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6+6 is more than 12:
                   How Online Assessments add to
                                Distance Learning
                                                                                                 John Kleeman and Eric Shepherd
                                                                                                      www.questionmark.com

       GUIDE INTERNATIONAL CONFERENCE, ROME, NOVEMBER 2011




Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
Distance learning in higher education
    crossing chasm?




                 TODAY




           Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 2
                                        Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
Internet / mobile growth




          Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 3
                                       Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
6 key applications




                    Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 4                                          Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
Assessment Through Learning Process


                                                    Learning


                                                                Collaborative
                             Mentoring         Instructor       & E-learning Work Place




   Prepare For
    Windows CD                                    In/As Learning
                                                     Windows CD                                                  Of-Learning
                                                                                                                  Windows CD
     Learning                                      Assessments                                                   Assessments



                                        Evidence Accumulated

            Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
                                         Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
Pre-Learning Assessments

Purpose:
•   Create intrigue                                          Learning
•   Route to course
•   Inform instructors
•   Establish benchmarks
                                                                         Collaborative
                                      Mentoring         Instructor       & E-learning Work Place




            Prepare For
             Windows CD                                    In/As Learning
                                                              Windows CD                                                  Of Learning
                                                                                                                           Windows CD
              Learning                                      Assessments                                                   Assessments



                                                 Evidence Accumulated

                     Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
                                                  Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
In-Learning Assessments

                  Purpose:
                  •                 Learning
                      Encourages focus on learning
                  •   Provide instant feedback to instructor
                  •   Stimulate and strengthen memory
                  •   Correct misconceptions
                                                               Collaborative
                            Mentoring         Instructor       & E-learning Work Place




  Prepare For
   Windows CD                                    In/As Learning
                                                    Windows CD                                                  Of Learning
                                                                                                                 Windows CD
    Learning                                      Assessments                                                   Assessments



                                       Evidence Accumulated

           Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
                                        Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
In a Perfect World…




            Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 8
                                         Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
In a Perfect World…
    we would remember everything we learn!




           Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 9
                                        Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
In the Actual World…




            Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 10
                                         Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
In the Actual World…
    we forget some of it!




            Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 11
                                         Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
Post-Learning Assessments

                                                                               Purpose:
                                                   Learning                    •   Was learning environment okay?
                                                                               •   Knowledge transfer occurred?
                                                                               •   Reduce Forgetting Curve
                                                                               •   Certifications
                                                               Collaborative
                            Mentoring         Instructor       & E-learning Work Place




  Prepare For
   Windows CD                                    In/As Learning
                                                    Windows CD                                                  Of Learning
                                                                                                                 Windows CD
    Learning                                      Assessments                                                   Assessments



                                       Evidence Accumulated

           Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
                                        Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
Evidence quizzes slow forgetting curve




           Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 13
                                        Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
Distance learning: 6 key assessments

                                                                                                                         Course
                                                                                                                        Windows CD

                                                       Learning                                                       Evaluations




                                                                   Collaborative                                                    Slow Forgetting
                                                                                                                                       Windows CD
                                Mentoring         Instructor       & E-learning Work Place                                              Curve




   Windows CD                                Formative
                                              Windows CD                    Windows CD                                 Windows CD
    Pretests                                                              Practice tests                                 Exams
                                              quizzes



                                           Evidence Accumulated

               Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
                                            Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
6 key improvements … start with embed assessments in
           learning




                    Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 15                                         Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
Embed in a Wiki

                 Embedded in a
                     Wiki




           Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 16
                                        Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
Embed in a website
                        Embedded in a
                          Web Page




           Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 17
                                        Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
Embed in a Blog


                       Embedded in a
                           Blog




           Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 18
                                        Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
Author once… deliver embedded
 Author once              SME                                                                         Deliver to any
                                                                                                     device in context
                  Windows based
                 Authoring Manager




 Available Securely




 Single results set



               Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 19
                                            Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
Mobile delivery of assessments
   6 billion mobile subscriptions
   Easy access to
       Practice tests
       Quiz of the day
       Course evaluations




              Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
                                           Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
Remote video monitoring




   Reduce opportunity and
   impact rationalization

              Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 21
                                           Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
Easy to use learning platforms
          Learning platforms
              Moodle
              Blackboard
              Sakai
              SharePoint


          Assessment systems
              Questionmark
              others



                     Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 22
                                                  Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
Easy to translate
          Manage translation online
          Multilingual assessments realistic




                  Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 23
                                               Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
The Cloud eases
  deployment
           Author, manage item
            banks via the cloud




                   Assessment Cloud

Deliver via the cloud
 Deliver via the cloud




                                                Reporting and Analytics
                                                 Reporting and Analytics
                                                     via the cloud
                                                      via the cloud

                    Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
                                                 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 25                                Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
Online assessments solve 2 distance
learning barriers
   How do I fairly give certificates?
       Remote monitoring technology
       Frequent assessments rather than single exams
       Randomizing questions


   How do I engage and check engagement?
   What are the students are learning?
       Frequent online assessments




              Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
                                           Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
Frequent assessments - stay in touch
          Assess frequently
              Students know progress
              Instructors know progress
              Course correction
          Encourage spaced study (not just for exam)
          Aggregate results
              Complete story for each student
              Aid retention

                                                  Evidence Accumulated


                     Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 27
                                                  Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
6 + 6 more than 12?



                 TODAY
                                                       WHEN
                                                        ?




           Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 28
                                        Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
What do you think?
          Email at john at questionmark.com or engage on
           Twitter @johnkleeman



          For more information on Questionmark, see
           www.questionmark.com




                  Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 29
                                               Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

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6+6 is more than 12

  • 1. 6+6 is more than 12: How Online Assessments add to Distance Learning John Kleeman and Eric Shepherd www.questionmark.com GUIDE INTERNATIONAL CONFERENCE, ROME, NOVEMBER 2011 Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 2. Distance learning in higher education crossing chasm? TODAY Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 2 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 3. Internet / mobile growth Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 3 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 4. 6 key applications Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 4 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 5. Assessment Through Learning Process Learning Collaborative Mentoring Instructor & E-learning Work Place Prepare For Windows CD In/As Learning Windows CD Of-Learning Windows CD Learning Assessments Assessments Evidence Accumulated Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 6. Pre-Learning Assessments Purpose: • Create intrigue Learning • Route to course • Inform instructors • Establish benchmarks Collaborative Mentoring Instructor & E-learning Work Place Prepare For Windows CD In/As Learning Windows CD Of Learning Windows CD Learning Assessments Assessments Evidence Accumulated Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 7. In-Learning Assessments Purpose: • Learning Encourages focus on learning • Provide instant feedback to instructor • Stimulate and strengthen memory • Correct misconceptions Collaborative Mentoring Instructor & E-learning Work Place Prepare For Windows CD In/As Learning Windows CD Of Learning Windows CD Learning Assessments Assessments Evidence Accumulated Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 8. In a Perfect World… Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 8 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 9. In a Perfect World… we would remember everything we learn! Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 9 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 10. In the Actual World… Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 10 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 11. In the Actual World… we forget some of it! Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 11 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 12. Post-Learning Assessments Purpose: Learning • Was learning environment okay? • Knowledge transfer occurred? • Reduce Forgetting Curve • Certifications Collaborative Mentoring Instructor & E-learning Work Place Prepare For Windows CD In/As Learning Windows CD Of Learning Windows CD Learning Assessments Assessments Evidence Accumulated Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 13. Evidence quizzes slow forgetting curve Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 13 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 14. Distance learning: 6 key assessments Course Windows CD Learning Evaluations Collaborative Slow Forgetting Windows CD Mentoring Instructor & E-learning Work Place Curve Windows CD Formative Windows CD Windows CD Windows CD Pretests Practice tests Exams quizzes Evidence Accumulated Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 15. 6 key improvements … start with embed assessments in learning Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 15 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 16. Embed in a Wiki Embedded in a Wiki Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 16 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 17. Embed in a website Embedded in a Web Page Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 17 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 18. Embed in a Blog Embedded in a Blog Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 18 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 19. Author once… deliver embedded Author once SME Deliver to any device in context Windows based Authoring Manager Available Securely Single results set Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 19 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 20. Mobile delivery of assessments  6 billion mobile subscriptions  Easy access to  Practice tests  Quiz of the day  Course evaluations Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 21. Remote video monitoring Reduce opportunity and impact rationalization Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 21 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 22. Easy to use learning platforms  Learning platforms  Moodle  Blackboard  Sakai  SharePoint  Assessment systems  Questionmark  others Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 22 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 23. Easy to translate  Manage translation online  Multilingual assessments realistic Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 23 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 24. The Cloud eases deployment Author, manage item banks via the cloud Assessment Cloud Deliver via the cloud Deliver via the cloud Reporting and Analytics Reporting and Analytics via the cloud via the cloud Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 25. Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 25 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 26. Online assessments solve 2 distance learning barriers  How do I fairly give certificates?  Remote monitoring technology  Frequent assessments rather than single exams  Randomizing questions  How do I engage and check engagement?  What are the students are learning?  Frequent online assessments Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 27. Frequent assessments - stay in touch  Assess frequently  Students know progress  Instructors know progress  Course correction  Encourage spaced study (not just for exam)  Aggregate results  Complete story for each student  Aid retention Evidence Accumulated Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 27 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 28. 6 + 6 more than 12? TODAY WHEN ? Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 28 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  • 29. What do you think?  Email at john at questionmark.com or engage on Twitter @johnkleeman  For more information on Questionmark, see www.questionmark.com Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 29 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.