36. Optimize Quality

37. Measurement Governance Risk Mitigation

38. Manage Exceptions

39. Recognizing local differences.

40. In the “Yesterday Company” model, overseas operations were isolated silos

41. S tandardised O perating E nvironment

42. Optimized Assets Recognizing what is important

43. Identify and manage where value is generated

44. Optimize Locations

45. Identify operations that can be performed virtually Cloud Computing • App Management • Mobile Devices

46. Understanding Human Talent

47. Knowledge is no longer trapped in a single location.

48. A high performance IT Service Desk is crucial.

49. The “Yesterday Company” had multiple, localized IT Support Centers

50. Hybrid Service Desk

51. Does not require a tradeoff between cost and quality

52. Global Integration Repeatable and Standardized Processes

53. Optimize your global competencies by partnering

54. New Competencies Improved Capabilities Stronger Customer Support

55. Manage end-to-end process on a global basis

56. Acknowledge Reality and adapt to your surroundings

57. It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change. Charles Darwin ” “

58. The Multi-Polar World

59. Value is unlocked in local markets

60. will actively shape globalization. Emerging markets

61. and Improvise Customize

62. Bruce Lee Be water, my friend. ” “ Be formless, shapeless – like water. You put water into a cup, it becomes the cup. You put water into a bottle, it becomes the bottle. You put it in a teapot, it becomes the teapot. Empty your mind.

64. The conclusion…

65. Which do you choose ?

66. Company? Yesterday Are you a

67. OR…

68. Company? Tomorrow Are you a

69. Company? Tomorrow Are you a