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HSBC Holdings plc
Annual Results 2006
HSBC Holdings plc
Presentation
Stephen Green
3
Forward-looking statements
This presentation and subsequent discussion may contain certain
forward-looking statements with respect to the financial condition, results
of operations and business of the Group. These forward-looking statements
represent the Group’s expectations or beliefs concerning future events and
involve known and unknown risks and uncertainty that could cause actual
results, performance or events to differ materially from those expressed or
implied in such statements. Additional detailed information concerning
important factors that could cause actual results to differ materially is available
in our Annual Report
4
HSBC Group Results, 2006
This presentation will cover
• Financial performance in 2006
• Business achievements in 2006 and objectives for 2007
• The Group’s strategy going forward
5
First, the headlines
• Profit before tax up 5% to US$22,086 million
• EPS up 3% to US$1.40
• DPS for 2006 up 11% to US$0.81
• Strong growth in Emerging Markets (Asia and Latin America up 20%)
• Strong growth in Commercial Banking (PBT up 21%) and in Private Banking
(PBT up 33%)
• Corporate, Investment Banking and Markets PBT up 36%, ex Balance Sheet
Management revenues and loan impairment releases
• Robust capital position (Tier 1, 9.4%)
• Mortgage arrears in the US resulted in an increase in loan impairment charge
from US$448 million to US$2,171 million for Mortgage Services
Douglas Flint
Financial performance in 2006
7
Net operating income before loan impairment charges 57,637 65,366 +13.4
Loan impairment and other charges 7,801 10,573 +35.5
Net operating income 49,836 54,793 +9.9
Total operating expenses 29,514 33,553 +13.7
Profit before tax 20,966 22,086 +5.3
Profit attributable to shareholders 15,081 15,789 +4.7
Earnings per share (US$) 1.36 1.40 +2.9
Dividends per share (US$), in respect of 2006 0.73 0.81 +11.0
Tier 1 ratio (%) 9.0 9.4
(US$ millions) 2005 2006 % Change
2006 results
8
Net operating income before
loan impairment charges 58,332 65,366 895 64,471 +11
Loan impairment charges 7,889 10,573 309 10,264 +30
Net operating income 50,433 54,793 586 54,207 +7
Total operating expenses 29,906 33,553 383 33,170 +11
Profit before tax 21,191 22,086 347 21,739 +3
2006 v 2005
Restated1 Acquisitions/ Rest of
(US$ millions) 2005 2006 disposals HSBC % change
(1) At constant currency
Underlying growth, 2006 v 2005
9
2006 v 2005
Net operating income before
loan impairment charges 32,709 33,181 85 33,096 +1
Loan impairment charges 3,934 6,683 12 6,671 +70
Net operating income 28,775 26,498 73 26,425 -8
Total operating expenses 16,448 17,414 56 17,358 +6
Profit before tax 12,688 9,569 21 9,548 -25
Restated Acquisitions/ Rest of
(US$ millions) 1H06 2H06 disposals HSBC % change
Underlying growth, 2H06 v 1H06
10
2006 v 2005
Net operating income before
loan impairment charges 30,400 33,181 396 32,785 +8
Loan impairment charges 4,595 6,683 141 6,542 +42
Net operating income 25,805 26,498 255 26,243 +2
Total operating expenses 15,539 17,414 180 17,234 +11
Profit before tax 10,611 9,569 160 9,409 -11
Restated Acquisitions/ Rest of
(US$ millions) 2H05 2H06 disposals HSBC % change
Underlying growth, 2H06 v 2H05
11
North
America
21%
Asia
39%
Latin America
8%
Europe
32%
North
America
27%
Asia
24%
Latin America
4%
Europe
45%
HSBC’s footprint – by geography
Profit before tax, 2006 Total assets, 31 December 2006
US$22,086m US$1,861bn
12
2,355 (27%)
3,357 (39%)
281 (3%) 112 (1%)
2,604 (30%)
Asia
Growth in profit before tax (%), 2006 v 2005
+23
+5
+33
+12
+22
0 10 20 30 40
Total Asia
Private Banking
Corporate, Investment
Banking and Markets
Commercial Banking
Personal Financial
Services
(%)
US$8,709m
Profit before tax (US$ millions), 2006
Business mix
US$161.9bn
Customer lending (US$ billions), 31 December 2006
44.6 (28%)
45.4 (28%)
64.4 (40%)
5.4 (3%) 2.1 (1%)
Other
Other
13
451 (26%)
800 (46%)
14 (1%)
475 (27%)
16.2 (45%)
11.5 (32%)
8.1 (23%)
Latin America
Growth in profit before tax (%), 2006 v 2005
+8
+2
+26
n/a
+37
+25
0 10 20 30 40
Total Latin America
Private Banking
Corporate, Investment
Banking and Markets
Commercial Banking
Personal Financial
Services
(%)
US$1,735m
US$35.8bn
Customer lending (US$ billions), 31 December 2006
1
(1) Excluding, for 2005, gain on sale of Property and Casualty insurance
business in Brazil and one-off coverage bond receipts in Argentina
Profit before tax (US$ millions), 2006
Business mix
14
5.6 (2%)
34.7 (12%)
17.2 (6%)
220.5 (80%)
957 (21%)
114 (2%)
423 (9%)
3,391 (73%)
North America
Growth in profit before tax (%), 2006 v 2005
-21
+10
+7
-19
-26
-40 -20 0 20
Total North America
Private Banking
Corporate, Investment
Banking and Markets
Commercial Banking
Personal Financial
Services
(%)
US$4,668m
US$278.0bn
Other -217 (-5%)
Customer lending (US$ billions), 31 December 2006
Profit before tax (US$ millions), 2006
Business mix
15
81.4 (21%)
140.3 (36%)
147.5 (37%)
23.3 (6%)
805 (12%) 1,909 (27%)
2,234 (32%)
2,304 (33%)
Europe
Growth in profit before tax (%), 2006 v 2005
+10
+49
+15
-1
+9
-10 0 10 20 30 40 50
Total Europe
Private Banking
Corporate, Investment
Banking and Markets
Commercial Banking
Personal Financial
Services
(%)
US$6,974m
US$392.5bn
Other -278 (-4%)
of which UK
US$4,791
Customer lending (US$ billions), 31 December 2006
Profit before tax (US$ millions), 2006
Business mix
16
Commercial
Banking
27%
Corporate,
Investment
Banking and
Markets
26%
Personal
Financial
Services
43%
Private
Banking
6%
HSBC’s footprint – by customer
Profit before tax, 2006 Total assets, 31 December 2006
Commercial
Banking
12%
Private
Banking
4%
Corporate,
Investment
Banking and
Markets
53%
Other
2%
Personal
Financial
Services
29%
US$22,086m US$1,861bn
Other
(-2%)
17
64.3 (14%)
147.5 (33%)16.2 (4%)
220.5 (49%)
3,391 (36%)
1,909 (20%)
800 (8%)
3,357 (36%)
Personal Financial Services
Growth in profit before tax (%), 2006 v 2005
-5
-19
+2
+12
-1
-40 -20 0 20
Total Personal
Financial Services
North America
Europe
Latin America
Asia
(%)
US$9,457m
US$448.5bn
Profit before tax (US$ millions), 2006
Customer lending (US$ billions), 31 December 2006
Regional mix
18
Commercial Banking
Growth in profit before tax (%), 2006 v 2005
+21
+7
+26
+33
+15
-40 -20 0 20 40
Total
Commercial
Banking
North
America
Europe
Latin
America
Asia
(%)
US$5,997m
US$173.0bn
34.7 (20%)
81.4 (47%)
11.5 (7%)
45.4 (26%)
957 (16%)451 (8%)
2,234 (37%)2,355 (39%)
Profit before tax (US$ millions), 2006
Customer lending (US$ billions), 31 December 2006
Regional mix
19
2,604 (45%)
2,304 (40%)
423 (7%)
475 (8%)
Corporate, Investment Banking and Markets
Growth in profit before tax (%), 2006 v 2005
+12
-26
+37
+22
+9
-40 -20 0 20 40
Total Corporate,
Investment Banking and
Markets
North America
Europe
Latin America
Asia
(%)US$5,806m
Profit before tax (US$ millions), 2006
Regional mix
20
Private Banking
Growth in profit before tax (%), 2006 v 2005
+33
+10
+5
+49
-40 -20 0 20 40 60
Total Private
Banking
North
America
Europe
Latin
America
Asia
(%)
US$1,214m
US$34.3bn
Profit before tax (US$ millions), 2006
Customer lending (US$ billions), 31 December 2006
Regional mix
805 (67%)
114 (9%)
14 (1%)
281 (23%)
0.0 0%
5.6 (16%)
5.4 (16%)
23.3 (68%)
n/a
21
Three key themes
1. Strong growth in Emerging Markets
2. Strong performance from Corporate, Investment Banking and Markets,
notably in areas of investment
3. US Mortgage Services impairment issue
22
1. Profit in emerging markets increased by 19% to
US$4.5bn
Profit before tax, 2006
Asia
39%
Europe
32%
Latin
America
8%
North
America
21%
(Japan,
Australia,
New
Zealand
1%)
(Turkey
1%)
Emerging market related
Mature markets
Mexico 1,009
Middle East 730
Mainland China 708
Brazil 526
India 393
Saudi Arabia 305
Malaysia 274
Turkey 217
Argentina 157
Indonesia 71
Taiwan (23)
Others 166
Total EM related 4,533
Profit before
tax, 2006 (US$m) % Change
Key Emerging Markets
+9
+25
+112
+30
+85
+29
+16
-18
-36
-37
-15
+19
n/a
23
2. CIBM is delivering strong results from investment…
CIBM quarterly pre-tax profit (US$m) Revenue growth, key areas (%), 2006 v 2005
+39
+44
+32
+13
+45
0
0 10 20 30 40 50
Sales & Trading
Lending
HSBC Security Services
Transaction Services
Investment Banking
Group Investment Businesses
PBT up 36%, ex Balance Sheet
Management revenues and loan
impairment releases800
1,000
1,200
1,400
1,600
1,800
1Q 2Q 3Q 4Q
2005 2006
24
3. Customer lending
• Overall growth
• Quality broadly stable except in US mortgage services
• The US mortgage services position
25
+10
+13
+11
+6
0 5 10 15
Group Total
Corporate & Commercial lending
Other personal lending
Residential mortgages
30%
24%
39%
7%
US$882bn
24%
7%
32%
37%
Residential mortgages
Other personal lending
Corporate & Commercial lending
Financial institutions
2006 vs 2005 underlying growth1 (%)
US$751bn
2005 2006
Customer lending has grown in all major categories
(%)
(1) Underlying growth: at constant currency, excluding acquisitions and financial institutions
26
Personal Financial Services
Europe 1,711 1,838 1.44 1.39
Hong Kong (11) 119 (0.03) 0.34
Rest of Asia-Pacific 236 545 0.94 1.91
North America 5,001 6,683 2.57 3.10
Latin America 600 764 6.74 6.63
Total 7,537 9,949 1.98 2.36
Commercial Banking
Europe 378 386 0.57 0.54
Hong Kong 168 69 0.86 0.32
Rest of Asia-Pacific (67) (29) (0.38) (0.14)
North America (21) 74 (0.08) 0.23
Latin America 89 197 1.76 2.50
Total 547 697 0.40 0.45
Corporate, Investment Banking and Markets (272) (119) (0.17) (0.06)
Private Banking (12) 33 (0.05) 0.11
As a % of average
US$ millions advances (annualised)
Loan impairment charges 2005 2006 2005 2006
Credit quality has remained broadly stable except in
US mortgage services
27
Loan impairment charges
6,191
448 360
802 7,801
2,171
10,573
-80
681
0
2,000
4,000
6,000
8,000
10,000
12,000
2004 Mortgage
Services
Katrina and
Bankruptcy
law change
ex.
Mortgage
Services
Rest of
Group
2005 Mortgage
Services
Katrina ex.
Mortgage
Services
Rest of
Group
2006
US$m
28
HSBC Finance Corporation1
3.9
3.1
0.8
2.8
4.0
-1.2
-2.0
-1.0
0.0
1.0
2.0
3.0
4.0
2005 2006
(1) IFRS Management Basis
US$bn
Profit before tax
Total
Excluding Mortgage Services
Mortgage Services
Acquisition cost
US$16.4bn (Household
and Metris)
29
4.76%
2.97%
4.31%
4.08%
4.43%
3.78%
0
1
2
3
4
5
20062005
(%)
2+ Delinquency ratio
HSBC Finance Corporation1
Total
Excluding Mortgage Services
Mortgage Services
(1) IFRS Management Basis
30
2+ Delinquency
HSBC Finance Corporation1
Mortgages
(%)
5.71%
2.39%
4.52%
3.20%
1.91%
2.49%
1.00
2.00
3.00
4.00
5.00
6.00
Q4 06Q3 06Q2 06Q1 06Q4 05Q3 05
2+ Mortgage Services 1st Lien
2+ Branch Real Estate Secured
2+ Mortgage Services 2nd Lien
(1) IFRS Management Basis
31
7%5%7%
18%
4%
14%
27%
33%
41%
42%
24%
56%
50%
37%
31%
4%
0
10
20
30
40
50
60
70
80
90
100
2nd Lien ARM2nd Lien Fixed1st Lien ARM1st Lien Fixed
2006
2005
2004
Pre 2004
(%)
Mortgage Services
At 31 December 2006 by vintage and type1
US$24.1bnUS$15.3bn US$3.0bnUS$7.1bn
49.5
= US$49.5bn
18.9
17.8
7.8
5.0
(1) IFRS Management Basis
Vintages US$bn
32
8.9% 8.9% 9.0%
9.4%
78.5%
80.3%
78.3%78.7%
21.5% 21.3% 21.7%
19.7%
0
1
2
3
4
5
6
7
8
9
10
2003 2004 2005 2006
Shareholders Funds less deductions Other Tier 1 capital
Capital strength
Consistently strong Tier 1 capital ratios (%)
Composition
%
Michael Geoghegan
Business Achievements for 2006 and Objectives for 2007
34
How we are managed
Sandy Flockhart
Chief Executive
Latin America
US$1.7bn
Vincent Cheng
Chairman
Hong Kong & Asia Pacific
US$8.7bn
Dyfrig John
Chief Executive
HSBC Bank plc
US$7.0bn
Charles-Henri Filippi
Chief Executive
France
US$0.9bn
Stuart Gulliver
Chief Executive CIBM
US$5.8bn
Brendan McDonagh
Chief Executive
HFC
US$2.8bn
Clive Bannister
Chief Executive
Insurance
Paul Lawrence
Chief Executive
HSBC USA inc
US$1.6bn
Michael Geoghegan
Group Chief Executive
Stephen Green
Group Chairman
35
Asia – profits up 23%
• Dominant force in region
• Growth momentum
• Middle East and Commercial Banking,
Rest of Asia each achieved US$1bn
profit
• Leading position in China
486 821 1,035
6,677
7,091
8,709
7,674
6,270
6,191
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
2004 2005 2006
Middle East Asia, excluding Middle East
Asia, Profit before tax
US$m
Acquisition
Ownership Cost US$m
Bank of Communications 19.9% 2,171
Ping An 16.8% 1,827
Industrial Bank 12.78% 208
Bank of Shanghai 8% 63
Key Investments
+23%
36
Latin America – profits rise to US$1.7bn
• Strong growth
• Mexico profit exceeds US$1bn
• Integrated acquisition in Argentina
• Opened in Peru
• Purchased Banistmo
211
1,393
1,735
1,242
0
200
400
600
800
1,000
1,200
1,400
1,600
1,800
2,000
2004 2005 2006
Latin America, profit before tax
US$m
+25%
+8%
(1) Gain on sale of Property and Casualty insurance business in Brazil and one-off
coverage bond receipts in Argentina
1,604
1
37
North America – profits fell but still a US$4.7bn business
• Reorganised operations
• Restructured Mortgage Services
• Aligned Corporate, Investment
Banking and Markets with other
Group businesses
• Leveraging our regional Latin
American and Emerging Market
footprint
5,268
5,915
4,668
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
2004 2005 2006
North America, profit before tax
US$m
-21%
38
US Mortgage Services: Actions Taken
• Curtailed production of thinly priced correspondent packaged loans
• Aligning our broker (‘D1’) channel to CIBM
• Repackaging assets for disposal
• Significantly stepped up our collections activity
• Strengthened credit oversight
• Increased customer contact
• Running down the book
• Reducing costs in line with reduction in revenues
39
Europe – profits up 10%
• Adopted retail approach
• first direct leading the way
• Stability in UK personal credit
quality
• Build out Commercial and Private
Banking capabilities
4,231 4,280
4,791
1,525
2,076
2,183
5,756
6,356
6,974
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
2004 2005 2006
UK Rest of Europe
Europe, profit before tax
US$m
+10%
40
Personal Financial Services – broadening
relationships with 120m customers
• Over 120 million customers
– Extended franchise through acquisition
in Central and Latin America
• Strong growth in Emerging Markets
• Invested in ‘Direct’ banking
propositions
Profit before tax
2,399 3,005 3,357
651
786
800
4,181 3,391
1,621
1,932
1,909
3,826
0
2,000
4,000
6,000
8,000
10,000
12,000
2004 2005 2006
Asia Latin America North America Europe
US$m
8,497
9,904
9,457
-5%
41
1,387
1,773
2,355
316
357
451
691
892
957
2,234
1,939
1,663
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
2004 2005 2006
Asia Latin America North America Europe
US$m
4,057
4,961
5,997
Commercial Banking – up 21%, an unsung success
• Core business at the heart of
Group’s distribution network
• Global links to facilitate customer
cross-border business
• Rest of Asia, Commercial Banking
exceeded US$1bn profit
Profit before tax
US$m
+21%
42
Corporate, Investment Banking and Markets – success
in areas of investment
• Strong growth, excluding Balance
Sheet Management
• Success in product areas in which
HSBC has invested
• Plays key role in joining up HSBC's
distribution network
2,545
2,129
2,604
196
347
475
879
573
423
1,668
2,114
2,304
5,288
5,806
5,163
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
2004 2005 2006
Asia Latin America North America Europe
US$m
Profit before tax
+12%
Asia and Latin
America
53% of CIBM
profit before tax
43
Private Banking – profits up 33%
• Growth to a leading global position
• Group’s global network and
franchise provides strong growth
opportunity
• Achieved more than US$1bn profit
• Rated top 3 global Private Bank by
Euromoney 697
912
1,214
0
200
400
600
800
1,000
1,200
1,400
2004 2005 2006
Profit before tax
US$m
+33%
44
Sydney
Auckland
Wellington
Christchurch
Brisbane
Perth
Adelaide
Melbourne
Jakarta
Bandung
Semarang
Surabaya
Manila
Medan
Kuala Lumpur
Singapore
Bandar Seri Begawan
Kota Kinabalu
Kuching
Labuan
Bangkok
Taipei
Hong KongMacau
Guangzhou
Hanoi
Shenzhen
Ho Chi Minh City
Colombo
Mumbai
Trivandrum
New Delhi
Bangalore
Chennai
Kolkata
Visakhapatnam
Chengdu
Chongqing
Dhaka
Muttrah
Salalah
Dubai
Karachi
MuscatJeddah
Riyadh
Dammam
Manama
Tehran
Doha
Abu Dhabi
Beirut
Amman
Cairo
Alexandria
Ramallah
Nicosia
Tel Aviv Wuhan
Qingdao
Tianjin
Beijing
Osaka
Tokyo
Xiamen
Shanghai
Dalian
Pusan
Seoul
Almaty
Istanbul
Moscow
Valletta
Yerevan
Baku
Athens
Sofia
Warsaw
Prague
Zurich Frankfurt
Stockholm
Rome
Milan
LuganoMonaco
Madrid
GenevaParis
Channel Islands
Cardiff
Valencia
Barcelona
Birmingham
Dublin
Casablanca
Luxembourg
Isle of Man
Leeds
Manchester
Edinburgh
London
Düsseldorf
Brussels
Amsterdam
Port Louis (Mauritius)
Durban
Johannesburg
Cape Town
Santiago
Salta
Manaus
Córdoba
San Juan
Mendoza
Neuquén
Resistencia
Tucumán
Bahía Blanca
Buenos Aires
La Plata
Pergamino
Porto Alegre
Montevideo
Mar del Plata
Curitiba
Corrientes
Posadas
Santa Fé
Punta del Este
Paraná
São Paulo
Campo Grande
Brasília
Ribeirão Preto
Salvador
Recife
Fortaleza
Belém
Rio de Janeiro
Belo Horizonte
Nassau
Cayman
Islands
Colón
Panama City
Caracas
Miami
New York City
Chicago
Houston
Dallas
Vancouver
Calgary
Saskatoon
Winnipeg
Seattle Portland
San Francisco
Los Angeles
Boston
Glastonbury
Philadelphia
Fredericton
St John’sQuébec
Montréal
Bermuda
Ottawa
Washington
Mexico City
Monterrey
Beverly Hills
Buffalo
Toronto
Tigard
Salinas
San Diego
Tijuana
Torreón
Guadalajara
Puebla
Acapulco
Veracruz
CancúnMérida
Brandon
Jacksonville
Las Vegas Chesapeake
Virginia Beach
Atlanta
Lewisville
Prospect Heights
Kansas City
Sioux Falls
New Castle
Bridgewater
Algiers
Tripoli
Belfast
Budapest
Ankara
Adana
Izmir
Malé (Maldives)
Pune
Chandigarh
Hyderabad
Ahmedabad
Cebu City
Cook Islands
Tortola (British Virgin Islands)
Our Global Distribution – a competitive advantage
HSBC Group International Network
10,000 offices
in 82 countries & territories
Roll out Premier
International
Insurance/
Life Pension and
investment
focus
6 core products
24/7
The
Customer experience
45
Outlook for 2007
• Stable outlook for global economy in 2007, although growth expectations in
the US are moderating
• Asian, Middle Eastern, Latin American and other Emerging Markets
operations well placed to grow
• Stability in UK consumer credit
• US credit quality dependent on levels of interest rates, unemployment and the
housing market
Stephen Green
Group strategy going forward
47
0.41
0.49
0.61
0.69
0.54
0.66
0.80
0.63
0.76
0.99
1.18
1.36
1.40
0.31
0.35
0.15
0.81
0.73
0.66
0.60
0.53
0.48
0.44
0.340.310.28
0.22
0.16
0.08 0.10 0.12
0.14
0.00
0.50
1.00
1.50
1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006
Earnings Per Share Dividends Per Share
Where we have come from
Financial performance over 15 years
Dividends Per Share
17% CAGR
1991 – 2006
(1) UK gaap to 2003, IFRS basis from 2004
(2) Dividends per share in respect of each year
58%
payout
US$
48
The world as we see it evolving
2. World trade growing faster than
GDP…
100
300
500
700
1990 1994 1998 2002 2006 2010 2014
World Trade
Global GDP
Level 1990 = 100
Source: HSBC estimates
3. Longevity increasing virtually
everywhere…
0
10
20
30
1980 2000 2025
World
More developed
Less developed
Europe
People aged 60 and over (%)
Source: WHO
1. Emerging markets growing
faster than rich countries…
Ten years time…
Source: HSBC estimates
65%
35%
Today…
59%
41%
Ten years ago…
G7 Non-G7Share of Global GDP
50%50%
49
Going forward we will focus more on emerging markets
business, building on the huge strengths of the HSBC franchise
• Asia, Middle East, Latin America and other Emerging Markets will be over half
of Group profit and trend upwards over next five years
• Specifically, Hong Kong and mainland China will be increasingly managed as
a seamless business
• Incremental investment to be weighted towards Emerging Markets
50
In mature markets, we will focus on
• Diasporas, especially those with Emerging Market connections
• Customers with international connectivity
• Tight cost control based on technology
• Re-engineering and/or disposal of businesses where not core to strategy
51
We will remain a broad-based universal bank, with four
strategic businesses
Personal Financial Services
Consumer finance will remain a core
competence
Corporate Investment
Banking and Markets
Emerging Markets-led and financing-
focussed
Commercial Banking
International franchise and
connectivity is a unique platform
Private Banking
Powerful international network and
connectivity with the rest of the
Group’s business
Across all
these
businesses,
we will meet
our
customers’
protection,
investment
and insurance
needs
52
Capital strategy
We will
• Maintain strong capital position
• Maintain scrip dividend scheme
• Envisage 2007 fixed dividend for first three quarters at 17c per share
(up from 15c)
• Maintain strong return on capital
• Focus on economic profit
2006 dividends per
share 81c
58% payout
53
Record results, despite US mortgage issue
Profit before tax
US$22.1bn
(up 5%)
Earnings per share
US$1.40(up 3%)
Strong capital
9.4%
(Tier 1)
Added extra
US$1bn
(Commercial Banking globally)
Joined $bn club
US$1bn +
(PBT over US$1bn for first time in
Mexico, Middle East, Private
Banking, Commercial Banking in
Asia, ex HK)
Revenue growth
Double digit
(third year running)
Cost efficiency
51.3%
(maintained flat ratio)
Dividends
US$0.81(per share, up 11 per cent
in respect of 2006)
Revenue
US$65bn
(up 13%)

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HSBC 2005 Annual Results Presentation to Investors and Analysts

  • 1. HSBC Holdings plc Annual Results 2006 HSBC Holdings plc Presentation
  • 3. 3 Forward-looking statements This presentation and subsequent discussion may contain certain forward-looking statements with respect to the financial condition, results of operations and business of the Group. These forward-looking statements represent the Group’s expectations or beliefs concerning future events and involve known and unknown risks and uncertainty that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Additional detailed information concerning important factors that could cause actual results to differ materially is available in our Annual Report
  • 4. 4 HSBC Group Results, 2006 This presentation will cover • Financial performance in 2006 • Business achievements in 2006 and objectives for 2007 • The Group’s strategy going forward
  • 5. 5 First, the headlines • Profit before tax up 5% to US$22,086 million • EPS up 3% to US$1.40 • DPS for 2006 up 11% to US$0.81 • Strong growth in Emerging Markets (Asia and Latin America up 20%) • Strong growth in Commercial Banking (PBT up 21%) and in Private Banking (PBT up 33%) • Corporate, Investment Banking and Markets PBT up 36%, ex Balance Sheet Management revenues and loan impairment releases • Robust capital position (Tier 1, 9.4%) • Mortgage arrears in the US resulted in an increase in loan impairment charge from US$448 million to US$2,171 million for Mortgage Services
  • 7. 7 Net operating income before loan impairment charges 57,637 65,366 +13.4 Loan impairment and other charges 7,801 10,573 +35.5 Net operating income 49,836 54,793 +9.9 Total operating expenses 29,514 33,553 +13.7 Profit before tax 20,966 22,086 +5.3 Profit attributable to shareholders 15,081 15,789 +4.7 Earnings per share (US$) 1.36 1.40 +2.9 Dividends per share (US$), in respect of 2006 0.73 0.81 +11.0 Tier 1 ratio (%) 9.0 9.4 (US$ millions) 2005 2006 % Change 2006 results
  • 8. 8 Net operating income before loan impairment charges 58,332 65,366 895 64,471 +11 Loan impairment charges 7,889 10,573 309 10,264 +30 Net operating income 50,433 54,793 586 54,207 +7 Total operating expenses 29,906 33,553 383 33,170 +11 Profit before tax 21,191 22,086 347 21,739 +3 2006 v 2005 Restated1 Acquisitions/ Rest of (US$ millions) 2005 2006 disposals HSBC % change (1) At constant currency Underlying growth, 2006 v 2005
  • 9. 9 2006 v 2005 Net operating income before loan impairment charges 32,709 33,181 85 33,096 +1 Loan impairment charges 3,934 6,683 12 6,671 +70 Net operating income 28,775 26,498 73 26,425 -8 Total operating expenses 16,448 17,414 56 17,358 +6 Profit before tax 12,688 9,569 21 9,548 -25 Restated Acquisitions/ Rest of (US$ millions) 1H06 2H06 disposals HSBC % change Underlying growth, 2H06 v 1H06
  • 10. 10 2006 v 2005 Net operating income before loan impairment charges 30,400 33,181 396 32,785 +8 Loan impairment charges 4,595 6,683 141 6,542 +42 Net operating income 25,805 26,498 255 26,243 +2 Total operating expenses 15,539 17,414 180 17,234 +11 Profit before tax 10,611 9,569 160 9,409 -11 Restated Acquisitions/ Rest of (US$ millions) 2H05 2H06 disposals HSBC % change Underlying growth, 2H06 v 2H05
  • 11. 11 North America 21% Asia 39% Latin America 8% Europe 32% North America 27% Asia 24% Latin America 4% Europe 45% HSBC’s footprint – by geography Profit before tax, 2006 Total assets, 31 December 2006 US$22,086m US$1,861bn
  • 12. 12 2,355 (27%) 3,357 (39%) 281 (3%) 112 (1%) 2,604 (30%) Asia Growth in profit before tax (%), 2006 v 2005 +23 +5 +33 +12 +22 0 10 20 30 40 Total Asia Private Banking Corporate, Investment Banking and Markets Commercial Banking Personal Financial Services (%) US$8,709m Profit before tax (US$ millions), 2006 Business mix US$161.9bn Customer lending (US$ billions), 31 December 2006 44.6 (28%) 45.4 (28%) 64.4 (40%) 5.4 (3%) 2.1 (1%) Other Other
  • 13. 13 451 (26%) 800 (46%) 14 (1%) 475 (27%) 16.2 (45%) 11.5 (32%) 8.1 (23%) Latin America Growth in profit before tax (%), 2006 v 2005 +8 +2 +26 n/a +37 +25 0 10 20 30 40 Total Latin America Private Banking Corporate, Investment Banking and Markets Commercial Banking Personal Financial Services (%) US$1,735m US$35.8bn Customer lending (US$ billions), 31 December 2006 1 (1) Excluding, for 2005, gain on sale of Property and Casualty insurance business in Brazil and one-off coverage bond receipts in Argentina Profit before tax (US$ millions), 2006 Business mix
  • 14. 14 5.6 (2%) 34.7 (12%) 17.2 (6%) 220.5 (80%) 957 (21%) 114 (2%) 423 (9%) 3,391 (73%) North America Growth in profit before tax (%), 2006 v 2005 -21 +10 +7 -19 -26 -40 -20 0 20 Total North America Private Banking Corporate, Investment Banking and Markets Commercial Banking Personal Financial Services (%) US$4,668m US$278.0bn Other -217 (-5%) Customer lending (US$ billions), 31 December 2006 Profit before tax (US$ millions), 2006 Business mix
  • 15. 15 81.4 (21%) 140.3 (36%) 147.5 (37%) 23.3 (6%) 805 (12%) 1,909 (27%) 2,234 (32%) 2,304 (33%) Europe Growth in profit before tax (%), 2006 v 2005 +10 +49 +15 -1 +9 -10 0 10 20 30 40 50 Total Europe Private Banking Corporate, Investment Banking and Markets Commercial Banking Personal Financial Services (%) US$6,974m US$392.5bn Other -278 (-4%) of which UK US$4,791 Customer lending (US$ billions), 31 December 2006 Profit before tax (US$ millions), 2006 Business mix
  • 16. 16 Commercial Banking 27% Corporate, Investment Banking and Markets 26% Personal Financial Services 43% Private Banking 6% HSBC’s footprint – by customer Profit before tax, 2006 Total assets, 31 December 2006 Commercial Banking 12% Private Banking 4% Corporate, Investment Banking and Markets 53% Other 2% Personal Financial Services 29% US$22,086m US$1,861bn Other (-2%)
  • 17. 17 64.3 (14%) 147.5 (33%)16.2 (4%) 220.5 (49%) 3,391 (36%) 1,909 (20%) 800 (8%) 3,357 (36%) Personal Financial Services Growth in profit before tax (%), 2006 v 2005 -5 -19 +2 +12 -1 -40 -20 0 20 Total Personal Financial Services North America Europe Latin America Asia (%) US$9,457m US$448.5bn Profit before tax (US$ millions), 2006 Customer lending (US$ billions), 31 December 2006 Regional mix
  • 18. 18 Commercial Banking Growth in profit before tax (%), 2006 v 2005 +21 +7 +26 +33 +15 -40 -20 0 20 40 Total Commercial Banking North America Europe Latin America Asia (%) US$5,997m US$173.0bn 34.7 (20%) 81.4 (47%) 11.5 (7%) 45.4 (26%) 957 (16%)451 (8%) 2,234 (37%)2,355 (39%) Profit before tax (US$ millions), 2006 Customer lending (US$ billions), 31 December 2006 Regional mix
  • 19. 19 2,604 (45%) 2,304 (40%) 423 (7%) 475 (8%) Corporate, Investment Banking and Markets Growth in profit before tax (%), 2006 v 2005 +12 -26 +37 +22 +9 -40 -20 0 20 40 Total Corporate, Investment Banking and Markets North America Europe Latin America Asia (%)US$5,806m Profit before tax (US$ millions), 2006 Regional mix
  • 20. 20 Private Banking Growth in profit before tax (%), 2006 v 2005 +33 +10 +5 +49 -40 -20 0 20 40 60 Total Private Banking North America Europe Latin America Asia (%) US$1,214m US$34.3bn Profit before tax (US$ millions), 2006 Customer lending (US$ billions), 31 December 2006 Regional mix 805 (67%) 114 (9%) 14 (1%) 281 (23%) 0.0 0% 5.6 (16%) 5.4 (16%) 23.3 (68%) n/a
  • 21. 21 Three key themes 1. Strong growth in Emerging Markets 2. Strong performance from Corporate, Investment Banking and Markets, notably in areas of investment 3. US Mortgage Services impairment issue
  • 22. 22 1. Profit in emerging markets increased by 19% to US$4.5bn Profit before tax, 2006 Asia 39% Europe 32% Latin America 8% North America 21% (Japan, Australia, New Zealand 1%) (Turkey 1%) Emerging market related Mature markets Mexico 1,009 Middle East 730 Mainland China 708 Brazil 526 India 393 Saudi Arabia 305 Malaysia 274 Turkey 217 Argentina 157 Indonesia 71 Taiwan (23) Others 166 Total EM related 4,533 Profit before tax, 2006 (US$m) % Change Key Emerging Markets +9 +25 +112 +30 +85 +29 +16 -18 -36 -37 -15 +19 n/a
  • 23. 23 2. CIBM is delivering strong results from investment… CIBM quarterly pre-tax profit (US$m) Revenue growth, key areas (%), 2006 v 2005 +39 +44 +32 +13 +45 0 0 10 20 30 40 50 Sales & Trading Lending HSBC Security Services Transaction Services Investment Banking Group Investment Businesses PBT up 36%, ex Balance Sheet Management revenues and loan impairment releases800 1,000 1,200 1,400 1,600 1,800 1Q 2Q 3Q 4Q 2005 2006
  • 24. 24 3. Customer lending • Overall growth • Quality broadly stable except in US mortgage services • The US mortgage services position
  • 25. 25 +10 +13 +11 +6 0 5 10 15 Group Total Corporate & Commercial lending Other personal lending Residential mortgages 30% 24% 39% 7% US$882bn 24% 7% 32% 37% Residential mortgages Other personal lending Corporate & Commercial lending Financial institutions 2006 vs 2005 underlying growth1 (%) US$751bn 2005 2006 Customer lending has grown in all major categories (%) (1) Underlying growth: at constant currency, excluding acquisitions and financial institutions
  • 26. 26 Personal Financial Services Europe 1,711 1,838 1.44 1.39 Hong Kong (11) 119 (0.03) 0.34 Rest of Asia-Pacific 236 545 0.94 1.91 North America 5,001 6,683 2.57 3.10 Latin America 600 764 6.74 6.63 Total 7,537 9,949 1.98 2.36 Commercial Banking Europe 378 386 0.57 0.54 Hong Kong 168 69 0.86 0.32 Rest of Asia-Pacific (67) (29) (0.38) (0.14) North America (21) 74 (0.08) 0.23 Latin America 89 197 1.76 2.50 Total 547 697 0.40 0.45 Corporate, Investment Banking and Markets (272) (119) (0.17) (0.06) Private Banking (12) 33 (0.05) 0.11 As a % of average US$ millions advances (annualised) Loan impairment charges 2005 2006 2005 2006 Credit quality has remained broadly stable except in US mortgage services
  • 27. 27 Loan impairment charges 6,191 448 360 802 7,801 2,171 10,573 -80 681 0 2,000 4,000 6,000 8,000 10,000 12,000 2004 Mortgage Services Katrina and Bankruptcy law change ex. Mortgage Services Rest of Group 2005 Mortgage Services Katrina ex. Mortgage Services Rest of Group 2006 US$m
  • 28. 28 HSBC Finance Corporation1 3.9 3.1 0.8 2.8 4.0 -1.2 -2.0 -1.0 0.0 1.0 2.0 3.0 4.0 2005 2006 (1) IFRS Management Basis US$bn Profit before tax Total Excluding Mortgage Services Mortgage Services Acquisition cost US$16.4bn (Household and Metris)
  • 29. 29 4.76% 2.97% 4.31% 4.08% 4.43% 3.78% 0 1 2 3 4 5 20062005 (%) 2+ Delinquency ratio HSBC Finance Corporation1 Total Excluding Mortgage Services Mortgage Services (1) IFRS Management Basis
  • 30. 30 2+ Delinquency HSBC Finance Corporation1 Mortgages (%) 5.71% 2.39% 4.52% 3.20% 1.91% 2.49% 1.00 2.00 3.00 4.00 5.00 6.00 Q4 06Q3 06Q2 06Q1 06Q4 05Q3 05 2+ Mortgage Services 1st Lien 2+ Branch Real Estate Secured 2+ Mortgage Services 2nd Lien (1) IFRS Management Basis
  • 31. 31 7%5%7% 18% 4% 14% 27% 33% 41% 42% 24% 56% 50% 37% 31% 4% 0 10 20 30 40 50 60 70 80 90 100 2nd Lien ARM2nd Lien Fixed1st Lien ARM1st Lien Fixed 2006 2005 2004 Pre 2004 (%) Mortgage Services At 31 December 2006 by vintage and type1 US$24.1bnUS$15.3bn US$3.0bnUS$7.1bn 49.5 = US$49.5bn 18.9 17.8 7.8 5.0 (1) IFRS Management Basis Vintages US$bn
  • 32. 32 8.9% 8.9% 9.0% 9.4% 78.5% 80.3% 78.3%78.7% 21.5% 21.3% 21.7% 19.7% 0 1 2 3 4 5 6 7 8 9 10 2003 2004 2005 2006 Shareholders Funds less deductions Other Tier 1 capital Capital strength Consistently strong Tier 1 capital ratios (%) Composition %
  • 33. Michael Geoghegan Business Achievements for 2006 and Objectives for 2007
  • 34. 34 How we are managed Sandy Flockhart Chief Executive Latin America US$1.7bn Vincent Cheng Chairman Hong Kong & Asia Pacific US$8.7bn Dyfrig John Chief Executive HSBC Bank plc US$7.0bn Charles-Henri Filippi Chief Executive France US$0.9bn Stuart Gulliver Chief Executive CIBM US$5.8bn Brendan McDonagh Chief Executive HFC US$2.8bn Clive Bannister Chief Executive Insurance Paul Lawrence Chief Executive HSBC USA inc US$1.6bn Michael Geoghegan Group Chief Executive Stephen Green Group Chairman
  • 35. 35 Asia – profits up 23% • Dominant force in region • Growth momentum • Middle East and Commercial Banking, Rest of Asia each achieved US$1bn profit • Leading position in China 486 821 1,035 6,677 7,091 8,709 7,674 6,270 6,191 0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000 9,000 2004 2005 2006 Middle East Asia, excluding Middle East Asia, Profit before tax US$m Acquisition Ownership Cost US$m Bank of Communications 19.9% 2,171 Ping An 16.8% 1,827 Industrial Bank 12.78% 208 Bank of Shanghai 8% 63 Key Investments +23%
  • 36. 36 Latin America – profits rise to US$1.7bn • Strong growth • Mexico profit exceeds US$1bn • Integrated acquisition in Argentina • Opened in Peru • Purchased Banistmo 211 1,393 1,735 1,242 0 200 400 600 800 1,000 1,200 1,400 1,600 1,800 2,000 2004 2005 2006 Latin America, profit before tax US$m +25% +8% (1) Gain on sale of Property and Casualty insurance business in Brazil and one-off coverage bond receipts in Argentina 1,604 1
  • 37. 37 North America – profits fell but still a US$4.7bn business • Reorganised operations • Restructured Mortgage Services • Aligned Corporate, Investment Banking and Markets with other Group businesses • Leveraging our regional Latin American and Emerging Market footprint 5,268 5,915 4,668 0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 2004 2005 2006 North America, profit before tax US$m -21%
  • 38. 38 US Mortgage Services: Actions Taken • Curtailed production of thinly priced correspondent packaged loans • Aligning our broker (‘D1’) channel to CIBM • Repackaging assets for disposal • Significantly stepped up our collections activity • Strengthened credit oversight • Increased customer contact • Running down the book • Reducing costs in line with reduction in revenues
  • 39. 39 Europe – profits up 10% • Adopted retail approach • first direct leading the way • Stability in UK personal credit quality • Build out Commercial and Private Banking capabilities 4,231 4,280 4,791 1,525 2,076 2,183 5,756 6,356 6,974 0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000 2004 2005 2006 UK Rest of Europe Europe, profit before tax US$m +10%
  • 40. 40 Personal Financial Services – broadening relationships with 120m customers • Over 120 million customers – Extended franchise through acquisition in Central and Latin America • Strong growth in Emerging Markets • Invested in ‘Direct’ banking propositions Profit before tax 2,399 3,005 3,357 651 786 800 4,181 3,391 1,621 1,932 1,909 3,826 0 2,000 4,000 6,000 8,000 10,000 12,000 2004 2005 2006 Asia Latin America North America Europe US$m 8,497 9,904 9,457 -5%
  • 41. 41 1,387 1,773 2,355 316 357 451 691 892 957 2,234 1,939 1,663 0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 2004 2005 2006 Asia Latin America North America Europe US$m 4,057 4,961 5,997 Commercial Banking – up 21%, an unsung success • Core business at the heart of Group’s distribution network • Global links to facilitate customer cross-border business • Rest of Asia, Commercial Banking exceeded US$1bn profit Profit before tax US$m +21%
  • 42. 42 Corporate, Investment Banking and Markets – success in areas of investment • Strong growth, excluding Balance Sheet Management • Success in product areas in which HSBC has invested • Plays key role in joining up HSBC's distribution network 2,545 2,129 2,604 196 347 475 879 573 423 1,668 2,114 2,304 5,288 5,806 5,163 0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 2004 2005 2006 Asia Latin America North America Europe US$m Profit before tax +12% Asia and Latin America 53% of CIBM profit before tax
  • 43. 43 Private Banking – profits up 33% • Growth to a leading global position • Group’s global network and franchise provides strong growth opportunity • Achieved more than US$1bn profit • Rated top 3 global Private Bank by Euromoney 697 912 1,214 0 200 400 600 800 1,000 1,200 1,400 2004 2005 2006 Profit before tax US$m +33%
  • 44. 44 Sydney Auckland Wellington Christchurch Brisbane Perth Adelaide Melbourne Jakarta Bandung Semarang Surabaya Manila Medan Kuala Lumpur Singapore Bandar Seri Begawan Kota Kinabalu Kuching Labuan Bangkok Taipei Hong KongMacau Guangzhou Hanoi Shenzhen Ho Chi Minh City Colombo Mumbai Trivandrum New Delhi Bangalore Chennai Kolkata Visakhapatnam Chengdu Chongqing Dhaka Muttrah Salalah Dubai Karachi MuscatJeddah Riyadh Dammam Manama Tehran Doha Abu Dhabi Beirut Amman Cairo Alexandria Ramallah Nicosia Tel Aviv Wuhan Qingdao Tianjin Beijing Osaka Tokyo Xiamen Shanghai Dalian Pusan Seoul Almaty Istanbul Moscow Valletta Yerevan Baku Athens Sofia Warsaw Prague Zurich Frankfurt Stockholm Rome Milan LuganoMonaco Madrid GenevaParis Channel Islands Cardiff Valencia Barcelona Birmingham Dublin Casablanca Luxembourg Isle of Man Leeds Manchester Edinburgh London Düsseldorf Brussels Amsterdam Port Louis (Mauritius) Durban Johannesburg Cape Town Santiago Salta Manaus Córdoba San Juan Mendoza Neuquén Resistencia Tucumán Bahía Blanca Buenos Aires La Plata Pergamino Porto Alegre Montevideo Mar del Plata Curitiba Corrientes Posadas Santa Fé Punta del Este Paraná São Paulo Campo Grande Brasília Ribeirão Preto Salvador Recife Fortaleza Belém Rio de Janeiro Belo Horizonte Nassau Cayman Islands Colón Panama City Caracas Miami New York City Chicago Houston Dallas Vancouver Calgary Saskatoon Winnipeg Seattle Portland San Francisco Los Angeles Boston Glastonbury Philadelphia Fredericton St John’sQuébec Montréal Bermuda Ottawa Washington Mexico City Monterrey Beverly Hills Buffalo Toronto Tigard Salinas San Diego Tijuana Torreón Guadalajara Puebla Acapulco Veracruz CancúnMérida Brandon Jacksonville Las Vegas Chesapeake Virginia Beach Atlanta Lewisville Prospect Heights Kansas City Sioux Falls New Castle Bridgewater Algiers Tripoli Belfast Budapest Ankara Adana Izmir Malé (Maldives) Pune Chandigarh Hyderabad Ahmedabad Cebu City Cook Islands Tortola (British Virgin Islands) Our Global Distribution – a competitive advantage HSBC Group International Network 10,000 offices in 82 countries & territories Roll out Premier International Insurance/ Life Pension and investment focus 6 core products 24/7 The Customer experience
  • 45. 45 Outlook for 2007 • Stable outlook for global economy in 2007, although growth expectations in the US are moderating • Asian, Middle Eastern, Latin American and other Emerging Markets operations well placed to grow • Stability in UK consumer credit • US credit quality dependent on levels of interest rates, unemployment and the housing market
  • 47. 47 0.41 0.49 0.61 0.69 0.54 0.66 0.80 0.63 0.76 0.99 1.18 1.36 1.40 0.31 0.35 0.15 0.81 0.73 0.66 0.60 0.53 0.48 0.44 0.340.310.28 0.22 0.16 0.08 0.10 0.12 0.14 0.00 0.50 1.00 1.50 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 Earnings Per Share Dividends Per Share Where we have come from Financial performance over 15 years Dividends Per Share 17% CAGR 1991 – 2006 (1) UK gaap to 2003, IFRS basis from 2004 (2) Dividends per share in respect of each year 58% payout US$
  • 48. 48 The world as we see it evolving 2. World trade growing faster than GDP… 100 300 500 700 1990 1994 1998 2002 2006 2010 2014 World Trade Global GDP Level 1990 = 100 Source: HSBC estimates 3. Longevity increasing virtually everywhere… 0 10 20 30 1980 2000 2025 World More developed Less developed Europe People aged 60 and over (%) Source: WHO 1. Emerging markets growing faster than rich countries… Ten years time… Source: HSBC estimates 65% 35% Today… 59% 41% Ten years ago… G7 Non-G7Share of Global GDP 50%50%
  • 49. 49 Going forward we will focus more on emerging markets business, building on the huge strengths of the HSBC franchise • Asia, Middle East, Latin America and other Emerging Markets will be over half of Group profit and trend upwards over next five years • Specifically, Hong Kong and mainland China will be increasingly managed as a seamless business • Incremental investment to be weighted towards Emerging Markets
  • 50. 50 In mature markets, we will focus on • Diasporas, especially those with Emerging Market connections • Customers with international connectivity • Tight cost control based on technology • Re-engineering and/or disposal of businesses where not core to strategy
  • 51. 51 We will remain a broad-based universal bank, with four strategic businesses Personal Financial Services Consumer finance will remain a core competence Corporate Investment Banking and Markets Emerging Markets-led and financing- focussed Commercial Banking International franchise and connectivity is a unique platform Private Banking Powerful international network and connectivity with the rest of the Group’s business Across all these businesses, we will meet our customers’ protection, investment and insurance needs
  • 52. 52 Capital strategy We will • Maintain strong capital position • Maintain scrip dividend scheme • Envisage 2007 fixed dividend for first three quarters at 17c per share (up from 15c) • Maintain strong return on capital • Focus on economic profit 2006 dividends per share 81c 58% payout
  • 53. 53 Record results, despite US mortgage issue Profit before tax US$22.1bn (up 5%) Earnings per share US$1.40(up 3%) Strong capital 9.4% (Tier 1) Added extra US$1bn (Commercial Banking globally) Joined $bn club US$1bn + (PBT over US$1bn for first time in Mexico, Middle East, Private Banking, Commercial Banking in Asia, ex HK) Revenue growth Double digit (third year running) Cost efficiency 51.3% (maintained flat ratio) Dividends US$0.81(per share, up 11 per cent in respect of 2006) Revenue US$65bn (up 13%)