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QVC Germany Abbinder 2009 English
1. About QVC
In the 2008 financial year, QVC Germany generated net sales of EUR 654 million.
QVC offers its customers an average of 18,000 products in the Home, Jewellery,
Lifestyle & Beauty and Fashion segments. Buyers and trend scouts continuously
search for new, innovative products for the unique QVC range. Unlike its
competitors, QVC performs all of its activities in-house – this applies to TV
production and logistics as well as to the call centre.
QVC is "Customer Champion 2008", "Germany’s Most Customer-oriented Service
Provider 2007" and overall winner of the competition with the same name. In
addition, QVC is one of only five companies in Germany to have received the TÜV
"Service Tested" quality seal with the grade "Excellent".
QVC Germany was the first mail order company to be awarded TÜV Rheinland’s
"Data protection" quality seal. This certificate confirms careful handling of all
personal data at each processing level.