SlideShare ist ein Scribd-Unternehmen logo
1 von 19
“ Working managers, not managed workers,” is the way of the future.
[object Object]
Set Goals  Define the Tasks  Set the Timeline Understand the Objectives Create a Vision
[object Object],[object Object],[object Object]
Objectives  A process of agreeing upon the common goals within an organization so that management and employees agree and understand what they expect from  their team and within the organization.   Ideally, when employees themselves have been involved with the goal setting and choosing the course of action to be followed by them, they are more likely to fulfill their responsibilities.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],DESIGNING A MATRIX DRIVEN ORGANIZATION You will need to understand Takt time ,Capacity , Scheduling and Cycle Time
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Define   Cycle Time  Is often perceived in two measures,  production biased  and   customer biased. Production Biased Cycle Time The average number of calendar days elapsed from the date the vehicle was received at your business, to the date the repairs were completed.  (Formula:  Date Received / Repairs Completed) NOTE:  Production  biased is the traditional (read: “old school”) method of calculating the average calendar days for auto repairs. Customer Biased Cycle Time  The average number of calendar days elapsed from the date the vehicle was received at your business, to the date the customer took delivery. This is also commonly referred to as keys-to-keys. (Formula:  Date Received / Date Delivered)
Helpful tools to aid you in leveling your schedule and workload SUMMIT WORKLOAD SCHEDULE VIEW
Helpful tools to aid your team to manage their workload Visual Control System Project teams need information to help keep the project on track in order to meet objectives. By doing so, this will allow the team to take corrective action and reallocate team resources to where they are needed. SUMMIT SCORE BOARD
Create A Vision ,[object Object],[object Object],[object Object],Scheduling   The Team must disassemble & write a correct repair plan to replace  “X” paint labor hrs. back into the replenishment buffer Cycle Time  The  team will assemble, detail and deliver completed vehicle representing the “X” completed paint labor hrs./$ per day  ,[object Object],[object Object],What does it look like?
5 MAN TEAM What does it look like?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Intrinsic Vs. Extrinsic Rewards  Extrinsic Rewards Intrinsic = Inside Feeling of Job Well   Done Pride Sense of Achievement Extrinsic = Outside Praise Salary  Increase Status Recognition Promotions Gifts
Employee PAINTER A TEC BLUEPINTER B TECH PAINT PREP Hrs Worked Commission Share Share % Pay Due Effective Hrly Rate 40.00  28.0  28.0% 1,552.32 $38.81 40.00  25.0  25.0% 1,386.00 $34.65 40.00  25.0  25.0% 1,386.00 $34.65 40.00  13.0  13.0% 720.72 $18.02 40.00  9.0  9.0% 498.96 $12.47 -  0.0% 0.00 $0.00 -  0.0% 0.00 $0.00   0.0% 0.00 $0.00   0.0% 0.00 $0.00   0.0% 0.00 $0.00 200.00  100.0  100.0% 5,544.00 $138.60 Target Payroll Cost % 42.0% Billed hours (this period) 300 Average Bill Rate/Hour $44.00 Actual labor sales $13,200 Payroll Due $5,544
Thank you for giving me the opportunity to train your company in the   Creating and Implementing   Team . PRESENTED BY: RANDY  S FERRESE SR  824 BLUEBIRD CIRCLE MAYS LANDING ,NJ 08330 [email_address] 609 553 4244

Weitere ähnliche Inhalte

Was ist angesagt?

Was ist angesagt? (18)

Chapter 02
Chapter 02Chapter 02
Chapter 02
 
( CV_AWKN )
( CV_AWKN )( CV_AWKN )
( CV_AWKN )
 
Mohamed El Gohary C.V_Power Project Technical Support Manager_updates Dec 2016
Mohamed El Gohary C.V_Power Project Technical Support Manager_updates Dec 2016Mohamed El Gohary C.V_Power Project Technical Support Manager_updates Dec 2016
Mohamed El Gohary C.V_Power Project Technical Support Manager_updates Dec 2016
 
CV
CVCV
CV
 
cv 2016 dnata
cv 2016 dnatacv 2016 dnata
cv 2016 dnata
 
SAG
SAGSAG
SAG
 
Duncan Massey CV
Duncan Massey CVDuncan Massey CV
Duncan Massey CV
 
HARVINDER SAINI CV
HARVINDER SAINI CVHARVINDER SAINI CV
HARVINDER SAINI CV
 
Resume
ResumeResume
Resume
 
raju
rajuraju
raju
 
Resume Hussain Mirza
Resume Hussain MirzaResume Hussain Mirza
Resume Hussain Mirza
 
Abbas Bhabhrawala_5+ Years Exp_After Sales_Automotive
Abbas Bhabhrawala_5+ Years Exp_After Sales_AutomotiveAbbas Bhabhrawala_5+ Years Exp_After Sales_Automotive
Abbas Bhabhrawala_5+ Years Exp_After Sales_Automotive
 
cv mazhr
cv mazhrcv mazhr
cv mazhr
 
Joseph Walter Dia1CV
Joseph Walter Dia1CVJoseph Walter Dia1CV
Joseph Walter Dia1CV
 
Curriculum Vitae
Curriculum VitaeCurriculum Vitae
Curriculum Vitae
 
Fixed Ops Magazine March-April 2016 Parsons Article
Fixed Ops Magazine March-April 2016 Parsons ArticleFixed Ops Magazine March-April 2016 Parsons Article
Fixed Ops Magazine March-April 2016 Parsons Article
 
gunaseelanv3619
gunaseelanv3619gunaseelanv3619
gunaseelanv3619
 
Updated May 2016 Resumé
Updated May 2016 ResuméUpdated May 2016 Resumé
Updated May 2016 Resumé
 

Andere mochten auch

Mc leans autobody and paint ppt
Mc leans autobody and paint pptMc leans autobody and paint ppt
Mc leans autobody and paint pptmikemclean190
 
Maaco bodyshop-blue2
Maaco   bodyshop-blue2Maaco   bodyshop-blue2
Maaco bodyshop-blue2Albert Leong
 
Industrial training at general motors by VIVEK NIRWAL
 Industrial training at general motors by VIVEK NIRWAL Industrial training at general motors by VIVEK NIRWAL
Industrial training at general motors by VIVEK NIRWALvivek nirwal
 
Breaking News - SS contest winner announced!
Breaking News - SS contest winner announced!Breaking News - SS contest winner announced!
Breaking News - SS contest winner announced!Ravishankar M K
 
Service introduction of argo studio
Service introduction of argo studioService introduction of argo studio
Service introduction of argo studioOavis Or
 
New shop development
New shop developmentNew shop development
New shop developmentOavis Or
 
The Body Shop
The Body ShopThe Body Shop
The Body ShopDiana RC
 
The Body Shop-Komal Surana
The Body Shop-Komal SuranaThe Body Shop-Komal Surana
The Body Shop-Komal SuranaKomal Surana
 
Leadership Training PowerPoint
Leadership Training PowerPointLeadership Training PowerPoint
Leadership Training PowerPointdonchering
 
BMW Hall 32.1 BiW Bodyshop Expansion Project
BMW Hall 32.1 BiW Bodyshop Expansion ProjectBMW Hall 32.1 BiW Bodyshop Expansion Project
BMW Hall 32.1 BiW Bodyshop Expansion ProjectScott Watkins
 
Repair shop business plan
Repair shop business plan Repair shop business plan
Repair shop business plan icuevort
 

Andere mochten auch (20)

Mc leans autobody and paint ppt
Mc leans autobody and paint pptMc leans autobody and paint ppt
Mc leans autobody and paint ppt
 
Maaco bodyshop-blue2
Maaco   bodyshop-blue2Maaco   bodyshop-blue2
Maaco bodyshop-blue2
 
Industrial training at general motors by VIVEK NIRWAL
 Industrial training at general motors by VIVEK NIRWAL Industrial training at general motors by VIVEK NIRWAL
Industrial training at general motors by VIVEK NIRWAL
 
CSR _Case Study_The Body Shop
CSR _Case Study_The Body ShopCSR _Case Study_The Body Shop
CSR _Case Study_The Body Shop
 
A & J Collision Repair Parts Presentation
A & J Collision Repair Parts PresentationA & J Collision Repair Parts Presentation
A & J Collision Repair Parts Presentation
 
Home Makeover
Home MakeoverHome Makeover
Home Makeover
 
Breaking News - SS contest winner announced!
Breaking News - SS contest winner announced!Breaking News - SS contest winner announced!
Breaking News - SS contest winner announced!
 
CV Dec 2015
CV Dec 2015CV Dec 2015
CV Dec 2015
 
Service introduction of argo studio
Service introduction of argo studioService introduction of argo studio
Service introduction of argo studio
 
New shop development
New shop developmentNew shop development
New shop development
 
The Body Shop
The Body ShopThe Body Shop
The Body Shop
 
The Body Shop
The Body ShopThe Body Shop
The Body Shop
 
The Body Shop-Komal Surana
The Body Shop-Komal SuranaThe Body Shop-Komal Surana
The Body Shop-Komal Surana
 
Leadership Training PowerPoint
Leadership Training PowerPointLeadership Training PowerPoint
Leadership Training PowerPoint
 
The Game Changers
The Game ChangersThe Game Changers
The Game Changers
 
BMW Hall 32.1 BiW Bodyshop Expansion Project
BMW Hall 32.1 BiW Bodyshop Expansion ProjectBMW Hall 32.1 BiW Bodyshop Expansion Project
BMW Hall 32.1 BiW Bodyshop Expansion Project
 
Lean- automobile
Lean- automobileLean- automobile
Lean- automobile
 
The Body Shop
The Body ShopThe Body Shop
The Body Shop
 
Repair shop business plan
Repair shop business plan Repair shop business plan
Repair shop business plan
 
The Body Shop - Case Study
The Body Shop - Case Study The Body Shop - Case Study
The Body Shop - Case Study
 

Ähnlich wie Measuring efficiency through Takt time, Capacity, Scheduling and Cycle Time

Inside Gainsight’s New Post-Sales Structure: Reorganizing the Team to Drive C...
Inside Gainsight’s New Post-Sales Structure: Reorganizing the Team to Drive C...Inside Gainsight’s New Post-Sales Structure: Reorganizing the Team to Drive C...
Inside Gainsight’s New Post-Sales Structure: Reorganizing the Team to Drive C...Gainsight
 
Work Out2008 1
Work Out2008 1Work Out2008 1
Work Out2008 1Kloretto
 
fp. eBook How Creative Agencies Can Accurately Manage Resources & Time
fp. eBook How Creative Agencies Can Accurately Manage Resources & Timefp. eBook How Creative Agencies Can Accurately Manage Resources & Time
fp. eBook How Creative Agencies Can Accurately Manage Resources & Timelwfmaia
 
9 things to consider when implementing a telematics solution
9 things to consider when implementing a telematics solution9 things to consider when implementing a telematics solution
9 things to consider when implementing a telematics solutionTravis Claeys
 
What Workplace Decision-Makers Can Learn from Lean Manufacturing Techniques
What Workplace Decision-Makers Can Learn from Lean Manufacturing TechniquesWhat Workplace Decision-Makers Can Learn from Lean Manufacturing Techniques
What Workplace Decision-Makers Can Learn from Lean Manufacturing TechniquesMileyJames
 
Business case for time and attendance
Business case for time and attendanceBusiness case for time and attendance
Business case for time and attendanceRyan Shea
 
How We Reorganized Our Entire Post-Sales Organization
How We Reorganized Our Entire Post-Sales OrganizationHow We Reorganized Our Entire Post-Sales Organization
How We Reorganized Our Entire Post-Sales OrganizationGainsight
 
Standard Work in Lean Sales and Marketing
Standard Work in Lean Sales and MarketingStandard Work in Lean Sales and Marketing
Standard Work in Lean Sales and MarketingBusiness901
 
Using the DMAIC Process for SEO Projects
Using the DMAIC Process for SEO ProjectsUsing the DMAIC Process for SEO Projects
Using the DMAIC Process for SEO Projectshallowedblasphe76
 
Using the DMAIC Process for SEO Projects
Using the DMAIC Process for SEO ProjectsUsing the DMAIC Process for SEO Projects
Using the DMAIC Process for SEO Projectsunevendock6891
 
Om0017 advanced production planning and control
Om0017   advanced production planning and controlOm0017   advanced production planning and control
Om0017 advanced production planning and controlsmumbahelp
 
Business Transformation
Business TransformationBusiness Transformation
Business TransformationStafford
 
Om0017 advanced production planning and control
Om0017   advanced production planning and controlOm0017   advanced production planning and control
Om0017 advanced production planning and controlsmumbahelp
 
Planning for an Oil & Gas Operation Well Life Cycle Framework
Planning for an Oil & Gas Operation Well Life Cycle FrameworkPlanning for an Oil & Gas Operation Well Life Cycle Framework
Planning for an Oil & Gas Operation Well Life Cycle FrameworkJeff Dyk
 
Our Business Coaching Services
Our Business Coaching ServicesOur Business Coaching Services
Our Business Coaching ServicesCelia Couture
 
Our business coaching services
Our business coaching servicesOur business coaching services
Our business coaching servicesCelia Couture
 
Our Business Coaching Services
Our Business Coaching ServicesOur Business Coaching Services
Our Business Coaching ServicesCelia Couture
 

Ähnlich wie Measuring efficiency through Takt time, Capacity, Scheduling and Cycle Time (20)

Inside Gainsight’s New Post-Sales Structure: Reorganizing the Team to Drive C...
Inside Gainsight’s New Post-Sales Structure: Reorganizing the Team to Drive C...Inside Gainsight’s New Post-Sales Structure: Reorganizing the Team to Drive C...
Inside Gainsight’s New Post-Sales Structure: Reorganizing the Team to Drive C...
 
Work Out2008 1
Work Out2008 1Work Out2008 1
Work Out2008 1
 
fp. eBook How Creative Agencies Can Accurately Manage Resources & Time
fp. eBook How Creative Agencies Can Accurately Manage Resources & Timefp. eBook How Creative Agencies Can Accurately Manage Resources & Time
fp. eBook How Creative Agencies Can Accurately Manage Resources & Time
 
9 things to consider when implementing a telematics solution
9 things to consider when implementing a telematics solution9 things to consider when implementing a telematics solution
9 things to consider when implementing a telematics solution
 
What Workplace Decision-Makers Can Learn from Lean Manufacturing Techniques
What Workplace Decision-Makers Can Learn from Lean Manufacturing TechniquesWhat Workplace Decision-Makers Can Learn from Lean Manufacturing Techniques
What Workplace Decision-Makers Can Learn from Lean Manufacturing Techniques
 
Erp
ErpErp
Erp
 
Business case for time and attendance
Business case for time and attendanceBusiness case for time and attendance
Business case for time and attendance
 
How We Reorganized Our Entire Post-Sales Organization
How We Reorganized Our Entire Post-Sales OrganizationHow We Reorganized Our Entire Post-Sales Organization
How We Reorganized Our Entire Post-Sales Organization
 
Standard Work in Lean Sales and Marketing
Standard Work in Lean Sales and MarketingStandard Work in Lean Sales and Marketing
Standard Work in Lean Sales and Marketing
 
Using the DMAIC Process for SEO Projects
Using the DMAIC Process for SEO ProjectsUsing the DMAIC Process for SEO Projects
Using the DMAIC Process for SEO Projects
 
Using the DMAIC Process for SEO Projects
Using the DMAIC Process for SEO ProjectsUsing the DMAIC Process for SEO Projects
Using the DMAIC Process for SEO Projects
 
Om0017 advanced production planning and control
Om0017   advanced production planning and controlOm0017   advanced production planning and control
Om0017 advanced production planning and control
 
Business Transformation
Business TransformationBusiness Transformation
Business Transformation
 
Om0017 advanced production planning and control
Om0017   advanced production planning and controlOm0017   advanced production planning and control
Om0017 advanced production planning and control
 
Team compensation
Team compensationTeam compensation
Team compensation
 
Planning for an Oil & Gas Operation Well Life Cycle Framework
Planning for an Oil & Gas Operation Well Life Cycle FrameworkPlanning for an Oil & Gas Operation Well Life Cycle Framework
Planning for an Oil & Gas Operation Well Life Cycle Framework
 
Lean Kaizen and Kaizen Charters
Lean Kaizen and Kaizen ChartersLean Kaizen and Kaizen Charters
Lean Kaizen and Kaizen Charters
 
Our Business Coaching Services
Our Business Coaching ServicesOur Business Coaching Services
Our Business Coaching Services
 
Our business coaching services
Our business coaching servicesOur business coaching services
Our business coaching services
 
Our Business Coaching Services
Our Business Coaching ServicesOur Business Coaching Services
Our Business Coaching Services
 

Mehr von RANDY FERRESE

Swot 2012-how-to-1325446041-phpapp01-120101140249-phpapp01
Swot 2012-how-to-1325446041-phpapp01-120101140249-phpapp01Swot 2012-how-to-1325446041-phpapp01-120101140249-phpapp01
Swot 2012-how-to-1325446041-phpapp01-120101140249-phpapp01RANDY FERRESE
 
UNDESTANDING DRUM – BUFFER - ROPE
UNDESTANDING  DRUM – BUFFER - ROPE UNDESTANDING  DRUM – BUFFER - ROPE
UNDESTANDING DRUM – BUFFER - ROPE RANDY FERRESE
 
What you will need to set up disassembly triage
What you will need to set up disassembly triageWhat you will need to set up disassembly triage
What you will need to set up disassembly triageRANDY FERRESE
 
How to use the booth cycle production board
How to use the booth cycle production boardHow to use the booth cycle production board
How to use the booth cycle production boardRANDY FERRESE
 
When Working With Quick Books
When Working With  Quick BooksWhen Working With  Quick Books
When Working With Quick BooksRANDY FERRESE
 
When Working With Quick Books
When Working With  Quick BooksWhen Working With  Quick Books
When Working With Quick BooksRANDY FERRESE
 
Team Creating And Implementing Visions
Team  Creating And Implementing VisionsTeam  Creating And Implementing Visions
Team Creating And Implementing VisionsRANDY FERRESE
 
Body Shop Performance Team
Body  Shop  Performance  TeamBody  Shop  Performance  Team
Body Shop Performance TeamRANDY FERRESE
 
Continuous Production Model (FIRST DRAFT)
Continuous Production Model (FIRST DRAFT)Continuous Production Model (FIRST DRAFT)
Continuous Production Model (FIRST DRAFT)RANDY FERRESE
 
Training program on 5 S
Training program on 5 STraining program on 5 S
Training program on 5 SRANDY FERRESE
 
SET UP DISASSEMBLY OPERATION
SET UP DISASSEMBLY OPERATIONSET UP DISASSEMBLY OPERATION
SET UP DISASSEMBLY OPERATIONRANDY FERRESE
 
Replenishment buffer management
Replenishment buffer managementReplenishment buffer management
Replenishment buffer managementRANDY FERRESE
 

Mehr von RANDY FERRESE (18)

Swot 2012-how-to-1325446041-phpapp01-120101140249-phpapp01
Swot 2012-how-to-1325446041-phpapp01-120101140249-phpapp01Swot 2012-how-to-1325446041-phpapp01-120101140249-phpapp01
Swot 2012-how-to-1325446041-phpapp01-120101140249-phpapp01
 
UNDESTANDING DRUM – BUFFER - ROPE
UNDESTANDING  DRUM – BUFFER - ROPE UNDESTANDING  DRUM – BUFFER - ROPE
UNDESTANDING DRUM – BUFFER - ROPE
 
What you will need to set up disassembly triage
What you will need to set up disassembly triageWhat you will need to set up disassembly triage
What you will need to set up disassembly triage
 
How to use the booth cycle production board
How to use the booth cycle production boardHow to use the booth cycle production board
How to use the booth cycle production board
 
Production tools
Production toolsProduction tools
Production tools
 
SWOT 2012 HOW TO
SWOT 2012 HOW TOSWOT 2012 HOW TO
SWOT 2012 HOW TO
 
eyfisetup-1
eyfisetup-1eyfisetup-1
eyfisetup-1
 
eyfisetup-1
eyfisetup-1eyfisetup-1
eyfisetup-1
 
eyfisetup-1
eyfisetup-1eyfisetup-1
eyfisetup-1
 
When Working With Quick Books
When Working With  Quick BooksWhen Working With  Quick Books
When Working With Quick Books
 
When Working With Quick Books
When Working With  Quick BooksWhen Working With  Quick Books
When Working With Quick Books
 
Parts SOP
Parts SOPParts SOP
Parts SOP
 
Team Creating And Implementing Visions
Team  Creating And Implementing VisionsTeam  Creating And Implementing Visions
Team Creating And Implementing Visions
 
Body Shop Performance Team
Body  Shop  Performance  TeamBody  Shop  Performance  Team
Body Shop Performance Team
 
Continuous Production Model (FIRST DRAFT)
Continuous Production Model (FIRST DRAFT)Continuous Production Model (FIRST DRAFT)
Continuous Production Model (FIRST DRAFT)
 
Training program on 5 S
Training program on 5 STraining program on 5 S
Training program on 5 S
 
SET UP DISASSEMBLY OPERATION
SET UP DISASSEMBLY OPERATIONSET UP DISASSEMBLY OPERATION
SET UP DISASSEMBLY OPERATION
 
Replenishment buffer management
Replenishment buffer managementReplenishment buffer management
Replenishment buffer management
 

Measuring efficiency through Takt time, Capacity, Scheduling and Cycle Time

  • 1. “ Working managers, not managed workers,” is the way of the future.
  • 2.
  • 3. Set Goals Define the Tasks Set the Timeline Understand the Objectives Create a Vision
  • 4.
  • 5. Objectives A process of agreeing upon the common goals within an organization so that management and employees agree and understand what they expect from their team and within the organization. Ideally, when employees themselves have been involved with the goal setting and choosing the course of action to be followed by them, they are more likely to fulfill their responsibilities.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. Define Cycle Time Is often perceived in two measures, production biased and customer biased. Production Biased Cycle Time The average number of calendar days elapsed from the date the vehicle was received at your business, to the date the repairs were completed. (Formula: Date Received / Repairs Completed) NOTE: Production biased is the traditional (read: “old school”) method of calculating the average calendar days for auto repairs. Customer Biased Cycle Time The average number of calendar days elapsed from the date the vehicle was received at your business, to the date the customer took delivery. This is also commonly referred to as keys-to-keys. (Formula: Date Received / Date Delivered)
  • 11. Helpful tools to aid you in leveling your schedule and workload SUMMIT WORKLOAD SCHEDULE VIEW
  • 12. Helpful tools to aid your team to manage their workload Visual Control System Project teams need information to help keep the project on track in order to meet objectives. By doing so, this will allow the team to take corrective action and reallocate team resources to where they are needed. SUMMIT SCORE BOARD
  • 13.
  • 14. 5 MAN TEAM What does it look like?
  • 15.
  • 16.
  • 17. Intrinsic Vs. Extrinsic Rewards Extrinsic Rewards Intrinsic = Inside Feeling of Job Well Done Pride Sense of Achievement Extrinsic = Outside Praise Salary Increase Status Recognition Promotions Gifts
  • 18. Employee PAINTER A TEC BLUEPINTER B TECH PAINT PREP Hrs Worked Commission Share Share % Pay Due Effective Hrly Rate 40.00 28.0 28.0% 1,552.32 $38.81 40.00 25.0 25.0% 1,386.00 $34.65 40.00 25.0 25.0% 1,386.00 $34.65 40.00 13.0 13.0% 720.72 $18.02 40.00 9.0 9.0% 498.96 $12.47 - 0.0% 0.00 $0.00 - 0.0% 0.00 $0.00   0.0% 0.00 $0.00   0.0% 0.00 $0.00   0.0% 0.00 $0.00 200.00 100.0 100.0% 5,544.00 $138.60 Target Payroll Cost % 42.0% Billed hours (this period) 300 Average Bill Rate/Hour $44.00 Actual labor sales $13,200 Payroll Due $5,544
  • 19. Thank you for giving me the opportunity to train your company in the Creating and Implementing Team . PRESENTED BY: RANDY S FERRESE SR 824 BLUEBIRD CIRCLE MAYS LANDING ,NJ 08330 [email_address] 609 553 4244

Hinweis der Redaktion

  1. Early Management Theory The Principles of Scientific Management Studying workers to find the most efficient ways of doing things and then teaching people those techniques The goal of Scientific Management was to increase worker productivity to the benefit of both the worker and firm Principal of motion economy Theory developed by Frank and Lillian Gilbreth that every job can be broken down into a series of elementary motions Time- motion studies As productivity increased, the worker could get paid more and the firm would be more productive Scientific Management assumed that people would be motivated by pay. To this day time-motion studies are useful in situations where repetitive tasks are done, but pay is not seen as the only motivation for work
  2. Also available on a Transparency Acetate See Learning Goal 1: Explain Taylor’s scientific management. Intrinsic vs. Extrinsic Rewards This slide illustrates visually to students that intrinsic rewards come from within an individual, whereas extrinsic rewards come from outside a person. Intrinsic means from within, when you have a drive to succeed whereby workers are motivated by purpose, passion, and mission. Extrinsic rewards are often temporary and driven by money, recognition and results. Explain to the students that intrinsic rewards are long-lasting and managers should promote the following environment to foster those feelings: Work is more fun. Employees know the work they do is meaningful and worthwhile. Problems are viewed as challenges, not as restraints. It’s OK for employees to try new ways of doing tasks and to do new tasks that interest them. Employees know when they’ve done a good job. Empowerment increases motivation by giving the authority to set goals, make decisions, and solve problems. (Source: Issacous)