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The E-Book Era is Now:
What does it look like from a consumer perspective and
               what do we do about it?


                      BEA | May 24, 2011



                  1                 © 2011, the Book Industry Study Group, Inc.
Two Studies…
                                                                  Methodology

                                                      PubTrack™ Consumer
                                                         panel of U.S. book
                                                        buying men, women
                                                       and teens balanced to
                                                             US Census
                     Report
                     2 of 4                             Survey pool of ~78K
                    April 2011                         book consumers at the
                                                        time of last fielding

                                                               95% probability
                                                                 threshold
2-Year Study – 5 publications to date



                                 2      2     © 2011, the Book Industry Study Group, Inc.
Two Studies…
                                                                Methodology

                                                    PubTrack™ Consumer
                                                      panel of U.S. college
                                                         students – All
                                                     institution types – all
                                                     grade levels balanced
                                                       to statistics from
                                                     American Council on
                                                           Education

                                                       1,500 students per
                                                             fielding

                                                             95% probability
2-Year Study – 2 publications to date
                                                               threshold


                             3          3   © 2011, the Book Industry Study Group, Inc.
‘Amazon's Kindle E-Books
Outselling Paper Books’


                4          © 2011, the Book Industry Study Group, Inc.
Trade E-Book Market Growth Rate
16.0%
                                                       est. % ebooks purchased
14.0%
                                                              All Markets                                                                                   14.8%


                                                                                                                                                   12.7%
12.0%                                                                                                                                                   12.2%

                                                                                                                                                           11.50%
10.0%
                                                                                                                                            9.0%
 8.0%
                                                                                                                                     7.0%
 6.0%                                                                                                                  5.2%

                                                                                                                              4.9%
                                                                                                                4.6%
 4.0%                                                                       3.9%      3.6%          4.1% 4.3%
               2.8%                                                                          3.2%
                                                                                   3.5%
                      2.8%                             2.8%          2.8%
                                    2.4% 2.6%
 2.0%   1.9%                 2.0%               2.0%          2.0%


 0.0%




                                                5                                         © 2011, the Book Industry Study Group, Inc.
Higher Ed Textbook Market Spring 2011




           6        © 2011, the Book Industry Study Group, Inc.
7   © 2011, the Book Industry Study Group, Inc.
How do you define E-Book?




       8      © 2011, the Book Industry Study Group, Inc.
Merging of Software, Hardware, Retail,
            and Content




            9        © 2011, the Book Industry Study Group, Inc.
Who is Today’s Core Trade E-Book Buyer?

                    •   Woman (66%)
                    •   ~44 years old
                    •   HH Income ~$77K Yr
                    •   Predominantly Fiction
                        (58% of all ‘e’ sold)
                        Buyer – mostly
                        Romance



            10          © 2011, the Book Industry Study Group, Inc.
Core buyer of trade E-Books is growing and has
         tremendous buying power!

                   Frequency of Purchase




              11               © 2011, the Book Industry Study Group, Inc.
Tracking the Trade Power Buyers for Clues




              12       © 2011, the Book Industry Study Group, Inc.
Who is Today’s Core E-Textbook Buyer?
                   • Male
                   • ~23
                   • Graduate Student or
                     Distance Learner
                   • More likely ‘pirate’ print
                     or digital texts then
                     under-classmen
                   • Still only buys a small
                     portion of his texts 17%
                     as ‘e’

           13         © 2011, the Book Industry Study Group, Inc.
E-Texts do not have a clear source for download




               14          © 2011, the Book Industry Study Group, Inc.
Kindle is the dominant source for Trade E-
              Book downloads…




             15         © 2011, the Book Industry Study Group, Inc.
Dedicated e-readers Now Dominate
        the Trade Market…




          16      © 2011, the Book Industry Study Group, Inc.
…And Kindle still dominates the trade
              device market…
45
           41       November 2010                             January 2011
40    39

35

30

25

20
                                                                                             15
15
                                     10                                                 10
10                                                     7
                     5        6
5               4                                                  3

0

       Kindle   iPhone            iPad                   Sony                            Nook

                    17                    © 2011, the Book Industry Study Group, Inc.
…Not So in the Higher Ed Market
          Spring Semester 2011




         18                © 2011, the Book Industry Study Group, Inc.
Feature requirements from students
    are demanding on E-Books




          19       © 2011, the Book Industry Study Group, Inc.
When given a choice, students choose
  print over ‘e’ 3 out of 4 times…
                    Format preference:
       No preference
           13%


                E-
             textbook
               12%


                                 Physical
                                textbook
                                  75%




               20                  © 2011, the Book Industry Study Group, Inc.
…And find
  ‘other’
 forms of
   digital
 content
more useful
  than E-
   Books

              21   © 2011, the Book Industry Study Group, Inc.
For now, devices are meeting the
expectations of trade E-Book buyers




           22       © 2011, the Book Industry Study Group, Inc.
While still lacking functionality, students
 perceive similar value points to trade




             23         © 2011, the Book Industry Study Group, Inc.
Wish list of trade E-Book buyers offer
         clues for the future




            24       © 2011, the Book Industry Study Group, Inc.
Similarly, customer satisfaction can offer
           strong clues as well…




              25        © 2011, the Book Industry Study Group, Inc.
Customer satisfaction can also play a big
       role in future purchase




             26        © 2011, the Book Industry Study Group, Inc.
Recommendation from a friend on
device purchase plays important role




           27       © 2011, the Book Industry Study Group, Inc.
At the end of the day… what impact
are E-Books having on the HE market?
                Higher Ed Market –
                • Too early to tell
                   – Device development
                   – Entrenched Traditional
                     Learning Models
                   – ‘Digital Fatigue’
                   – Cost Barriers
                   – Maturing Content Platforms




           28           © 2011, the Book Industry Study Group, Inc.
At the end of the day… what impact are
 E-Books having on the Trade market?




     29         © 2011, the Book Industry Study Group, Inc.
What impact are E-Books having on
       the Trade market?




          30       © 2011, the Book Industry Study Group, Inc.
Trade E-Book Consumers are buying
           more titles…




          31       © 2011, the Book Industry Study Group, Inc.
How does this show in the $$$?




         32      © 2011, the Book Industry Study Group, Inc.
…Majority of trade consumers now
report spending more money overall




          33       © 2011, the Book Industry Study Group, Inc.
The bigger the E-Book market gets…




          34       © 2011, the Book Industry Study Group, Inc.
Thank you!
Kelly Gallagher
Kelly.Gallagher@Bowker.com




      For Consumer Attitudes Study
            Angela@BISG.org

            35        © 2011, the Book Industry Study Group, Inc.
                                                                    35

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Bea ebook presentation bisg 5 23-11

  • 1. The E-Book Era is Now: What does it look like from a consumer perspective and what do we do about it? BEA | May 24, 2011 1 © 2011, the Book Industry Study Group, Inc.
  • 2. Two Studies… Methodology PubTrack™ Consumer panel of U.S. book buying men, women and teens balanced to US Census Report 2 of 4 Survey pool of ~78K April 2011 book consumers at the time of last fielding 95% probability threshold 2-Year Study – 5 publications to date 2 2 © 2011, the Book Industry Study Group, Inc.
  • 3. Two Studies… Methodology PubTrack™ Consumer panel of U.S. college students – All institution types – all grade levels balanced to statistics from American Council on Education 1,500 students per fielding 95% probability 2-Year Study – 2 publications to date threshold 3 3 © 2011, the Book Industry Study Group, Inc.
  • 4. ‘Amazon's Kindle E-Books Outselling Paper Books’ 4 © 2011, the Book Industry Study Group, Inc.
  • 5. Trade E-Book Market Growth Rate 16.0% est. % ebooks purchased 14.0% All Markets 14.8% 12.7% 12.0% 12.2% 11.50% 10.0% 9.0% 8.0% 7.0% 6.0% 5.2% 4.9% 4.6% 4.0% 3.9% 3.6% 4.1% 4.3% 2.8% 3.2% 3.5% 2.8% 2.8% 2.8% 2.4% 2.6% 2.0% 1.9% 2.0% 2.0% 2.0% 0.0% 5 © 2011, the Book Industry Study Group, Inc.
  • 6. Higher Ed Textbook Market Spring 2011 6 © 2011, the Book Industry Study Group, Inc.
  • 7. 7 © 2011, the Book Industry Study Group, Inc.
  • 8. How do you define E-Book? 8 © 2011, the Book Industry Study Group, Inc.
  • 9. Merging of Software, Hardware, Retail, and Content 9 © 2011, the Book Industry Study Group, Inc.
  • 10. Who is Today’s Core Trade E-Book Buyer? • Woman (66%) • ~44 years old • HH Income ~$77K Yr • Predominantly Fiction (58% of all ‘e’ sold) Buyer – mostly Romance 10 © 2011, the Book Industry Study Group, Inc.
  • 11. Core buyer of trade E-Books is growing and has tremendous buying power! Frequency of Purchase 11 © 2011, the Book Industry Study Group, Inc.
  • 12. Tracking the Trade Power Buyers for Clues 12 © 2011, the Book Industry Study Group, Inc.
  • 13. Who is Today’s Core E-Textbook Buyer? • Male • ~23 • Graduate Student or Distance Learner • More likely ‘pirate’ print or digital texts then under-classmen • Still only buys a small portion of his texts 17% as ‘e’ 13 © 2011, the Book Industry Study Group, Inc.
  • 14. E-Texts do not have a clear source for download 14 © 2011, the Book Industry Study Group, Inc.
  • 15. Kindle is the dominant source for Trade E- Book downloads… 15 © 2011, the Book Industry Study Group, Inc.
  • 16. Dedicated e-readers Now Dominate the Trade Market… 16 © 2011, the Book Industry Study Group, Inc.
  • 17. …And Kindle still dominates the trade device market… 45 41 November 2010 January 2011 40 39 35 30 25 20 15 15 10 10 10 7 5 6 5 4 3 0 Kindle iPhone iPad Sony Nook 17 © 2011, the Book Industry Study Group, Inc.
  • 18. …Not So in the Higher Ed Market Spring Semester 2011 18 © 2011, the Book Industry Study Group, Inc.
  • 19. Feature requirements from students are demanding on E-Books 19 © 2011, the Book Industry Study Group, Inc.
  • 20. When given a choice, students choose print over ‘e’ 3 out of 4 times… Format preference: No preference 13% E- textbook 12% Physical textbook 75% 20 © 2011, the Book Industry Study Group, Inc.
  • 21. …And find ‘other’ forms of digital content more useful than E- Books 21 © 2011, the Book Industry Study Group, Inc.
  • 22. For now, devices are meeting the expectations of trade E-Book buyers 22 © 2011, the Book Industry Study Group, Inc.
  • 23. While still lacking functionality, students perceive similar value points to trade 23 © 2011, the Book Industry Study Group, Inc.
  • 24. Wish list of trade E-Book buyers offer clues for the future 24 © 2011, the Book Industry Study Group, Inc.
  • 25. Similarly, customer satisfaction can offer strong clues as well… 25 © 2011, the Book Industry Study Group, Inc.
  • 26. Customer satisfaction can also play a big role in future purchase 26 © 2011, the Book Industry Study Group, Inc.
  • 27. Recommendation from a friend on device purchase plays important role 27 © 2011, the Book Industry Study Group, Inc.
  • 28. At the end of the day… what impact are E-Books having on the HE market? Higher Ed Market – • Too early to tell – Device development – Entrenched Traditional Learning Models – ‘Digital Fatigue’ – Cost Barriers – Maturing Content Platforms 28 © 2011, the Book Industry Study Group, Inc.
  • 29. At the end of the day… what impact are E-Books having on the Trade market? 29 © 2011, the Book Industry Study Group, Inc.
  • 30. What impact are E-Books having on the Trade market? 30 © 2011, the Book Industry Study Group, Inc.
  • 31. Trade E-Book Consumers are buying more titles… 31 © 2011, the Book Industry Study Group, Inc.
  • 32. How does this show in the $$$? 32 © 2011, the Book Industry Study Group, Inc.
  • 33. …Majority of trade consumers now report spending more money overall 33 © 2011, the Book Industry Study Group, Inc.
  • 34. The bigger the E-Book market gets… 34 © 2011, the Book Industry Study Group, Inc.
  • 35. Thank you! Kelly Gallagher Kelly.Gallagher@Bowker.com For Consumer Attitudes Study Angela@BISG.org 35 © 2011, the Book Industry Study Group, Inc. 35