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Tapping Social Media for Happy Valley Yogurt
1. Tapping into Social Media for
Happy Valley Yogurt
Roberto Araujo, Heather Lou,
Jenny Quintary and Patricia Placensia
2. Problem
Standard marketing techniques
Need to engage young people in a new way
Brand differentiation
Find appropriate ways to tap into social media
3. Campaign Theme
“And the Yogurt ran away with the
Spoon… to Happy Valley.”
Attract customers and fans through the interaction
between the Yogurt and the Spoon
Each account captures an episode of the relationship
Goal: Create a relatable, catchy account to create
followers of Happy Valley Yogurt.
4. Program Objectives
To attract publics
Create a online presence in social media for brand
differentiation
Visibility
Increase sales of Happy Valley Yogurt
5. Publics
Primary Secondary
Teenagers Parents
College students Families
Young Professionals
6. Strategies
Engage public through social media networks
Entertain and create online presence with young people
Educate about yogurt
Promote a healthy lifestyle
Publicize flavors, benefits, human quality
7. Tactics
Surveys
Research and track traffic
Google Analytics
Use social media networks such as:
Blogs, MySpace, Facebook, YouTube, Twitter, Podcasts, Yelp,
Flickr, etc.
Social Media Releases
Fun facts, games, story line
Updated once a week
Different parts of the saga
Introduces flavors, conflicts, benefits
8. Creating an Online Presence
Who: Yogurt & Spoon
What: Their “Affairs”
Where: Happy Valley; provide a link to website
Why: To create an awareness of the brand; mission
statement, publicize quirks of the brand, young and hip,
customer service and interaction with the consumer,
attention and transparency
When: Plot lines every week, updated regularly
9. Blogs
Create a fictitious blog for the yogurt and the spoon.
Weekly updates. Saga (pix, story) and bennefits of eating yogurt
Each new update promoted through Social Media
Make announcements, coupons, recipes, offer samples
Participate in popular blogs (individual/company)
10. Other:
Create a presence increase participation
Digg stories, videos that support yogurt consumption
Redirect Diggs to Facebook and Twitter
Constant participation to make it to front page
Import friends from Facebook
Invite friends to join us on Digg
11. Other: StumbleUpon
• Great tool to drive traffic to our/other blogs, websites.
• Checking the “I Like it” bottom on every page.
• Have our team constantly vote on our blogs.
• Use This site’s toolbar to look for relevant content.
12. Other: RSS FEEDS
Great tool for information
Have our RSS icon visible in our blog
Create an RSS list of blogs or relevant
key-words
Constantly check list and select
articles to post in our blog
14. Budget
Internal project
Eliminates most of the budget
Possible pay for placement*
Dedicating 4 person staff
Director
3 personnel
Maintain sites
Respond to customers
Continue to build brand
15. Evaluation
Visits per site
Comments/suggestions
Surveys
Before and after
How did you hear about our product?
Profits increase